Jobs in Canada

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Added 13 mins ago
AT
Manager, Group Revenue Management
Air Transat
Montreal, QC
- Full-time
In collaboration with the Director, Revenue Management Planning, the Manager, Group Revenue Management ensures the performance of revenues related to the group segment by leading a team of…
Added 13 mins ago
AT
Manager, Group Revenue Management
Air Transat
Montreal, QC
- Full-time
In collaboration with the Director, Revenue Management Planning, the Manager, Group Revenue Management ensures the performance of revenues related to the group segment by leading a team of…
Added 13 mins ago
B
Technical Product Manager
BoomerangFX
Mississauga, ON
- $80,000 to $90,000 CAD / year
- Full-time
Location: Mississauga, Ontario - on-site, five days per week
Added 13 mins ago
A
Controller
Armco
Halifax, NS
- Full-time
…decisions with the best information possible. Reporting to the Director of Finance, the Controller will support the CFO and other senior leaders by overseeing and reviewing monthly,…
Added 14 mins ago
Director, Co-Innovation Programs
National Research Council Canada
Ottawa, ON
Individuals must have lived in Canada for a sufficient period of time to enable the security screening process
Added 14 mins ago
ED
Director, Structured and Project Finance - Infrastructure -EN 608
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $178,118 to $237,490 CAD / year
- Full-time
- Remote
Compensation Details: Director, Underwriter 22: Salaries typically range from $178,118 to $237,490 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 14 mins ago
ED
Director, Structured and Project Finance - Infrastructure -EN 608
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $178,118 to $237,490 CAD / year
- Full-time
- Remote
Compensation Details: Director, Underwriter 22: Salaries typically range from $178,118 to $237,490 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 14 mins ago
ED
Director, Structured and Project Finance - Infrastructure -EN 608
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $178,118 to $237,490 CAD / year
- Full-time
- Remote
Compensation Details: Director, Underwriter 22: Salaries typically range from $178,118 to $237,490 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 14 mins ago
TS
Key Account Manager
The Staffing Alternative
ON · Etobicoke (Mimico NW / The Queensway West / South of Bloor / Kingsway Park South West / Royal York South West), Ontario
- Full-time
The Senior Key Account Manager is responsible for the strategic leadership, commercial performance and overall management of a portfolio of key customer accounts representing significant…
Added 14 mins ago
PG
Manager, Media Planning (Contractual)
Publicis Groupe Holdings B.V
Toronto, ON
- Temporary
Works with Director to develop and effectively sell through Spark Foundry and Publicis Media business solutions
Added 28 mins ago
OR
Senior Business Intelligence Analyst
OSL Retail Services Inc
Mississauga, ON
- Other
…KPIs (daily sales, activations, hourly commissions, marketing performance, labour planning and other key store metrics) to ensure optimal performance. The candidate will also be managing…
Added 28 mins ago
Community Relations Director - Lease Ups
Amica Senior Lifestyles
Oakville, ON
You must have:
Added 43 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director, Quality, Patient Safety & Experience, this position collaborates with clinical and corporate leadership to work on initiatives targeting improvements in…
Added 43 mins ago
BP
Head of Operations
Breakline Partners
Canada
- Full-time
Design, implement, and continuously improve operational processes, workflows, and performance standards.
Added 43 mins ago
B
Back End Developer - .Net
BoomerangFX
Mississauga, ON
- Full-time
Location: Mississauga, Ontario - on-site, five days per week
Added 43 mins ago
ZI
Director, Capital Markets
ZenaTech Inc.
Toronto, ON
- $130,000 to $140,000 CAD / year
- Full-time
The Director, Capital Markets is responsible for ensuring access to capital overseeing capital raising from institutions and funds, running the forecast modeling and analytics that underpin…
Added 44 mins ago
DIRECTOR OF CARE
Southbridge Healthcare LP
Pickering, ON
The Director of Care (also referred to in legislation as the Director of Nursing and Personal Care) is the regulated-health-professional leader responsible for ensuring safe, high-quality,…
Added 59 mins ago
GO
Manager, Human Resources
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
Reporting to the Director Human Resources, the Manager Human Resources (Manager) is responsible for partnering with management, in the designated region (Iqaluit), to provide operational,…
Added 59 mins ago
BU
Client Services Coordinator, Brock Sports
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Reporting to the Associate Director, Sports Performance, the Client Services Coordinator welcomes and greets clients and callers, gathers relevant information, and provides guidance in a…
Added 59 mins ago
B
Director Advisor Sales
BMO
Toronto, ON · FCP
- Full-time
Monitors and tracks performance, and addresses any issues.
Added 59 mins ago
A
Director Supply Chain Planning and Integration
Agropur
Longueuil, QC · St-Hubert Campus
- Full-time
The Director Supply Chain Planning and Integration – Ice Cream Category is responsible for the integrated supply chain performance of their category, from demand planning through finished…
Added 59 mins ago
M
Business Process Analyst
Manulife
Waterloo, ON
- Full-time
…function to Affinity Market Plans. The role reports to the Director of Third-Party Management and is a critical role that supports the TPA Coordinator/Consultants from an Operational and…
Added 59 mins ago
J
Director of R&D - Ottawa
Jabil
Ottawa, ON · CAN - Ottawa
- Full-time
Jabil is seeking a visionary and technically adept Director of R&D to lead a multi-disciplinary team focused on the development of next-generation transceiver solutions for hyperscalers and…
Added 1 hour ago
J
Senior Vice President, Capital Markets, Investments & Project Finance - DG Solar Company
J&T
Toronto, ON · North York, ON
- Full-time
Assess risks across development, interconnection, permitting, construction, supply chain, revenue, customer concentration, regulation, financing conditions and operating performance.
Added 1 hour ago
J
Senior Vice President, Capital Markets, Investments & Project Finance - DG Solar Company
J&T
Toronto, ON
- Full-time
Assess risks across development, interconnection, permitting, construction, supply chain, revenue, customer concentration, regulation, financing conditions and operating performance.

City of Hamilton

Job ID #32275: End User Device Technician

Hamilton, ON, L8R 3K1, Canada

Full-time

Apply on cityofhamilton.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 13, 2026

Original job description

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

Job ID #32275: End User Device Technician (2 Vacancies)
Union: CUPE Local 5167
Job Description ID #: 7905
Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on November 11, 2026.
Vacancy type: This posting will be used to fill current vacancies, as well as any further vacancies which arise during the period noted above
Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

SUMMARY OF DUTIES

Reporting to the Supervisor, Service Desk, the End User Device Technician provides first and second-level support for the City’s standard desktop and laptop computers, tablets, mobile devices, peripherals, and productivity applications. The position is responsible for the deployment, configuration, maintenance, and support of end-user technology, ensuring employees have reliable and secure access to the tools required to perform their work.

The End User Device Technician supports device lifecycle management activities, including equipment setup, deployment, troubleshooting, asset management, and onboarding/offboarding processes. Working closely with senior analysts and other IT teams, the incumbent helps maintain a secure, efficient, and customer-focused technology environment.

GENERAL DUTIES

Provide front-line technical support to employees for desktop computers, laptops, mobile devices, printers, peripherals, operating systems, and standard business applications.
Respond to incidents and service requests through the IT Service Management system, ensuring timely resolution and accurate documentation of work performed.
Configure, deploy, maintain, and troubleshoot end-user devices, including Windows computers, tablets, smartphones, and associated peripherals.
Assist with the provisioning and deployment of devices using Microsoft Intune, Microsoft Endpoint Configuration Manager, and other endpoint management tools.
Perform software installations, updates, and basic application packaging following established standards and procedures.
Support employee onboarding and offboarding activities, including device preparation, account setup coordination, equipment collection, and inventory updates.
Troubleshoot hardware and software issues, including operating system problems, application failures, connectivity issues, printing issues, and device performance concerns.
Perform device imaging, operating system installations, software reinstallation, hardware replacement, and system upgrades as required.
Monitor device health and compliance using approved endpoint management and security tools and escalate issues when necessary.
Assist in enforcing endpoint security policies by applying system updates, patches, encryption standards, antivirus solutions, and compliance configurations.
Maintain accurate inventory records for end-user devices, software licenses, peripherals, and related equipment.
Document technical procedures, troubleshooting steps, knowledge base articles, and support documentation to improve service delivery and knowledge sharing.
Provide clear communication and customer-focused service to employees while resolving technical issues and responding to inquiries.
Work collaboratively with Service Desk staff, infrastructure teams, cybersecurity staff, vendors, and other stakeholders to resolve technical issues.
Research technical solutions using internal documentation, vendor resources, and knowledge bases.
Participate in testing new hardware, software, peripherals, and technology solutions to ensure compatibility with the City's end-user environment.
Assist senior team members with technology refresh initiatives, device deployments, upgrades, and other operational projects.
Follow established IT policies, procedures, standards, and security requirements.
Work in accordance with applicable Health and Safety legislation and all corporate and departmental policies and procedures related to Occupational Health and Safety.
Perform other duties as assigned which are directly related to the major responsibilities of the job.

QUALIFICATIONS

College Diploma in Computer Science, Information Technology, Information Systems, or a related field or combination of equivalent education and experience may be considered.
Demonstrated experience providing technical support for end-user devices in a service desk or desktop support environment.
Experience supporting and troubleshooting desktop and laptop computers, mobile devices, operating systems, business applications, and peripheral devices.
Working knowledge of Microsoft Windows operating systems and Microsoft 365 applications, including Outlook, Teams, Word, Excel, and PowerPoint.
Experience with device deployment, imaging, and endpoint management tools such as Microsoft Intune and Microsoft Endpoint Configuration Manager is considered an asset.
Basic understanding of Active Directory, Entra ID (Azure AD), DNS, networking fundamentals, and account administration.
Experience installing, configuring, and maintaining business productivity software and standard desktop applications.
Strong troubleshooting, analytical, and problem-solving skills.
Ability to follow established procedures and work independently while escalating complex issues appropriately.
Experience delivering customer-focused support and maintaining positive working relationships with clients and stakeholders.
Knowledge of IT Service Management principles and ITIL practices is considered an asset.
Strong interpersonal, verbal, and written communication skills.
Ability to organize workload, prioritize tasks, and meet service level expectations.
Demonstrated commitment to maintaining confidentiality, security, and professional standards.
Must possess and maintain a valid Class G Driver’s Licence.

NOTE 1:

As a condition of employment, the successful applicant(s) will be required to achieve a satisfactory Criminal Record and Judicial Matters Check (CRJMC).

NOTE 2:

As a condition of employment, the successful applicant(s) will be required to undergo a Social Media Background Check which will be conducted by Human Resources. This report must meet the employer’s satisfaction to proceed with employment.

THIS POSITION REQUIRES A VALID CLASS "G" DRIVER'S LICENCE AND PROOF THEREOF IS REQUIRED AFTER HIRE.

This is a newly created position. The incumbent(s) or the department have the option to have the salary grade assigned to this position re-evaluated within nine months of the initial filling of this position. The Director of the division must review and submit the submission to Human Resources within 45 days of receiving it. All required forms of the job evaluation submission must be fully completed in order for the review to occur.

HOURS:

35 per week

Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms:

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.

Apply on cityofhamilton.bamboohr.com About employer

More about this job

Responsibilities

The End User Device Technician provides first and second-level technical support for desktop computers, laptops, mobile devices, and peripherals. They are responsible for device lifecycle management, including configuration, deployment, troubleshooting, and maintaining a secure technology environment.

Requirements

Candidates must possess a College Diploma in Computer Science, Information Technology, or a related field, along with demonstrated experience in desktop support. A valid Class G Driver’s Licence is required, and proficiency with Microsoft Windows and endpoint management tools is essential.

Skills

Technical support
Desktop support
Hardware troubleshooting
Software installation
Microsoft Intune
Windows operating systems
Microsoft 365
Active Directory
Entra ID
Device imaging
Asset management
IT Service Management
Customer service
Networking fundamentals
Endpoint security

Visa sponsorship

Not detected in the job text

Keywords

End User Device Technician
Service Desk
Desktop Support
Hardware
Software
Microsoft Intune
Windows
Microsoft 365
Active Directory
Entra ID
DNS
Networking
ITIL
IT Service Management
Device Imaging
Endpoint Security
Asset Management
Troubleshooting
Onboarding
Offboarding
Peripheral Devices
Operating Systems
Technical Support
Customer Service
Class G Driver's Licence
Corporate Services
Public Sector
Information Technology

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Jobs in Canada