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Added 55 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 55 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 hours ago
R|
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…experiential learning opportunities. Reporting to the Tremplin Manager and the Principal Investigator, the Coordinator will contribute to the coordination, facilitation, evaluation, and…
Added 3 hours ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
Lead the planning, execution, and delivery of global trade compliance initiatives, including process optimization, technology integration, and system enhancements.
Added 3 hours ago
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RQ11679 – Software Developer – ERP / Case Management – Senior
S M Software Solutions Inc
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- Internship
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RQ11678 – Software Developer – ERP / Case Management – Senior
S M Software Solutions Inc
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- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11678
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RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
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RQ11678 – Software Developer – ERP / Case Management – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11678
Added 4 hours ago
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RQ11678 – Software Developer – ERP / Case Management – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11678
Added 4 hours ago
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RQ00756 – Business Analyst – Senior
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Toronto, ON
- Full-time
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Added 4 hours ago
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RQ11482 – Business Analyst – Senior
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Toronto, ON
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Client: Ministry of Public and Business Service Delivery and Procurement – RQ11482
Added 4 hours ago
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RQ00822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Hybrid – Up to 3 Days Onsite, Subject to Hiring Manager’s Discretion
Added 4 hours ago
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RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Hybrid – Up to 3 Days Onsite, at the Hiring Manager’s Discretion
Added 4 hours ago
SM
RQ11679 – Software Developer – ERP / Case Management – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…management. The successful candidate will support the Workforce Information Network (WIN) Digital Onboarding Project by enhancing HR and payroll processes, expanding employee and manager…
Added 4 hours ago
SM
RQ00822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Hybrid – Up to 3 Days Onsite, Subject to Hiring Manager’s Discretion
Added 4 hours ago
SM
RQ11679 – Software Developer – ERP / Case Management – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…management. The successful candidate will support the Workforce Information Network (WIN) Digital Onboarding Project by enhancing HR and payroll processes, expanding employee and manager…
Added 4 hours ago
SM
RQ11482 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11482
Added 5 hours ago
SM
RQ11323 – Project Manager/Leader – Senior
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Toronto, ON
- Internship
We are seeking an experienced Senior Project Manager/Leader to lead large-scale, complex, high-profile, and high-risk Ontario Public Service (OPS) I&IT initiatives. The ideal candidate will…
Added 5 hours ago
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RQ11685 – Software Developer – Back End – Senior
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Toronto, ON
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Client: Ministry of Public and Business Service Delivery and Procurement – RQ11685
Added 5 hours ago
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RQ11685 – Software Developer – Back End – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11685
Added 5 hours ago
SM
RQ11685 – Software Developer – Back End – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11685
Added 5 hours ago
SM
RQ11323 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Project Manager/Leader to lead large-scale, complex, high-profile, and high-risk Ontario Public Service (OPS) I&IT initiatives. The ideal candidate will…
Added 5 hours ago
SM
RQ11323 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Project Manager/Leader to lead large-scale, complex, high-profile, and high-risk Ontario Public Service (OPS) I&IT initiatives. The ideal candidate will…
Added 9 hours ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
Lead the planning, execution, and delivery of global trade compliance initiatives, including process optimization, technology integration, and system enhancements.

City of Saint John

Manager, Digital Solutions

Saint John, NB, Canada

$101,475.00 - $120,205.00/Year · Full-time

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Job details

Pay: $101,475.00 - $120,205.00/Year
Job type: Full-time
Apply by: Nov 16, 2026
Experience: Minimum of 7 years of progressive experience in enterprise applications, digital solutions, and information management
Posting language: English
Posted: Oct 7, 2026

Original job description

Competition Number

26-098

Salary

$101,475.00 - $120,205.00/Year

Job Type

Permanent Full Time

Closing Date

November 4, 2026

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Position Overview

The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management functions. This role ensures that corporate systems - including major enterprise systems and other business applications - are reliable, secure, and aligned with strategic and operational objectives.

The position provides oversight for application lifecycle management (on-premises and SaaS) including major systems administration (e.g. ERP, Asset Management, ePermitting), application, AI and integration solution development, project execution, reporting and analytics, and information management practices. The role serves as a key liaison between Information Technology and service areas to ensure that technology solutions effectively support business outcomes and service delivery.

This position balances governance, solution design, and delivery with hands-on oversight of systems, vendors, and projects.

Key Responsibilities

Digital Solutions and Applications Management

Manage support, administration and lifecycle of the City’s portfolio of enterprise applications and integrated systems
Manage the reliability, performance, and lifecycle management of both on-premises and SaaS platforms
Manage application, AI and integration development, support, troubleshooting, and escalation processes in coordination with service delivery teams
Design and architecture of business solutions and applications, translating business requirements into secure, scalable, and supportable technology solutions aligned with enterprise standards

Enterprise System Administration

Manage major system administration, including configuration, integrations, security roles, and data structures
Manage stability, optimization, and alignment with business processes
Manage and approve system upgrades, enhancements, and vendor-delivered changes
Manage long-term sustainability and continuous improvement of enterprise systems

Business Solutions and Relationship Management

Act as the primary point of contact between IT and service areas for business applications and digital solutions
Partner with departments to understand operational needs and translate them into technology-enabled solutions
Establish and manage prioritization of initiatives, ensuring alignment with corporate strategy and governance
Promote user adoption and effective use of enterprise systems

Project and Delivery Management

Drive application and digital solution projects
Ensure projects are delivered in alignment with approved scope, timelines, and resources
Manage internal teams, vendors, and external partners to achieve project outcomes
Maintain project documentation, reporting, and governance practices

Reporting and Analytics

Own the development and delivery of corporate reporting and analytics solutions
Ensure data is accessible, reliable, and aligned with business and reporting requirements
Lead the development of dashboards, operational reporting, and decision-support tools
Collaborate with stakeholders to define reporting priorities and standards

Information Management

Collaborate in the development and oversight of information management practices
Ensure compliance with municipal, legislative, and policy requirements related to IT information governance
Manage data classification, retention, and lifecycle management practices
Promote sound information stewardship across the organization

Vendor and Contract Management

Manage relationships with software vendors, SaaS providers, and implementation partners
Manage vendor performance, deliverables, and contractual obligations
Coordinate procurement and renewal activities for applications and related services

Governance, Risk and Compliance

Ensure solutions align with IT governance, security standards, and municipal policies
Identify and manage risks related to applications, AI, data, and digital solutions
Support audit readiness, documentation, and compliance activities

Team Management

Responsible for team development and performance management for direct reports
Support workforce planning, role clarity, and skill development within the team
Foster a collaborative, service-oriented, and accountable work environment
Promote continuous improvement and innovation in service delivery

Essential Qualifications

Education & Experience

Undergraduate degree in Information Technology, Computer Science, Business Technology Management, or a related field
Minimum of 7 years of progressive experience in enterprise applications, digital solutions, and information management
Experience with Enterprise systems (e.g., financials, HR/payroll, procurement) and integrated platforms
Experience leading projects and managing cross-functional teams and vendors

Knowledge, Skills & Abilities

Strong understanding of enterprise applications (SaaS and on-premises environments), development and methodologies
Demonstrated experience in business relationship management and solution delivery
Strong understanding of project management methodologies and governance practices (Project Management Professional)
Experience with reporting, data management, and analytics solutions
Understanding information management principles
Strong communication and stakeholder engagement skills
Ability to translate business needs into practical technical solutions (technical architecture and solution design)

Pre Requisites

Must be Security Cleared as per City standards
Must take Oath of Confidentiality
Must have a valid Class 5 Driver’s License

The successful applicant may be eligible to participate in a Flexible Time Options Program which includes the option of working a 4 or 5-day work week, subject to business requirements.

Equal Opportunity Employer

We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of the communities in which we live and which we serve. We encourage and support applications from Indigenous persons, persons with disabilities, and members of visible minority groups. Candidates who belong to such groups, who are qualified, will be given preference at the time of selection.

Applications will be accepted through our online system only. Qualified applicants should submit their cover letters and resumes to:

City of Saint John

Attn: Hiring Committee

www.saintjohn.ca (careers)

Only those applicants being considered further will be contacted.

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More about this job

Responsibilities

Oversee the City’s enterprise applications, digital solutions, data and information management, including system administration, solution development, reporting, analytics, and governance. Lead projects, vendor relationships, and team development while partnering with service areas to deliver secure, reliable technology solutions aligned with business needs.

Requirements

Requires an undergraduate degree in information technology, computer science, business technology management, or a related field, plus at least seven years of progressive experience in enterprise applications, digital solutions, and information management. Candidates need experience with enterprise systems, project and cross-functional team leadership, vendors, reporting and analytics, and information management, along with strong communication and solution-design skills; security clearance, an oath of confidentiality, and a valid Class 5 driver’s license are also required.

Skills

Digital Solutions Delivery
Solution Architecture
Project Management
Reporting and Analytics
Data Management
Information Governance
Vendor Management
Contract Management
Risk and Compliance Management
Stakeholder Engagement
Team Leadership
SaaS and On-Premises Platforms
AI and Integration Development

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Applications
Digital Solutions
Enterprise Resource Planning
Asset Management Systems
E-Permitting
SaaS
On-Premises Platforms
Artificial Intelligence
Systems Integration
Solution Architecture
Project Management
Project Management Professional
Reporting and Analytics
Dashboards
Data Management
Information Governance
Data Classification
Data Retention
Vendor Management
Contract Management
IT Governance
Security Standards
Risk Management
Compliance
Financial Systems
HR and Payroll Systems
Procurement Systems
Municipal Government

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