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Added 4 mins ago
UW
Coordinator, Customer Service (Contract)
United Way Greater Toronto
Toronto, ON
- Full-time
Reporting to the Manager, Customer Service, the Coordinator, Customer Service will deliver consistent and extraordinary customer service to donors, volunteers and internal staff as a first…
Added 4 mins ago
OP
District Manager
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
Sault Ste. Marie, ON
- $110,638 to $155,942 CAD / year
- Full-time
Join the Ministry of Natural Resources as a District Manager within the Regional Operations Division, the division responsible for delivering provincial resource management programs and…
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Business Development Manager- Warehousing & Logistics
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- Full-time
We are looking for a driven and results-oriented Business Development Manager- Warehousing to join our expanding team. In this role, you will be responsible for growing our contract…
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Marketing Coordinator, Consumer Shows
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- Full-time
…excel at collaborating with internal and external partners by building trusting, respectful working…
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Sales Vertical Manager - Global Business Solutions - Canada
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Toronto, ON
- Full-time
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M
Operations Manager, Facilities
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- $73,699 to $101,335 CAD / year
- Full-time
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Manager, Trade Reconciliation & Client Reporting (Ottawa)
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The Manager, Trade Reconciliation and Client Reporting, is responsible for leading a large, high-performing operations team within Global Wealth Management, supporting MD Financial…
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Senior Product Manager
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Remote, Canada
- Full-time
- Remote
Liferaft is looking for a highly skilled and visionary Senior Product Manager to play a crucial role in shaping the future of our OSINT solutions. This role will be hybrid in Halifax, NS,…
Added 4 mins ago
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Director, Marketing
veritree
Remote, Canada
- $150,000 to $250,000 CAD / year
- Remote
This role is ideal for a hands-on marketing leader with B2B SaaS or climate tech experience who enjoys both building the plan and getting close to the work. You will work hand in hand with…
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Added 19 mins ago
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- Full-time
Collaborative, team-oriented, and solutions-driven
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Project Coordinator
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Victoria, BC
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- $90,000 to $94,000 CAD / year
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The Branch Manager II is accountable for providing leadership and direction to a team of financial services and sales professionals while supporting Meridian’s mission statement. The…
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Penetanguishene, ON
- $45,000 to $49,000 CAD / year
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…Specialists to ensure value added delivery of Member centric…
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Partner Operations Program Manager, Associate
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…of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make…
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Added 19 mins ago
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- $75,000 to $80,000 CAD / year
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Added 34 mins ago
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City of Saint John

Application & Integration Technical Analyst

Saint John, NB, Canada

$83,074.00 - $91,646.00/Year · Full-time

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Job details

Pay: $83,074.00 - $91,646.00/Year
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Competition Number:

26-072

Salary:

$83,074.00 - $91,646.00/Year

Job Type:

Permanent Full Time

Closing Date:

November 1, 2026

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Position Overview:

Please note: This posting will remain open until filled.

Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration frameworks, ensuring the reliability, scalability, and security of critical business systems. This role champions a portfolio of SaaS (i.e., cloud-based) and on-premise applications, modern ERP solutions, integrations, data management, and reporting platforms. This role reinforces the organization’s transition to modern platforms by assisting in establishing support processes, knowledge, and controls.

Create solution architecture and designs, technical plans, and execute application and IT service changes and enhancements to address business needs and deliver required capabilities
Architect, build and maintain SaaS and on-premise applications and modern platforms (e.g., ERP), including configuration, troubleshooting, vendor escalation, and application lifecycle activities (e.g., upgrades, releases, deprecations)
Architect, build and maintain a hybrid integration platform, utilizing web services or RESTful-based integrations and APIs
Architect, build, and maintain data infrastructure and data management frameworks, to enable the City’s business intelligence reports and dashboards
Monitor assigned application, integration, data and business intelligence service health and usage; resolve incidents, track service levels, and drive improvements to stability, performance, and user experience
Administer identity, access, and licensing for applications (e.g., roles and permissions, provisioning) in alignment with governance and audit requirements
Administer and monitor security configurations and controls to ensure compliance with applicable policies and standard operating procedures
Produce production-ready solutions with appropriate test planning and coverage; identify and mitigate delivery and operational risks throughout the solution lifecycle
Maintain solution integrity through clear documentation, knowledge sharing, and operational readiness practices
Contribute to the development and implementation of relevant IT policies, standards, and operating procedures within the team’s technical domain
Collaborate effectively with IT team members, customers, vendors, and other stakeholders
Adapt quickly to new platforms and translate vendor/product concepts into internal support practices
Contribute to roadmaps for solutions within this role’s technical domain
Participate in an after-hours support rotation; additional after-hours work may be required for planned maintenance and releases

Essential Qualifications:

PRE-REQUISITES

Must be Security Cleared. Must take Oath of Confidentiality. Must have Class 5 driver’s license.

Essential Qualifications

Demonstrable ability to support and administer production business applications (triage, troubleshooting, root-cause analysis, and resolution) within an ITSM/ticketing environment, including effective vendor coordination/escalation
Proficient with Windows 11+ and Microsoft productivity tools: Microsoft 365 and Teams
5+ year working knowledge of SaaS application administration concepts (configuration, releases/changes, access management, user support)
Proficient knowledge in identity, access management and modern security concepts (RBAC, SSO/MFA concepts, provisioning/deprovisioning)
5+ year demonstrable experience working with modern ERP environments and related business process domains (e.g. Dynamics 365, Oracle Fusion, Workday, SAP)

5+ year demonstrable experience with data and analytics tools, including:

BI/Reporting platforms: Power BI, Tableau, Looker, SSRS, Cognos, Crystal Reports
Spreadsheet analytics: Advanced Excel (pivot tables, VLOOKUP, Power Query, macros)
Database querying and transformation: dbt, SQL (writing queries, joins, stored procedures)

5+ year demonstrable experience in data concepts such as:

Data warehousing and ETL/ELT processes
Data modeling
Data governance, quality, and integrity principles
Master data management (MDM)

5+ year demonstrable experience in analytics and reporting skills, including:

Building dashboards, KPIs, scorecards
Ad hoc and scheduled report development
Data visualization
Descriptive, diagnostic, and predictive analytics

5+ year demonstrable experience in web services/integrations (e.g., REST, SOAP, JSON) and/or middleware/iPaaS

API data extraction and transformation
Data mapping and field-level transformation between systems
Integration monitoring and log analysis

5+ year demonstrable working knowledge of web application development skills:

HTML5, CSS3, JavaScript
Front-end frameworks: React, Angular
Server-side languages: C#/.NET, Java, Python, PHP
RESTful API design and development
MVC patterns
Relational and NOSQL DBs: SQL Server, PostgreSQL, MySQL, Oracle, MongoDB
Version control and CI/CD frameworks
Demonstrable working knowledge of cybersecurity best practices relevant to applications, integrations, and reporting
Ability to map business processes and document solutions (process mapping and architecture drawing tools such as Visio or ArchiMate)
Proficient working knowledge in software delivery/change practices: requirements clarification, testing/UAT support, release/change coordination, application lifecycle management, development methodologies
Strong problem-solving, analytical, and troubleshooting skills
Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders
Proven ability to collaborate effectively with IT teams, customers, vendors, and outside agencies; build and maintain productive working relationships
Ability to work with a high degree of independence, judgment, and initiative while managing competing priorities and deadlines
Ability to respond effectively in emergency situations; remain calm and coordinate response activities as needed
Demonstrable continuous learning mindset and curiosity regarding current technological trends relevant to the role

Assets

M365 administration and/or Microsoft Purview implementation experience and administration (information governance / document management)
Microsoft identity implementation (e.g., Entra ID, SSO integrations, provisioning patterns)
Experience with document/content repository systems (e.g., Laserfiche, eScribe, or similar)
Mobile application development and support experience (iOS/Android)
Solution monitoring/observability practices (alerts, logs, dashboards) and experience using application/integration monitoring tools (e.g. Splunk, Datadog, Dynatrace or similar)
Experience participating in software/project implementations and familiarity with project management methodologies
Experience in a municipal or broader public sector environment is strongly preferred.

Education, Training & Experience

Degree in Information Technology, Computer Science, Information Systems, or a related field.
Over 5 years of technical and operational acumen gained through progressive training and experience working with IT SaaS, modern ERP platforms and on-premise applications, databases, integrations and reports/dashboards.
Demonstrated experience leading complex data migration and system implementation projects.
Number of years of IT field experience combined with education and certifications will be considered in the hiring process.
A technical assessment will be administered to evaluate proficiency in the required skills.

The successful applicant may be eligible to participate in a Flexible Time Options Program which includes the option of working a 4 or 5-day work week, subject to business requirements.

We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of the communities in which we live and which we serve. We encourage and support applications from Indigenous persons, persons with disabilities, and members of visible minority groups. Candidates who belong to such groups, who are qualified, will be given preference at the time of selection.

Applications will be accepted through our online system only. Qualified applicants should submit their cover letters and resumes to:

City of Saint John

Attn: Hiring Committee

www.saintjohn.ca (careers)

Only those applicants being considered further will be contacted.

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More about this job

Responsibilities

Lead architecture, implementation, and ongoing support for SaaS and on-premise applications, ERP platforms, integrations, data infrastructure, and reporting solutions. Monitor service health and security, resolve incidents, coordinate vendors and stakeholders, and maintain documentation, operational readiness, and solution roadmaps.

Requirements

Requires a degree in IT, computer science, information systems, or a related field, along with more than five years of progressive experience supporting SaaS, ERP, on-premise applications, databases, integrations, and reporting. Candidates should demonstrate expertise in data and analytics, APIs and web services, application security, software delivery practices, troubleshooting, communication, and complex data migration or system implementation projects.

Skills

Application Administration
ERP Platforms
System Architecture
Systems Integration
REST APIs
Data Management
Data Warehousing
ETL/ELT
Business Intelligence
Power BI
SQL
Identity and Access Management
Cybersecurity
Web Application Development
Software Delivery and Change Management
Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Microsoft 365
Microsoft Teams
Dynamics 365
Oracle Fusion
Workday
SAP
Power BI
Tableau
Looker
SSRS
Cognos
Crystal Reports
Advanced Excel
Power Query
SQL
Dbt
Data Warehousing
ETL/ELT
Data Modeling
Data Governance
Master Data Management
REST
SOAP
JSON
Middleware
iPaaS
API Integration
RBAC
SSO/MFA

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