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Added 9 mins ago
NG
Assay Lab Trainee
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- Full-time
Execute procedures and systems to achieve results within given timeframes according to the Laboratory Service Agreement.
Added 9 mins ago
R
Senior Full Stack Engineer (Rails & React)
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Added 9 mins ago
PL
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Maintain organized project records, correspondence, reports, and supporting documentation using established document management systems
Added 9 mins ago
A
Senior Principal Engineer
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BL
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- $18 CAD / hour
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Added 9 mins ago
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Business Systems Analyst - Guidewire
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Associate, Retail Equity Trading
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Develops an understanding of and proficiency in using all required systems and models.
Added 10 mins ago
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Systems Administrator (Azure Cloud)
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Added 10 mins ago
MC
Commercial Analyst
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Added 10 mins ago
AC
Analyste En Information Financière
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Added 10 mins ago
FS
Apprentice Technician
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NF
Executive Assistant
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- Full-time
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Added 10 mins ago
OR
Sr Specialist, Contact Center Operations & Training
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Added 10 mins ago
8S
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- Full-time
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Added 10 mins ago
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Sr. Software Developer
Open Text Corporation
Richmond Hill, ON
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Hardware Engineer Co-op
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Added 10 mins ago
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Added 10 mins ago
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Indirect Tax, Recovery Data Analytics
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Added 10 mins ago
PH
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Added 10 mins ago
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Nuclear Medicine PET CT Technologist P2A
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Demonstrated knowledge of PACS/Radiology Information Systems, i.e., digital imaging, image archiving and retrieval.
Added 10 mins ago
PH
Nuclear Medicine PET CT Technologist P2A
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Demonstrated knowledge of PACS/Radiology Information Systems, i.e., digital imaging, image archiving and retrieval.

City of Toronto

OPERATIONS SUPPORT OFFICER

Toronto, ON, M5V 3C6, Canada

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Applications open in a new tab.

Job details

Apply by: Nov 19, 2026
Working hours: 35 hours per week
Posting language: English
Posted: Nov 3, 2026

Original job description

Job ID: 65866
Job Category: Administrative
Division & Section: Parks & Recreation, Capital Projects Design & Delivery
Work Location: Initially based at Metro Hall (55 John St, Toronto, Ontario M5V 3C6) and will relocate to North York Civic Centre (5100 Yonge St, North York, Ontario M2N 5V7) once the new location is operational
Job Type & Duration: 1 Temporary Vacancy, until December 31, 2027
Salary Range: $74,781.00 - $99,947.00
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 03-Nov-2026 to 18-Nov-2026

Reporting to the Program Manager, Project Excellence Office (PXO), the Operations Support Officer co-ordinates overall operational support activities for the section and division, and provides functional support to the Parks & Recreation, Capital Projects Design & Delivery (CPDD).

Major Responsibilities:

Implements detailed plans and recommends policies/procedures regarding program specific requirements.
Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
Provides project management support and leadership within the Division.
Prepares strategies, work plans, requests for proposals, budgets, council reports and presentations.
Prepares, organizes and presents business cases, proposals, solutions and budgets or similar formal documents and statements to various audiences, including stakeholders, clients and the public.
Assists in the development and maintenance of standards and specifications for program and operational systems for the CPDD Section.
Liaises with other Divisions, Departments, residents, councillors, internal, and external partners.
Provides technical and educational training and professional development requirements to staff.
Develops and maintains templates for data collection.
Reviews system of internal control and performs internal facility audits, as an enhancement to Corporate Audit functions.
Develops a comprehensive business plan for the section/division including revenue projection and new venture opportunities, forecasting and allocation of resources, including tracking reserve fund contributions and balances.
Ensures compliance and effectively communicates changes in policies and procedures within the CPDD Branch and Division.
Processes applications, and evaluates, and monitors data, grant applications. Liaises with support community groups.
Ensures timely and effective production of all required grants, program reports, statements and maintenance of appropriate records.
Manages departmental/divisional initiatives and provides counselling to ensure access and equity to the Division's programs and services.
Attends and evaluates events, document facility damages and prepare incident and accident reports.
Resolves risk management and sensitive and potentially damaging liability issues.
Ensures a safe work environment by establishing and enforcing safety standards and practices.
Manages leases and agreements pertaining to CPDD Section business. Liaises with the Division's Business Services Unit in undertaking all negotiations and preparation of Leases and Agreements.
Supports and promotes the Access and Equity philosophy, vision and mission and divisional direction as it relates to People with Disabilities.
Provides information and maintains a monitoring system for issue tracking such as labour relations, staff development and confidential data collection for People with Disabilities, and staff development.
Prepares Council and Committee reports, briefing notes, motions and other correspondence for the Section.
Ensures effective claims investigation and provision of information by conducting investigations and providing appropriate information to City Adjusters. Prepares appropriate response letter for Director's signature.
Acts as a Supervisor under the definitions of the Occupational Health and Safety Act, and ensures that adequate training, safety equipment and safe work procedures are in place in order to develop a strong culture of Health and Safety and minimize any Health and Safety issues.

Key Qualifications:
Your application must describe your qualifications as they relate to:

Post-secondary education in Industrial/Systems Engineering, Business Management, or a discipline pertinent to the job function and/or equivalent combination of education and experience. Lean Six Sigma, Yellow or Green Belt and PMP certifications are considered an asset.
Considerable experience in project management and large scale, multi-faceted process coordination.
Experience in the use of SharePoint with adding, modifying, and deleting access to SharePoint sites, folders, and libraries along with creating and modifying SharePoint Lists.
Experience in researching, formatting, analyzing and developing/writing complex reports and correspondence for the consideration of senior management and Council.
Experience in the use of current office and workplace technology such as Microsoft 365 (Word, Excel, PowerPoint, and Outlook), financial software (i.e. SAP or equivalent) and other computer applications relevant to the position.
Process automation experience is an asset.
Excellent verbal and written communication skills with the ability to communicate clearly and effectively to a variety of audiences.
Ability to multitask and effectively carry out the various duties and responsibilities of this position, with minimal direction.
Knowledge of City's Financial Reporting policies and procedures (i.e. variance reporting and accruals).
Knowledge of the City of Toronto Purchasing policies and procedures.
Understanding of the wide range of Parks, Forestry and Recreation core functions, services and current issues facing the division.
Working knowledge of health and safety, human rights and labour relations legislation, corporate standards, policies and practice.
Ability to use discretion and maintain confidentiality while working with issues of a sensitive nature.
Excellent interpersonal skills with the ability to establish and maintain effective working relationships with all levels of staff and external contacts.
Ability to work independently and cooperatively with multi-disciplinary groups and others in a team environment.
Ability to work flexible hours and under time constraints to meet deadlines.

Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

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More about this job

Responsibilities

The Operations Support Officer coordinates operational support activities and provides functional project management support for the Parks & Recreation, Capital Projects Design & Delivery section. Responsibilities include administering budgets, preparing business cases and council reports, and ensuring compliance with policies and safety standards.

Requirements

Candidates must have post-secondary education in Industrial/Systems Engineering, Business Management, or a related field, along with significant experience in project management and process coordination. Proficiency in Microsoft 365, SharePoint, and financial software is required, while Lean Six Sigma or PMP certifications are considered assets.

Skills

Project management
Budget administration
Process coordination
SharePoint
Microsoft 365
Financial reporting
Data collection
Report writing
Internal auditing
Risk management
Stakeholder management
Policy implementation
Business planning
Occupational health and safety
Communication skills
Interpersonal skills

Visa sponsorship

Not detected in the job text

Keywords

Operations Support
Project Management
Capital Projects
Budgeting
SharePoint
Microsoft 365
SAP
Lean Six Sigma
PMP
Process Automation
Internal Audit
Risk Management
Occupational Health and Safety
Policy Development
Business Planning
Grant Management
Stakeholder Liaison
Council Reports
Data Analysis
Access and Equity
Labour Relations
Financial Reporting
Procurement
Infrastructure
Public Sector

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