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City of Saint John

Administrative Assistant 3 - Front Desk

Saint John, NB, Canada

$51,126.00 - $56,149.00/Year · Full-time

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Job details

Pay: $51,126.00 - $56,149.00/Year
Job type: Full-time
Apply by: Dec 8, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Competition Number

Pf 26-019

Salary

$51,126.00 - $56,149.00/Year

Job Type

Permanent Full Time

Closing Date

November 20, 2026

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Position Overview

The Front Desk will be the single (physical) point of contact for the public visiting the Peel Plaza police facility.

Under the general supervision of the Information Services Coordinator, the position is responsible for general reception and administration duties for the Saint John Police Force as outlined in the Standard Operating Guidelines.

Key Responsibilities

General reception duties including maintenance of visitor access control based upon adopted procedures.
Act as first point of contact with visitors (persons not in custody), manages the access of visitors to the facility using established procedures.
Liaises with various internal divisions/units to respond to visitor needs, such as criminal record check, fingerprints, interviews, etc.
Distribute criminal record check letters and other documentation left with front desk by internal staff for pick-up by members of the public.
As required, processing of civil fingerprints relating to criminal record checks.
Liaises with external agencies (DOJ, RCMP, Parole) with respect to directing visitors using established principles.
If required, monitors CTV and reports any unusual or criminal activity based upon established principles.
Provide and control access to the multi-purpose room or other meeting areas in the lobby area.
Control access to washrooms in lobby area.
Organizes mail by division/unit for pick up.
If required, monitors and responds to intercom from loading dock area.
Assist property control staff with shipping/receiving as required.
Answers the Saint John Police Force Administration line.
Uses computer and general office equipment.
Performs general office duties as required including keyboarding, photocopying, and filing.

Essential Qualifications

Keyboarding Skills of at least 35 WPM.
Must be security cleared.
A proficiency in French (Intermediate) as per the Province of New Brunswick Oral Proficiency Rating Scale.

Education And Training

The successful candidate must possess a community college diploma in Office Administration, a university Business Certificate 1 or an equivalent program.

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More about this job

Responsibilities

Serve as the first point of contact for visitors to the police facility, manage visitor access, and coordinate with internal units and external agencies to address visitor needs. Handle reception and general office duties, including calls, mail distribution, documentation, access to meeting areas, and support for property control.

Requirements

Applicants must have keyboarding skills of at least 35 words per minute, security clearance, and intermediate French proficiency under the New Brunswick Oral Proficiency Rating Scale. A community college diploma in Office Administration, a University Business Certificate 1, or an equivalent program is required.

Skills

Reception
Visitor Access Control
Customer Service
Interdepartmental Coordination
External Agency Liaison
Civil Fingerprinting
Mail Distribution
Telephone Handling
Keyboarding
Filing
Photocopying
Computer and Office Equipment Use
French Language Proficiency
Security Awareness

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Reception
Visitor Access Control
Standard Operating Guidelines
Criminal Record Checks
Civil Fingerprinting
Visitor Management
Internal Coordination
External Agency Liaison
Department of Justice
Royal Canadian Mounted Police
Parole
Closed-Circuit Television
Mail Distribution
Intercom Monitoring
Shipping and Receiving
Administration Line
Keyboarding
Photocopying
Filing
Office Administration
Intermediate French
Security Clearance

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