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Added 13 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Works collaboratively with the Decision Support team to collect data from hospital systems to inform quality and patient safety issues.
Added 29 mins ago
PC
Forensic & Dispute Services  Senior Associate (Bilingual FR/EN)
Pwc Canada
Quebec, QC · Montreal, QC
- Full-time
…matters, fraud, regulatory and crisis situations. As part of the team, you will help provide support to our clients who wish to investigate potential financial crime, support clients…
Added 43 mins ago
TP
Boutique Manager (Contemporary Women's Fashion)
The Pink Door
Toronto, ON
- Full-time
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Added 43 mins ago
GC
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Game Companies
Vancouver, BC
- Full-time
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Added 59 mins ago
M
Director CX Insights & Activation
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Toronto, ON · Waterloo, ON
- Full-time
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Added 1 hour ago
SM
RQ11880 – Systems Testing/QA Specialist – Senior
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RQ11881 – Systems Testing/QA Specialist – Senior
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Added 1 hour ago
Engineering Manager, Quality & Developer Experience - LUS
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Added 1 hour ago
G
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Geek+
Markham, ON
- Full-time
As a Solutions Engineer at Geek+, you’ll turn customer data into automation solutions that work on the warehouse floor. You’ll analyze clients’ operational data (order profiles, SKU…
Added 1 hour ago
GA
2027 New Grad Position - Solutions Engineer
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- Full-time
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Added 1 hour ago
F
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- Full-time
Minimum twelve (12) years of work-related experience, six (6) years of which must have been in an operating environment within the mining industry;
Added 1 hour ago
F
Project Manager - Mining & Metals
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Vancouver, BC
- Full-time
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Added 2 hours ago
AT
Dock Supervisor - Nights
Armour Transportation Systems
St. John's, NL
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…or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information…
Added 2 hours ago
GC
Senior Learning and Development Advisor | Conseiller·ère en Apprentissage & Développement Senior·e
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…business focuses: Services and Original Games. Our Services team collaborates with gaming and entertainment giants like Disney, Sony, Activision, and Nintendo, delivering exceptional…
Added 2 hours ago
CM
HR Business Partner
Compass Minerals
Goderich, ON
- $114,000 to $160,000 CAD / year
- Full-time
We are seeking a HR Business Partner to join our team. This role serves as a strategic advisor to business leaders, aligning HR strategies, programs, and initiatives with organizational…
Added 2 hours ago
J
Django/Python Developer (Full-Stack) (NLM)
JobsInPython
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- Full-time
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Added 2 hours ago
MA
IAM RBAC Business Solution Analyst Lead
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Added 2 hours ago
MA
Technology Delivery Lead, Enterprise AI
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Oliver Wyman - Senior Lead AI Developer
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Added 2 hours ago
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Added 2 hours ago
LH
Product Manager, Referral Management
Lifemark Health Group
Brampton, ON
- $95,000 to $110,000 CAD / year
- Full-time
This is a hybrid position (4 days per week in office from 1 of our office locations below and 1 day remote)
Added 2 hours ago
LH
Product Manager, Referral Management
Lifemark Health Group
Toronto, ON · North York, ON
- $95,000 to $110,000 CAD / year
- Full-time
This is a hybrid position (4 days per week in office from 1 of our office locations below and 1 day remote)
Added 2 hours ago
C
Head of Growth & Marketing
Cardoor
Toronto, ON
- Full-time
We’re looking for a results oriented, data-driven Head of Growth & Marketing to lead CarDoor’s next stage of growth. As a member of the leadership team you will be reporting directly to the…

City of Saint John

Manager, Digital Solutions

Saint John, NB, Canada

$101,475.00 - $120,205.00/Year · Full-time

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Applications open in a new tab.

Job details

Pay: $101,475.00 - $120,205.00/Year
Job type: Full-time
Apply by: Dec 4, 2026
Experience: Minimum of 7 years of progressive experience in enterprise applications, digital solutions, and information management
Posting language: English
Posted: Oct 10, 2026

Original job description

Competition Number

26-098

Salary

$101,475.00 - $120,205.00/Year

Job Type

Permanent Full Time

Closing Date

November 4, 2026

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Position Overview

The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management functions. This role ensures that corporate systems - including major enterprise systems and other business applications - are reliable, secure, and aligned with strategic and operational objectives.

The position provides oversight for application lifecycle management (on-premises and SaaS) including major systems administration (e.g. ERP, Asset Management, ePermitting), application, AI and integration solution development, project execution, reporting and analytics, and information management practices. The role serves as a key liaison between Information Technology and service areas to ensure that technology solutions effectively support business outcomes and service delivery.

This position balances governance, solution design, and delivery with hands-on oversight of systems, vendors, and projects.

Key Responsibilities

Digital Solutions and Applications Management

Manage support, administration and lifecycle of the City’s portfolio of enterprise applications and integrated systems
Manage the reliability, performance, and lifecycle management of both on-premises and SaaS platforms
Manage application, AI and integration development, support, troubleshooting, and escalation processes in coordination with service delivery teams
Design and architecture of business solutions and applications, translating business requirements into secure, scalable, and supportable technology solutions aligned with enterprise standards

Enterprise System Administration

Manage major system administration, including configuration, integrations, security roles, and data structures
Manage stability, optimization, and alignment with business processes
Manage and approve system upgrades, enhancements, and vendor-delivered changes
Manage long-term sustainability and continuous improvement of enterprise systems

Business Solutions and Relationship Management

Act as the primary point of contact between IT and service areas for business applications and digital solutions
Partner with departments to understand operational needs and translate them into technology-enabled solutions
Establish and manage prioritization of initiatives, ensuring alignment with corporate strategy and governance
Promote user adoption and effective use of enterprise systems

Project and Delivery Management

Drive application and digital solution projects
Ensure projects are delivered in alignment with approved scope, timelines, and resources
Manage internal teams, vendors, and external partners to achieve project outcomes
Maintain project documentation, reporting, and governance practices

Reporting and Analytics

Own the development and delivery of corporate reporting and analytics solutions
Ensure data is accessible, reliable, and aligned with business and reporting requirements
Lead the development of dashboards, operational reporting, and decision-support tools
Collaborate with stakeholders to define reporting priorities and standards

Information Management

Collaborate in the development and oversight of information management practices
Ensure compliance with municipal, legislative, and policy requirements related to IT information governance
Manage data classification, retention, and lifecycle management practices
Promote sound information stewardship across the organization

Vendor and Contract Management

Manage relationships with software vendors, SaaS providers, and implementation partners
Manage vendor performance, deliverables, and contractual obligations
Coordinate procurement and renewal activities for applications and related services

Governance, Risk and Compliance

Ensure solutions align with IT governance, security standards, and municipal policies
Identify and manage risks related to applications, AI, data, and digital solutions
Support audit readiness, documentation, and compliance activities

Team Management

Responsible for team development and performance management for direct reports
Support workforce planning, role clarity, and skill development within the team
Foster a collaborative, service-oriented, and accountable work environment
Promote continuous improvement and innovation in service delivery

Essential Qualifications

Education & Experience

Undergraduate degree in Information Technology, Computer Science, Business Technology Management, or a related field
Minimum of 7 years of progressive experience in enterprise applications, digital solutions, and information management
Experience with Enterprise systems (e.g., financials, HR/payroll, procurement) and integrated platforms
Experience leading projects and managing cross-functional teams and vendors

Knowledge, Skills & Abilities

Strong understanding of enterprise applications (SaaS and on-premises environments), development and methodologies
Demonstrated experience in business relationship management and solution delivery
Strong understanding of project management methodologies and governance practices (Project Management Professional)
Experience with reporting, data management, and analytics solutions
Understanding information management principles
Strong communication and stakeholder engagement skills
Ability to translate business needs into practical technical solutions (technical architecture and solution design)

Pre Requisites

Must be Security Cleared as per City standards
Must take Oath of Confidentiality
Must have a valid Class 5 Driver’s License

The successful applicant may be eligible to participate in a Flexible Time Options Program which includes the option of working a 4 or 5-day work week, subject to business requirements.

Equal Opportunity Employer

We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of the communities in which we live and which we serve. We encourage and support applications from Indigenous persons, persons with disabilities, and members of visible minority groups. Candidates who belong to such groups, who are qualified, will be given preference at the time of selection.

Applications will be accepted through our online system only. Qualified applicants should submit their cover letters and resumes to:

City of Saint John

Attn: Hiring Committee

www.saintjohn.ca (careers)

Only those applicants being considered further will be contacted.

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More about this job

Responsibilities

Oversee the City’s enterprise applications, digital solutions, data and information management, including system reliability, security, lifecycle management, reporting, and analytics. Lead solution delivery and projects, partner with service areas, manage vendors and contracts, and guide team development while ensuring governance, risk, and compliance requirements are met.

Requirements

Requires an undergraduate degree in information technology, computer science, business technology management, or a related field, plus at least seven years of progressive experience in enterprise applications, digital solutions, and information management. Candidates should have experience with enterprise systems, project and cross-functional team leadership, vendors, reporting and analytics, and information management; security clearance, an oath of confidentiality, and a valid Class 5 driver’s license are also required.

Skills

Digital Solutions Delivery
Solution Architecture
AI and Integration Development
Project Management
Reporting and Analytics
Data Management
Information Governance
Vendor Management
Contract Management
IT Governance
Risk and Compliance
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Applications
Digital Solutions
SaaS
On-Premises Platforms
ERP
Asset Management
ePermitting
AI Solutions
System Integrations
Solution Architecture
System Administration
Security Roles
Data Structures
Project Management
Project Management Professional
Reporting and Analytics
Dashboards
Data Management
Information Governance
Data Classification
Data Retention
Vendor Management
Contract Management
IT Governance
Risk Management
Compliance
Municipal Government
Security Clearance
Class 5 Driver’s License

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Work requirements

Jobs in Canada