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Added 3 mins ago
S
SDET Lead
SIMPRO
Montreal, QC
- Full-time
Serve as the primary escalation point for quality-related issues across all release streams.
Added 13 mins ago
SP
Customer Success Manager - Global Public Sector
Salesforce Partner Canada
Toronto, ON
- Full-time
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their…
Added 13 mins ago
NS
Senior Site Reliability Engineer (SRE) – CDN & Web Performance
N2P Systems
Toronto, ON
- Full-time
…enterprise web platform delivered through Adobe Experience Manager (AEM) Edge Delivery Services…
Added 18 mins ago
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Customer Success Manager - Global Public Sector
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their…
Added 18 mins ago
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Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON · Toronto, ON
- Full-time
Plan and execute Oracle and PostgreSQL database patching activities, including Release Updates (RU), Release Update Revisions (RUR), Critical Patch Updates (CPU), security patches, and…
Added 1 hour ago
T
Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON
- Full-time
Plan and execute Oracle and PostgreSQL database patching activities, including Release Updates (RU), Release Update Revisions (RUR), Critical Patch Updates (CPU), security patches, and…
Added 1 hour ago
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Senior Patent & IP Counsel
Lyten
Burlington, ON
- Full-time
…battery, concrete, composites, and sensors. This is both a manager and a practitioner role: Lyten is looking for someone who will personally do some of the work of protecting its IP, not…
Added 1 hour ago
UO
ERP System Administrator - Information Technologies
University of Calgary
Calgary, AB
- Full-time
…increased activity during project milestones, planned maintenance, release windows, or system…
Added 1 hour ago
ASIC Digital Verification, Sr. Manager
Synopsys
Mississauga, ON
Ensure product release milestones are met through effective regression debug triaging and verification activities.
Added 1 hour ago
MA
Office Manager
Montcrest Asset Management
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Office Manager is responsible for overseeing office operations, administrative functions, property coordination, IT liaison activities, and executive support. This role ensures the…
Added 1 hour ago
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Accounts Receivable Specialist
Sinclair Technologies
Aurora, ON
- $55,000 to $60,000 CAD / year
- Full-time
Support credit release decisions and order hold resolution in collaboration with Sales and Customer Service
Added 1 hour ago
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Product Marketing Manager
ShipSavvy
Mississauga, ON
- Full-time
The Product Marketing Manager is a full-time, hybrid (or remote for the right candidate) role based in Mississauga, ON, and reports to the Chief Revenue Officer. Salary range is $90,000 -…
Added 1 hour ago
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Administrative Secretary
Sanya’k̓ula
Vancouver, BC
- Full-time
Obtains written, signed consents from parent(s) or guardian(s), authorizing release of information. Obtains other essential information in accordance with established policies and…
Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 hour ago
Manager, Software Development (Vehicle Services)
PayByPhone
Vancouver, BC
As a Manager, Software Development at PayByPhone, your primary focus is leading and supporting your team of creators to deliver a world-class experience based on our PayByPhone platform.…
Added 1 hour ago
NI
Accounts Receivable Specialist
NORSAT INTERNATIONAL INC
Aurora, ON
- $55,000 to $60,000 CAD / year
- Full-time
Support credit release decisions and order hold resolution in collaboration with Sales and Customer Service
Added 1 hour ago
7
Fresh Food QA Technician
7-Eleven
Richmond, BC
- Full-time
…verification, environmental monitoring, documentation review, and release…
Added 1 hour ago
NC
Property Services Administrator
Neighbours Community Homes
Toronto, ON
- Full-time
Receive all incoming invoices, print, date stamp and distribute to the appropriate Coordinator / Manager.
Added 2 hours ago
ZT
Senior Manager, Technical Software Program Manager
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
The Senior Manager, Technical Software Program Management (TPM) for EMC SW Solutions is a leadership role responsible for steering large-scale, complex software programs from initial…
Added 2 hours ago
TC
VP, Engineering
Thrive Career Wellness Platform
Toronto, ON
- Full-time
And the work matters. Every release goes to someone in the middle of a job loss, which is one of the harder things that happens to anyone. We think that is worth building well.
Added 2 hours ago
IR
Metallurgical Tech. 185331UO
Ivaco Rolling Mills
L'Orignal, ON
- Full-time
Reporting to the Quality Manager, as a Metallurgical Technologist, you review and approve wire rod for releases to customers based on evaluation of own test results, tests from other QA…
Added 2 hours ago
A
Embedded Software Manager
Actalent
Burnaby, BC
- $131,115 to $187,310 CAD / year
- Full-time
We're looking for an experienced Embedded Software Engineering Manager to lead a team developing software for advanced medical devices. This is primarily a people leadership role with…
Added 2 hours ago
P
Product Manager
ProxyLink
Toronto, ON
- $100 to $105 CAD / hour
- Contract
ProxyLink is hiring an experienced Product Manager to lead the strategy, development, delivery, and continuous improvement of enterprise-scale digital products. The successful candidate…
Added 2 hours ago
NV
Project Manager (ID#5557)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
- Contract
New Value Solutions, a national IT consulting company, is seeking an experienced Project Manager to lead the design and implementation of complex, cross-functional business transformation…
Added 2 hours ago
Project Manager
Odlum Brown
Vancouver, BC
We have an opportunity for a Project Manager to join our award-winning firm in the Vancouver office.

City of Saint John

Application & Integration Technical Analyst

Saint John, NB, Canada

$83,074.00 - $91,646.00/Year · Full-time

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Job details

Pay: $83,074.00 - $91,646.00/Year
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

Competition Number:

26-072

Salary:

$83,074.00 - $91,646.00/Year

Job Type:

Permanent Full Time

Closing Date:

November 1, 2026

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Position Overview:

Please note: This posting will remain open until filled.

Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration frameworks, ensuring the reliability, scalability, and security of critical business systems. This role champions a portfolio of SaaS (i.e., cloud-based) and on-premise applications, modern ERP solutions, integrations, data management, and reporting platforms. This role reinforces the organization’s transition to modern platforms by assisting in establishing support processes, knowledge, and controls.

Create solution architecture and designs, technical plans, and execute application and IT service changes and enhancements to address business needs and deliver required capabilities
Architect, build and maintain SaaS and on-premise applications and modern platforms (e.g., ERP), including configuration, troubleshooting, vendor escalation, and application lifecycle activities (e.g., upgrades, releases, deprecations)
Architect, build and maintain a hybrid integration platform, utilizing web services or RESTful-based integrations and APIs
Architect, build, and maintain data infrastructure and data management frameworks, to enable the City’s business intelligence reports and dashboards
Monitor assigned application, integration, data and business intelligence service health and usage; resolve incidents, track service levels, and drive improvements to stability, performance, and user experience
Administer identity, access, and licensing for applications (e.g., roles and permissions, provisioning) in alignment with governance and audit requirements
Administer and monitor security configurations and controls to ensure compliance with applicable policies and standard operating procedures
Produce production-ready solutions with appropriate test planning and coverage; identify and mitigate delivery and operational risks throughout the solution lifecycle
Maintain solution integrity through clear documentation, knowledge sharing, and operational readiness practices
Contribute to the development and implementation of relevant IT policies, standards, and operating procedures within the team’s technical domain
Collaborate effectively with IT team members, customers, vendors, and other stakeholders
Adapt quickly to new platforms and translate vendor/product concepts into internal support practices
Contribute to roadmaps for solutions within this role’s technical domain
Participate in an after-hours support rotation; additional after-hours work may be required for planned maintenance and releases

Essential Qualifications:

PRE-REQUISITES

Must be Security Cleared. Must take Oath of Confidentiality. Must have Class 5 driver’s license.

Essential Qualifications

Demonstrable ability to support and administer production business applications (triage, troubleshooting, root-cause analysis, and resolution) within an ITSM/ticketing environment, including effective vendor coordination/escalation
Proficient with Windows 11+ and Microsoft productivity tools: Microsoft 365 and Teams
5+ year working knowledge of SaaS application administration concepts (configuration, releases/changes, access management, user support)
Proficient knowledge in identity, access management and modern security concepts (RBAC, SSO/MFA concepts, provisioning/deprovisioning)
5+ year demonstrable experience working with modern ERP environments and related business process domains (e.g. Dynamics 365, Oracle Fusion, Workday, SAP)

5+ year demonstrable experience with data and analytics tools, including:

BI/Reporting platforms: Power BI, Tableau, Looker, SSRS, Cognos, Crystal Reports
Spreadsheet analytics: Advanced Excel (pivot tables, VLOOKUP, Power Query, macros)
Database querying and transformation: dbt, SQL (writing queries, joins, stored procedures)

5+ year demonstrable experience in data concepts such as:

Data warehousing and ETL/ELT processes
Data modeling
Data governance, quality, and integrity principles
Master data management (MDM)

5+ year demonstrable experience in analytics and reporting skills, including:

Building dashboards, KPIs, scorecards
Ad hoc and scheduled report development
Data visualization
Descriptive, diagnostic, and predictive analytics

5+ year demonstrable experience in web services/integrations (e.g., REST, SOAP, JSON) and/or middleware/iPaaS

API data extraction and transformation
Data mapping and field-level transformation between systems
Integration monitoring and log analysis

5+ year demonstrable working knowledge of web application development skills:

HTML5, CSS3, JavaScript
Front-end frameworks: React, Angular
Server-side languages: C#/.NET, Java, Python, PHP
RESTful API design and development
MVC patterns
Relational and NOSQL DBs: SQL Server, PostgreSQL, MySQL, Oracle, MongoDB
Version control and CI/CD frameworks
Demonstrable working knowledge of cybersecurity best practices relevant to applications, integrations, and reporting
Ability to map business processes and document solutions (process mapping and architecture drawing tools such as Visio or ArchiMate)
Proficient working knowledge in software delivery/change practices: requirements clarification, testing/UAT support, release/change coordination, application lifecycle management, development methodologies
Strong problem-solving, analytical, and troubleshooting skills
Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders
Proven ability to collaborate effectively with IT teams, customers, vendors, and outside agencies; build and maintain productive working relationships
Ability to work with a high degree of independence, judgment, and initiative while managing competing priorities and deadlines
Ability to respond effectively in emergency situations; remain calm and coordinate response activities as needed
Demonstrable continuous learning mindset and curiosity regarding current technological trends relevant to the role

Assets

M365 administration and/or Microsoft Purview implementation experience and administration (information governance / document management)
Microsoft identity implementation (e.g., Entra ID, SSO integrations, provisioning patterns)
Experience with document/content repository systems (e.g., Laserfiche, eScribe, or similar)
Mobile application development and support experience (iOS/Android)
Solution monitoring/observability practices (alerts, logs, dashboards) and experience using application/integration monitoring tools (e.g. Splunk, Datadog, Dynatrace or similar)
Experience participating in software/project implementations and familiarity with project management methodologies
Experience in a municipal or broader public sector environment is strongly preferred.

Education, Training & Experience

Degree in Information Technology, Computer Science, Information Systems, or a related field.
Over 5 years of technical and operational acumen gained through progressive training and experience working with IT SaaS, modern ERP platforms and on-premise applications, databases, integrations and reports/dashboards.
Demonstrated experience leading complex data migration and system implementation projects.
Number of years of IT field experience combined with education and certifications will be considered in the hiring process.
A technical assessment will be administered to evaluate proficiency in the required skills.

The successful applicant may be eligible to participate in a Flexible Time Options Program which includes the option of working a 4 or 5-day work week, subject to business requirements.

We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of the communities in which we live and which we serve. We encourage and support applications from Indigenous persons, persons with disabilities, and members of visible minority groups. Candidates who belong to such groups, who are qualified, will be given preference at the time of selection.

Applications will be accepted through our online system only. Qualified applicants should submit their cover letters and resumes to:

City of Saint John

Attn: Hiring Committee

www.saintjohn.ca (careers)

Only those applicants being considered further will be contacted.

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More about this job

Responsibilities

Lead architecture, administration, and lifecycle support for SaaS and on-premise applications, ERP platforms, integrations, data infrastructure, and reporting solutions. Monitor service health, resolve incidents, manage access and security controls, deliver tested changes, maintain documentation, and contribute to technical roadmaps and operational practices.

Requirements

Requires a degree in IT, computer science, information systems, or a related field, along with more than five years of progressive experience across SaaS, ERP, applications, databases, integrations, and reporting. Candidates should demonstrate strong application support, data and analytics, integration, security, software delivery, communication, and troubleshooting capabilities; a technical assessment will be administered.

Skills

SaaS Application Administration
ERP Platforms
System Architecture
Systems Integration
REST APIs
Data Management
Data Warehousing
ETL/ELT
Business Intelligence
Power BI
SQL
Identity and Access Management
Cybersecurity
Application Support
Software Delivery and Change Management
Data Migration

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Microsoft 365
Microsoft Teams
Dynamics 365
Oracle Fusion
Workday
SAP
Power BI
Tableau
Looker
SSRS
Cognos
Crystal Reports
Advanced Excel
Power Query
SQL
Dbt
Data Warehousing
ETL/ELT
Data Modeling
Data Governance
Master Data Management
REST
SOAP
JSON
Middleware
iPaaS
API Integration
Entra ID
Microsoft Purview

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