Lead, Services and Programs (Ticket/Rental Supervisor)

Job Description

Section: Recreation Services

Division: Parks and Recreation Services

Department: Community Services

Initial Reporting Location: Adanac Ski Hill

Job Status: Contract part time positions

Estimated Probable Duration: October 31, 2026 to March 26, 2027 (weather permitting)

Number of Vacancies: 3

Union Affiliation: Non union

Hours of Work: Up to 48 hours bi-weekly

Shift Work Required: Yes

Range of Pay: Group 4 - $19.19 to $22.46 per hour

The start date will follow the selection process.

A vulnerable sector check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your vulnerable sector check with your application.

Main Function: To assist in the delivery and efficient operation of the designated program or services.

Characteristic: Under the general supervision of the Co-ordinator of Events and Administration or the Recreation Co-ordinator.

Duties

• Oversee the operation and staff of an assigned program or service area, including assisting in the supervision of the activities and behaviour of the public to ensure that all participants abide by the rules and regulations of the program or services.
• Provide support and leadership to all program staff at all sites of the program or service.
• Assist in the administrative details of the program organization to ensure effective program management and customer service.
• Assist service or program staff in the efficient delivery of services as required.
• Assist in staff recruitment, scheduling, training and evaluation of service or program staff as directed.
• Maintain and protect the Section’s materials and equipment on site. Ensure the proper cleaning of the assigned service or program area.
• Prepare reports and maintain ongoing program records, as required.
• Assist in ensuring staff adherence to job procedures and operational policies, including the proper cash handling procedures as required.
• Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein.
• Perform other related duties as required.
  
  

Note: The above duties are representative of a typical position and are not to be construed as all inclusive.

Qualifications

Education and Training:

• Successful completion of Secondary School (Grade X) Education.
• Must hold current CPR and First Aid Certificate for designated programs/services.
  
  

Experience

• One (1) year up to and including (2) years of related experience.
• For Ticket Sales and Cashier - Experience with handling cash, balancing reports and Ticket Sales system an asset.
• For Ski Hills - Tuning and adjusting ski and snowboard equipment.
  
  

Knowledge Of

• Best practices within program or service area.
• For Leisure Programs - Creative and recreational activities related to program or service.
• For Ticket Sales, Concession and Cashier services - advanced mathematical and computer skills.
  
  

Abilities To

• Demonstrate excellent organizational skills.
• Demonstrate ability to deal with a variety of user groups.
• Demonstrate effective interpersonal and communications skills when dealing with the general public and staff.
• Motivate and supervise Staff.
• Understand and meet the needs of customers.
• Deal with the public in a courteous and effective manner.
• Work and act independently and use initiative when required.
• Work evenings and weekends if applicable.
  
  

Personal Suitability

• Mental and physical fitness to perform essential job functions.
  
  

Language

• Excellent use of English; verbally and in writing.
• French verbal skills an asset.
  
  

Other Requirements

• Physical capability to operate a vehicle safely, possession of a valid driver’s licence and an acceptable driving record will be considered an asset.
• Provide, at own cost, a Vulnerable Sector Check for designated positions.
  
  

Competencies: (click to view)

Competency Library - Level 1 Proficiency

This job is also being posted as a development opportunity. Should there be no fully qualified candidate for this position, a candidate who can be expected to meet the required qualifications within a reasonable period of time may be considered for this position as a development opportunity.

Development opportunity range of pay: $19.11 to $20.35 per hour. The successful candidate will be paid at the reduced range until the minimum qualifications have been met.

How To Apply

If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit www.greatersudbury.ca/jobs to apply online.

We must receive your resume before 11:59 p.m. on Wednesday, October 7, 2026. For those providing a French language resume, please also include an English version.

• Click on the Apply for Job button.
• Follow the step by step application process.
• Ensure you attached a cover letter and resume. Acceptable file types are:
• .doc
• .docx
• .txt
• .pdf
• .rtf
• Once completed, review your application and click on the Submit button.
• Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile.
  
  

All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.

Live outside Canada or new to Canada?

The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)

Contact Us

For technical difficulties, issues, questions or accommodations with an application made online email myJOBS@greatersudbury.ca