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Added 1 hour ago
DC
PERSONAL SUPPORT WORKER DAY SCHOOL LIVING CLASSROOM AND PLACEMENT TEACHER
Durham Catholic District School Board
ON
- $57.84 CAD / hour
- Contract
Position: Personal Support Worker Day School Living Classroom & Placement Teacher
Added 1 hour ago
Community Inclusion Support Worker
Brampton Caledon Community Living Inc
Brampton, ON
Part-time position – 2 days per week · Must have 1-2 years of related experience
Added 2 hours ago
HC
Support Worker 3
Humana Community Services
London, ON
- $28.67 CAD / hour
Completion of a post-secondary diploma in Child & Youth Worker (CYC) or Social Service Worker (SSW) - or an equivalent Human Services program.
Added 2 hours ago
O
Ingersoll ONroute - Part-Time and Full-Time Crew Member - Tim Hortons
ONroute
Ingersoll, ON · London, ON
- $18.25 CAD / hour
- Full-time
- Part-time
ONroute is recognized under the Temporary Foreign Worker Program’s Recognized Employer Pilot (REP)
Added 3 hours ago
YO
Early Years Educator - Part Time
YMCA of Three Rivers
Stratford, ON
- Part-time
Access to an Employee (and Family) Assistance Program offering free and confidential counseling, resources, and services
Added 3 hours ago
TL
Forklift Operator
Transx Ltd
Winnipeg, MB
- Full-time
Must have completed high school or equivalent
Added 3 hours ago
TL
Forklift Operator
Transx Ltd
Edmonton, AB
- Full-time
Must have completed high school or equivalent
Added 3 hours ago
CC
Facilities Worker
Century Casinos Inc
Edmonton, AB
- Full-time
Now, we're looking for a Facility Worker 2 to join our amazing team at Century Mile Racetrack and Casino. If you’re handy, hard-working, and looking for a place where no two days are the…
Added 3 hours ago
TFW P&C Generalist
Nature Fresh Farms
Leamington, ON
Support the compliance of the Temporary Foreign Worker Program by studying existing and new legislation to ensure we are compliant. Assist with collecting, verifying, and administration all…
Added 3 hours ago
Bilingual Intake Assessor
Simcoe Muskoka Family Connexions
Barrie, ON
Post-Secondary diploma in a Social Services Worker Program or related degree/diploma. Experience working with at-risk populations is an asset.
Added 3 hours ago
Bilingual Foster Care Recruiter & Resource Worker
Simcoe Muskoka Family Connexions
Barrie, ON
Bilingual Foster Care Recruitment/Retention & Resource Worker
Added 3 hours ago
SM
Staff Supported Home - Program Staff
Simcoe Muskoka Family Connexions
Barrie, ON
- $29.7 to $37.13 CAD / hour
Must have a community college diploma or University degree in Child and Youth Care, Child and Youth Worker or related relevant discipline
Added 3 hours ago
Bilingual Kinship Worker
Simcoe Muskoka Family Connexions
Barrie, ON
…reviewing both in and out-of-care referrals to the Kinship Program; conducting assessments of kin caregivers and recommending appropriate matches to the service team with case planning…
Added 3 hours ago
AC
Food Service Worker
Aramark Canada
Joliette, QC
- $17 CAD / hour
- Full-time
Added 3 hours ago
NM
Truck driver-supervisor
New Malwa Express
Mississauga, ON
- Full-time
Participates in a government or community program or initiative that supports persons with disabilities
Added 4 hours ago
AC
Food Service Worker I
Aramark Canada
Sherbrooke, QC
- $17 CAD / hour
- Full-time
Added 4 hours ago
AC
Food Prep Worker
Aramark Canada
Montreal, QC
- $18 CAD / hour
- Full-time
Perform other related duties as required to support operations.
Added 4 hours ago
AC
General Utility Worker
Aramark Canada
Saint-Eustache, QC
- $19 CAD / hour
- Full-time
Added 4 hours ago
BC
Lead Sales Aesthetician
BENEFIT COSMETICS SERVICES
Winnipeg, MB · Saskatoon, SK
- Full-time
…to a different store to cover a last-minute absence of a co-worker, or to support an onboarding of new…
Added 4 hours ago
Sales Manager – Corporate Groups, SMERF and Association
Easton's Group of Hotels Inc.
Markham, ON
Added 4 hours ago
Health Care Aide - 0.4 to 0.7 FTE
Optima Living
Calgary, AB
Completion of a Medication Administration internal course and exam upon hire and maintain annual recertification is required
Added 4 hours ago
Health Care Aide - Casual
Optima Living
Medicine Hat, AB
Completion of a Medication Administration internal course and exam upon hire and maintain annual recertification is required
Added 5 hours ago
SI
Warehouse Worker - Relief
Saputo Inc.
Port Coquitlam, BC
- $32.2 CAD / hour
- Part-time
We support and take care of our employees and their families by offering :
Added 5 hours ago
Student nurse extern - critical care 6 west
Humber River Regional Hospital
Toronto, ON
Current CPR certification required
Added 5 hours ago
Student nurse extern - 8th floor
Humber River Regional Hospital
Toronto, ON
Current CPR certification required

City of Richmond

Victim Services Crisis Worker

BC, Canada

Apply on tre.tbe.taleo.net About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Sep 3, 2026

Original job description

Overview:

This position is in partnership with the RCMP to provide crisis intervention to victims of crime as mandated by the Provincial Victims of Crime Act. This position is responsible for providing both in-person and by telephone, emotional support and practical assistance, and accurate information about the criminal justice system, the Crime Victim Assistance Program as well as the status of police investigations to victims; with minimal supervision, during scheduled shifts.

Examples of key responsibilities include, but are not limited to:

Respond to crime scenes as required by RCMP.
Provide crisis intervention, emotional support and factual information to grieving families and victims that have been affected by a variety of traumatic incidents such as robbery, fraud, domestic assaults, sexual assaults, suicides, motor vehicle accidents, fatalities etc.
Assess individual’s safety and offer safety planning.
Assists with Victim Impact Statements and Crime Victim Assistance Program.
Provide information on community resources based on the individual’s specific needs and circumstances.
Manage a case load providing emotional support and follow-up to clients via telephone.
Prepare accurate written reports as per RCMP standards each time a conversation is held with a client. Update RCMP members on Victim Services involvements on police files including opening new files within the Victim Services Database.
Explain Criminal Justice System and how it applies to each individual’s case.
Provide emotional support to victims during court process.
Provide clients with updates on court dates and outcomes.

Knowledge, Skills & Abilities:

Sound knowledge of the legislation, policies, rules and regulations governing the work performed.
Ability to respond decisively and handle emergency situations that arise in person or over the phone.
Ability to interact with the public courteously, tactfully and firmly in response to a wide variety of circumstances, and to diffuse hostility in an effective manner.
Ability to effectively communicate both verbally and in writing.
Ability to establish and maintain effective working relationships with a variety of internal and external contacts.
Ability to effectively manage time and resources to ensure that work is completed efficiently and work with minimal supervision.
Ability to answer work related inquiries from internal and external contacts.
Ability to use software applications and programs to perform data entry and retrieval duties.
Ability to make discretionary decisions, take initiative and exercise independent thought and good judgement in situations of high stress and conflict.
Ability to develop and use collaborative relationships to facilitate the accomplishment of work goals.
Willingness and ability to adapt to the dynamic needs of the position as well as Department.
Proven accuracy and attention to detail.
Proven time management and organizational skills.
Skill in the operation of standard office equipment used in the work.
Ability to use applicable software, such as Microsoft Office.
Ability to obtain and maintain and Enhanced RCMP Security Clearance.

Qualifications and Experience:

Completion of Grade 12 or equivalent plus one (1) year of post-secondary course work in Victim Services or other related field such as psychology, social work, or criminology.
A minimum of one (1) years’ related experience, preferably in a municipal and/or policing environment, or an equivalent combination of training and experience may be considered.
Valid Class 5 Drivers License for the Province of British Columbia with a safe driving record.
RCMP police-based victim services operational experience would be considered an asset.

Working Conditions:

The work is variable and requires routine visual concentration, mental concentration and manual dexterity when working with victims of trauma. Providing emotional support and listening to victims requires prolonged periods of active listening and focus. Shifts may be scheduled during the day, evenings or on weekends. Crisis Workers may be required to attend scene alone to provide support services to victims.

Apply on tre.tbe.taleo.net About employer

More about this job

Responsibilities

The Victim Services Crisis Worker at City of Richmond will respond to crime scenes, support victims and grieving families in person and by phone, and assess safety and plan for it. The role also covers explaining the justice system, helping with court support, and writing accurate reports for the RCMP.

Requirements

Candidates need Grade 12 plus one year of post-secondary study in victim services, psychology, social work or criminology, and at least one year of related experience, ideally in policing or municipal settings. A valid BC Class 5 licence with a safe driving record and the ability to obtain Enhanced RCMP Security Clearance are required.

Skills

Crisis intervention
Emotional support
Active listening
Safety planning
Crisis de-escalation
Victim advocacy
Case management
Report writing
Court support
Criminal justice knowledge
Crime Victim Assistance Program
Victim Impact Statements
Community resource referral
Database data entry
Microsoft Office
Time management
Independent decision-making
Conflict resolution
Written communication
Verbal communication

Keywords

Victim services
Crisis intervention
Crisis worker
Emotional support
Victim advocacy
Victims of crime
RCMP
Police-based victim services
Crime Victim Assistance Program
Victim Impact Statements
Safety planning
Case management
Court support
Criminal justice system
Microsoft Office
Victim Services Database
Municipal government
Public safety
Social services
Criminology

Seniority

Entry level

Licences and certifications

Enhanced RCMP Security Clearance

Tools

Microsoft Office
Victim Services Database

Fields of study

Victim services
Psychology
Social work
Criminology

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Work requirements

Jobs in Canada