Administrative Assistant 3 - Front Desk
- Saint John, NB, Canada
$51,126.00 - $56,149.00/Year · Full-time
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Job details
- Pay
- $51,126.00 - $56,149.00/Year
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Competition Number
Pf 26-019
Salary
$51,126.00 - $56,149.00/Year
Job Type
Permanent Full Time
Closing Date
November 20, 2026
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Position Overview
The Front Desk will be the single (physical) point of contact for the public visiting the Peel Plaza police facility.
Under the general supervision of the Information Services Coordinator, the position is responsible for general reception and administration duties for the Saint John Police Force as outlined in the Standard Operating Guidelines.
Key Responsibilities
The successful candidate must possess a community college diploma in Office Administration, a university Business Certificate 1 or an equivalent program.
Pf 26-019
Salary
$51,126.00 - $56,149.00/Year
Job Type
Permanent Full Time
Closing Date
November 20, 2026
Share Facebook X Email LinkedIn
Position Overview
The Front Desk will be the single (physical) point of contact for the public visiting the Peel Plaza police facility.
Under the general supervision of the Information Services Coordinator, the position is responsible for general reception and administration duties for the Saint John Police Force as outlined in the Standard Operating Guidelines.
Key Responsibilities
- General reception duties including maintenance of visitor access control based upon adopted procedures.
- Act as first point of contact with visitors (persons not in custody), manages the access of visitors to the facility using established procedures.
- Liaises with various internal divisions/units to respond to visitor needs, such as criminal record check, fingerprints, interviews, etc.
- Distribute criminal record check letters and other documentation left with front desk by internal staff for pick-up by members of the public.
- As required, processing of civil fingerprints relating to criminal record checks.
- Liaises with external agencies (DOJ, RCMP, Parole) with respect to directing visitors using established principles.
- If required, monitors CTV and reports any unusual or criminal activity based upon established principles.
- Provide and control access to the multi-purpose room or other meeting areas in the lobby area.
- Control access to washrooms in lobby area.
- Organizes mail by division/unit for pick up.
- If required, monitors and responds to intercom from loading dock area.
- Assist property control staff with shipping/receiving as required.
- Answers the Saint John Police Force Administration line.
- Uses computer and general office equipment.
- Performs general office duties as required including keyboarding, photocopying, and filing.
- Keyboarding Skills of at least 35 WPM.
- Must be security cleared.
- A proficiency in French (Intermediate) as per the Province of New Brunswick Oral Proficiency Rating Scale.
The successful candidate must possess a community college diploma in Office Administration, a university Business Certificate 1 or an equivalent program.
More about this job
Responsibilities
Serve as the public’s first point of contact at the police facility, managing visitor access and directing visitors to appropriate services, staff, and meeting areas. Handle reception and general office duties, including calls, mail distribution, document pickup, fingerprint processing as required, and monitoring access or activity in designated areas.
Requirements
Applicants must have a community college diploma in Office Administration, a University Business Certificate 1, or an equivalent program, and be able to type at least 35 words per minute. Security clearance and intermediate French proficiency under New Brunswick’s Oral Proficiency Rating Scale are also required.
Skills
- Reception
- Visitor Access Control
- Customer Service
- Interpersonal Communication
- Interdepartmental Coordination
- External Agency Liaison
- Criminal Record Check Processing
- Fingerprint Processing
- Mail Distribution
- Telephone Handling
- Keyboarding
- Photocopying
- Filing
- French Language Proficiency
- Security Awareness
- Shipping And Receiving
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Government & Public Sector
- Customer Service & Support
- Security & Safety
Keywords
- Front Desk
- Reception
- Visitor Access Control
- Police Facility
- Standard Operating Guidelines
- Criminal Record Checks
- Civil Fingerprinting
- Security Clearance
- French Proficiency
- Keyboarding
- 35 WPM
- Office Administration
- Business Certificate
- Mail Distribution
- Telephone Administration
- Intercom Monitoring
- Closed-Circuit Television Monitoring
- Photocopying
- Filing
- Shipping And Receiving
- Visitor Services
- External Agency Coordination
- Public Safety