Administrative Assistant 3 - Front Desk
- Saint John, NB, Canada
$51,126.00 - $56,149.00/Year · Full-time
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Job details
- Pay
- $51,126.00 - $56,149.00/Year
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Competition Number
Pf 26-019
Salary
$51,126.00 - $56,149.00/Year
Job Type
Permanent Full Time
Closing Date
November 20, 2026
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Position Overview
The Front Desk will be the single (physical) point of contact for the public visiting the Peel Plaza police facility.
Under the general supervision of the Information Services Coordinator, the position is responsible for general reception and administration duties for the Saint John Police Force as outlined in the Standard Operating Guidelines.
Key Responsibilities
The successful candidate must possess a community college diploma in Office Administration, a university Business Certificate 1 or an equivalent program.
Pf 26-019
Salary
$51,126.00 - $56,149.00/Year
Job Type
Permanent Full Time
Closing Date
November 20, 2026
Share Facebook X Email LinkedIn
Position Overview
The Front Desk will be the single (physical) point of contact for the public visiting the Peel Plaza police facility.
Under the general supervision of the Information Services Coordinator, the position is responsible for general reception and administration duties for the Saint John Police Force as outlined in the Standard Operating Guidelines.
Key Responsibilities
- General reception duties including maintenance of visitor access control based upon adopted procedures.
- Act as first point of contact with visitors (persons not in custody), manages the access of visitors to the facility using established procedures.
- Liaises with various internal divisions/units to respond to visitor needs, such as criminal record check, fingerprints, interviews, etc.
- Distribute criminal record check letters and other documentation left with front desk by internal staff for pick-up by members of the public.
- As required, processing of civil fingerprints relating to criminal record checks.
- Liaises with external agencies (DOJ, RCMP, Parole) with respect to directing visitors using established principles.
- If required, monitors CTV and reports any unusual or criminal activity based upon established principles.
- Provide and control access to the multi-purpose room or other meeting areas in the lobby area.
- Control access to washrooms in lobby area.
- Organizes mail by division/unit for pick up.
- If required, monitors and responds to intercom from loading dock area.
- Assist property control staff with shipping/receiving as required.
- Answers the Saint John Police Force Administration line.
- Uses computer and general office equipment.
- Performs general office duties as required including keyboarding, photocopying, and filing.
- Keyboarding Skills of at least 35 WPM.
- Must be security cleared.
- A proficiency in French (Intermediate) as per the Province of New Brunswick Oral Proficiency Rating Scale.
The successful candidate must possess a community college diploma in Office Administration, a university Business Certificate 1 or an equivalent program.
More about this job
Responsibilities
Serve as the public’s first point of contact at the police facility, managing visitor access and directing visitors to appropriate internal units or external agencies. Handle front-desk and general office duties, including distributing documents and mail, answering the administration line, monitoring designated areas, and assisting with shipping and receiving.
Requirements
Applicants must have a community college diploma in Office Administration, a University Business Certificate 1, or an equivalent program, and must obtain security clearance. The role also requires keyboarding at a minimum of 35 words per minute and intermediate French proficiency under New Brunswick’s oral proficiency scale.
Skills
- Reception
- Visitor Access Control
- Customer Service
- Interpersonal Communication
- Liaison and Coordination
- Civil Fingerprinting
- Criminal Record Check Processing
- Mail Distribution
- Telephone Handling
- Keyboarding
- Photocopying
- Filing
- Computer and Office Equipment Use
- French Language Proficiency
- Security Awareness
- Shipping and Receiving
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Government & Public Sector
- Customer Service & Support
- Security & Safety
Keywords
- Front Desk
- Reception
- Visitor Access Control
- Public-Facing Service
- Police Facility
- Standard Operating Guidelines
- Criminal Record Checks
- Civil Fingerprinting
- Visitor Management
- Internal Divisions
- External Agencies
- Department of Justice
- Royal Canadian Mounted Police
- Parole
- Closed-Circuit Television Monitoring
- Mail Distribution
- Intercom
- Shipping and Receiving
- Administration Line
- Keyboarding
- Photocopying
- Filing
- Office Administration
- Security Clearance
- Intermediate French
- Office Equipment