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Added 7 mins ago
M
Principal Designer, Otherlife
MoonPay
Toronto, ON
- Full-time
…Reporting to Executive Creative Director Nick Ace, you will lead concepting, design, and execution hands-on across brand, product, AI video, and GTM work, setting the standard for craft and…
Added 7 mins ago
JI
IT Business Analyst, Halifax
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- Full-time
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Added 7 mins ago
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- Full-time
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Added 22 mins ago
IF
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- Full-time
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Added 37 mins ago
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Added 37 mins ago
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Technical Consultant (Custom Software)
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BT
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Added 1 hour ago
Senior Solutions Engineer
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Bilingual Customer Success Manager (French/English)
Salesforce Partner Canada
Montreal, QC
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Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
Added 2 hours ago
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Intermediate Accountant
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- Full-time
Lead and support month-end and year-end close processes, ensuring deadlines are met
Added 3 hours ago
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Tech Lead - Application Development N 4C
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Talent and Business Operations Manager, Stores
sephora.com
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…the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind…
Added 3 hours ago
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Channel Specialist
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- Full-time
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Added 3 hours ago
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Finance Manager, Plant Operations
''
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Added 4 hours ago
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Senior Manager, Enterprise Core Services
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Abbotsford, BC · Chilliwack, BC · Langley (District), BC · Langley, British Columbia
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Partnerships Lead, Startups & Channel
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Canada
- $85,000 to $105,000 CAD / year
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…accountability throughout the project lifecycle. You will also lead a project coordinator and strengthen processes, systems, and workflows to improve efficiency and consistency. The ideal…
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Added 5 hours ago
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Proposal Lead
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This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Proposal Lead based in Canada.
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Added 5 hours ago
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Director, People & Culture
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Lead the day-to-day operations of the People & Culture function, ensuring programs, processes, employee requests, documentation, and leader support are delivered efficiently and…
Added 5 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
Lead the development of dashboards, operational reporting, and decision-support tools
Added 6 hours ago
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Leader, GVS Inside Sales - Canada
Cisco
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- Full-time
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Added 6 hours ago
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Software Development Manager, Integration ML Models
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City of Saint John

Manager, Digital Solutions

Saint John, NB, Canada

$101,475.00 - $120,205.00/Year · Full-time

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Job details

Pay: $101,475.00 - $120,205.00/Year
Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum of 7 years of progressive experience in enterprise applications, digital solutions, and information management
Posting language: English
Posted: Oct 7, 2026

Original job description

Competition Number

26-098

Salary

$101,475.00 - $120,205.00/Year

Job Type

Permanent Full Time

Closing Date

November 4, 2026

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Position Overview

The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management functions. This role ensures that corporate systems - including major enterprise systems and other business applications - are reliable, secure, and aligned with strategic and operational objectives.

The position provides oversight for application lifecycle management (on-premises and SaaS) including major systems administration (e.g. ERP, Asset Management, ePermitting), application, AI and integration solution development, project execution, reporting and analytics, and information management practices. The role serves as a key liaison between Information Technology and service areas to ensure that technology solutions effectively support business outcomes and service delivery.

This position balances governance, solution design, and delivery with hands-on oversight of systems, vendors, and projects.

Key Responsibilities

Digital Solutions and Applications Management

Manage support, administration and lifecycle of the City’s portfolio of enterprise applications and integrated systems
Manage the reliability, performance, and lifecycle management of both on-premises and SaaS platforms
Manage application, AI and integration development, support, troubleshooting, and escalation processes in coordination with service delivery teams
Design and architecture of business solutions and applications, translating business requirements into secure, scalable, and supportable technology solutions aligned with enterprise standards

Enterprise System Administration

Manage major system administration, including configuration, integrations, security roles, and data structures
Manage stability, optimization, and alignment with business processes
Manage and approve system upgrades, enhancements, and vendor-delivered changes
Manage long-term sustainability and continuous improvement of enterprise systems

Business Solutions and Relationship Management

Act as the primary point of contact between IT and service areas for business applications and digital solutions
Partner with departments to understand operational needs and translate them into technology-enabled solutions
Establish and manage prioritization of initiatives, ensuring alignment with corporate strategy and governance
Promote user adoption and effective use of enterprise systems

Project and Delivery Management

Drive application and digital solution projects
Ensure projects are delivered in alignment with approved scope, timelines, and resources
Manage internal teams, vendors, and external partners to achieve project outcomes
Maintain project documentation, reporting, and governance practices

Reporting and Analytics

Own the development and delivery of corporate reporting and analytics solutions
Ensure data is accessible, reliable, and aligned with business and reporting requirements
Lead the development of dashboards, operational reporting, and decision-support tools
Collaborate with stakeholders to define reporting priorities and standards

Information Management

Collaborate in the development and oversight of information management practices
Ensure compliance with municipal, legislative, and policy requirements related to IT information governance
Manage data classification, retention, and lifecycle management practices
Promote sound information stewardship across the organization

Vendor and Contract Management

Manage relationships with software vendors, SaaS providers, and implementation partners
Manage vendor performance, deliverables, and contractual obligations
Coordinate procurement and renewal activities for applications and related services

Governance, Risk and Compliance

Ensure solutions align with IT governance, security standards, and municipal policies
Identify and manage risks related to applications, AI, data, and digital solutions
Support audit readiness, documentation, and compliance activities

Team Management

Responsible for team development and performance management for direct reports
Support workforce planning, role clarity, and skill development within the team
Foster a collaborative, service-oriented, and accountable work environment
Promote continuous improvement and innovation in service delivery

Essential Qualifications

Education & Experience

Undergraduate degree in Information Technology, Computer Science, Business Technology Management, or a related field
Minimum of 7 years of progressive experience in enterprise applications, digital solutions, and information management
Experience with Enterprise systems (e.g., financials, HR/payroll, procurement) and integrated platforms
Experience leading projects and managing cross-functional teams and vendors

Knowledge, Skills & Abilities

Strong understanding of enterprise applications (SaaS and on-premises environments), development and methodologies
Demonstrated experience in business relationship management and solution delivery
Strong understanding of project management methodologies and governance practices (Project Management Professional)
Experience with reporting, data management, and analytics solutions
Understanding information management principles
Strong communication and stakeholder engagement skills
Ability to translate business needs into practical technical solutions (technical architecture and solution design)

Pre Requisites

Must be Security Cleared as per City standards
Must take Oath of Confidentiality
Must have a valid Class 5 Driver’s License

The successful applicant may be eligible to participate in a Flexible Time Options Program which includes the option of working a 4 or 5-day work week, subject to business requirements.

Equal Opportunity Employer

We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of the communities in which we live and which we serve. We encourage and support applications from Indigenous persons, persons with disabilities, and members of visible minority groups. Candidates who belong to such groups, who are qualified, will be given preference at the time of selection.

Applications will be accepted through our online system only. Qualified applicants should submit their cover letters and resumes to:

City of Saint John

Attn: Hiring Committee

www.saintjohn.ca (careers)

Only those applicants being considered further will be contacted.

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More about this job

Responsibilities

Oversee the delivery, administration, security, and lifecycle of enterprise applications and digital solutions, including system integrations, reporting and analytics, and information management. Lead projects, vendors, and team members while partnering with service areas to align technology solutions with business needs, governance, and municipal requirements.

Requirements

Requires an undergraduate degree in information technology, computer science, business technology management, or a related field, plus at least seven years of progressive experience in enterprise applications, digital solutions, and information management. Candidates need experience with enterprise systems, project and cross-functional team leadership, vendors, reporting and analytics, and translating business needs into technical solutions; security clearance, an oath of confidentiality, and a valid Class 5 driver's license are also required.

Skills

Digital Solutions Delivery
Solution Architecture
Project Management
Vendor Management
Reporting and Analytics
Data Management
Information Governance
Risk and Compliance Management
Stakeholder Engagement
Team Leadership
SaaS Platforms
AI and Integration Development

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Applications
Digital Solutions
SaaS
On-Premises Platforms
ERP
Asset Management
ePermitting
System Administration
Application Development
AI
System Integration
Solution Architecture
Project Management
Project Management Professional
Reporting and Analytics
Dashboards
Data Management
Information Governance
Data Classification
Data Retention
Vendor Management
Contract Management
IT Governance
Security Standards
Risk Management
Compliance
Financial Systems
HR and Payroll Systems
Procurement Systems

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