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Added 14 mins ago
A&
Manager, Proposals
Aird & Berlis LLP
Toronto, ON
- Full-time
Aird & Berlis LLP is a prominent Canadian business law firm located in the heart of Toronto’s and Vancouver’s financial districts. With over 250 lawyers, business advisors and patent…
Added 14 mins ago
T
Manager, Operational Foundations
Thumbtack
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- Full-time
- Remote
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…job-related knowledge, geographic location, and other specific business and organizational…
Added 14 mins ago
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PAR Technology
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- $160,000 to $190,000 CAD / year
- Full-time
- Remote
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Added 14 mins ago
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Senior Information Security Analyst
TD
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…Manager. Additional showrooms or markets may be assigned based on business…
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Run discovery and requirements workshops with client architects, data leaders, and business stakeholders, then translate what you hear into a defensible target architecture.
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Spécialiste principal(e), Apprentissage et Développement, Canada / Senior Specialist, Learning & Development, Canada
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…cette personne transforme les besoins d’affaires convenus en solutions d’apprentissage concrètes et stimulantes. Les mandats évoluent selon les priorités de la filiale canadienne plutôt…
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Assembler 1
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Added 14 mins ago
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Workforce Support (HR) Specialist (12 month contract)
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- $60,000 to $65,000 CAD / year
- Full-time
We are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees worldwide. As a science and innovation…
Added 14 mins ago
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Client Success Manager, Associate (Canadian Public)
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- Full-time
…Morgan Stanley Wealth Management, provides workplace financial solutions that build employee financial confidence, foster loyalty, and help our corporate clients attract and retain top…
Added 28 mins ago
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Facility Services Manager
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- Full-time
…BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square…
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Digital Task and Project Support Lead
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- $85,000 to $100,000 USD / year
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The ideal candidate is a trusted partner who can work with digital project managers and delivery leads to translate business and operational challenges into actionable digital delivery…
Added 28 mins ago
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Associate Account Executive
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…Cybersecurity, Digital Transformation, Application Services, and Business Process Outsourcing (BPO) Services. Headquartered in Mississauga, Supra ITS operates with 650+ employees worldwide,…
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Director, Finance (CSM)
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Added 28 mins ago
AD
Workforce Support (HR) Specialist (12 month contract)
Avery Dennison
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- $60,000 to $65,000 CAD / year
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We are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees worldwide. As a science and innovation…
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Added 28 mins ago
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Senior Data Science Developer - Contract
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Added 28 mins ago
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…vendors, and customers to provide reliable electrical distribution solutions. Individuals in this position are expected to uphold Nedco’s service standards, contribute to a positive work…
Added 28 mins ago
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- Full-time

City of Saint John

Manager, Digital Solutions

Saint John, NB, Canada

$101,475.00 - $120,205.00/Year · Full-time

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Job details

Pay: $101,475.00 - $120,205.00/Year
Job type: Full-time
Apply by: Dec 4, 2026
Experience: Minimum of 7 years of progressive experience in enterprise applications, digital solutions, and information management
Posting language: English
Posted: Oct 10, 2026

Original job description

Competition Number

26-098

Salary

$101,475.00 - $120,205.00/Year

Job Type

Permanent Full Time

Closing Date

November 4, 2026

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Position Overview

The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management functions. This role ensures that corporate systems - including major enterprise systems and other business applications - are reliable, secure, and aligned with strategic and operational objectives.

The position provides oversight for application lifecycle management (on-premises and SaaS) including major systems administration (e.g. ERP, Asset Management, ePermitting), application, AI and integration solution development, project execution, reporting and analytics, and information management practices. The role serves as a key liaison between Information Technology and service areas to ensure that technology solutions effectively support business outcomes and service delivery.

This position balances governance, solution design, and delivery with hands-on oversight of systems, vendors, and projects.

Key Responsibilities

Digital Solutions and Applications Management

Manage support, administration and lifecycle of the City’s portfolio of enterprise applications and integrated systems
Manage the reliability, performance, and lifecycle management of both on-premises and SaaS platforms
Manage application, AI and integration development, support, troubleshooting, and escalation processes in coordination with service delivery teams
Design and architecture of business solutions and applications, translating business requirements into secure, scalable, and supportable technology solutions aligned with enterprise standards

Enterprise System Administration

Manage major system administration, including configuration, integrations, security roles, and data structures
Manage stability, optimization, and alignment with business processes
Manage and approve system upgrades, enhancements, and vendor-delivered changes
Manage long-term sustainability and continuous improvement of enterprise systems

Business Solutions and Relationship Management

Act as the primary point of contact between IT and service areas for business applications and digital solutions
Partner with departments to understand operational needs and translate them into technology-enabled solutions
Establish and manage prioritization of initiatives, ensuring alignment with corporate strategy and governance
Promote user adoption and effective use of enterprise systems

Project and Delivery Management

Drive application and digital solution projects
Ensure projects are delivered in alignment with approved scope, timelines, and resources
Manage internal teams, vendors, and external partners to achieve project outcomes
Maintain project documentation, reporting, and governance practices

Reporting and Analytics

Own the development and delivery of corporate reporting and analytics solutions
Ensure data is accessible, reliable, and aligned with business and reporting requirements
Lead the development of dashboards, operational reporting, and decision-support tools
Collaborate with stakeholders to define reporting priorities and standards

Information Management

Collaborate in the development and oversight of information management practices
Ensure compliance with municipal, legislative, and policy requirements related to IT information governance
Manage data classification, retention, and lifecycle management practices
Promote sound information stewardship across the organization

Vendor and Contract Management

Manage relationships with software vendors, SaaS providers, and implementation partners
Manage vendor performance, deliverables, and contractual obligations
Coordinate procurement and renewal activities for applications and related services

Governance, Risk and Compliance

Ensure solutions align with IT governance, security standards, and municipal policies
Identify and manage risks related to applications, AI, data, and digital solutions
Support audit readiness, documentation, and compliance activities

Team Management

Responsible for team development and performance management for direct reports
Support workforce planning, role clarity, and skill development within the team
Foster a collaborative, service-oriented, and accountable work environment
Promote continuous improvement and innovation in service delivery

Essential Qualifications

Education & Experience

Undergraduate degree in Information Technology, Computer Science, Business Technology Management, or a related field
Minimum of 7 years of progressive experience in enterprise applications, digital solutions, and information management
Experience with Enterprise systems (e.g., financials, HR/payroll, procurement) and integrated platforms
Experience leading projects and managing cross-functional teams and vendors

Knowledge, Skills & Abilities

Strong understanding of enterprise applications (SaaS and on-premises environments), development and methodologies
Demonstrated experience in business relationship management and solution delivery
Strong understanding of project management methodologies and governance practices (Project Management Professional)
Experience with reporting, data management, and analytics solutions
Understanding information management principles
Strong communication and stakeholder engagement skills
Ability to translate business needs into practical technical solutions (technical architecture and solution design)

Pre Requisites

Must be Security Cleared as per City standards
Must take Oath of Confidentiality
Must have a valid Class 5 Driver’s License

The successful applicant may be eligible to participate in a Flexible Time Options Program which includes the option of working a 4 or 5-day work week, subject to business requirements.

Equal Opportunity Employer

We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of the communities in which we live and which we serve. We encourage and support applications from Indigenous persons, persons with disabilities, and members of visible minority groups. Candidates who belong to such groups, who are qualified, will be given preference at the time of selection.

Applications will be accepted through our online system only. Qualified applicants should submit their cover letters and resumes to:

City of Saint John

Attn: Hiring Committee

www.saintjohn.ca (careers)

Only those applicants being considered further will be contacted.

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More about this job

Responsibilities

Oversee the City’s enterprise applications, digital solutions, data and information management, including system reliability, security, lifecycle management, reporting, and analytics. Lead solution delivery and projects, partner with service areas, manage vendors and contracts, and guide team development while ensuring governance, risk, and compliance requirements are met.

Requirements

Requires an undergraduate degree in information technology, computer science, business technology management, or a related field, plus at least seven years of progressive experience in enterprise applications, digital solutions, and information management. Candidates should have experience with enterprise systems, project and cross-functional team leadership, vendors, reporting and analytics, and information management; security clearance, an oath of confidentiality, and a valid Class 5 driver’s license are also required.

Skills

Digital Solutions Delivery
Solution Architecture
AI and Integration Development
Project Management
Reporting and Analytics
Data Management
Information Governance
Vendor Management
Contract Management
IT Governance
Risk and Compliance
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Applications
Digital Solutions
SaaS
On-Premises Platforms
ERP
Asset Management
ePermitting
AI Solutions
System Integrations
Solution Architecture
System Administration
Security Roles
Data Structures
Project Management
Project Management Professional
Reporting and Analytics
Dashboards
Data Management
Information Governance
Data Classification
Data Retention
Vendor Management
Contract Management
IT Governance
Risk Management
Compliance
Municipal Government
Security Clearance
Class 5 Driver’s License

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