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Added 10 mins ago
T
Senior Analyst, Reporting - Model Management and Analytics (5600)
TD
Toronto, ON
- Full-time
Reporting to the Sr. Manager, Capital Reporting and ECL staging of MMA, this role will work closely with the Model Development team, Chief Accountant's team, Enterprise Risk Management and…
Added 10 mins ago
SL
Senior Associate, Financial Controls - SLC Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
This position will be reporting to the Senior Director of SLC Management Financial Controls. The successful candidate will have the opportunity to provide expert advice to the SLC…
Added 10 mins ago
SM
Senior Associate, Financial Controls - SLC Management
SLC Management
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
This position will be reporting to the Senior Director of SLC Management Financial Controls. The successful candidate will have the opportunity to provide expert advice to the SLC…
Added 10 mins ago
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Aexeo Onboarding - Vice President
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- Full-time
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Senior Manager and Team Lead, Credit Risk, Retail
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Support and ensure resources are available and scheduled for Deal Support (Contact Centre Internal to ACE) in partnership with Sr Manager Deal Operations Support and Delivery.
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Manager, Workplace Operations & Executive Support - Canada
Liberty Mutual Canada
Remote, Canada
- Full-time
- Remote
The Manager, Workplace Operations & Executive Support, Canada leads the safe, effective and consistent operation of Liberty Mutual Canada workplaces and the Canadian Centralized Executive…
Added 24 mins ago
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Director, Construction
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- Full-time
Establish program controls and KPIs, and intervene proactively when schedule, budget, quality, or operational risk drifts off track
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Neelands HR
Burlington, ON · Collingwood, ON
…Service HVAC Department. This role will report to the Service Manager, HVAC and will be responsible for preparing accurate estimates for HVAC repairs, replacements, retrofits, and small…
Added 55 mins ago
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Manager, Project Delivery
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Toronto, ON
- Full-time
The Union+, East Harbour Transit Hub, Owner Participant (OP) team is looking for a Manager, Project Delivery to support the delivery of one of Metrolinx’s most complex transit…
Added 1 hour ago
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(CAN) Gérant du service à la clientèle
Walmart
Alma, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
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(CAN) Customer Service Manager
Walmart
Fredericton, NB
- Part-time
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Added 1 hour ago
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Laval, QC
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Added 1 hour ago
Assistant Manager, Security Operations Centre
Scotiabank
Toronto, ON
…activities conducted are in compliance with governing regulations, internal policies and…
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Product Manager
Scotiabank
Toronto, ON
…activities conducted are in compliance with governing regulations, internal policies and…
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RCMP - Court Liaison & Exhibit Custodian (Relief)
City of Vernon
Detachment Building
- Part-time
Reporting to the General Manager, Municipal Support Services - RCMP, this position processes and controls all Detachment exhibits and performs a variety of other related functions as…
Added 1 hour ago
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Exhibit Custodian (Regular)
City of Vernon
Detachment Building
- Full-time
Reporting to the Senior Manager, Municipal Support Services - RCMP , this position processes and controls all Detachment exhibits and performs a variety of other related functions as…
Added 1 hour ago
C
Senior Audit Manager, Wealth Management
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Toronto, ON
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Audit Assurance, Audit Methodology, Audit Planning, Audit Reporting, Communication, Internal Controls, Regulatory Compliance, Wealth Management
Added 1 hour ago
Design Manager – Water/Wastewater
GHD Group Pty Ltd
Waterloo, ON
…dynamic and motivated individual to take on the role of Design Manager – Water/Wastewater based out of any of our GTA offices - Waterloo, Toronto, Mississauga, Markham,…
Added 1 hour ago
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Manager, Customer Care Team - EN 936
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Remote, Canada
- $112,006 to $149,341 CAD / year
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Internal Employees, please consult the ServiceNow article entitled Internal movements – what you need to know.
Added 1 hour ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
Internal Employees, please consult the ServiceNow article entitled Internal movements – what you need to know.
Added 1 hour ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
Internal Employees, please consult the ServiceNow article entitled Internal movements – what you need to know.
Added 1 hour ago
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Financial Controller
DuroByte Inc.
Windsor, ON
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- Full-time
Accounting Process Improvement & Internal Controls
Added 1 hour ago
AA
Backend Software Developer
ATS Automation
Cambridge, ON
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…release. These can be mechatronics products requiring real-time controls, configuration and diagnostic tools, simulation software and tight integration with robotic assembly…

City of Saint John

Application & Integration Technical Analyst

Saint John, NB, Canada

$83,074.00 - $91,646.00/Year · Full-time

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Job details

Pay: $83,074.00 - $91,646.00/Year
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 3, 2026

Original job description

Competition Number:

26-072

Salary:

$83,074.00 - $91,646.00/Year

Job Type:

Permanent Full Time

Closing Date:

November 1, 2026

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Position Overview:

Please note: This posting will remain open until filled.

Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration frameworks, ensuring the reliability, scalability, and security of critical business systems. This role champions a portfolio of SaaS (i.e., cloud-based) and on-premise applications, modern ERP solutions, integrations, data management, and reporting platforms. This role reinforces the organization’s transition to modern platforms by assisting in establishing support processes, knowledge, and controls.

Create solution architecture and designs, technical plans, and execute application and IT service changes and enhancements to address business needs and deliver required capabilities
Architect, build and maintain SaaS and on-premise applications and modern platforms (e.g., ERP), including configuration, troubleshooting, vendor escalation, and application lifecycle activities (e.g., upgrades, releases, deprecations)
Architect, build and maintain a hybrid integration platform, utilizing web services or RESTful-based integrations and APIs
Architect, build, and maintain data infrastructure and data management frameworks, to enable the City’s business intelligence reports and dashboards
Monitor assigned application, integration, data and business intelligence service health and usage; resolve incidents, track service levels, and drive improvements to stability, performance, and user experience
Administer identity, access, and licensing for applications (e.g., roles and permissions, provisioning) in alignment with governance and audit requirements
Administer and monitor security configurations and controls to ensure compliance with applicable policies and standard operating procedures
Produce production-ready solutions with appropriate test planning and coverage; identify and mitigate delivery and operational risks throughout the solution lifecycle
Maintain solution integrity through clear documentation, knowledge sharing, and operational readiness practices
Contribute to the development and implementation of relevant IT policies, standards, and operating procedures within the team’s technical domain
Collaborate effectively with IT team members, customers, vendors, and other stakeholders
Adapt quickly to new platforms and translate vendor/product concepts into internal support practices
Contribute to roadmaps for solutions within this role’s technical domain
Participate in an after-hours support rotation; additional after-hours work may be required for planned maintenance and releases

Essential Qualifications:

PRE-REQUISITES

Must be Security Cleared. Must take Oath of Confidentiality. Must have Class 5 driver’s license.

Essential Qualifications

Demonstrable ability to support and administer production business applications (triage, troubleshooting, root-cause analysis, and resolution) within an ITSM/ticketing environment, including effective vendor coordination/escalation
Proficient with Windows 11+ and Microsoft productivity tools: Microsoft 365 and Teams
5+ year working knowledge of SaaS application administration concepts (configuration, releases/changes, access management, user support)
Proficient knowledge in identity, access management and modern security concepts (RBAC, SSO/MFA concepts, provisioning/deprovisioning)
5+ year demonstrable experience working with modern ERP environments and related business process domains (e.g. Dynamics 365, Oracle Fusion, Workday, SAP)

5+ year demonstrable experience with data and analytics tools, including:

BI/Reporting platforms: Power BI, Tableau, Looker, SSRS, Cognos, Crystal Reports
Spreadsheet analytics: Advanced Excel (pivot tables, VLOOKUP, Power Query, macros)
Database querying and transformation: dbt, SQL (writing queries, joins, stored procedures)

5+ year demonstrable experience in data concepts such as:

Data warehousing and ETL/ELT processes
Data modeling
Data governance, quality, and integrity principles
Master data management (MDM)

5+ year demonstrable experience in analytics and reporting skills, including:

Building dashboards, KPIs, scorecards
Ad hoc and scheduled report development
Data visualization
Descriptive, diagnostic, and predictive analytics

5+ year demonstrable experience in web services/integrations (e.g., REST, SOAP, JSON) and/or middleware/iPaaS

API data extraction and transformation
Data mapping and field-level transformation between systems
Integration monitoring and log analysis

5+ year demonstrable working knowledge of web application development skills:

HTML5, CSS3, JavaScript
Front-end frameworks: React, Angular
Server-side languages: C#/.NET, Java, Python, PHP
RESTful API design and development
MVC patterns
Relational and NOSQL DBs: SQL Server, PostgreSQL, MySQL, Oracle, MongoDB
Version control and CI/CD frameworks
Demonstrable working knowledge of cybersecurity best practices relevant to applications, integrations, and reporting
Ability to map business processes and document solutions (process mapping and architecture drawing tools such as Visio or ArchiMate)
Proficient working knowledge in software delivery/change practices: requirements clarification, testing/UAT support, release/change coordination, application lifecycle management, development methodologies
Strong problem-solving, analytical, and troubleshooting skills
Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders
Proven ability to collaborate effectively with IT teams, customers, vendors, and outside agencies; build and maintain productive working relationships
Ability to work with a high degree of independence, judgment, and initiative while managing competing priorities and deadlines
Ability to respond effectively in emergency situations; remain calm and coordinate response activities as needed
Demonstrable continuous learning mindset and curiosity regarding current technological trends relevant to the role

Assets

M365 administration and/or Microsoft Purview implementation experience and administration (information governance / document management)
Microsoft identity implementation (e.g., Entra ID, SSO integrations, provisioning patterns)
Experience with document/content repository systems (e.g., Laserfiche, eScribe, or similar)
Mobile application development and support experience (iOS/Android)
Solution monitoring/observability practices (alerts, logs, dashboards) and experience using application/integration monitoring tools (e.g. Splunk, Datadog, Dynatrace or similar)
Experience participating in software/project implementations and familiarity with project management methodologies
Experience in a municipal or broader public sector environment is strongly preferred.

Education, Training & Experience

Degree in Information Technology, Computer Science, Information Systems, or a related field.
Over 5 years of technical and operational acumen gained through progressive training and experience working with IT SaaS, modern ERP platforms and on-premise applications, databases, integrations and reports/dashboards.
Demonstrated experience leading complex data migration and system implementation projects.
Number of years of IT field experience combined with education and certifications will be considered in the hiring process.
A technical assessment will be administered to evaluate proficiency in the required skills.

The successful applicant may be eligible to participate in a Flexible Time Options Program which includes the option of working a 4 or 5-day work week, subject to business requirements.

We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of the communities in which we live and which we serve. We encourage and support applications from Indigenous persons, persons with disabilities, and members of visible minority groups. Candidates who belong to such groups, who are qualified, will be given preference at the time of selection.

Applications will be accepted through our online system only. Qualified applicants should submit their cover letters and resumes to:

City of Saint John

Attn: Hiring Committee

www.saintjohn.ca (careers)

Only those applicants being considered further will be contacted.

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More about this job

Responsibilities

Lead architecture, implementation, administration, and support for SaaS and on-premise applications, ERP platforms, integrations, data infrastructure, and business intelligence services. Monitor service health and security, resolve incidents, coordinate vendors, manage application changes and access, and maintain documentation, operational readiness, and technical roadmaps.

Requirements

Requires a degree in IT, computer science, information systems, or a related field, along with over five years of relevant technical and operational experience; equivalent combinations of experience, education, and certifications may be considered. Candidates should have substantial experience with ERP and SaaS administration, data and analytics, integrations, web application technologies, cybersecurity, and software delivery, as well as strong troubleshooting, communication, and collaboration skills.

Skills

SaaS Application Administration
ERP Platforms
Systems Architecture
Systems Integration
REST APIs
Data Management
Data Warehousing
ETL/ELT
Business Intelligence
Power BI
SQL
Identity and Access Management
Cybersecurity
Application Support
Software Delivery and Change Management
Data Migration

Visa sponsorship

Not detected in the job text

Keywords

SaaS
On-Premise Applications
ERP
Dynamics 365
Oracle Fusion
Workday
SAP
REST
SOAP
JSON
APIs
Middleware
iPaaS
Power BI
Tableau
SQL
dbt
Data Warehousing
ETL/ELT
Data Modeling
Master Data Management
Microsoft 365
Microsoft Teams
Entra ID
RBAC
SSO
MFA
HTML5
JavaScript
C#/.NET

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