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Added 10 mins ago
E
Tier 1 Account CTO
Ericsson
Toronto, ON
- Full-time
…Canada CTO, and partners closely with the KAM (Key Account Manager), domain CSRs (Customer Solutions Responsible), delivery, and product units to drive measurable business…
Added 12 mins ago
PP
Technical Product Owner, Web Platform & Compliance
PDF Pro Software Inc.
Vancouver, BC
- Full-time
Lead security and compliance: Run our compliance program to help gain credibility as an organization, in a pragmatic, minimally bureaucratic manner.
Added 13 mins ago
A
Client Care Coordinator
Amplifon
Mississauga, ON
- Full-time
…effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of…
Added 13 mins ago
A
Client Care Coordinator
Amplifon
Chilliwack, BC
- Full-time
…effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of…
Added 13 mins ago
FB
Assistant Meat Manager
Farm Boy Inc.
Brantford, ON
- From $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 13 mins ago
FB
Assistant Bakery Manager
Farm Boy Inc.
Toronto, ON
- From $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 13 mins ago
T&
Senior Project Manager (Fixed-Term)
Turner & Townsend
Toronto, ON
- Full-time
You are an expert Project Manager with a minimum of 6 years post-graduate experience looking for the next step or are currently undertaking a similar role in a similar environment.
Added 13 mins ago
T&
Retail Operations Manager - Enterprise
Turner & Townsend
Toronto, ON
- Full-time
Health spending account, to top up expenses not covered in the benefits program
Added 13 mins ago
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Cost Consulting Manager - Retail (Enterprise)
Turner & Townsend
Toronto, ON
- Full-time
Validating post contract cost changes, where applicable referring major changes to line manager
Added 13 mins ago
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Account Manager - Chemical Water Treatment Solutions
Veolia Environnement SA
Toronto, ON
- Full-time
We're seeking an experienced Account Manager in CSM to work closely with customers across diverse industries, creating advanced chemical water and process treatment solutions. You'll be…
Added 17 mins ago
O&
Assistant General Manager - Lulu Bar
Oliver & Bonacini
Toronto, ON
- $55,000 to $60,000 CAD / year
- Full-time
…Complementing the culinary experience is a fun and refreshing beverage program, featuring sake, beer, and creative cocktails inspired by destinations from around the…
Added 17 mins ago
LH
Internal Program Manager, Artificial Intelligence
LGI Healthcare Solutions Santé Inc.
Montreal, QC
- Full-time
The Internal Program Manager, Artificial Intelligence coordinates the adoption and day-to-day operations of AI platforms and tools used internally (e.g., Claude, ChatGPT, GitHub Copilot,…
Added 17 mins ago
IB
Customer Experience Leader
Indigo Books & Music
London, ON
- $18.6 to $23.25 CAD / hour
- Full-time
Supports the Customer Experience Manager in delivering store objectives by identifying customer-facing opportunities, escalating risks, and contributing to action plans that improve…
Added 32 mins ago
7
Senior Product Manager
7shifts
Remote, Canada
- $135,000 to $175,000 CAD / year
- Full-time
- Remote
As a Senior Product Manager at 7shifts, you’ll own a product that tens of thousands of restaurants run on every day. Operators use it to build their teams, manage their schedules, and keep…
Added 32 mins ago
7
Senior Software Developer, Developer Experience
7shifts
Remote, Canada
- $145,000 to $190,000 CAD / year
- Full-time
- Remote
…judgment and AI-enabled execution. You report to the Engineering Manager for Developer Experience and build the systems every 7shifts engineer depends on: the agentic harnesses, core…
Added 32 mins ago
7
Senior Data Analyst, GTM Operations
7shifts
Remote, Canada
- $100,000 to $150,000 CAD / year
- Full-time
- Remote
…partner to our Go-to-Market and Finance teams. Reporting to our Manager, Data & Analytics, you’ll work alongside analysts, data engineers, and analytics engineers, partnering closely with…
Added 32 mins ago
Food Safety & Quality Assurance Supervisor (18 months contract)
HelloFresh
Mississauga, ON
…of our food safety management system. Reporting to the FSQA Manager, you will supervise a high-functioning team of FSQA Technicians, providing them guidance and acting as a key decision…
Added 46 mins ago
T
Product Operations Manager
TEKsystems
Ottawa, ON
- $60 to $70 CAD / hour
- Contract
Build and run the reporting rhythm for the portfolio the single view of program health, launch status, and product performance that executive leadership and our board use to make decisions.
Added 46 mins ago
District Supervisor (West Region)
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Reviews and approves costs at a defined threshold; escalates cost approvals to Regional District Manager (RDM) and/or Facilities Management as required.
Added 1 hour ago
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Software Engineer - C++/Linux - Envoy Gateway
Nutanix
Vancouver, BC
- $103,000 to $155,000 CAD / year
- Full-time
You will report to a seasoned Technical Manager who will provide mentorship and guidance as you navigate through your responsibilities. The work setup at Nutanix AI is a hybrid model,…
Added 1 hour ago
CC
Sr. Specialist, Relay for Life Youth
Canadian Cancer Society
Toronto, ON
- Full-time
Reporting to Manager of Relay for Life Youth (RFLY), Signature Programs, the Relay for Life Youth Sr. Specialist will assist in leading growth and expansion of Relay for Life Youth by…
Added 1 hour ago
MS
Senior Payroll Advisor
Marberg Staffing
Toronto, ON
- $75,000 to $85,000 CAD / year
- Full-time
Demonstrated experience and understanding of RRSP-DPSP/TFSA and Health/Dental benefit program administration.
Added 1 hour ago
FB
Assistant Bakery Manager
Farm Boy Inc.
Toronto, ON
- From $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 1 hour ago
SDM, AWS Builder Acceleration Service Care Center
Amazon
Vancouver, BC
…in Vancouver, and we're looking for a Software Development Manager to lead it. SCC consolidates and automates the operational burden of AWS's 60+ maintenance-mode services, returning…
Added 1 hour ago
A
Customer Success Manager- 1 Year Term
Assent
Ottawa, ON
- $75,000 to $95,000 CAD / year
- Full-time
…a broad spectrum of responsibilities aimed at guaranteeing program success and delivering exceptional service to customers. The ideal CSM, is highly organized with impeccable attention to…

City of Saint John

Manager, Digital Solutions

Saint John, NB, Canada

$101,475.00 - $120,205.00/Year · Full-time

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Job details

Pay: $101,475.00 - $120,205.00/Year
Job type: Full-time
Apply by: Nov 19, 2026
Experience: Minimum of 7 years of progressive experience in enterprise applications, digital solutions, and information management
Posting language: English
Posted: Oct 7, 2026

Original job description

Competition Number

26-098

Salary

$101,475.00 - $120,205.00/Year

Job Type

Permanent Full Time

Closing Date

November 4, 2026

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Position Overview

The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management functions. This role ensures that corporate systems - including major enterprise systems and other business applications - are reliable, secure, and aligned with strategic and operational objectives.

The position provides oversight for application lifecycle management (on-premises and SaaS) including major systems administration (e.g. ERP, Asset Management, ePermitting), application, AI and integration solution development, project execution, reporting and analytics, and information management practices. The role serves as a key liaison between Information Technology and service areas to ensure that technology solutions effectively support business outcomes and service delivery.

This position balances governance, solution design, and delivery with hands-on oversight of systems, vendors, and projects.

Key Responsibilities

Digital Solutions and Applications Management

Manage support, administration and lifecycle of the City’s portfolio of enterprise applications and integrated systems
Manage the reliability, performance, and lifecycle management of both on-premises and SaaS platforms
Manage application, AI and integration development, support, troubleshooting, and escalation processes in coordination with service delivery teams
Design and architecture of business solutions and applications, translating business requirements into secure, scalable, and supportable technology solutions aligned with enterprise standards

Enterprise System Administration

Manage major system administration, including configuration, integrations, security roles, and data structures
Manage stability, optimization, and alignment with business processes
Manage and approve system upgrades, enhancements, and vendor-delivered changes
Manage long-term sustainability and continuous improvement of enterprise systems

Business Solutions and Relationship Management

Act as the primary point of contact between IT and service areas for business applications and digital solutions
Partner with departments to understand operational needs and translate them into technology-enabled solutions
Establish and manage prioritization of initiatives, ensuring alignment with corporate strategy and governance
Promote user adoption and effective use of enterprise systems

Project and Delivery Management

Drive application and digital solution projects
Ensure projects are delivered in alignment with approved scope, timelines, and resources
Manage internal teams, vendors, and external partners to achieve project outcomes
Maintain project documentation, reporting, and governance practices

Reporting and Analytics

Own the development and delivery of corporate reporting and analytics solutions
Ensure data is accessible, reliable, and aligned with business and reporting requirements
Lead the development of dashboards, operational reporting, and decision-support tools
Collaborate with stakeholders to define reporting priorities and standards

Information Management

Collaborate in the development and oversight of information management practices
Ensure compliance with municipal, legislative, and policy requirements related to IT information governance
Manage data classification, retention, and lifecycle management practices
Promote sound information stewardship across the organization

Vendor and Contract Management

Manage relationships with software vendors, SaaS providers, and implementation partners
Manage vendor performance, deliverables, and contractual obligations
Coordinate procurement and renewal activities for applications and related services

Governance, Risk and Compliance

Ensure solutions align with IT governance, security standards, and municipal policies
Identify and manage risks related to applications, AI, data, and digital solutions
Support audit readiness, documentation, and compliance activities

Team Management

Responsible for team development and performance management for direct reports
Support workforce planning, role clarity, and skill development within the team
Foster a collaborative, service-oriented, and accountable work environment
Promote continuous improvement and innovation in service delivery

Essential Qualifications

Education & Experience

Undergraduate degree in Information Technology, Computer Science, Business Technology Management, or a related field
Minimum of 7 years of progressive experience in enterprise applications, digital solutions, and information management
Experience with Enterprise systems (e.g., financials, HR/payroll, procurement) and integrated platforms
Experience leading projects and managing cross-functional teams and vendors

Knowledge, Skills & Abilities

Strong understanding of enterprise applications (SaaS and on-premises environments), development and methodologies
Demonstrated experience in business relationship management and solution delivery
Strong understanding of project management methodologies and governance practices (Project Management Professional)
Experience with reporting, data management, and analytics solutions
Understanding information management principles
Strong communication and stakeholder engagement skills
Ability to translate business needs into practical technical solutions (technical architecture and solution design)

Pre Requisites

Must be Security Cleared as per City standards
Must take Oath of Confidentiality
Must have a valid Class 5 Driver’s License

The successful applicant may be eligible to participate in a Flexible Time Options Program which includes the option of working a 4 or 5-day work week, subject to business requirements.

Equal Opportunity Employer

We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of the communities in which we live and which we serve. We encourage and support applications from Indigenous persons, persons with disabilities, and members of visible minority groups. Candidates who belong to such groups, who are qualified, will be given preference at the time of selection.

Applications will be accepted through our online system only. Qualified applicants should submit their cover letters and resumes to:

City of Saint John

Attn: Hiring Committee

www.saintjohn.ca (careers)

Only those applicants being considered further will be contacted.

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More about this job

Responsibilities

Oversee the City’s enterprise applications, digital solutions, information management, reporting, and analytics, ensuring systems are reliable, secure, and aligned with business needs. Lead solution delivery, projects, vendors, governance, and team development while partnering with service areas to improve technology-enabled services.

Requirements

Requires an undergraduate degree in information technology, computer science, business technology management, or a related field, plus at least seven years of progressive experience in enterprise applications, digital solutions, and information management. Candidates need experience with enterprise systems, project and cross-functional team leadership, vendors, analytics, and stakeholder engagement; security clearance, an oath of confidentiality, and a valid Class 5 driver’s license are also required.

Skills

SaaS And On-Premises Platforms
Solution Architecture
Application Development
AI And Integration Solutions
Project Management
Reporting And Analytics
Data Management
Information Governance
Vendor Management
Contract Management
IT Governance
Risk And Compliance Management
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Applications
Digital Solutions
SaaS
On-Premises Platforms
ERP
Asset Management Systems
ePermitting
AI Solutions
System Integration
Solution Architecture
Application Development
System Administration
Project Management
Project Management Professional
Reporting And Analytics
Dashboards
Data Management
Information Governance
Data Classification
Data Retention
Vendor Management
Contract Management
IT Governance
Security Standards
Risk Management
Compliance
Municipal Government
Financial Systems

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