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Added 2 mins ago
TM
Team Lead, Technical Services
Tech Manitoba
Winnipeg, MB
- Full-time
Must have basic knowledge of Project Management processes
Added 2 mins ago
FS
Manager, Compensation
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
Lead process and program innovation, including oversight of HRIS compensation functionality and data. Partner with the HRIS team to lead the compensation components of Workday…
Added 18 mins ago
RB
Director, Product - Shared Services & Middle Layer
Royal Bank of Canada
Toronto, ON
- Full-time
…associated Shared Services capabilities. The role will play a lead role in establishing a strategic platform capable of becoming the enterprise system of control for investment data while…
Added 32 mins ago
RI
Director, Product - Shared Services & Middle Layer
RBC Insurance
Toronto, ON
- Full-time
…associated Shared Services capabilities. The role will play a lead role in establishing a strategic platform capable of becoming the enterprise system of control for investment data while…
Added 2 hours ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
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Hours: 7.25 hours per day, 5 days per week
Added 2 hours ago
W
DAM (Data Access Management Governance Lead)
W3Global
Toronto, ON
- $62 to $72 CAD / hour
- Contract
Support enterprise data governance initiatives, including metadata management, data lineage, and data quality.
Added 2 hours ago
U
Sr. Services Project Manager - Bilingual (French/English) / Gestionnaire principal(e) de projets de services - Bilingue (Français/Anglais)
UKG
Remote, Canada
- Full-time
- Remote
Lead customer-facing implementations across the UKG Pro Suite, coordinating customer teams, UKG consultants, technical build teams, and other project resources.
Added 2 hours ago
EC
Site Finance Leader
Eaton Corporation
Toronto, ON
- Full-time
Analyze financial data and operational performance metrics to identify trends, opportunities, and areas for improvement. Partner with operational leaders to establish key performance…
Added 3 hours ago
RI
DAM (Data Access Management Governance Lead)
Raas Infotek
Toronto, ON
- Contract
Position : DAM (Data Access Management Governance Lead)
Added 3 hours ago
SG
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S&P Global
Toronto, ON
- Full-time
Ensure adherence to analytical methodology, confidentiality standards, and data governance requirements, escalating risks early.
Added 3 hours ago
AD
Global Logistics and Compliance Manager
Active Dynamics
Scarborough Bluffs Park, ON
- Full-time
Lead inbound and outbound transportation across ocean, air, truckload, LTL, cross-border, parcel and expedited freight · Mexico / IMMEX & Cross-Border Compliance
Added 3 hours ago
R
Director, Product - Shared Services & Middle Layer
RBC
Toronto, ON
- Full-time
…associated Shared Services capabilities. The role will play a lead role in establishing a strategic platform capable of becoming the enterprise system of control for investment data while…
Added 4 hours ago
IC
Business Analyst – Payments Modernization
Infotek Consulting Inc.
Toronto, ON
- $60 to $70 CAD / hour
- Contract
…with business stakeholders, technology teams, operations, and governance…
Added 4 hours ago
L
Staff Technical Program Manager, Central
Lyft
Toronto, ON
- Full-time
Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role
Added 4 hours ago
RT
Senior Principal Engineer
Raising The Village
Remote, Canada
- Full-time
- Remote
Raising The Village’s mission is to build and strengthen pathways out of ultra-poverty through an approach guided by data, designed with communities, and scaled by partnerships. We work…
Added 4 hours ago
M
Senior Leader, Employee & Individual Benefits
Marsh
Ottawa, ON · Mississauga, ON
- Other
Lead the transformation of the business by identifying opportunities to simplify, innovate, and reimagine how work is delivered across the operating model.
Added 4 hours ago
U
Sr. Services Project Manager - Bilingual (French/English) / Gestionnaire principal(e) de projets de services - Bilingue (Français/Anglais)
UKG
Canada
- Full-time
Lead customer-facing implementations across the UKG Pro Suite, coordinating customer teams, UKG consultants, technical build teams, and other project resources.
Added 4 hours ago
A
Principal Data Engineer, User Success (Agentic Experiences)
Autodesk
Toronto, ON
- Full-time
Drive alignment on data standards, governance, and best practices
Added 4 hours ago
A
Principal Data Engineer, User Success (Agentic Experiences)
Autodesk
Toronto, ON
- Full-time
Drive alignment on data standards, governance, and best practices
Added 4 hours ago
T
Senior Manager, Software Development (Mobile Application)
Tangerine
Toronto, ON
- Full-time
With many years of technology experience, lead, coach and continuously advance the capabilities of the technology team ensuring we are identifying and building future technology skills &…
Added 4 hours ago
PC
Salesforce Business Analyst, Senior Associate
PwC Canada
Toronto, ON
- Full-time
Lead requirements gathering sessions with business and operational stakeholders
Added 4 hours ago
PC
Salesforce Business Analyst, Senior Associate
PwC Canada
Calgary, AB
- Full-time
Lead requirements gathering sessions with business and operational stakeholders
Added 4 hours ago
PC
Salesforce Business Analyst, Senior Associate
PwC Canada
Ottawa, ON
- Full-time
Lead requirements gathering sessions with business and operational stakeholders
Added 4 hours ago
CM
Marketing Science Lead
Critical Mass
Toronto, ON
- Full-time
As the Marketing Science Lead, you will champion data science and measurement practices with everyone: across multidisciplinary agency teams, client teams, and anyone else you come across…
Added 4 hours ago
PC
Salesforce Business Analyst, Senior Associate
PwC Canada
Vancouver, BC
- Full-time
Lead requirements gathering sessions with business and operational stakeholders

City of Saint John

Manager, Digital Solutions

Saint John, NB, Canada

$101,475.00 - $120,205.00/Year · Full-time

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Job details

Pay: $101,475.00 - $120,205.00/Year
Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum of 7 years of progressive experience in enterprise applications, digital solutions, and information management
Posting language: English
Posted: Oct 7, 2026

Original job description

Competition Number

26-098

Salary

$101,475.00 - $120,205.00/Year

Job Type

Permanent Full Time

Closing Date

November 4, 2026

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Position Overview

The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management functions. This role ensures that corporate systems - including major enterprise systems and other business applications - are reliable, secure, and aligned with strategic and operational objectives.

The position provides oversight for application lifecycle management (on-premises and SaaS) including major systems administration (e.g. ERP, Asset Management, ePermitting), application, AI and integration solution development, project execution, reporting and analytics, and information management practices. The role serves as a key liaison between Information Technology and service areas to ensure that technology solutions effectively support business outcomes and service delivery.

This position balances governance, solution design, and delivery with hands-on oversight of systems, vendors, and projects.

Key Responsibilities

Digital Solutions and Applications Management

Manage support, administration and lifecycle of the City’s portfolio of enterprise applications and integrated systems
Manage the reliability, performance, and lifecycle management of both on-premises and SaaS platforms
Manage application, AI and integration development, support, troubleshooting, and escalation processes in coordination with service delivery teams
Design and architecture of business solutions and applications, translating business requirements into secure, scalable, and supportable technology solutions aligned with enterprise standards

Enterprise System Administration

Manage major system administration, including configuration, integrations, security roles, and data structures
Manage stability, optimization, and alignment with business processes
Manage and approve system upgrades, enhancements, and vendor-delivered changes
Manage long-term sustainability and continuous improvement of enterprise systems

Business Solutions and Relationship Management

Act as the primary point of contact between IT and service areas for business applications and digital solutions
Partner with departments to understand operational needs and translate them into technology-enabled solutions
Establish and manage prioritization of initiatives, ensuring alignment with corporate strategy and governance
Promote user adoption and effective use of enterprise systems

Project and Delivery Management

Drive application and digital solution projects
Ensure projects are delivered in alignment with approved scope, timelines, and resources
Manage internal teams, vendors, and external partners to achieve project outcomes
Maintain project documentation, reporting, and governance practices

Reporting and Analytics

Own the development and delivery of corporate reporting and analytics solutions
Ensure data is accessible, reliable, and aligned with business and reporting requirements
Lead the development of dashboards, operational reporting, and decision-support tools
Collaborate with stakeholders to define reporting priorities and standards

Information Management

Collaborate in the development and oversight of information management practices
Ensure compliance with municipal, legislative, and policy requirements related to IT information governance
Manage data classification, retention, and lifecycle management practices
Promote sound information stewardship across the organization

Vendor and Contract Management

Manage relationships with software vendors, SaaS providers, and implementation partners
Manage vendor performance, deliverables, and contractual obligations
Coordinate procurement and renewal activities for applications and related services

Governance, Risk and Compliance

Ensure solutions align with IT governance, security standards, and municipal policies
Identify and manage risks related to applications, AI, data, and digital solutions
Support audit readiness, documentation, and compliance activities

Team Management

Responsible for team development and performance management for direct reports
Support workforce planning, role clarity, and skill development within the team
Foster a collaborative, service-oriented, and accountable work environment
Promote continuous improvement and innovation in service delivery

Essential Qualifications

Education & Experience

Undergraduate degree in Information Technology, Computer Science, Business Technology Management, or a related field
Minimum of 7 years of progressive experience in enterprise applications, digital solutions, and information management
Experience with Enterprise systems (e.g., financials, HR/payroll, procurement) and integrated platforms
Experience leading projects and managing cross-functional teams and vendors

Knowledge, Skills & Abilities

Strong understanding of enterprise applications (SaaS and on-premises environments), development and methodologies
Demonstrated experience in business relationship management and solution delivery
Strong understanding of project management methodologies and governance practices (Project Management Professional)
Experience with reporting, data management, and analytics solutions
Understanding information management principles
Strong communication and stakeholder engagement skills
Ability to translate business needs into practical technical solutions (technical architecture and solution design)

Pre Requisites

Must be Security Cleared as per City standards
Must take Oath of Confidentiality
Must have a valid Class 5 Driver’s License

The successful applicant may be eligible to participate in a Flexible Time Options Program which includes the option of working a 4 or 5-day work week, subject to business requirements.

Equal Opportunity Employer

We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of the communities in which we live and which we serve. We encourage and support applications from Indigenous persons, persons with disabilities, and members of visible minority groups. Candidates who belong to such groups, who are qualified, will be given preference at the time of selection.

Applications will be accepted through our online system only. Qualified applicants should submit their cover letters and resumes to:

City of Saint John

Attn: Hiring Committee

www.saintjohn.ca (careers)

Only those applicants being considered further will be contacted.

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More about this job

Responsibilities

Oversee the delivery, administration, security, and lifecycle of enterprise applications and digital solutions, including system integrations, reporting and analytics, and information management. Lead projects, vendors, and team members while partnering with service areas to align technology solutions with business needs, governance, and municipal requirements.

Requirements

Requires an undergraduate degree in information technology, computer science, business technology management, or a related field, plus at least seven years of progressive experience in enterprise applications, digital solutions, and information management. Candidates need experience with enterprise systems, project and cross-functional team leadership, vendors, reporting and analytics, and translating business needs into technical solutions; security clearance, an oath of confidentiality, and a valid Class 5 driver's license are also required.

Skills

Digital Solutions Delivery
Solution Architecture
Project Management
Vendor Management
Reporting and Analytics
Data Management
Information Governance
Risk and Compliance Management
Stakeholder Engagement
Team Leadership
SaaS Platforms
AI and Integration Development

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Applications
Digital Solutions
SaaS
On-Premises Platforms
ERP
Asset Management
ePermitting
System Administration
Application Development
AI
System Integration
Solution Architecture
Project Management
Project Management Professional
Reporting and Analytics
Dashboards
Data Management
Information Governance
Data Classification
Data Retention
Vendor Management
Contract Management
IT Governance
Security Standards
Risk Management
Compliance
Financial Systems
HR and Payroll Systems
Procurement Systems

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Jobs in Canada