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Added 11 mins ago
CF
Personal Trainer
Crunch Fitness Canada
Lasalle, ON
- $25 to $40 CAD / hour
- Full-time
Support member service activities, including fitness seminars, boot camps, and body fat assessments.
Added 11 mins ago
SA
Manager, Diagnostic Imaging
Schroeder Ambulatory Centre
Richmond Hill, ON
- Full-time
Implement tools to collect and analyze customer service feedback, using insights to support staff development and service improvements
Added 11 mins ago
ML
Hospitality Manager
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
The Hospitality Manager is responsible for all aspects of the operation including: budgeting, financial management and weekly analysis, implementation and ongoing success of the retail…
Added 11 mins ago
C
Delivery Driver, Full-Time
canteen
Montreal, QC · SAINT-LAURENT, QC
- Full-time
Reporting to the on-site cafeteria manager, you will be responsible for ensuring that the facilities are properly maintained, that workspaces and meeting rooms are well-organized, and that…
Added 11 mins ago
CC
Assistant Store Manager
Canna Cabana
Innisfil, ON
- $21 to $23 CAD / hour
- Full-time
Our retail Assistant Store Manager (ASM) at our Innisfil, ON store is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively…
Added 11 mins ago
CC
Retail Shift Leader
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- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 27 mins ago
Corporate - Commercial Lines - Commercial Account Manager
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Waterloo, ON
…that reimagines what it means to deliver meaningful benefits support and…
Added 27 mins ago
Produce - Clerk Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Winnipeg, MB
Demonstrates superior customer service in accordance with Sobeys programs
Added 27 mins ago
Department Sales Manager, Footwear
Sporting Life Group
Burlington, ON
…experience. You’ll set the tone as a role model for outstanding customer service, fostering a fun, inclusive, and high-performing team…
Added 27 mins ago
Operations Supervisor and Driver - Durham
Diabetes Canada / National Diabetes Trust
Clarington, ON · Oshawa, ON
Support the Operations Manager to ensure the promotion of the Business Operations through the placement of drop boxes, attended stations, donation depots, media, targeted marketing…
Added 27 mins ago
G Licence Donation Pick Up Truck Driver
Diabetes Canada / National Diabetes Trust
Kingston, ON
The National Diabetes Trust is Canada’s largest charitable clothing and small household good collection service. With more than 5,000 donations bins and an active home pick-up service in…
Added 27 mins ago
Class 5 Donation Pick Up Truck Driver
Diabetes Canada / National Diabetes Trust
Winnipeg, MB
The National Diabetes Trust is Canada’s largest charitable clothing and small household good collection service. With more than 5,000 donations bins and an active home pick-up service in…
Added 27 mins ago
Corporate Store Key Holder - Temporary
Bulk Barn
Toronto, ON
A Store Key Holder assists the Store Manager and Supervisor in all aspects of the day-to-day running of the business.
Added 27 mins ago
Guest Service Agent
Northland Properties
Langley (District), BC · Langley, BC
Experience in all aspects of customer service and people management
Added 27 mins ago
Banquet Server
Coast Hotels
Calgary, AB
…the Banquet Team while maintaining high internal & external customer service…
Added 27 mins ago
MANAGER
Boutique La Vie En Rose
Laval, QC
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 27 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Vaudreuil-Dorion, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 27 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Drummondville, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 27 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Val-d'Or, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 27 mins ago
MANAGER
Boutique La Vie En Rose
Val-d'Or, QC
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 27 mins ago
Bartender - Gallery Lounge & Patio
AMS of UBC
Vancouver, BC
The Bartender is responsible for the superior and timely guest service and beverage quality at the Gallery Patio & Lounge. The ideal candidate has an outgoing, friendly personality and…
Added 27 mins ago
PD
New Home Sales Associate
Partners Development Group
AB · Calgary, Alberta
- Full-time
…Associate works closely with and reports to the Area Sales Manager to provide excellent customer service while meeting community sales targets. This position will have a thorough knowledge…
Added 27 mins ago
SB
Retail General Manager
Staples Business
North Vancouver, BC
- Full-time
We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model,…
Added 27 mins ago
FK
FOH Team Lead at Fresh on Danforth- Supervisor Experience Required
Fresh Kitchen + Juice Bar
Toronto, ON
- Full-time
…of house to ensure guest satisfaction by providing excellent customer service. The FOH Team Lead is vital in securing processes and procedures to instill efficiency in the front of house…
Added 27 mins ago
NF
Recovery Administrator
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Barrie, ON
- Full-time
Provide operational support to the Manager of Recovery and Remarketing and perform other duties as required to support the team’s objectives.

City of Saint John

Application & Integration Technical Analyst

Saint John, NB, Canada

$83,074.00 - $91,646.00/Year · Full-time

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Job details

Pay: $83,074.00 - $91,646.00/Year
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

Competition Number:

26-072

Salary:

$83,074.00 - $91,646.00/Year

Job Type:

Permanent Full Time

Closing Date:

November 1, 2026

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Position Overview:

Please note: This posting will remain open until filled.

Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration frameworks, ensuring the reliability, scalability, and security of critical business systems. This role champions a portfolio of SaaS (i.e., cloud-based) and on-premise applications, modern ERP solutions, integrations, data management, and reporting platforms. This role reinforces the organization’s transition to modern platforms by assisting in establishing support processes, knowledge, and controls.

Create solution architecture and designs, technical plans, and execute application and IT service changes and enhancements to address business needs and deliver required capabilities
Architect, build and maintain SaaS and on-premise applications and modern platforms (e.g., ERP), including configuration, troubleshooting, vendor escalation, and application lifecycle activities (e.g., upgrades, releases, deprecations)
Architect, build and maintain a hybrid integration platform, utilizing web services or RESTful-based integrations and APIs
Architect, build, and maintain data infrastructure and data management frameworks, to enable the City’s business intelligence reports and dashboards
Monitor assigned application, integration, data and business intelligence service health and usage; resolve incidents, track service levels, and drive improvements to stability, performance, and user experience
Administer identity, access, and licensing for applications (e.g., roles and permissions, provisioning) in alignment with governance and audit requirements
Administer and monitor security configurations and controls to ensure compliance with applicable policies and standard operating procedures
Produce production-ready solutions with appropriate test planning and coverage; identify and mitigate delivery and operational risks throughout the solution lifecycle
Maintain solution integrity through clear documentation, knowledge sharing, and operational readiness practices
Contribute to the development and implementation of relevant IT policies, standards, and operating procedures within the team’s technical domain
Collaborate effectively with IT team members, customers, vendors, and other stakeholders
Adapt quickly to new platforms and translate vendor/product concepts into internal support practices
Contribute to roadmaps for solutions within this role’s technical domain
Participate in an after-hours support rotation; additional after-hours work may be required for planned maintenance and releases

Essential Qualifications:

PRE-REQUISITES

Must be Security Cleared. Must take Oath of Confidentiality. Must have Class 5 driver’s license.

Essential Qualifications

Demonstrable ability to support and administer production business applications (triage, troubleshooting, root-cause analysis, and resolution) within an ITSM/ticketing environment, including effective vendor coordination/escalation
Proficient with Windows 11+ and Microsoft productivity tools: Microsoft 365 and Teams
5+ year working knowledge of SaaS application administration concepts (configuration, releases/changes, access management, user support)
Proficient knowledge in identity, access management and modern security concepts (RBAC, SSO/MFA concepts, provisioning/deprovisioning)
5+ year demonstrable experience working with modern ERP environments and related business process domains (e.g. Dynamics 365, Oracle Fusion, Workday, SAP)

5+ year demonstrable experience with data and analytics tools, including:

BI/Reporting platforms: Power BI, Tableau, Looker, SSRS, Cognos, Crystal Reports
Spreadsheet analytics: Advanced Excel (pivot tables, VLOOKUP, Power Query, macros)
Database querying and transformation: dbt, SQL (writing queries, joins, stored procedures)

5+ year demonstrable experience in data concepts such as:

Data warehousing and ETL/ELT processes
Data modeling
Data governance, quality, and integrity principles
Master data management (MDM)

5+ year demonstrable experience in analytics and reporting skills, including:

Building dashboards, KPIs, scorecards
Ad hoc and scheduled report development
Data visualization
Descriptive, diagnostic, and predictive analytics

5+ year demonstrable experience in web services/integrations (e.g., REST, SOAP, JSON) and/or middleware/iPaaS

API data extraction and transformation
Data mapping and field-level transformation between systems
Integration monitoring and log analysis

5+ year demonstrable working knowledge of web application development skills:

HTML5, CSS3, JavaScript
Front-end frameworks: React, Angular
Server-side languages: C#/.NET, Java, Python, PHP
RESTful API design and development
MVC patterns
Relational and NOSQL DBs: SQL Server, PostgreSQL, MySQL, Oracle, MongoDB
Version control and CI/CD frameworks
Demonstrable working knowledge of cybersecurity best practices relevant to applications, integrations, and reporting
Ability to map business processes and document solutions (process mapping and architecture drawing tools such as Visio or ArchiMate)
Proficient working knowledge in software delivery/change practices: requirements clarification, testing/UAT support, release/change coordination, application lifecycle management, development methodologies
Strong problem-solving, analytical, and troubleshooting skills
Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders
Proven ability to collaborate effectively with IT teams, customers, vendors, and outside agencies; build and maintain productive working relationships
Ability to work with a high degree of independence, judgment, and initiative while managing competing priorities and deadlines
Ability to respond effectively in emergency situations; remain calm and coordinate response activities as needed
Demonstrable continuous learning mindset and curiosity regarding current technological trends relevant to the role

Assets

M365 administration and/or Microsoft Purview implementation experience and administration (information governance / document management)
Microsoft identity implementation (e.g., Entra ID, SSO integrations, provisioning patterns)
Experience with document/content repository systems (e.g., Laserfiche, eScribe, or similar)
Mobile application development and support experience (iOS/Android)
Solution monitoring/observability practices (alerts, logs, dashboards) and experience using application/integration monitoring tools (e.g. Splunk, Datadog, Dynatrace or similar)
Experience participating in software/project implementations and familiarity with project management methodologies
Experience in a municipal or broader public sector environment is strongly preferred.

Education, Training & Experience

Degree in Information Technology, Computer Science, Information Systems, or a related field.
Over 5 years of technical and operational acumen gained through progressive training and experience working with IT SaaS, modern ERP platforms and on-premise applications, databases, integrations and reports/dashboards.
Demonstrated experience leading complex data migration and system implementation projects.
Number of years of IT field experience combined with education and certifications will be considered in the hiring process.
A technical assessment will be administered to evaluate proficiency in the required skills.

The successful applicant may be eligible to participate in a Flexible Time Options Program which includes the option of working a 4 or 5-day work week, subject to business requirements.

We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of the communities in which we live and which we serve. We encourage and support applications from Indigenous persons, persons with disabilities, and members of visible minority groups. Candidates who belong to such groups, who are qualified, will be given preference at the time of selection.

Applications will be accepted through our online system only. Qualified applicants should submit their cover letters and resumes to:

City of Saint John

Attn: Hiring Committee

www.saintjohn.ca (careers)

Only those applicants being considered further will be contacted.

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More about this job

Responsibilities

Lead architecture, implementation, administration, and ongoing support for SaaS and on-premise applications, ERP platforms, integrations, data infrastructure, and business intelligence solutions. Monitor service health and security, resolve incidents, coordinate releases and vendors, and maintain documentation, operational readiness, and technical roadmaps.

Requirements

Requires a degree in IT, computer science, information systems, or a related field, along with more than five years of progressive experience supporting SaaS, ERP, on-premise applications, databases, integrations, and reporting solutions. Candidates should demonstrate strong skills in data and analytics, web services and development, identity and security, software delivery, troubleshooting, communication, and stakeholder collaboration; security clearance, an oath of confidentiality, and a Class 5 driver's license are prerequisites.

Skills

SaaS Application Administration
ERP Platforms
System Architecture
Systems Integration
REST APIs
Data Warehousing
ETL/ELT
Data Modeling
Business Intelligence
Power BI
SQL
Identity and Access Management
Cybersecurity
Troubleshooting
Vendor Coordination

Visa sponsorship

Not detected in the job text

Keywords

SaaS
On-Premise Applications
ERP
Dynamics 365
Oracle Fusion
Workday
SAP
REST
SOAP
JSON
APIs
Middleware
iPaaS
Power BI
Tableau
SQL
dbt
Data Warehousing
ETL/ELT
Data Modeling
Master Data Management
Microsoft 365
Teams
Entra ID
RBAC
SSO
MFA
HTML5
JavaScript
C#/.NET

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