Operations Support Supervisor
- BC, Canada
- British Columbia, Canada, Canada
The hourly wage is $42.25, increasing to $44.47 after 60 working days (Jan 2026 Rates). · Full-time
Applications open in a new tab.
Job details
- Pay
- The hourly wage is $42.25, increasing to $44.47 after 60 working days (Jan 2026 Rates).
- Job type
- Full-time
- Apply by
- Experience
- Applicants must have grade 12 and a minimum of 3 years’ experience in a police environment, including 1 year of related supervisory experience.
- Posting language
- English
- Posted
Original job description
Organization
City of Nanaimo
Region
British Columbia
Application Deadline
November 16, 2026 before 16:30
Type
Permanent Full Time
Category
Police services
Twitter Facebook Linkedin Send Save Print
Description Click here to view full screen
Description
The City of Nanaimo is seeking a permanent full-time Operations Support Supervisor. Under the direction of the Manager, Police Support Services, and under the general supervision of the Operational NCO, the incumbent supervises, schedules, and directs staff involved in the Operations Support Unit. The incumbent is responsible for the efficient operation of all operational support services ensuring that a high level of customer service and overall support service is sustained. The Supervisor ensures compliance with RCMP procedures and policy in relation to information released pursuant to the Access to Information Act/Privacy Act, the safe handling of court exhibits and property and the transcription of statements. The incumbent works with minimal supervision and exercises independent action and judgment in daily work.
Requirements
Applicants must have grade 12 and a minimum of 3 years’ experience in a police environment, including 1 year of related supervisory experience. Attainment and maintenance of the following is required:
The successful candidate must be able to obtain and maintain Enhanced Reliability Status as a condition of employment, in accordance with the Government of Canada’s Directive on Security Screening. Applicants must provide a complete and verifiable five (5) year history, including residences, employment, education, and other activities, with no unexplained gaps. Periods of six (6) consecutive months or more spent outside Canada must be disclosed and may require additional verification. Screening may include identity verification, criminal record checks, reference checks, credit check, and other background inquiries relevant to the position.
Salary & Benefits
This is a CUPE bargaining unit position based on a 35-hour work week, and subject to Article 1(d) - Probationary Period as set out in the Union Collective Agreement. The hourly wage is $42.25, increasing to $44.47 after 60 working days (Jan 2026 Rates). Hours of work 6:00 am to 11:30 pm, Sunday through Saturday, 7 hours per day. The wage level for this position is subject to confirmation under a union/management jointly negotiated job evaluation plan. Shortlisted applicants may be required to undergo a criminal record check and/or a verification of their education credentials.
Contact
Email: employment.opportunities@nanaimo.ca
Human Resources
City of Nanaimo
2nd Floor, 455 Wallace Street
Nanaimo, BC V9R 5J6
Phone: (250) 755-4406
Other Relevant Information
To apply for this opportunity, please submit a resume and cover letter (.docx or PDF file format) to employment.opportunities@nanaimo.ca referencing the specific competition 26-125 by the application deadline. For detailed information on this position and for more information on our community, please visit our website at www.nanaimo.ca.
The City of Nanaimo is an inclusive employer that values diversity and invites applications from all qualified individuals who are legally entitled to work in Canada. We thank all applicants in advance for their interest; however, only those selected for further consideration will be contacted. If you are shortlisted for the role and need an accommodation within the hiring process, we would be pleased to discuss how best to accommodate your needs.
From the same organization
Watch Clerk (PPT) - City of Nanaimo
5 Nov, 2026
Lifeguard/Instructor - City of Nanaimo
29 Oct, 2026
Procurement Specialist - City of Nanaimo
28 Oct, 2026
MORE
City of Nanaimo
Region
British Columbia
Application Deadline
November 16, 2026 before 16:30
Type
Permanent Full Time
Category
Police services
Twitter Facebook Linkedin Send Save Print
Description Click here to view full screen
Description
The City of Nanaimo is seeking a permanent full-time Operations Support Supervisor. Under the direction of the Manager, Police Support Services, and under the general supervision of the Operational NCO, the incumbent supervises, schedules, and directs staff involved in the Operations Support Unit. The incumbent is responsible for the efficient operation of all operational support services ensuring that a high level of customer service and overall support service is sustained. The Supervisor ensures compliance with RCMP procedures and policy in relation to information released pursuant to the Access to Information Act/Privacy Act, the safe handling of court exhibits and property and the transcription of statements. The incumbent works with minimal supervision and exercises independent action and judgment in daily work.
Requirements
Applicants must have grade 12 and a minimum of 3 years’ experience in a police environment, including 1 year of related supervisory experience. Attainment and maintenance of the following is required:
- Canadian Firearms Safety and Canadian Restricted Firearms Safety courses
- Ministry of Public Safety and Solicitor General Special Provincial Constable designation for document service.
The successful candidate must be able to obtain and maintain Enhanced Reliability Status as a condition of employment, in accordance with the Government of Canada’s Directive on Security Screening. Applicants must provide a complete and verifiable five (5) year history, including residences, employment, education, and other activities, with no unexplained gaps. Periods of six (6) consecutive months or more spent outside Canada must be disclosed and may require additional verification. Screening may include identity verification, criminal record checks, reference checks, credit check, and other background inquiries relevant to the position.
Salary & Benefits
This is a CUPE bargaining unit position based on a 35-hour work week, and subject to Article 1(d) - Probationary Period as set out in the Union Collective Agreement. The hourly wage is $42.25, increasing to $44.47 after 60 working days (Jan 2026 Rates). Hours of work 6:00 am to 11:30 pm, Sunday through Saturday, 7 hours per day. The wage level for this position is subject to confirmation under a union/management jointly negotiated job evaluation plan. Shortlisted applicants may be required to undergo a criminal record check and/or a verification of their education credentials.
Contact
Email: employment.opportunities@nanaimo.ca
Human Resources
City of Nanaimo
2nd Floor, 455 Wallace Street
Nanaimo, BC V9R 5J6
Phone: (250) 755-4406
Other Relevant Information
To apply for this opportunity, please submit a resume and cover letter (.docx or PDF file format) to employment.opportunities@nanaimo.ca referencing the specific competition 26-125 by the application deadline. For detailed information on this position and for more information on our community, please visit our website at www.nanaimo.ca.
The City of Nanaimo is an inclusive employer that values diversity and invites applications from all qualified individuals who are legally entitled to work in Canada. We thank all applicants in advance for their interest; however, only those selected for further consideration will be contacted. If you are shortlisted for the role and need an accommodation within the hiring process, we would be pleased to discuss how best to accommodate your needs.
From the same organization
Watch Clerk (PPT) - City of Nanaimo
5 Nov, 2026
Lifeguard/Instructor - City of Nanaimo
29 Oct, 2026
Procurement Specialist - City of Nanaimo
28 Oct, 2026
MORE
More about this job
Responsibilities
Supervise, schedule, and direct staff in the Operations Support Unit, ensuring efficient delivery of operational support services and a high level of customer service. Ensure compliance with RCMP procedures and policies for information disclosure, safe handling of court exhibits and property, and statement transcription.
Requirements
Applicants must have Grade 12 and at least three years of experience in a police environment, including one year of related supervisory experience; an equivalent combination of education and experience may be considered. Required qualifications include Canadian Firearms Safety and Canadian Restricted Firearms Safety courses and a Special Provincial Constable designation for document service, along with the ability to obtain and maintain Enhanced Reliability Status.
Skills
- Staff Supervision
- Staff Scheduling
- Operational Support
- Customer Service
- RCMP Procedures And Policy Compliance
- Access To Information And Privacy Act Compliance
- Court Exhibit And Property Handling
- Statement Transcription
- Independent Judgment
- Police Operations
Visa sponsorship
Not detected in the job text
Categories
- Government & Public Sector
- Management & Leadership
- Security & Safety
- Customer Service & Support
Keywords
- Police Services
- Operations Support Unit
- Staff Supervision
- Staff Scheduling
- Customer Service
- RCMP Procedures
- Access To Information Act
- Privacy Act
- Information Disclosure
- Court Exhibits
- Property Handling
- Statement Transcription
- Canadian Firearms Safety Course
- Canadian Restricted Firearms Safety Course
- Document Service
- Enhanced Reliability Status
- Security Screening
- Criminal Record Check
- Reference Checks
- Credit Check