As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation. City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city - and their careers - forward. Build a City. Build a Future.
SCOPE:
The City of Surrey is committed to building a safe, inclusive, and thriving community. To advance this vision, the Public Safety Department leads core operations and integrates public safety functions across all City departments.
As a Program Analyst, you'll play a pivotal role in shaping the future of public safety in Surrey. Reporting to the Public Safety Lead Strategist, you will:
- Analyze policies and provide evidence-based recommendations
- Develop and evaluate programs that make a real impact
- Collect and interpret data to inform strategic decisions
- Create project planning documents to support the delivery of strategic initiatives
- Prepare reports and briefings for senior leadership
You will also contribute to priority initiatives, stakeholder engagement, and strategic planning that drive meaningful change.
RESPONSIBILITIES:
- Policy Alignment & Analysis: Research and analyze laws, regulations, and best practices to ensure City policies and programs comply with public safety legislation, provincial standards, and emergency management protocols.
- Policy, Program & Project Development: Support the design and delivery of public safety policies, programs, and projects that advance Surrey's strategic priorities.
- Evidence-Based Recommendations: Conduct comprehensive research, including cost-benefit and performance analyses, to inform program design and continuous improvement.
- Data-Driven Insights: Examine crime, emergency response, and public safety data to identify trends, risks, and targeted interventions; prepare clear, evidence-based reports for senior leadership and Council.
- Strategic Documentation: Draft issue papers and briefing notes; liaise with internal departments to ensure alignment with City initiatives and governance standards.
- Project and Performance Tracking: Support execution, tracking, and reporting on public safety initiatives under the City's Surrey Excels planning framework, ensuring measurable outcomes and accountability.
- Strategic Advisory Support: Provide senior management with research and policy advice on operational, organizational, and public safety issues impacting strategic plans, priorities, and service delivery models.
- Stakeholder Engagement: Support senior management in collaborating with external agencies, community partners, and interdepartmental teams to advance public safety objectives and integrated service delivery.
- Research Excellence: Conduct primary and secondary research to support innovative policy and program development.
- Communication & Confidentiality: Demonstrate exceptional written and verbal communication skills and maintain discretion when handling sensitive and confidential information.
QUALIFICATIONS:
- Completed post-secondary education at the university level in the areas of Public or Business Administration, Social Sciences, Criminology, or other related program.
- Up to 2 years experience and practice in research and policy/program analysis.
- Experience in primary and secondary research methods including survey design and implementation.
- An equivalent combination of education, training and experience may be considered.
- Experience in project management would be an asset.
- Experience in a public safety environment would be an asset.
EMPLOYMENT STATUS
Exempt - Regular Full-Time
