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Added 23 mins ago
CR
Regional Health & Safety Coordinator
CIMCO Refrigeration
Moncton, NB
- Full-time
Please note that our hiring processes may involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are…
Added 23 mins ago
CR
Refrigeration Journeyman
CIMCO Refrigeration
Sherwood Park, AB
- Full-time
Must possess excellent written and verbal communication skills
Added 38 mins ago
GC
Associate Manager, Business Operations
Game Companies
Toronto, ON
- Full-time
Added 38 mins ago
OR
Multi Dwelling Unit Territory Representatives ( Sales and Marketing) - NB
OSL Retail Services
Moncton, NB
- Full-time
Added 38 mins ago
PI
Senior Quantum Error Correction (QEC) Developer
Photonic Inc.
Coquitlam, BC
- $150,000 to $201,000 CAD / year
- Full-time
All roles listed are for current vacancies. While artificial intelligence (AI) tools may be used to assist in reviewing applicant profiles, they do not determine candidate outcomes. Our…
Added 38 mins ago
KA
Business Development Representative
Katalyze AI
Toronto, ON
- Full-time
Added 38 mins ago
FI
Staff Product Consultant (6-month contract)
Fulfillment IQ
Remote, Canada
- Contract
- Remote
Added 38 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 1 hour ago
LD
Intermediate Interior Designer
Lipari Design Inc.
Montreal, QC
- Full-time
Added 1 hour ago
KD
Territory Sales Rep
Keurig Dr Pepper
Quebec, QC
- Full-time
Added 1 hour ago
S
Services Lead, Stores - Full Time
sephora.com
Kingston, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the…
Added 1 hour ago
M
Industry Advisor, Oil & Gas
Microsoft
Edmonton, AB · Calgary, AB
- Full-time
Added 1 hour ago
V
Community Relations Coordinator
Vale
Canada
- Full-time
…From energy to aerospace, batteries to magnets, robotics to artificial intelligence, a secure and responsible supply of critical minerals is fundamental to power modern technologies. And at…
Added 1 hour ago
V
Principal Engineer
Vale
Sudbury, ON · Greater Sudbury, ON,CA
- Full-time
…From energy to aerospace, batteries to magnets, robotics to artificial intelligence, a secure and responsible supply of critical minerals is fundamental to power modern technologies. And at…
Added 1 hour ago
EM
Visiting Assistant Professor, Health Care Administration, Health Informatics and Information Management
EKU Master of Public Administration Program
Richmond, BC
- Full-time
Additionally, the applicant must hold an AHIMA credential · Licensure & Certifications: Must hold an AHIMA credential; RHIA, RHIT, or CCS preferred
Added 1 hour ago
GC
Senior Programmer, AI and Creation Tools
Game Companies
Montreal, QC
- Full-time
Added 1 hour ago
R
Fashion Associate (Part time) - Royalty Crossing
RW&CO
Charlottetown, PE
- Part-time
The use of Artificial Intelligence may be used for candidate screening purposes.
Added 1 hour ago
DD
The Shoe Co. - Sales Associate
DSW Designer Shoe Warehouse
Saskatoon, SK
- Part-time
Some roles may use artificial intelligence–enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers.
Added 1 hour ago
JB
Supervisor, Logistics - Purchasing
Joseph Brant Hospital & Foundation
Burlington, ON
- Full-time
Added 1 hour ago
V
Shift Lead (Engineer)
Vale
Canada
- Full-time
The role is a permanent on site position, working a rotating 12-hour shift schedule
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Richmond, BC
- Full-time
…position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. /…
Added 1 hour ago
W
(CAN) Stocking 1 & 2 Coach
Walmart
Peterborough, ON
- Full-time
Added 1 hour ago
W
(CAN) OMNI Assistant Manager
Walmart
Kingston, ON
- Full-time
Added 1 hour ago
W
(CAN) Team Leader Operations - Receiving II (Thurs/Fri/Sat/Mon - 16:15-02:45)
Walmart
Calgary, AB
- Full-time
Added 1 hour ago
WG
Maclean Bolter Operator
Wesdome Gold Mines
Eagle River, ON
- Full-time
Relevant Ontario Underground Hard Rock Miner Common Core modules or equivalent provincial certification required · Ability to work rotational shifts and extended hours as required

City of Red Deer

Customer Service Specialist - Permitting

Red Deer, AB, Canada

$35.44 to $37.52 per hour. · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $35.44 to $37.52 per hour.
Job type: Full-time
Apply by: Dec 3, 2026
Experience: Two (2) year Diploma in a business program with minimum 2 years related customer service experience in construction or legal.
Posting language: English
Posted: Nov 3, 2026

Original job description

Job Description

About Red Deer:

Red Deer sits at the heart of Central Alberta along the QEII corridor, perfectly positioned between Calgary and Edmonton. With more than 100,000 residents and a regional reach of over 300,000, it’s a growing hub for business, services, and opportunity.

Here, big-city amenities meet small-city ease. Enjoy abundant parks and trails, vibrant arts and culture, excellent recreation and education, and a strong sense of community.

With easy access to lakes, outdoor adventures, and the mountains, plus a thriving economy and high quality of life, Red Deer is an inviting place to live, work, and grow.

About The City Of Red Deer Municipal Government

The City of Red Deer is a dynamic municipal organization with a $480M operating budget, a $60M capital program, and a workforce of nearly 1,700 employees. It is focused on growing with purpose by attracting talented, community-minded people who want to make a difference.

Guided by the vision “Our City, One Voice,” Red Deer is building a thriving, inclusive, and connected community, with priorities centered on a vibrant economy, community wellbeing, and strong engagement.

At its core, the City values its people, embracing diverse perspectives and fostering a culture of collaboration, innovation, and shared success

The Opportunity

This position is a primary level of contact for customer service under the Building function of Inspections & Licensing, and provides support within the Development area for Permitted Use applications. It responds to a variety of questions and concerns from the public and internal/external stakeholders. Interprets and makes recommendations about a variety of Inspections & Licensing related bylaws. Reviews and ensures accuracy of documentation submitted for a variety of applications and provide clerical and administrative support to the Safety Codes Officers relating to status of permit applications and open permits.

Top Key Responsibilities

Process and review building and development permit applications for accuracy, completeness, and bylaw compliance.
Administer permits through the electronic permitting system, including tracking inspections and permit status.
Review and issue permits, Certificates of Compliance, and Conformance Letters.
Calculate permit fees and support financial administration, reporting, and refunds.
Provide customer service by responding to inquiries, explaining bylaws and processes, and resolving complaints or conflicts.

As Our Preferred Candidate, You Will Have

Two (2) year Diploma in a business program with minimum 2 years related customer service experience in construction or legal. A combination of education and experience may be considered.
Knowledge of bylaws, compliance certificates, construction terminology and construction/development plans, with the ability to understand and communicate statistics or figures, zoning, development process, and make ongoing interpretations of the various INL bylaws, acts and standards.
Ability to obtain Designation of Powers from Alberta Safety Codes for issuing permits.
Ability to work as a team player and work independently with a high degree of accuracy in accordance with policies and procedures.
Ability to understand and communicate various bylaws, acts, manuals, etc. as required.
Ability to deal effectively face to face, over the phone and in writing with difficult customers.
Ability to manage time with a wide range of challenges and high volume of work with frequent interruptions and conflicting priorities.
Experience with Microsoft office applications.
Ability to learn and apply various internal computer programs in day-to-day operations.
Ability to take customer suggestions and provide internal feedback to enhance department and corporate procedures.
Ability to be innovative and assist with the creation of efficiencies and process improvements for the department.
Ability to maintain a positive attitude and continue to provide customer service during peak times with higher customer volume.

Affiliation

Canadian Union of Public Employees, Local 417

Status

Term Full-Time

Remuneration

$35.44 to $37.52 per hour.

Hours Of Work

75 hours biweekly, Monday to Friday. Some evening and weekend work may be required.

Additional Information

The term of this position is anticipated to be approximately 12 months in duration.

The City of Red Deer does not permit the use of unauthorized internet resources or Artificial Intelligence (AI) tools (for example, Copilot, ChatGPT or any other form of AI) during interviews or any supervised or timed assessments. Any violation may be investigated and result in serious consequences, including the rejection of your application.

We thank you for your application. Only those selected for an interview will be contacted.

About Us

We are a municipal government, eager to meet tomorrow's challenges. Our employees are the cornerstone of our organization. We are always seeking creative and skilled individuals with the ability and desire to lead in our dynamic workplace. Each of our employees brings diverse experiences and perspectives, as well as unique skills and talents to the job. Our diverse employee base ensures an environment where individual, team, and organizational successes are embraced and celebrated. We strive to ensure a supportive and respectful work environment for all. Employees are treated fairly and have equal opportunity within the organization to thrive and attain their highest potential. We welcome your application and look forward to discussing how The City of Red Deer can become your next career choice.

Apply on LinkedIn About employer

More about this job

Responsibilities

Process and review building and development permit applications, administer permits and inspection tracking, and issue permits and compliance documents. Respond to customer inquiries, explain bylaws and processes, resolve complaints, calculate fees, and provide administrative and financial support.

Requirements

A two-year business diploma and at least two years of related customer service experience in construction or legal settings are required, though an equivalent combination of education and experience may be considered. Candidates should understand construction and development plans, zoning, bylaws, and compliance processes; have strong communication, accuracy, time-management, and Microsoft Office skills; and be able to obtain Alberta Safety Codes designation of powers for issuing permits.

Skills

Customer Service
Permit Application Processing
Building and Development Permits
Bylaw Interpretation
Compliance Review
Construction Terminology
Construction and Development Plans
Zoning
Permit Fee Calculation
Financial Administration
Conflict Resolution
Written and Verbal Communication
Time Management
Microsoft Office
Electronic Permitting Systems
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Building Permits
Development Permits
Permitted Use Applications
Electronic Permitting System
Inspections
Certificates of Compliance
Conformance Letters
Permit Fees
Refunds
Bylaws
Alberta Safety Codes
Designation of Powers
Zoning
Construction Terminology
Construction Plans
Development Plans
Compliance
Customer Service
Complaint Resolution
Microsoft Office
Financial Administration
Reporting
Administrative Support
Process Improvement

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Jobs in Canada