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City of Terrace

Human Resources Manager

Terrace, BC, Canada

RATE OF PAY: $120,964/Annum · Full-time

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Job details

Pay: RATE OF PAY: $120,964/Annum
Job type: Full-time
Apply by: Dec 13, 2026
Working hours: 35 hours/week
Posting language: English
Posted: Nov 13, 2026

Original job description

Posting No. 84-2026

JOB TITLE: HUMAN RESOURCES MANAGER

DEPARTMENT: ADMINISTRATION

(Full-time, permanent)

PLEASE FORWARD YOUR RESUME AND COVER LETTER TO HR@TERRACE.CA

GENERAL RESPONSIBILITIES:

Develops and implements human resources strategies aligned with the City’s objectives and operational plans.

Provides guidance, coaching, and direction regarding labour relations and human resources to all staff, unionized and exempt, while ensuring consistency in the interpretation and application of collective agreements and City policies.

Leads the full cycle recruitment processes including designing and implementing innovative recruitment strategies and employee onboarding systems.

Provides strategic advice and guidance on the development of staff to meet current and future operational needs.

Facilitates all aspects of collective bargaining on behalf of the employer.

Responsible for all non-occupational leave-related management, including administration and coordination of medical leave documentation, assessment of relevant submissions, preparation of medical forms, ongoing communication, facilitation of return to work/stay at work plans and accommodations.

Uses discernment and scrutiny in evaluating risks and opportunities related to employee matters.

Monitors and analyses HR metrics to inform decision-making and workforce planning.

Leads the change management associated with the implementation of new programming, policies, and procedures.

Builds and maintains effective working relations with all employees, and acts as the primary point of communication with employees in regards to human resources policies, procedures, practices, and legislation. Provides clear, actionable, and timely communication to colleagues and employees.

Promotes an inclusive and respectful workplace by developing and maintaining programs that support employee engagement, wellness, and retention.

Fosters positive relationships with union representatives and ensures collaborative labour relations. Prepares for, coordinates, negotiates, and implements all aspects of the collective bargaining process for CUPE and IAFF unions.

Ensures compliance with labour laws and other applicable legislation. Communicates changes in legislation and best practices with relevant staff.

Coordinates the development, maintenance, application and updating of job descriptions and job evaluation methodology.

Manages the maintenance of all employee files making sure all information is current and maintained in a confidential manner.

Other duties, as assigned by the City Manager.

PREFERRED QUALIFICATIONS:

Bachelor’s Degree in a relevant field, demonstrating education in Human Resources and/or Labour Management.

At least five years of labour relations experience, preferably in a unionized workplace. An equivalent combination of education and experience may be considered.

Experience working within or on behalf of a unionized environment.

A CPHR BC designation.

Comprehensive knowledge of relevant legislation such as the BC Labour Code, Employment Standards Act, BC Human Rights Code, and others.

Strong communication, interpersonal, teamwork, and facilitation skills.

Ability to maintain a high level of confidentiality and discretion of all matters.

The ability to work independently and prioritize, plan and manage multiple projects with limited oversight. Sound research skills and the ability to problem-solve.

Proficiency in Microsoft Office (Word, Outlook, Excel) and Adobe.

Valid BC Driver's License.

RATE OF PAY: $120,964/Annum

HOURS OF WORK: 35 hours/week. Vacation entitlement in lieu of overtime

BENEFITS: As per Policy #24 – Management Benefits

REPORTING TO: CITY MANAGER

THIS JOB POSTING WILL REMAIN OPEN UNTIL FILLED. INTERVIEWS WILL BE CONDUCTED ON A ROLLING BASIS, STARTING NOVEMBER 23, 2026.

PLEASE FORWARD YOUR RESUME AND COVER LETTER TO HR@TERRACE.CA

POSTING DATE: November 12, 2026

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More about this job

Responsibilities

Develop and lead human resources strategies, recruitment, employee development, leave and accommodation processes, and change management. Advise employees and leaders on labour relations and legislation, lead collective bargaining with CUPE and IAFF, and oversee HR records, job evaluation, workforce metrics, and employee engagement.

Requirements

Preferred qualifications include a relevant bachelor’s degree, at least five years of labour relations experience, experience in a unionized environment, and a CPHR BC designation; equivalent education and experience may be considered. Candidates should have knowledge of applicable British Columbia employment legislation, strong communication and facilitation skills, discretion, independent project-management and problem-solving abilities, Microsoft Office and Adobe proficiency, and a valid BC driver’s licence.

Skills

Human Resources Strategy
Labour Relations
Collective Bargaining
Recruitment
Employee Onboarding
Workforce Planning
Change Management
Employee Engagement
Leave Management
Return-to-Work Planning
Accommodation Management
Legislative Compliance
Job Evaluation
Confidential Records Management
Microsoft Office
Adobe

Visa sponsorship

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Keywords

Human Resources
Labour Relations
Collective Bargaining
CUPE
IAFF
CPHR BC
Recruitment
Employee Onboarding
Workforce Planning
Change Management
Employee Engagement
Employee Wellness
Employee Retention
Medical Leave Management
Return-to-Work Plans
Workplace Accommodations
Labour Legislation
BC Labour Code
Employment Standards Act
BC Human Rights Code
Job Descriptions
Job Evaluation
HR Metrics
Confidential Employee Records
Microsoft Word
Microsoft Outlook
Microsoft Excel
Adobe

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Jobs in Canada