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Added 1 min ago
Senior Analyst, AI Enablement & Analytics (12 Month Contract)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Senior Data Analyst leads analytical framing, experimentation, business analysis, value realization, stakeholder engagement, and solution delivery support for AI-enabled business…
Added 30 mins ago
Head, Government Relations, Strategic Partnerships & Industrial Participation
Calian in Space & Technology
Ottawa, ON
$150,000 to $180,000 CAD / year
Full-time
…strengthening Calian’s position as a leading Canadian mission-critical technology…
Added 31 mins ago
System Analyst
Royal College of Physicians and Surgeons of Canada
Ottawa, ON
Full-time
Reporting to the Team Lead, IT Corporate Systems, as a System Analyst you will work with Business Analysts, Developers, Technical Architects, Third-Party Vendors, and Client Groups to…
Added 1 hour ago
Programmer Analyst
Societe Generale
Montreal, QC
Full-time
This is a central and dynamic position as you will develop and maintain our software applications, operations, and development platforms.
Added 1 hour ago
Sourcing Manager- Human Resources Category Lead
Societe Generale
Montreal, QC
Full-time
…(including contingent labor, recruitment, benefits, learning & development, payroll, and HR technology platforms) and knowledge in commercial and contractual structures. Additionally, the…
Added 1 hour ago
Business Analyst - IT V
Robertson & Company Ltd.
Toronto, ON
Contract
Robertson is seeking a skilled Business Analyst - IT V to join our client in support of an existing vacancy.
Added 2 hours ago
Project Manager/Business Analyst
Brunel
Calgary, AB
$120 to $140 CAD / hour
Contract
Brunel is currently seeking a Project Manager/Business Analyst to support Project Fusion by enabling effective coordination across the Procure to Pay Business Workstream. This role focuses…
Added 2 hours ago
Business Analyst
City of Winnipeg
Winnipeg, MB
Full-time
The Business Analyst leads the analysis and conceptual design of the solution, documenting business processes and business requirements, functional specifications, user experience,…
Added 2 hours ago
Senior Guidewire Business Analyst
Michael Page
Markham, ON
$68 to $83 CAD / hour
Temporary
The successful candidate will bring 8+ years of Business Systems Analyst experience, including at least 5 years working with Guidewire solutions and deep expertise in Guidewire…
Added 3 hours ago
Business Analyst
Blanc Labs
Toronto, ON
We are looking for a Business Analyst to translate business needs into clear functional and technical requirements for enterprise data, integration, and application initiatives. This role…
Added 3 hours ago
System Analyst
Toronto Public Library
Toronto, ON
$93,948.4 to $106,000 CAD / year
Full-time
The Systems Analyst is responsible for supporting the Manager and Lead in implementing and maintaining enterprise infrastructure on premises and in the cloud. The Systems Analyst provides…
Added 4 hours ago
Solutions Architect
LanceSoft, Inc.
Toronto, ON
Contract
Role: Maximo (MAS) Functional Analyst (Maximo Solution Architect)
Added 7 hours ago
Sr. Analyst, Business Intelligence
Viral Nation Inc.
Canada
Lead the development and delivery of strategic reports and insights, translating complex data into actionable recommendations that drive business growth and marketing optimization.
Added 13 hours ago
IT MANAGER
AFD Petroleum Ltd.
Edmonton, AB
Job Summary: Our IT Manager keeps the technology behind AFD running securely and reliably across our operations in Alberta, B.C., Yukon, and Alaska. You’ll lead our IT team, own our…
Added 13 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 13 hours ago
Product Manager, Destination
Jobbe
Moncton, NB
Full-time
Lead cross-functional initiatives by partnering with Technology, Marketing, Analytics, Operations, vendors, and external stakeholders to deliver product outcomes.
Added 15 hours ago
Senior Business Analyst - Fredericton, New Brunswick
CGI
Fredericton, NB
Full-time
Act as IT lead for all internal and 3rd party development vendors
Added 15 hours ago
Business Systems Analyst
CGI
Halifax, NS
Full-time
We are seeking a Business Systems Analyst to support the delivery of large-scale IT initiatives within a banking and payments environment. The role works closely with Agile Scrum teams,…
Added 15 hours ago
Configuration Management/PLM Senior Analyst
Accenture
Montreal, QC
Full-time
…take advantage of significant market opportunities as digital technology moves into the core of industry in product development and manufacturing environments. You’ll help them transform…
Added 16 hours ago
Data Analyst Lead
Affinity
Vancouver, BC
Contract
On behalf of our client, Affinity is seeking a Data Analyst Lead to advance enterprise data platform reporting. This role is responsible for leading a squad dedicated to Equity Financial…
Added 19 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 19 hours ago
Sr. Data Analyst -1806 (Asset Management)
Amyantek
Toronto, ON
Contract
 Snowflake is the preferred data platform, as it is the organization's primary technology.
Added 21 hours ago
Senior IAM & Cyber Assurance Analyst
AIMCo
AB · Calgary, AB · Edmonton
Full-time
Working closely with Technology, Cyber Security, Risk, Procurement, Legal, and business teams, you will lead initiatives that enhance identity governance, access controls, authentication…
Added 1 day ago
Business Systems Analyst V # 26-24723
US Tech Solutions
Toronto, ON
$80 to $85 CAD / hour
Contract
We are seeking an experienced Business Systems Analyst with strong technology delivery experience and expertise in QRM, Treasury, Asset-Liability Management (ALM), Interest Rate Risk (IRR),…
Added 1 day ago
Meditech Support Analyst
Royal Victoria Regional Health Centre
Barrie, ON
Full-time
…integrations and operational functions. The MEDITECH Support Analyst functions as Tier 2 service and support and may also support various workflow and modules associated with user and…

City of Toronto

BUSINESS MANAGEMENT ANALYST

Toronto, ON, Canada

Pay: Job ID: 66361 Job Category: Policy, Planning & Research Division & Section: Toronto Water, Strategic Planning & Workforce Dev Work Location: Metro Hall, 55 John St, Toronto, ON M5V 0C4 Job Type & Duration: Full-Time, Permanent Vacancies Salary Range: $89,337.00 - $132,880.00 Shift Information: Monday to Friday, 35 hours per week Affiliation: Non-Union Number of Positions Open: 2 Posting Period: 29-Sep-2026 to 14-Oct-2026
Apply by: Oct 15, 2026
Working hours: 35 hours per week
Posting language: English
Posted: Sep 28, 2026

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Original job description

Job ID: 66361
Job Category: Policy, Planning & Research
Division & Section: Toronto Water, Strategic Planning & Workforce Dev
Work Location: Metro Hall, 55 John St, Toronto, ON M5V 0C4
Job Type & Duration: Full-Time, Permanent Vacancies
Salary Range: $89,337.00 - $132,880.00
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 2
Posting Period: 29-Sep-2026 to 14-Oct-2026

Toronto Water is the City of Toronto division responsible for all aspects of drinking water treatment and supply, wastewater collection and treatment, and stormwater management. The Division’s six business sections manage a large number of facilities and assets across the city, including treatment plants, pumping stations, water and sewer mains, laboratories and yards.

As a Business Management Analyst within the Strategic Planning and Workforce Development unit, you will provide client-focused, value-added advisory services and lead initiatives that support business, technology, financial, operational, performance, and risk management objectives.

You bring strong analytical, problem-solving, and research skills, with the ability to assess complex issues, develop practical solutions, and provide sound recommendations that support informed decision-making. You can communicate complex information clearly through reports, presentations, and stakeholder engagement, while effectively building consensus across diverse groups.

This role requires an exceptional relationship builder and negotiator who thrives in a multidisciplinary environment, exercises sound judgment, and confidently collaborates with leaders at all levels on sensitive and complex matters. You are accountable, proactive, and comfortable working independently, challenging existing approaches constructively, and driving continuous improvement.

Reporting to the Advisor, Strategic Planning & Business Support, you will contribute to a diverse portfolio of work that includes business and technology planning, process improvement, project management, performance measurement, financial analysis, strategic planning, and organizational change initiatives. You will also support the development, evaluation, negotiation, and administration of large-scale service agreements, procurement processes, and contracts, while leveraging a strong understanding of budgeting and financial systems.

Certification or accreditation in Lean, Six Sigma, and/or Project Management is considered an asset.

A vital analytical and strategic role in the water and wastewater field

Leveraging your considerable strengths as an analyst, you’ll initiate and conduct industry and business research and analysis applicable to developments within the water and wastewater field, corporate policies and practices, legislation and initiatives by other levels of government. We’ll rely on you to document, map, analyze, design and re-engineer business processes to improve efficiency of operations and programs, and conduct feasibility studies and financial analyses to assess and integrate processes, technologies, and business requirements, and measure the cost and effectiveness of service delivery solutions, projects and programs. You’ll also develop and manage strategic business and operational planning activities, such as developing and writing detailed business cases, performance reports, and service delivery plans that support budget and resource allocations and/or recommend changes to programs, policies and procedures.

Building relationships and delivering solutions in a multi-stakeholder environment

Collaborative in approach, you’ll shape and define projects and initiatives in consultation with clients and stakeholders to determine the terms of reference, objectives, scope, methodology, activities, schedule, resource requirements, monitoring and performance measurement to be employed. You’ll also facilitate, coordinate and support internal and cross-divisional working groups, committees and ad-hoc work teams, in order to improve communications, build and manage co-operative relationships, coordinate efforts, and deliver projects and solutions.

Sharing knowledge and driving best practices

Committed to maintaining an awareness of current trends, practices and directions in both the professional business world and the water and wastewater marketplaces, you’ll apply management concepts and techniques, including best practices, and recommend their implementation where appropriate. Through participation in senior-level management meetings, you’ll gain a further understanding of the issues impacting Toronto Water, present findings, assess implications and viability of alternatives, and provide recommendations.

You’ll also liaise and consult with Toronto Water and other City staff to gather sufficient knowledge of City and divisional operations, programs and services to ensure the achievement of objectives, compliance with applicable policies and legislation, and adherence to sound management principles and practices.

Implementing and reviewing performance measures, maintaining data on performance measures, and preparing divisional performance measurement reports to meet the organization's strategic needs.

Providing results-focused team leadership

Experienced in all phases of project management, you’re ready to coordinate and/or provide direction to a team of staff as well as manage assigned projects, ensuring effective teamwork and communication, and high standards of work quality and organizational performance, and promoting accountability and continuous learning. It will also be your job to ensure that project expenditures are controlled and maintained within approved budgets.

Key Qualifications:

Post-secondary education in business or public administration, a professional discipline or other pertinent field related to the job function, or an approved equivalent combination of education and experience.
Considerable experience in analyzing and implementing strategic and long-term business planning activities, including researching, developing and writing processes, technical requirements, business plans, business performance reports, and/or service delivery plans in support of system development, policies, programs and recommendations.
Considerable analytical and implementation experience in assisting large organizations in the areas of organizational design, business and technology planning, process review and modelling, and management structure development, using various management concepts, tools and techniques.
Considerable experience in all phases of project management, including managing project teams, facilitating and coordinating stakeholders and meetings, developing project scopes and handling competing priorities and multiple tasks concurrently.
Extensive experience in initiating, leading and implementing proactive continuous improvement initiatives, and knowledge and ability to develop a performance management framework, including establishing, monitoring and reporting on key performance measures and indicators.
Exceptional interpersonal and organizational skills including relationship building, negotiation and conflict resolution, with the ability to work collaboratively with divisional and/or other City staff at all levels and deal with senior management on complex and sensitive issues.
Well-developed written and oral communication skills, with the ability to prepare clear, concise written reports, deliver effective presentations, and effectively communicate findings, conclusions and complex information in an understandable way.
You’re also proficient in using spreadsheets, databases and other software tools and applications for presentations and graphics, project management, business modelling, and fiscal and statistical analytical packages
A valid Province of Ontario Class "G" driver's licence and ability to obtain and maintain a City Permit.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

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More about this job

Responsibilities

The Business Management Analyst will lead strategic initiatives, business planning, and process improvement projects within the Toronto Water division. They are responsible for conducting financial and operational research, managing service agreements, and providing advisory services to support informed decision-making.

Requirements

Candidates must possess post-secondary education in business or public administration and have significant experience in strategic planning, project management, and organizational design. Strong analytical, communication, and interpersonal skills are required to collaborate with stakeholders and manage complex business processes.

Skills

Strategic planning
Business analysis
Project management
Financial analysis
Process improvement
Performance measurement
Stakeholder engagement
Change management
Procurement
Contract administration
Business case development
Data analysis
Negotiation
Relationship building
Research
Report writing

Visa sponsorship

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Keywords

Strategic Planning
Business Analysis
Project Management
Financial Analysis
Process Improvement
Performance Measurement
Lean
Six Sigma
Procurement
Contract Administration
Business Case
Data Analysis
Stakeholder Management
Change Management
Water Management
Wastewater
Public Administration
Policy Development
Budgeting
Feasibility Studies
Business Modelling
Reporting
Negotiation
Relationship Building
Strategic Advisory
Operational Planning
Risk Management
Performance Framework
Compliance
Research

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