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Added 13 mins ago
LC
Supervisor, Warehouse
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- Full-time
Train, coach, and support team members on policies, procedures, systems, and best practices.
Added 13 mins ago
E
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- Full-time
EECOL is an affiliated company of Wesco International. Future correspondence, documentation and systems may reference the Wesco name.
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Plan, coordinate, and supervise preventive maintenance programs and corrective maintenance activities across building systems and infrastructure.
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· Ensure all contract documentation is accurately maintained within approved Contract Management Systems.
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Remote, Canada
- $128,000 to $160,000 CAD / year
- Full-time
- Remote
…safe care and creating positive change across Canada's health…
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- Full-time
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Plant Operator (Goose Lake, NU)
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Senior QA Developer
AlgaeCal
Remote, Canada
- Full-time
- Remote
…properly, from the storefront customers see to the backend systems they don’t. You’re comfortable digging into code, tracking down stubborn bugs, and figuring out why a test that worked…
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With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and…
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Senior QA Developer
AlgaeCal
Remote, Canada
- Full-time
- Remote
…properly, from the storefront customers see to the backend systems they don’t. You’re comfortable digging into code, tracking down stubborn bugs, and figuring out why a test that worked…
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Senior Director, People Operations
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Independent Electricity System Operator
Canada
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Added 13 mins ago
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Kafka Platform Admin/Kafka Developer
Experis
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- Contract
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Added 13 mins ago
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City of Toronto

DIVISION CHIEF (Data Analytics and Decision Support)

Toronto, ON, M3H 5R9, Canada

Salary: $222,804.40, TM5477, Wage Grade EMF1

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Job details

Pay: Salary: $222,804.40, TM5477, Wage Grade EMF1
Apply by: Nov 18, 2026
Working hours: 35 hours per week
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Category: Emergency, Fire and Paramedics Services

Division & Section: Fire Services, Fire Svcs Comm, Tech & Org Performance

Work Location: TFS Headquarters, 4330 Dufferin Street, M3J 2X2

Job Type & Duration: One (1) Full-time, Permanent

Salary: $222,804.40, TM5477, Wage Grade EMF1

Shift Information: Monday to Friday, 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 1

Posting Period: 02-NOV-2026 to 17-NOV-2026

Reporting to the Deputy Fire Chief, Communications, Technology and Organizational Performance, the Division Chief (Data Analytics and Decision Support) provides strategic leadership and oversight of data analytics, business intelligence, organizational performance, information management and decision-support services for Toronto Fire Services.

The position leads multidisciplinary teams in delivering reliable, timely and actionable information to support evidence-based decision-making, operational planning, continuous improvement, public information, accreditation and organizational accountability.

Working collaboratively with senior leadership, operational divisions and external stakeholders, the Division Chief establishes data and information management strategies, governance frameworks and reporting priorities, ensuring compliance with applicable legislation, corporate policies and professional standards.

Major Responsibilities:

Provides strategic leadership and direction for data analytics, business intelligence, performance measurement, information management and decision-support services, including the development of strategies, governance frameworks, standards and priorities.
Leads and develops multidisciplinary teams, fostering an inclusive, accountable and high-performing environment focused on service excellence and continuous improvement.
Oversees analytical studies, dashboards, reporting platforms, data models, statistical tools and geographic information systems, providing strategic advice and recommendations to support operational planning, resource allocation, risk management and policy development.
Establishes performance measures and monitoring frameworks, supporting organizational performance analysis, strategic planning, accreditation, service reviews and continuous improvement initiatives, including Community Risk Assessments, Standards of Cover and annual program appraisals.
Provides oversight of data quality, information governance, records management, privacy, access, disclosure, retention and information stewardship, ensuring compliance with legislative and corporate requirements.
Manages operating and capital budgets, procurement, contracts, consultants and complex projects, ensuring effective governance, risk management and delivery.
Builds and maintains partnerships with City divisions, emergency service agencies, government, academia, vendors and other stakeholders, while monitoring emerging technologies and practices in analytics, artificial intelligence, GIS and public safety information management.

Key Qualifications:

Post-secondary degree or diploma in Data Science, Computer Science, Mathematics, Statistics, Information Systems, Business Administration, Public Administration, Geography, Geomatics or a related discipline, or an equivalent combination of education and experience.
Extensive experience providing strategic leadership in data analytics, business intelligence, performance measurement, information management or decision-support services within a large, complex organization.
Extensive experience leading and managing multidisciplinary teams, including establishing priorities, overseeing performance, supporting staff development and driving organizational improvement.
Considerable experience applying business intelligence, statistical analysis, data management and geographic information systems to develop analytical studies, dashboards, reporting solutions and recommendations for senior leadership and external partners.
Considerable experience developing and implementing performance measurement frameworks, analytical reporting and data governance practices to support service planning, operational performance, data quality and evidence-based decision-making.
Considerable experience developing and implementing records and information management strategies, governance frameworks and digital information management solutions, including records retention, information lifecycle management and compliance requirements.
Considerable experience managing operating and capital budgets, procurement, contracts, consultants and complex projects.
Expert knowledge of information governance, privacy, access to information, records management and applicable legislation, including MFIPPA, PHIPA and the Archives and Recordkeeping Act, 2006.
Expert knowledge of analytical and reporting technologies such as Power BI, SQL, SQL Server Reporting Services, data warehouses, statistical software, data integration tools and ESRI ArcGIS.
Knowledge of quality management, accreditation and continuous improvement processes, including familiarity with Commission on Fire Accreditation International standards.
Familiarity with municipal government, emergency services, public safety operations or similarly complex operational environments.
Strong strategic thinking, analytical, research and problem-solving skills, with the ability to assess complex issues and provide practical recommendations.
Excellent communication, consultation, negotiation and stakeholder engagement skills, including the ability to present complex technical information to diverse audiences.
Demonstrated political acuity, sound judgment and discretion in managing sensitive or confidential matters, competing priorities and organizational change.
Ability to exercise independent judgment, initiative and accountability while fostering collaborative, inclusive and high-performing teams.
Proficiency in Microsoft Office and related business applications.
Professional certification in data analytics, business intelligence, agile and/or project management, quality management or a related discipline would be considered an asset.

Note To Current City of Toronto Employees

City of Toronto employees are eligible to apply for the posted job opportunity, but cannot hold two different jobs. To be considered for this job posting, you must indicate that you are a "Current City of Toronto employee" on the on-line application form, and provide your "Employee Number".

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

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More about this job

Responsibilities

The Division Chief provides strategic leadership for data analytics, business intelligence, and organizational performance services within Toronto Fire Services. They lead multidisciplinary teams to deliver actionable information that supports evidence-based decision-making, operational planning, and continuous improvement.

Requirements

Candidates must possess a post-secondary degree or diploma in a relevant field and extensive experience in strategic leadership within data analytics or decision-support services. Expert knowledge of information governance, analytical technologies, and managing complex projects in a large organization is required.

Skills

Data Analytics
Business Intelligence
Strategic Leadership
Performance Measurement
Information Management
Decision Support
Statistical Analysis
Geographic Information Systems
Data Governance
Project Management
Budget Management
Public Safety Information Management
Records Management
Stakeholder Engagement
Policy Development
Risk Management

Visa sponsorship

Not detected in the job text

Keywords

Data Analytics
Business Intelligence
Performance Measurement
Information Management
Decision Support
Strategic Planning
Governance Frameworks
Statistical Analysis
Geographic Information Systems
GIS
Power BI
SQL
Data Warehousing
ESRI ArcGIS
Community Risk Assessment
Accreditation
MFIPPA
PHIPA
Records Management
Budget Management
Procurement
Public Safety
Emergency Services
Data Quality
Continuous Improvement
Policy Development
Stakeholder Engagement
Leadership
Multidisciplinary Teams
Operational Planning

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