Jobs in Canada

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Added 14 mins ago
AR
Upcoming Opportunity – EMR Implementation Project Manager
Aliant Resources
ON · Ontario, Canada
- Contract
Aliant Resources is seeking an experienced EMR Implementation Project Manager for an upcoming healthcare technology project in Ontario.
Added 15 mins ago
PG
Project Manager, Mechanical Construction
Plan Group Inc.
Vaughan, ON
- Full-time
As an Project Manager, Mechanical Construction, you will be asked to do the following:
Added 15 mins ago
A
Senior IT Project Manager *** Gestionnaire principal de projets TI
Aliaxis
Oakville, ON
- Full-time
Baccalauréat ou maîtrise en systèmes d’information de gestion, en informatique ou dans un domaine connexe, ou toute combinaison équivalente de formation et d’expérience pertinente en…
Added 15 mins ago
A
Planner
AtkinsRéalis
Pickering, ON
- Full-time
…than 60 years and is the steward of Canadian CANDU nuclear…
Added 15 mins ago
M
GRO – Marketing & Strategy
Manulife
Toronto, ON
- Full-time
Support product strategy and intake: Partner with the Product Manager to support the intake process, helping communicate proposed solutions, gather feedback and prepare materials for review…
Added 15 mins ago
K
Product Marketing Co-op
Kabam
Vancouver, BC
- Internship
Reporting to the Senior Manager, Product Marketing, the Product Marketing Co-op will spend approximately 80% of their time supporting Lifecycle Marketing (LCM), which owns the email and…
Added 15 mins ago
Assistant Manager I
EssilorLuxottica Group
Ottawa, ON
Total Rewards: Benefits/Incentive Information
Added 15 mins ago
Client Relationship Manager, Commercial Agriculture Banking (Manitoba)
Scotiabank
Winnipeg, MB
…agricultural businesses across your market. As a Client Relationship Manager (CRM), Agriculture Banking you will serve as a trusted financial partner, building strong client relationships…
Added 15 mins ago
R
Manager, IT/Cyber Risk Management
RBC
Toronto, ON
- Full-time
The IT and Cyber Risk Manager is responsible for supporting the 1st line oversight management of technology and cyber risks for Personal and Commercial Banking segments. In this role you…
Added 29 mins ago
EH
ECH - Manager, Marketing (12-Month Contract)
Empire Homes
Vaughan, ON
- Contract
…role in $85,000 - $105,000/year. Please note the compensation information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications,…
Added 29 mins ago
K
Senior Media Planning Specialist
Klick
Toronto, ON
- Full-time
…and communications, market access, real-world evidence, and technology and analytics consulting - powered by 500+ in-house medical experts and award-winning data science and AI…
Added 29 mins ago
CN
Business Transformation Project Manager – PMO
Caldic North America
Mississauga, ON
- $95,000 to $140,000 CAD / year
- Full-time
…decision-ready updates for leadership reviews. Engages consultants, technology providers and external partners as required for Caldic…
Added 29 mins ago
C
Project Lead, Digital Development (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Full-time
Reporting to the Program Manager, you will join the Digital Products and Innovation team, where a major initiative to modernize CBC/Radio-Canada's digital ecosystem is underway to make it…
Added 29 mins ago
RP
Service Manager
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
Journeyman Red Seal Mechanic certification is required
Added 29 mins ago
LC
Senior R&D Project Manager-Cheese
Lactalis Canada
Ingleside, ON
- Full-time
The Sr. Research & Development Project Manager – Cheese is responsible for providing technical leadership, expertise for the development of new products, product improvement and cost…
Added 29 mins ago
Program Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We are looking for a Program Manager within the Technology Project Management Office.
Added 29 mins ago
SAP Business Analyst
Winnipeg Regional Health Authority
MB · Flexible in Manitoba, MB
Reporting to the manager, the business analyst will be the initial point of contact for our clients for all issues related to their support needs ranging from issue response (tier 2 and…
Added 29 mins ago
Senior Manager, Global Facilities & Risk Management
Celestica International LP
Toronto, ON
As the Senior Manager, Global Facilities & Risk Management, you will be responsible for tasks such as, but not limited to, the following:
Added 29 mins ago
UKG Pro WFM Solution Leader- Senior Manager
EY
Toronto, ON
To qualify for the role, you must have:
Added 29 mins ago
CO
Financial Analyst
CPA Ontario
Canada
- Full-time
…organizational planning and decision-making. Reporting to the Manager, Financial Planning & Analysis, you will provide financial reporting and analytics support to leaders and contribute to…
Added 29 mins ago
Application & Infrastructure Analyst I
City of Edmonton
AB
Identify, register and categorize incidents, gathering information to enable prompt incident resolution; maintain records and advise relevant persons of actions taken
Added 29 mins ago
DI
Senior Specialist, Data Governance
Definity Insurance Company
Toronto, ON
- Full-time
Post-secondary education in a relevant field (e.g., Information Technology, Business, Information Management, Data Management) or an equivalent combination of education, professional…
Added 29 mins ago
Senior R&D Project Manager-Cheese
Lactalis
ON · Ingleside, Onta
The Sr. Research & Development Project Manager – Cheese is responsible for providing technical leadership, expertise for the development of new products, product improvement and cost…
Added 29 mins ago
RM
Project Manager, Change Management
Regional Municipality of Peel
Brampton, ON
- Other
As a Project Manager, Change Management, you will play a key role in technology projects and strategic IT transformation initiatives. You will lead the people side of change across multiple…
Added 45 mins ago
MI
Field Specialist
MSX International
AB · Ontario
- Full-time
work environment and giving the dealer and other manager’s information on business and

City of Edmonton

Application & Infrastructure Analyst I

AB, Canada

Salary Range: $46.160 - $58.166 (Hourly); $96,382.080 - $121,450.610 (Annually)

Apply on edmonton.taleo.net About employer

Applications open in a new tab.

Job details

Pay: Salary Range: $46.160 - $58.166 (Hourly); $96,382.080 - $121,450.610 (Annually)
Apply by: Nov 19, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 12, 2026

Original job description

You are a whiz at computers and you love working on and resolving technical issues. You are known for your consistent and superior performance at responding to clients needs in a timely manner.

The Applications Infrastructure Support provides assistance to customers with their desktop support services both in person and remotely. Some of your key responsibilities include troubleshooting and resolving technical issues, providing desktop related advice and deployment of hardware and software for City employees, contractors, and elected officials.

What will you do?

Identify and resolve issues with applications according to procedures
Use application and network management software and tools to collect performance statistics
Complete application maintenance tasks, which includes providing 24x7 on-call support on a rotational basis
Complete operational procedures of a routine nature, and contribute to maintenance, installation and problem resolution
Identify and resolve network problems according to procedures, and complete network maintenance tasks
Perform simple installations, replace consumable items, check correct working of installations, and document and report on completed work
Identify, register and categorize incidents, gathering information to enable prompt incident resolution; maintain records and advise relevant persons of actions taken
Investigate problems in systems, processes and services, and assist with the implementation of approved remedies and preventative measures
Respond to and assist with common requests for service
Perform software deployment tasks
Promptly allocate unresolved calls as appropriate; maintaining records, informing users about the process, and advising relevant persons of actions taken
Perform other duties as required

Completion of the twelfth school grade or GED
One of the following combinations of education and experience:
- A degree in a related discipline and 1 year of relevant experience; OR
- A post-secondary diploma in a related discipline and 2 years of relevant experience; OR
- A 1-year related certificate and 4 years of relevant experience

Asset:

Other technology-specific certifications and diplomas related to the work are an asset; for example, a diploma in Computer Engineering Technology or Networking Engineering Technology

Skills required for success:

Technical experience in a computing environment similar to that of the City of Edmonton:
- Complex and highly diverse data, application and technology environments
- Hybrid environment of cloud and on-premise data, applications, and technologies
- Team specific technologies & services:
  - Windows Desktop Operating Systems (Win11)
  - MacOS Operating System
  - Proficient with the use of Google G Suite productivity tools, including Google Admin Console
  - Android and IOS
  - VMware WS1/Horizon
  - General PC Hardware support
  - General Active Directory Support - Users and Group
  - General management tools for specialized services - Equitrac, Rightfax, SSPR, AD Manager Plus, etc
  - General networking technologies (wired, wireless)
  - Experience with a Service Management platform (such as BMC Remedy)
  - Knowledge of ITIL processes
Alignment to our Art of Inclusion: Our Diversity and Inclusion Framework
Embracing a culture of equity, diversity, reconciliation, and inclusion

Conditions of Employment:

Able to participate in 24x7 on-call support and occasionally participate in shift work

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits .

Up to 1 permanent full-time position

Hours of Work: 40 hours per week
The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

Salary Range: $46.160 - $58.166 (Hourly); $96,382.080 - $121,450.610 (Annually)

Recruitment Consultant: KE/SB

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Apply on edmonton.taleo.net About employer

More about this job

Responsibilities

The role involves providing technical support for hardware and software, including troubleshooting, deployment, and maintenance for city employees and officials. You will also manage incident resolution, monitor system performance, and provide 24x7 on-call support on a rotational basis.

Requirements

Candidates must have a high school diploma or GED combined with at least 1 to 4 years of relevant experience depending on the level of post-secondary education. Proficiency in Windows, MacOS, Google G Suite, and general networking technologies is required.

Skills

Desktop support
Troubleshooting
Hardware deployment
Software deployment
Windows 11
MacOS
Google G Suite
VMware
Active Directory
Networking
ITIL
BMC Remedy
Incident management
Technical support
System maintenance

Benefits

Health benefits
24x7 on-call support

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Infrastructure Analyst
Desktop Support
Windows 11
MacOS
Google G Suite
Google Admin Console
VMware
Active Directory
Equitrac
Rightfax
SSPR
AD Manager Plus
Networking
ITIL
BMC Remedy
Hardware Installation
Software Deployment
Incident Management
Technical Troubleshooting
Cloud
On-premise
System Maintenance
Performance Statistics
Data Environment

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Jobs in Canada