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Added 2 mins ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 2 mins ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 2 mins ago
VL
Business Analyst
VStream Labs Inc.
Toronto, ON
- $70 to $75 CAD / hour
- Contract
VStream Labs Inc. is hiring an experienced Business Analyst for a Toronto-based contract opportunity. You will lead requirements discovery, translate complex business needs into practical…
Added 2 mins ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 48 mins ago
C
Junior GIS Analyst
Canacre
Remote, Canada
- Full-time
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…expertise of our teams sets us apart. Our goals are to provide technical leadership for greater regulatory understanding and certainty and to build collaborative relationships with…
Added 48 mins ago
C
Junior GIS Analyst
Canacre
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- Full-time
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…expertise of our teams sets us apart. Our goals are to provide technical leadership for greater regulatory understanding and certainty and to build collaborative relationships with…
Added 5 hours ago
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Business Analyst
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Bring your demonstrated leadership and consultation skills to this exciting opportunity as a Business Analyst, Fraser Health's Accounts Receivable and Payroll team. In this role, you will…
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Senior Mainframe Test Analyst
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Toronto, ON
- $70,000 to $90,000 CAD / year
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We are seeking an experienced Senior Mainframe Test Analyst with deep expertise in Mainframe applications and testing methodologies. The candidate will be responsible for planning,…
Added 6 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 9 hours ago
DC
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- Full-time
…Creating and or improving test plans that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability. Documenting…
Added 10 hours ago
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Analyst, Insights and Pipeline Management
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Calgary, AB · Kelowna, BC · Prince George, BC · Vancouver, BC · Victoria, BC · St. John's, NL · Halifax, NS · Hamilton, ON · Ottawa, ON · Montreal, QC · Quebec, QC
- $52,000 to $59,000 CAD / year
- Full-time
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Added 11 hours ago
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Research Analyst (Contract)
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Calgary, AB
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The Research Analyst supports the various types of research within ECO Canada, including market, economic, policy, and competency standards research. The specific duties performed by the…
Added 12 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 12 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 12 hours ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 13 hours ago
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Experience conducting complex research and analysis using database systems.
Added 15 hours ago
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Analyst II, Systems (Applications)
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Abbotsford, BC
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The Analyst II, Systems is responsible for complex troubleshooting and problem solving of systems used by students, staff and faculty across the University. The Analyst II, Systems responds…
Added 15 hours ago
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Technical Systems Analyst, Student Systems
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St. Catharines, ON · Main Campus
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Added 16 hours ago
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Closed listing

City of Saint John

Application & Integration Technical Analyst

Saint John, NB, Canada

$83,074.00 - $91,646.00/Year · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $83,074.00 - $91,646.00/Year
Job type: Full-time
Closing date: Nov 1, 2026
Posting language: English
Posted: Oct 1, 2026

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Original job description

Archived listing. The details below describe a past opening.

Competition Number:

26-072

Salary:

$83,074.00 - $91,646.00/Year

Job Type:

Permanent Full Time

Closing Date:

November 1, 2026

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Position Overview:

Please note: This posting will remain open until filled.

Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration frameworks, ensuring the reliability, scalability, and security of critical business systems. This role champions a portfolio of SaaS (i.e., cloud-based) and on-premise applications, modern ERP solutions, integrations, data management, and reporting platforms. This role reinforces the organization’s transition to modern platforms by assisting in establishing support processes, knowledge, and controls.

Create solution architecture and designs, technical plans, and execute application and IT service changes and enhancements to address business needs and deliver required capabilities
Architect, build and maintain SaaS and on-premise applications and modern platforms (e.g., ERP), including configuration, troubleshooting, vendor escalation, and application lifecycle activities (e.g., upgrades, releases, deprecations)
Architect, build and maintain a hybrid integration platform, utilizing web services or RESTful-based integrations and APIs
Architect, build, and maintain data infrastructure and data management frameworks, to enable the City’s business intelligence reports and dashboards
Monitor assigned application, integration, data and business intelligence service health and usage; resolve incidents, track service levels, and drive improvements to stability, performance, and user experience
Administer identity, access, and licensing for applications (e.g., roles and permissions, provisioning) in alignment with governance and audit requirements
Administer and monitor security configurations and controls to ensure compliance with applicable policies and standard operating procedures
Produce production-ready solutions with appropriate test planning and coverage; identify and mitigate delivery and operational risks throughout the solution lifecycle
Maintain solution integrity through clear documentation, knowledge sharing, and operational readiness practices
Contribute to the development and implementation of relevant IT policies, standards, and operating procedures within the team’s technical domain
Collaborate effectively with IT team members, customers, vendors, and other stakeholders
Adapt quickly to new platforms and translate vendor/product concepts into internal support practices
Contribute to roadmaps for solutions within this role’s technical domain
Participate in an after-hours support rotation; additional after-hours work may be required for planned maintenance and releases

Essential Qualifications:

PRE-REQUISITES

Must be Security Cleared. Must take Oath of Confidentiality. Must have Class 5 driver’s license.

Essential Qualifications

Demonstrable ability to support and administer production business applications (triage, troubleshooting, root-cause analysis, and resolution) within an ITSM/ticketing environment, including effective vendor coordination/escalation
Proficient with Windows 11+ and Microsoft productivity tools: Microsoft 365 and Teams
5+ year working knowledge of SaaS application administration concepts (configuration, releases/changes, access management, user support)
Proficient knowledge in identity, access management and modern security concepts (RBAC, SSO/MFA concepts, provisioning/deprovisioning)
5+ year demonstrable experience working with modern ERP environments and related business process domains (e.g. Dynamics 365, Oracle Fusion, Workday, SAP)

5+ year demonstrable experience with data and analytics tools, including:

BI/Reporting platforms: Power BI, Tableau, Looker, SSRS, Cognos, Crystal Reports
Spreadsheet analytics: Advanced Excel (pivot tables, VLOOKUP, Power Query, macros)
Database querying and transformation: dbt, SQL (writing queries, joins, stored procedures)

5+ year demonstrable experience in data concepts such as:

Data warehousing and ETL/ELT processes
Data modeling
Data governance, quality, and integrity principles
Master data management (MDM)

5+ year demonstrable experience in analytics and reporting skills, including:

Building dashboards, KPIs, scorecards
Ad hoc and scheduled report development
Data visualization
Descriptive, diagnostic, and predictive analytics

5+ year demonstrable experience in web services/integrations (e.g., REST, SOAP, JSON) and/or middleware/iPaaS

API data extraction and transformation
Data mapping and field-level transformation between systems
Integration monitoring and log analysis

5+ year demonstrable working knowledge of web application development skills:

HTML5, CSS3, JavaScript
Front-end frameworks: React, Angular
Server-side languages: C#/.NET, Java, Python, PHP
RESTful API design and development
MVC patterns
Relational and NOSQL DBs: SQL Server, PostgreSQL, MySQL, Oracle, MongoDB
Version control and CI/CD frameworks
Demonstrable working knowledge of cybersecurity best practices relevant to applications, integrations, and reporting
Ability to map business processes and document solutions (process mapping and architecture drawing tools such as Visio or ArchiMate)
Proficient working knowledge in software delivery/change practices: requirements clarification, testing/UAT support, release/change coordination, application lifecycle management, development methodologies
Strong problem-solving, analytical, and troubleshooting skills
Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders
Proven ability to collaborate effectively with IT teams, customers, vendors, and outside agencies; build and maintain productive working relationships
Ability to work with a high degree of independence, judgment, and initiative while managing competing priorities and deadlines
Ability to respond effectively in emergency situations; remain calm and coordinate response activities as needed
Demonstrable continuous learning mindset and curiosity regarding current technological trends relevant to the role

Assets

M365 administration and/or Microsoft Purview implementation experience and administration (information governance / document management)
Microsoft identity implementation (e.g., Entra ID, SSO integrations, provisioning patterns)
Experience with document/content repository systems (e.g., Laserfiche, eScribe, or similar)
Mobile application development and support experience (iOS/Android)
Solution monitoring/observability practices (alerts, logs, dashboards) and experience using application/integration monitoring tools (e.g. Splunk, Datadog, Dynatrace or similar)
Experience participating in software/project implementations and familiarity with project management methodologies
Experience in a municipal or broader public sector environment is strongly preferred.

Education, Training & Experience

Degree in Information Technology, Computer Science, Information Systems, or a related field.
Over 5 years of technical and operational acumen gained through progressive training and experience working with IT SaaS, modern ERP platforms and on-premise applications, databases, integrations and reports/dashboards.
Demonstrated experience leading complex data migration and system implementation projects.
Number of years of IT field experience combined with education and certifications will be considered in the hiring process.
A technical assessment will be administered to evaluate proficiency in the required skills.

The successful applicant may be eligible to participate in a Flexible Time Options Program which includes the option of working a 4 or 5-day work week, subject to business requirements.

We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of the communities in which we live and which we serve. We encourage and support applications from Indigenous persons, persons with disabilities, and members of visible minority groups. Candidates who belong to such groups, who are qualified, will be given preference at the time of selection.

Applications will be accepted through our online system only. Qualified applicants should submit their cover letters and resumes to:

City of Saint John

Attn: Hiring Committee

www.saintjohn.ca (careers)

Only those applicants being considered further will be contacted.

About employer

More about this job

Responsibilities

Lead architecture, implementation, administration, and lifecycle management for SaaS and on-premise applications, ERP platforms, integrations, data infrastructure, and business intelligence services. Monitor service health and security, resolve incidents, coordinate vendors, document solutions, support operational readiness, and contribute to technical roadmaps and standards.

Requirements

Requires a degree in Information Technology, Computer Science, Information Systems, or a related field, along with over five years of progressive experience across SaaS, ERP, applications, databases, integrations, and reporting. Candidates should demonstrate strong skills in application support, identity and security, data and analytics, web technologies, software delivery, communication, and complex data migration or system implementation projects; security clearance, an oath of confidentiality, and a Class 5 driver's license are also required.

Skills

SaaS And On-Premise Application Administration
ERP Platforms
REST And SOAP Integrations
API Design And Development
Data Warehousing And ETL/ELT
Data Modeling And Governance
Business Intelligence And Reporting
Power BI
SQL
Advanced Excel
Identity And Access Management
Cybersecurity
Web Application Development
Software Delivery And Change Management
Troubleshooting And Root-Cause Analysis
Vendor Coordination

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Microsoft 365
Microsoft Teams
Windows 11
ERP
Dynamics 365
Oracle Fusion
Workday
SAP
Power BI
Tableau
Looker
SSRS
Cognos
Crystal Reports
Advanced Excel
SQL
dbt
Data Warehousing
ETL/ELT
Data Modeling
Master Data Management
REST
SOAP
JSON
Middleware/iPaaS
API Integration
Entra ID
RBAC
SSO/MFA

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