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Added 12 mins ago
CI
Analyst, Business Systems
Canada Infrastructure Bank/ Banque de l'infrastructure du Canada
Toronto, ON
- Full-time
The Analyst, Business Systems, will be based in Toronto and report to the Manager, Information Technology. The Analyst, Business Systems, is pivotal in documenting business requirements,…
Added 14 mins ago
ED
Customer Data Analyst - EN 055
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $65,172 to $86,898 CAD / year
- Full-time
The Customer Data Analyst will support the continued modernization of Marketing's data ecosystem. A key focus will be migrating and repointing existing data flows and analytical assets from…
Added 31 mins ago
T
Sr. IT Ops Analyst (Azure Public Cloud Operations)
TD
Toronto, ON
- Full-time
Level 2 support of TD business line Cloud infrastructure including PaaS/IaaS/Containers across all production and test environments.
Added 44 mins ago
PS
Automation Specialist - SCADA / MES
Phoenix Search Group Inc.
Toronto, ON · Etobicoke, ON
- $85,000 to $100,000 CAD / year
- Full-time
o Own technical execution of automation projects as scoped by the Production Business Analyst,
Added 1 hour ago
CN
Analyst, Contingent Workers
Canadian Natural
Calgary, AB
- Full-time
As a Contingent Worker Analyst, you will play a key role in managing agreements and processes related to our contingent workforce. This position is ideal for someone who enjoys coordinating…
Added 2 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 3 hours ago
SI
Quality Assurance Analyst
Spait Infotech
Canada
- Full-time
Support release validation and production verification activities.
Added 3 hours ago
CN
Treasury Analyst
Canadian Natural
Calgary, AB
- Full-time
Support the share repurchase (NCIB) program and prepare required reporting
Added 3 hours ago
A
Analyste Réglementaire Assurance Qualité / Regulatory Analyst Quality Assurance
Airbus
Montreal, QC · Mirabel, QC
- Full-time
Analyste Réglementaire en Assurance Qualité / Regulatory Analyst Quality Assurance
Added 4 hours ago
F
QA Analyst – AR & Web Applications (Manual Testing)
FabStation
Remote, Canada
- $70,000 to $80,000 CAD / year
- Full-time
- Remote
We are seeking a detail-oriented QA Analyst – AR & Web Applications (Manual Testing) to help ensure the delivery of high-quality software for an AR Unity project and an Angular-based web…
Added 5 hours ago
A
Senior Analyst – SailPoint / IAM // Toronto ON// FTE
AceStack
Toronto, ON
- Full-time
We are seeking an experienced Senior Analyst – SailPoint / IAM to join our Identity and Access Management team. The successful candidate will have strong hands-on experience with SailPoint…
Added 5 hours ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Calgary, AB
- Full-time
Enquêter, diagnostiquer et résoudre de façon autonome les incidents complexes en production tout en minimisant les interruptions des activités et en maintenant la disponibilité des systèmes.
Added 5 hours ago
UO
Research & Enrolment Analyst (Temporary)
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Assistant Registrar, Enrolment Research, Analytics and Insights, the Research & Enrolment Analyst plays an integral role by providing critical analysis and interpretation…
Added 5 hours ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
Enquêter, diagnostiquer et résoudre de façon autonome les incidents complexes en production tout en minimisant les interruptions des activités et en maintenant la disponibilité des systèmes.
Added 5 hours ago
C
Applications Support Sr Analyst - Asst. Vice President
Citi
Mississauga, ON
- Full-time
The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability,…
Added 6 hours ago
FG
Analyst Tester
FNZ Group
Toronto, ON · CA Toronto Yonge St
- $79,000 to $108,000 CAD / year
- Full-time
There is an expectation that the Analyst Tester will learn about our application, our business and the industry we operate in as well as the range of test tools, methodologies and quality…
Added 6 hours ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
Enquêter, diagnostiquer et résoudre de façon autonome les incidents complexes en production tout en minimisant les interruptions des activités et en maintenant la disponibilité des systèmes.
Added 6 hours ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Calgary, AB
- Full-time
Enquêter, diagnostiquer et résoudre de façon autonome les incidents complexes en production tout en minimisant les interruptions des activités et en maintenant la disponibilité des systèmes.
Added 6 hours ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
We are seeking an experienced Solution Architect to support the Province of New Brunswick, with strong experience in IM/IT, application and solutions architecture, enterprise application…
Added 7 hours ago
LI
API Analyst
LanceSoft, Inc.
Toronto, ON
- Contract
We are seeking a Bilingual (English & French) API Support Analyst with experience in L2/L3 production support and external vendor API integrations. The candidate will be responsible for…
Added 11 hours ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Montreal, QC · Mississauga, ON · Georgetown, ON
- Full-time
Saputo is seeking an IT Senior Analyst, Enterprise Applications – Human Capital Management Process & Solutions for an existing opportunity within our organization. The Senior Analyst…
Added 11 hours ago
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IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Montreal, QC · Mississauga, ON · Georgetown, ON
- Full-time
Saputo is seeking an IT Senior Analyst, Enterprise Applications – Human Capital Management Process & Solutions for an existing opportunity within our organization. The IT Senior Analyst…
Added 11 hours ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Mississauga, ON
- Full-time
Saputo is seeking an IT Senior Analyst, Enterprise Applications – Human Capital Management Process & Solutions for an existing opportunity within our organization. The IT Senior Analyst…
Added 11 hours ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Mississauga, ON
- Full-time
Saputo is seeking an IT Senior Analyst, Enterprise Applications – Human Capital Management Process & Solutions for an existing opportunity within our organization. The Senior Analyst…
Added 11 hours ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Montreal, QC
- Full-time
Saputo is seeking an IT Senior Analyst, Enterprise Applications – Human Capital Management Process & Solutions for an existing opportunity within our organization. The IT Senior Analyst…

City of Saint John

Application & Integration Technical Analyst

Saint John, NB, Canada

$83,074.00 - $91,646.00/Year · Full-time

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Job details

Pay: $83,074.00 - $91,646.00/Year
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

Competition Number:

26-072

Salary:

$83,074.00 - $91,646.00/Year

Job Type:

Permanent Full Time

Closing Date:

November 1, 2026

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Position Overview:

Please note: This posting will remain open until filled.

Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration frameworks, ensuring the reliability, scalability, and security of critical business systems. This role champions a portfolio of SaaS (i.e., cloud-based) and on-premise applications, modern ERP solutions, integrations, data management, and reporting platforms. This role reinforces the organization’s transition to modern platforms by assisting in establishing support processes, knowledge, and controls.

Create solution architecture and designs, technical plans, and execute application and IT service changes and enhancements to address business needs and deliver required capabilities
Architect, build and maintain SaaS and on-premise applications and modern platforms (e.g., ERP), including configuration, troubleshooting, vendor escalation, and application lifecycle activities (e.g., upgrades, releases, deprecations)
Architect, build and maintain a hybrid integration platform, utilizing web services or RESTful-based integrations and APIs
Architect, build, and maintain data infrastructure and data management frameworks, to enable the City’s business intelligence reports and dashboards
Monitor assigned application, integration, data and business intelligence service health and usage; resolve incidents, track service levels, and drive improvements to stability, performance, and user experience
Administer identity, access, and licensing for applications (e.g., roles and permissions, provisioning) in alignment with governance and audit requirements
Administer and monitor security configurations and controls to ensure compliance with applicable policies and standard operating procedures
Produce production-ready solutions with appropriate test planning and coverage; identify and mitigate delivery and operational risks throughout the solution lifecycle
Maintain solution integrity through clear documentation, knowledge sharing, and operational readiness practices
Contribute to the development and implementation of relevant IT policies, standards, and operating procedures within the team’s technical domain
Collaborate effectively with IT team members, customers, vendors, and other stakeholders
Adapt quickly to new platforms and translate vendor/product concepts into internal support practices
Contribute to roadmaps for solutions within this role’s technical domain
Participate in an after-hours support rotation; additional after-hours work may be required for planned maintenance and releases

Essential Qualifications:

PRE-REQUISITES

Must be Security Cleared. Must take Oath of Confidentiality. Must have Class 5 driver’s license.

Essential Qualifications

Demonstrable ability to support and administer production business applications (triage, troubleshooting, root-cause analysis, and resolution) within an ITSM/ticketing environment, including effective vendor coordination/escalation
Proficient with Windows 11+ and Microsoft productivity tools: Microsoft 365 and Teams
5+ year working knowledge of SaaS application administration concepts (configuration, releases/changes, access management, user support)
Proficient knowledge in identity, access management and modern security concepts (RBAC, SSO/MFA concepts, provisioning/deprovisioning)
5+ year demonstrable experience working with modern ERP environments and related business process domains (e.g. Dynamics 365, Oracle Fusion, Workday, SAP)

5+ year demonstrable experience with data and analytics tools, including:

BI/Reporting platforms: Power BI, Tableau, Looker, SSRS, Cognos, Crystal Reports
Spreadsheet analytics: Advanced Excel (pivot tables, VLOOKUP, Power Query, macros)
Database querying and transformation: dbt, SQL (writing queries, joins, stored procedures)

5+ year demonstrable experience in data concepts such as:

Data warehousing and ETL/ELT processes
Data modeling
Data governance, quality, and integrity principles
Master data management (MDM)

5+ year demonstrable experience in analytics and reporting skills, including:

Building dashboards, KPIs, scorecards
Ad hoc and scheduled report development
Data visualization
Descriptive, diagnostic, and predictive analytics

5+ year demonstrable experience in web services/integrations (e.g., REST, SOAP, JSON) and/or middleware/iPaaS

API data extraction and transformation
Data mapping and field-level transformation between systems
Integration monitoring and log analysis

5+ year demonstrable working knowledge of web application development skills:

HTML5, CSS3, JavaScript
Front-end frameworks: React, Angular
Server-side languages: C#/.NET, Java, Python, PHP
RESTful API design and development
MVC patterns
Relational and NOSQL DBs: SQL Server, PostgreSQL, MySQL, Oracle, MongoDB
Version control and CI/CD frameworks
Demonstrable working knowledge of cybersecurity best practices relevant to applications, integrations, and reporting
Ability to map business processes and document solutions (process mapping and architecture drawing tools such as Visio or ArchiMate)
Proficient working knowledge in software delivery/change practices: requirements clarification, testing/UAT support, release/change coordination, application lifecycle management, development methodologies
Strong problem-solving, analytical, and troubleshooting skills
Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders
Proven ability to collaborate effectively with IT teams, customers, vendors, and outside agencies; build and maintain productive working relationships
Ability to work with a high degree of independence, judgment, and initiative while managing competing priorities and deadlines
Ability to respond effectively in emergency situations; remain calm and coordinate response activities as needed
Demonstrable continuous learning mindset and curiosity regarding current technological trends relevant to the role

Assets

M365 administration and/or Microsoft Purview implementation experience and administration (information governance / document management)
Microsoft identity implementation (e.g., Entra ID, SSO integrations, provisioning patterns)
Experience with document/content repository systems (e.g., Laserfiche, eScribe, or similar)
Mobile application development and support experience (iOS/Android)
Solution monitoring/observability practices (alerts, logs, dashboards) and experience using application/integration monitoring tools (e.g. Splunk, Datadog, Dynatrace or similar)
Experience participating in software/project implementations and familiarity with project management methodologies
Experience in a municipal or broader public sector environment is strongly preferred.

Education, Training & Experience

Degree in Information Technology, Computer Science, Information Systems, or a related field.
Over 5 years of technical and operational acumen gained through progressive training and experience working with IT SaaS, modern ERP platforms and on-premise applications, databases, integrations and reports/dashboards.
Demonstrated experience leading complex data migration and system implementation projects.
Number of years of IT field experience combined with education and certifications will be considered in the hiring process.
A technical assessment will be administered to evaluate proficiency in the required skills.

The successful applicant may be eligible to participate in a Flexible Time Options Program which includes the option of working a 4 or 5-day work week, subject to business requirements.

We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of the communities in which we live and which we serve. We encourage and support applications from Indigenous persons, persons with disabilities, and members of visible minority groups. Candidates who belong to such groups, who are qualified, will be given preference at the time of selection.

Applications will be accepted through our online system only. Qualified applicants should submit their cover letters and resumes to:

City of Saint John

Attn: Hiring Committee

www.saintjohn.ca (careers)

Only those applicants being considered further will be contacted.

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More about this job

Responsibilities

Lead architecture, administration, and operational support for SaaS and on-premise applications, ERP platforms, integrations, data infrastructure, and business intelligence services. Maintain service reliability, security, documentation, and governance while delivering enhancements, coordinating vendors, and contributing to technical roadmaps and support practices.

Requirements

Requires a degree in information technology, computer science, information systems, or a related field, along with more than five years of progressive experience across SaaS, ERP, applications, databases, integrations, and reporting. Candidates should demonstrate strong application support, data and analytics, integration, security, software delivery, communication, and problem-solving capabilities; security clearance, an oath of confidentiality, and a Class 5 driver's license are prerequisites.

Skills

SaaS Application Administration
ERP Platforms
Data Management
Business Intelligence
SQL
Data Warehousing And ETL/ELT
REST APIs And Web Services
Integration Platforms
Identity And Access Management
Application Security
Application Support And Troubleshooting
Software Delivery And Change Management
Data Migration
Dashboard And Report Development
Vendor Coordination
Solution Architecture

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Microsoft 365
Microsoft Teams
Windows 11
ERP
Dynamics 365
Oracle Fusion
Workday
SAP
Power BI
Tableau
SQL
dbt
ETL/ELT
Data Warehousing
Data Modeling
Master Data Management
REST
SOAP
JSON
iPaaS
API Integration
HTML5
CSS3
JavaScript
React
Angular
C#/.NET
Python
SQL Server

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