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Added 9 mins ago
TO
Wastewater Operator
Township of Centre Wellington
Centre Wellington, ON
- Full-time
Reporting to the Manager of Wastewater Services, this position is responsible for operational and maintenance of the Township’s wastewater and sewage systems including maintenance,…
Added 9 mins ago
C
Operations Supervisor - Security Systems
Convergint
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- Full-time
…unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities…
Added 9 mins ago
FL
Talent Acquisition Manager
Falco Logistics
Toronto, ON
- $85,000 to $110,000 CAD / year
- Full-time
…growth and is looking for an experienced Talent Acquisition & HR Manager to help lead this expansion and build the People infrastructure required for the company's next…
Added 39 mins ago
AT
Immigration Coordinator
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- Full-time
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Added 2 hours ago
LT
Talent Acquisition Specialist/Sourcer
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Added 3 hours ago
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Senior Energy Advisor
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- Full-time
…the reliability and dependability of the territory’s energy systems. We lead the development of energy policies that support the long-term economic, environmental, and social sustainability…
Added 5 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 5 hours ago
CO
Human Resources Generalist
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- Full-time
Assist in the implementation and administration of Human Resources systems, programs, and process improvements.
Added 6 hours ago
LT
Talent Acquisition Specialist/Sourcer
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- Full-time
Hiring Manager Partnership: Collaborate with hiring managers and technical team leads to understand role requirements, align on candidate profiles, and provide regular updates on pipeline…
Added 11 hours ago
BV
Talent Acquisition & HR Manager
Big Viking Games
Remote, Canada
- $90,000 to $110,000 CAD / year
- Full-time
- Remote
…supported by loyal audiences, live operations, evolving content systems, product innovation, and deep player-driven…
Added 11 hours ago
BV
Talent Acquisition & HR Manager
Big Viking Games
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
…supported by loyal audiences, live operations, evolving content systems, product innovation, and deep player-driven…
Added 13 hours ago
HC
Manager, Operations & Technology
Hotels Canada
Ottawa, ON
- Full-time
Hotels Canada is looking for a highly organized, solutions-oriented leader to oversee the systems, processes, and infrastructure that keep our organization running effectively.
Added 13 hours ago
P
GTM Strategy & Operations Manager
Pakfactory
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- Full-time
We're looking for a Revenue Strategy & Operations Manager to architect and run the commercial engine behind our sales and operations teams. Reporting directly to the CEO and working in…
Added 13 hours ago
Quality Assurance - Quality Assurance Manager
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Added 13 hours ago
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LSM - Full Time Concierge
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- $22.75 USD / hour
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Under the direction of the General Manager, the Concierge greets families and visitors to the residence.
Added 14 hours ago
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As a Business Administrative Coordinator, you will work directly alongside our Operations Manager, supporting daily business activities while collaborating with multiple departments across…
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Sr. Building Science Technologist
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Pinchin is seeking a Senior Project Technologist to join our Building Science and Sustainability team in Kelowna. This role reports to the Operations Manager.
Added 17 hours ago
AM
Medical Writer – Waterloo, Belgium (F/M)
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- Full-time
The writing of price and reimbursement files for the authorities and working in tandem with a Value and Patient Access Manager.
Added 17 hours ago
MF
HR Internship
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- Temporary
During this HR Internship. you’ll work from Toronto in a hybrid setting to support the improvement of HR systems, streamlining processes, and enhancing employee and user experience. This…
Added 19 hours ago
IS
Fund Development Manager
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The Development Manager is a key member of the Development team and plays a central role in furthering InspireHealth’s fundraising, community outreach, and donor engagement goals.
Added 20 hours ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Assist in the implementation and administration of Human Resources systems, programs, and process improvements.
Added 20 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 20 hours ago
JH
Operations Manager
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Added 21 hours ago
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Senior Occupational Health and Safety Project Manager
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Clear path for growth – this role is positioned as a step toward more senior leadership (e.g., Operations Manager / Director)
Added 22 hours ago
W
Global Category Manager, IT & Finance
WIDIA
Belleville, ON
- Full-time
Job Title: Global Category Manager, IT & Finance

City of Saint John

Manager, Digital Solutions

Saint John, NB, Canada

$101,475.00 - $120,205.00/Year · Full-time

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Job details

Pay: $101,475.00 - $120,205.00/Year
Job type: Full-time
Apply by: Nov 24, 2026
Experience: Minimum of 7 years of progressive experience in enterprise applications, digital solutions, and information management
Posting language: English
Posted: Oct 7, 2026

Original job description

Competition Number

26-098

Salary

$101,475.00 - $120,205.00/Year

Job Type

Permanent Full Time

Closing Date

November 4, 2026

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Position Overview

The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management functions. This role ensures that corporate systems - including major enterprise systems and other business applications - are reliable, secure, and aligned with strategic and operational objectives.

The position provides oversight for application lifecycle management (on-premises and SaaS) including major systems administration (e.g. ERP, Asset Management, ePermitting), application, AI and integration solution development, project execution, reporting and analytics, and information management practices. The role serves as a key liaison between Information Technology and service areas to ensure that technology solutions effectively support business outcomes and service delivery.

This position balances governance, solution design, and delivery with hands-on oversight of systems, vendors, and projects.

Key Responsibilities

Digital Solutions and Applications Management

Manage support, administration and lifecycle of the City’s portfolio of enterprise applications and integrated systems
Manage the reliability, performance, and lifecycle management of both on-premises and SaaS platforms
Manage application, AI and integration development, support, troubleshooting, and escalation processes in coordination with service delivery teams
Design and architecture of business solutions and applications, translating business requirements into secure, scalable, and supportable technology solutions aligned with enterprise standards

Enterprise System Administration

Manage major system administration, including configuration, integrations, security roles, and data structures
Manage stability, optimization, and alignment with business processes
Manage and approve system upgrades, enhancements, and vendor-delivered changes
Manage long-term sustainability and continuous improvement of enterprise systems

Business Solutions and Relationship Management

Act as the primary point of contact between IT and service areas for business applications and digital solutions
Partner with departments to understand operational needs and translate them into technology-enabled solutions
Establish and manage prioritization of initiatives, ensuring alignment with corporate strategy and governance
Promote user adoption and effective use of enterprise systems

Project and Delivery Management

Drive application and digital solution projects
Ensure projects are delivered in alignment with approved scope, timelines, and resources
Manage internal teams, vendors, and external partners to achieve project outcomes
Maintain project documentation, reporting, and governance practices

Reporting and Analytics

Own the development and delivery of corporate reporting and analytics solutions
Ensure data is accessible, reliable, and aligned with business and reporting requirements
Lead the development of dashboards, operational reporting, and decision-support tools
Collaborate with stakeholders to define reporting priorities and standards

Information Management

Collaborate in the development and oversight of information management practices
Ensure compliance with municipal, legislative, and policy requirements related to IT information governance
Manage data classification, retention, and lifecycle management practices
Promote sound information stewardship across the organization

Vendor and Contract Management

Manage relationships with software vendors, SaaS providers, and implementation partners
Manage vendor performance, deliverables, and contractual obligations
Coordinate procurement and renewal activities for applications and related services

Governance, Risk and Compliance

Ensure solutions align with IT governance, security standards, and municipal policies
Identify and manage risks related to applications, AI, data, and digital solutions
Support audit readiness, documentation, and compliance activities

Team Management

Responsible for team development and performance management for direct reports
Support workforce planning, role clarity, and skill development within the team
Foster a collaborative, service-oriented, and accountable work environment
Promote continuous improvement and innovation in service delivery

Essential Qualifications

Education & Experience

Undergraduate degree in Information Technology, Computer Science, Business Technology Management, or a related field
Minimum of 7 years of progressive experience in enterprise applications, digital solutions, and information management
Experience with Enterprise systems (e.g., financials, HR/payroll, procurement) and integrated platforms
Experience leading projects and managing cross-functional teams and vendors

Knowledge, Skills & Abilities

Strong understanding of enterprise applications (SaaS and on-premises environments), development and methodologies
Demonstrated experience in business relationship management and solution delivery
Strong understanding of project management methodologies and governance practices (Project Management Professional)
Experience with reporting, data management, and analytics solutions
Understanding information management principles
Strong communication and stakeholder engagement skills
Ability to translate business needs into practical technical solutions (technical architecture and solution design)

Pre Requisites

Must be Security Cleared as per City standards
Must take Oath of Confidentiality
Must have a valid Class 5 Driver’s License

The successful applicant may be eligible to participate in a Flexible Time Options Program which includes the option of working a 4 or 5-day work week, subject to business requirements.

Equal Opportunity Employer

We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of the communities in which we live and which we serve. We encourage and support applications from Indigenous persons, persons with disabilities, and members of visible minority groups. Candidates who belong to such groups, who are qualified, will be given preference at the time of selection.

Applications will be accepted through our online system only. Qualified applicants should submit their cover letters and resumes to:

City of Saint John

Attn: Hiring Committee

www.saintjohn.ca (careers)

Only those applicants being considered further will be contacted.

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More about this job

Responsibilities

Oversee the City’s enterprise applications, digital solutions, data and information management, including system administration, solution development, reporting, security, and lifecycle management. Lead projects, vendor relationships, governance, and team development while partnering with service areas to deliver technology solutions aligned with business needs.

Requirements

Requires an undergraduate degree in information technology, computer science, business technology management, or a related field, plus at least seven years of progressive experience in enterprise applications, digital solutions, and information management. Candidates need experience with enterprise systems, project and cross-functional team leadership, vendors, analytics, and solution design, as well as security clearance, a confidentiality oath, and a valid Class 5 driver’s license.

Skills

Digital Solutions Delivery
Solution Architecture
AI and Integration Development
Project Management
Reporting and Analytics
Data Management
Information Governance
Vendor Management
Contract Management
Risk and Compliance Management
Team Leadership
Stakeholder Engagement

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Applications
Digital Solutions
SaaS
On-Premises Platforms
ERP
Asset Management
ePermitting
AI
Systems Integration
Solution Architecture
Application Development
System Administration
Financial Systems
HR and Payroll Systems
Procurement Systems
Project Management
Project Management Professional
Reporting and Analytics
Dashboards
Data Management
Information Governance
Data Classification
Data Retention
Vendor Management
Contract Management
IT Governance
Security Standards
Risk Management
Municipal Government

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