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City of Edmonton

Senior Program and Policy Specialist

AB, Canada
Edmonton, AB, Canada

Pay: Salary Range: $51.611 - $65.218 (Hourly); $90,925.680 - $114,897.810 (Annually)
Job type: Full-time
Apply by: Oct 22, 2026
Working hours: 33.75 hours per week
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

The City of Edmonton regulates Vehicles for Hire (VFH) through its Vehicle for Hire Bylaw. Vehicles for hire include taxis, rideshare companies, limousines, and shuttles. The vehicle for hire industry is an important part of the local economy, employing Edmontonians and enhancing livability in the City by providing mobility options for residents.

The Vehicle for Hire Unit is a high performing team who are passionate about supporting the vehicle for hire industry and its customers in alignment with The City Plan’s direction that Edmonton’s mobility system should be safe, secure, accessible and responsive. The Senior Program and Policy Specialist is a senior-level role that is responsible for leading high profile projects for the Vehicle for Hire Unit and is responsible for identifying, prioritizing and project managing policy development, bylaw amendments, process changes, and program development for proactive and continuous improvement of Vehicle for Hire services, or in response to emerging issues and/or Council Motions.

With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:

What will you do?

Identify, design, project manage and implement strategic projects prioritized within Vehicle for Hire’s program work plan and initiatives
Develop, facilitate and/or represent The City of Edmonton in stakeholder engagement, inter-governmental or multi-jurisdictional projects - often facilitating stakeholder groups with competing interests
Develop and lead mixed-methods research and stakeholder engagement techniques to inform program decisions and recommendations, including the application of Gender-based Analysis Plus analytical processes to projects
Develop and implement internal and external/stakeholder change management strategies to guide the successful implementation of program and project deliverables
Identify emerging issues and propose strategies, projects and data driven solutions that address a diverse and often conflicting range of stakeholder perspectives
Act as a subject matter expert for Vehicle for Hire bylaws, policies, and business process by providing bylaw interpretation, insight, and advice to stakeholders - including other City of Edmonton business areas, industry and user stakeholders, regulatory and enforcement partners, and other levels of government - to ensure VFH licensing regulations are relevant and responsive to changing needs
Maintain, develop and interpret the Vehicle for Hire Bylaw 17400, and and all associated policies; work collaboratively with Legal Services on bylaw/policy amendments
Act as the first line of support to the Vehicle for Hire Program Lead for issues management, the preparation of responses to escalated inquiries from City Council and the Executive Leadership Team, and the coordination/preparation of Council Reports, memos, notices of motion, and briefing notes - including participation in Council Committee meetings as a subject matter expert

Qualifications:

Bachelor’s degree in Business Administration, Public Administration, Public Policy, Political Science, or a related field
A minimum of five (5) years of relevant and diversified work experience, including project management, primary and secondary research, multi-party engagement, strategic and/or operational business planning, policy development, and application

Assets:

Experience working with transportation regulation and/or accessibility initiatives is highly desired

Skills required for success:

Demonstrated experience leading complex projects with the ability to independently develop, lead and implement in the government, transportation regulation, or third sector environments, including the ability to build and lead project teams comprised of internal staff and external contractors
High degree of proficiency with project management tools and methodologies, as well as tools available in the Google Suite
Demonstrated ability to apply systems thinking assess complex issues, and work collaboratively across competing interests to generate solutions
Demonstrated experience independently establishing priorities and actions under broad direction, including proficiency with identifying and actioning a variety of quantitative, qualitative, and mixed research and analysis methodologies into projects and initiatives
Experience leading/facilitating stakeholder engagement and relationship strategies on behalf of programs or business areas, employing a high degree of diplomacy and tactfulness while managing a wide variety of stakeholder perspectives
Demonstrated ability to communicate effectively in both verbal and written formats about complex or contentious issues with a variety of audiences, including both users of public services and senior government officials
Demonstrated ability to initialize and secure project resources, including budget, internal project staff, and procurement of external contractors where necessary
Demonstrated ability to develop and implement change management plans to teams working in large private or third sector organizations, or government sectors
Alignment to our Cultural Commitments and Leadership Competencies ( https://bit.ly/4brRrXm )
Embracing a culture of equity, diversity, reconciliation, and inclusion

Conditions of Employment:

Applicants may be tested

Work Environment:

The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca . Learn more about our benefits https://bit.ly/COEbenefits .

Up to 1 permanent full-time position

Hours of Work: 33.75 hours per week

Salary Range: $51.611 - $65.218 (Hourly); $90,925.680 - $114,897.810 (Annually)

Recruitment Consultant: JF/SO

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Apply About employer

More about this job

Responsibilities

The Senior Program and Policy Specialist leads high-profile projects and manages policy development, bylaw amendments, and program initiatives for the Vehicle for Hire Unit. They act as a subject matter expert, facilitating stakeholder engagement and providing strategic advice to City Council and executive leadership.

Requirements

Candidates must hold a bachelor's degree in Business Administration, Public Administration, Public Policy, Political Science, or a related field. A minimum of five years of relevant experience in project management, research, and policy development is required.

Skills

Project management
Policy development
Stakeholder engagement
Bylaw interpretation
Strategic planning
Change management
Research methodologies
Systems thinking
Data analysis
Budget management
Procurement
Communication
Diplomacy
Issues management
Google Suite

Visa sponsorship

Not detected in the job text

Keywords

Vehicle for Hire
Bylaw 17400
Policy development
Project management
Stakeholder engagement
Gender-based Analysis Plus
Change management
Strategic planning
Transportation regulation
Public administration
Government administration
Google Suite
Data-driven solutions
Issues management
Council reports
Procurement
Systems thinking
Mixed-methods research
Accessibility initiatives
Regulatory compliance

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