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City of Saint John

Manager Policy and Risk Management

Saint John, NB, Canada

$87,769.00 - $92,212.00/Year · Full-time

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Job details

Pay: $87,769.00 - $92,212.00/Year
Job type: Full-time
Apply by: Dec 2, 2026
Experience: Minimum of 5 years of experience in progressive roles including research and analysis, policy review and development, and managing risk for a corporation.
Posting language: English
Posted: Oct 14, 2026

Original job description

Competition Number

PF 26-015

Salary

$87,769.00 - $92,212.00/Year

Job Type

Permanent Full Time

Closing Date

November 4, 2026

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Position Overview

The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.

This is a management position reporting to the Inspector of Support Services. The incumbent will act in an advisory capacity to the senior police staff and Chief of Police in matters of research and analysis, policy, and risk management for the organization.

KEY AREAS OF RESPONSIBILITY

Policy and Procedures

Incumbent is responsible for the review, formulation, dissemination, and maintenance of the organization’s operational and administrative policies and procedures.

Ensures that there is an adequate process in place to enable the most efficient/effective strategy for collecting information, providing and receiving feedback, and informing organizational members of new policies and procedures and any changes to existing ones.
Identify and maintain the best e-platform to store and provide easy employee access to all policies, procedures, and business practices.
Monitors and analyzes various organization trends and activities.
Oversees all corporate policy matters, assesses and communicates important policy issues to stakeholders.
Follows up on the impact of trends and initiatives that are relevant to the organization.
Provides strategic advice and guidance as it relates to policies.
Collaborates with other police services across Canada to identify ‘Best Practices’ and their application to the Saint John Police Force.

Risk Management

Designing and implementing an overall risk management process for the organization;

Performing a risk assessment: Analyzing current risks and identifying potential risks that are affecting the Saint John Police Force.
Performing a risk evaluation: Evaluating the organization’s previous handling of risks, and comparing potential risks with criteria such as costs and legal requirements.
Establishing the appropriate risk levels for the organization.
Risk reporting tailored to the relevant audience.
Creating business continuity plans to limit risks.
Coordinate and assist with conducting policy and compliance audits.
Building risk awareness amongst staff by providing support and training within the organization.

Research and Analysis

Provide consultation and advice to senior managers regarding research leading to good decision-making for the Saint John Police Force.

Keeps informed of new developments in policing, identifies new avenues for potential research, and forecasts future requirements for service delivery.
As required, able to develop proposals for funding pilot projects, programs and other initiatives.
Provides recommendations and strategic advice to management members to ensure they have the relevant information on which to base decisions.
Extract, gather, research, analyze, interpret, forecast and report on police activity and demands for police service.

Right to Information and Protection of Privacy Act (RTIPPA)

Responsible for managing, coordinating, and responding to all RTIPPA requests that are addressed to the Chief of Police office.
Ability to interpret and develop a clear understanding of the Right to Information and Protection of Privacy Act as it relates to the Saint John Police Force.
Respond to all requests within established time period as set out by the Act.
When necessary, liaise with other SJPF units and outside agencies to obtain required information to satisfactorily meet the needs of the requesting party.

Essential Qualifications

Minimum of 5 years of experience in progressive roles including research and analysis, policy review and development, and managing risk for a corporation.
Current or previous experience working in a police environment is a definite asset.
Proficient in the Microsoft Office suite, including Word formatting and graphics, PowerPoint and Excel spreadsheet programming, all of which may be necessary for the creation of business documents and the handling of policy information.
Strong written, verbal and other communication skills required and be able to create business documents and write clear and concise reports.
Ability to communicate concepts (often of a complex nature) both orally and written. Ability to write clear and concise reports.
Possess good presentation skills, as well as strong planning and organizational skills.
Ability to set priorities and identify any areas that require further research.
As required, able to lead and guide a team of workers toward realizing the organization’s goals.
Demonstrated ability to multitask and work without supervision.
Effective leadership skills and be able to take responsibility of key organizational issues.
Good judgment and be able to make decisions in a timely manner; be able to set time lines and meet deadlines.
Excellent problem-solving skills and be able to conduct qualitative and quantitative analysis.

Education

University degree in Business Administration, Law, Arts, Public Policy or Public Administration or a combination of education and experience will be considered.

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Responsibilities

Oversee the development, review, communication, and maintenance of organizational policies and procedures, while designing and managing risk assessment, reporting, mitigation, and continuity processes. Provide research, analysis, and strategic advice to senior police leaders, and coordinate responses to information and privacy requests under RTIPPA.

Requirements

Requires at least five years of progressive experience in research and analysis, policy review and development, and corporate risk management; police-sector experience is an asset. A university degree in Business Administration, Law, Arts, Public Policy, or Public Administration is required, or an equivalent combination of education and experience, along with strong communication, analytical, organizational, and leadership abilities.

Skills

Policy Development
Risk Management
Research And Analysis
Policy Review
Compliance Auditing
Risk Assessment
Business Continuity Planning
Quantitative Analysis
Qualitative Analysis
Strategic Advising
Report Writing
Microsoft Office
Excel Spreadsheet Programming
Presentation Skills
Leadership
Privacy Legislation

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Keywords

Policy And Procedures
Risk Management
Research And Analysis
Policy Development
Policy Review
Risk Assessment
Risk Evaluation
Risk Reporting
Business Continuity
Compliance Audits
RTIPPA
Privacy Protection
Information Requests
Police Service
Best Practices
Strategic Advice
Service Delivery Forecasting
Funding Proposals
Pilot Projects
Qualitative Analysis
Quantitative Analysis
Microsoft Office
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Policy Information Platform
Stakeholder Communication

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