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Added 3 hours ago
Emergency Services Administration Assistant
The City of Red Deer
Red Deer, AB
The City of Red Deer is seeking a highly organized and service-oriented Administrative Assistant to join our Emergency Services team. This role plays an important part in supporting the…
Added 3 hours ago
LC
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 5 hours ago
PAYROLL PROGRAM ASSISTANT 1
City of Toronto
Toronto, ON
Job Type & Duration: Full-time, 3 Permanent Vacancies
Added 8 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Barrie, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 8 hours ago
LC
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vaughan, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 8 hours ago
LC
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vaughan, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 8 hours ago
LC
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Brampton, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 8 hours ago
LC
Pharmacy Assistant, Hourly Part Time Day
Loblaw Companies Limited
Hamilton, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 8 hours ago
LC
Pharmacy Assistant, Hourly Part Time Day
Loblaw Companies Limited
Hamilton, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 8 hours ago
LC
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Hamilton, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 9 hours ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Ingersoll, ON
- Full-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 9 hours ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Ottawa, ON
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 10 hours ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Oshawa, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 11 hours ago
LC
Assistant Front Store Manager, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Part-time
Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
Added 12 hours ago
SD
Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
North Vancouver, BC
- Full-time
Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
Added 12 hours ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 13 hours ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 13 hours ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Prince George, BC
- Full-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 15 hours ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Vancouver, BC
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 17 hours ago
LC
Pharmacy Assistant, Hourly Full Time Day
Loblaw Companies Limited
Cobourg, ON
- Full-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 17 hours ago
LC
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
- Part-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
Added 17 hours ago
AE
Aerie - Selling Team Leader (Assistant Manager)
American Eagle Outfitters
Calgary, AB
- Full-time
As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store. Your…
Added 17 hours ago
AE
Aerie - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Rocky View No 44, AB · Rocky View County, AB
- Full-time
As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your passion lies in training…
Added 17 hours ago
AE
Aerie - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
AB · Edmonton, AB
- Full-time
As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your passion lies in training…
Added 17 hours ago
SD
Pharmacy Assistant, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Oshawa, ON
- Full-time
…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…

City of Toronto

PAYROLL PROGRAM ASSISTANT 1

Toronto, ON, M5V 0C4, Canada

Hourly Rate and Wage Grade: $40.08 - $43.91, TF0271, Wage Grade 7910

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Job details

Pay: Hourly Rate and Wage Grade: $40.08 - $43.91, TF0271, Wage Grade 7910
Apply by: Nov 10, 2026
Working hours: 35 hours per week
Posting language: English
Posted: Oct 23, 2026

Original job description

Job ID: 67225
Job Category: Finance, Accounting & Purchasing
Division & Section: Fire Services, Fire Svcs Administrative Services
Work Location: Fire & Paramedic HQ & EMS Station 53, 4330 Dufferin Street
Job Type & Duration: Full-time, 3 Permanent Vacancies
Hourly Rate and Wage Grade: $40.08 - $43.91, TF0271, Wage Grade 7910
Shift Information: Monday to Friday, 35 hours per week, day shift
Affiliation: L79 Full-time
Number of Positions Open: 3
Posting Period: 26-OCT-2026 to 09-NOV-2026

Major Responsibilities:

Processes and validates payroll time entry through both manual input and electronic uploads within SAP and Quatro systems, ensuring accuracy, compliance with collective agreements and the administration of complex rotating shift schedules, premium payments, and variance reporting.
Provides interpretation and guidance on collective agreements, corporate policies, divisional procedures, payroll practices, and applicable regulations to management and employees.
Generates payroll and attendance, reports from SAP, Quatro, and SuccessFactors systems to support operational and business needs.
Coordinates the administrative and payroll support functions of the unit, ensuring timely, accurate, and efficient service delivery.
Updates, maintains, and monitors employee and complement management records within SAP, Quatro, and SuccessFactors, including new hires, retirements, leaves of absence, and employee separations.
Monitors and reviews manual and electronic payroll transactions and employee events within SAP, SuccessFactors, and Quatro systems, ensuring accurate reflection of payroll and complement information.
Monitors, reconciles, and verifies employee attendance and entitlement banks, including absenteeism, sick leave, vacation, statutory holiday absences, and other leave accruals, resolving discrepancies as required.
Responds to and resolves inquiries from Chiefs, Commanders, Managers, Supervisors, and employees regarding payroll policies, procedures, attendance management, pay entitlements, and payroll-related matters.
Conducts research, surveys, and information-gathering activities, liaising with internal departments and Senior Staff to obtain background information and support operational initiatives.
Liaises with the Supervisor, Administrative Services, divisional management, corporate People & Equity (P&E), Pension, Payroll & Employee Benefits (PPEB), SuccessFactors support teams, and Technology Services to resolve issues, coordinate payroll transactions.
Composes, prepares, and maintains correspondence, briefing materials, and confidential documentation in support of divisional operations.
Oversee employee onboarding administration, ensuring employee information is accurately entered and uploaded in Quatro to support operational staffing requirements, attendance management, payroll processing, and operational reporting functions.

Key Qualifications:

Your application must describe your qualifications as they relate to:

Extensive senior-level payroll and administrative experience supporting large operational and unionized workforces, including payroll administration, attendance management, employee transactions, and payroll-related customer service with some experience related to related to rotational shift work
Extensive experience utilizing Payroll Information Systems, including Quatro, SAP, and SuccessFactors, for time entry, position and organizational management, employee onboarding and offboarding, payroll administration, personnel record maintenance, and documentation management
Considerable experience interpreting and applying collective agreements, City Payroll and human resources policies, procedures, employment standards legislation, and organizational practices to ensure compliance and support effective workforce administration.
Considerable experience using Microsoft Office Suite (Excel, Word, and Outlook) and reporting tools such as SAP, SuccessFactors, and Quatro to extract and analyze data, prepare reports, develop spreadsheets, and produce professional correspondence and documentation.

You must also have:

Demonstrated exceptional analytical, critical thinking, and problem-solving skills, with the ability to work independently and exercise sound judgment with minimal supervision.
Proven ability to manage competing priorities, perform effectively in a high-volume environment, and consistently meet strict deadlines while maintaining accuracy.
Extensive experience preparing detailed correspondence, summaries, , and documentation requiring the interpretation and application of complex payroll
Thorough knowledge of position management and maintenance processes, organizational structures, and workforce administration practices.
Ability to work collaboratively as part of a diverse team while maintaining professional, responsive, and productive relationships with colleagues and stakeholders.
Extensive experience maintaining accurate employee records, preparing detailed reports, and administering electronic filing systems while ensuring data integrity and confidentiality.
Proven ability to handle sensitive and confidential information with discretion, professionalism, and adherence to corporate policies and privacy requirements.
Demonstrated commitment to accuracy and attention to detail, with the ability to follow procedures, directions, and established processes effectively.
Strong investigative and analytical skills with the ability to identify issues, assess root causes, and recommend practical solutions.
Experience collaborating with divisional management, payroll, and corporate staff to investigate discrepancies, reconcile variances, and ensure accurate employee records and payroll transactions.
Experience providing guidance, training, work direction, and support to administrative staff, fostering a collaborative and efficient work environment.
Excellent interpersonal, verbal, and written communication skills, with the ability to build and maintain effective working relationships with employees, management, and corporate partners
Strong customer service skills, with experience responding to inquiries, resolving concerns, and providing accurate and timely information on a wide range of payroll matters.
Comprehensive knowledge of Employment Standards legislation, Canada Pension Plan (CPP), Employment Insurance (EI), Canada Revenue Agency (CRA) requirements, Workplace Safety and Insurance Board (WSIB) legislation, and their application to Payroll administration.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

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More about this job

Responsibilities

Processes and validates payroll time entry while ensuring compliance with collective agreements and corporate policies. Manages employee records, reconciles attendance data, and provides guidance on payroll-related inquiries to staff and management.

Requirements

Requires extensive senior-level experience in payroll administration and the use of systems like SAP, Quatro, and SuccessFactors. Candidates must possess strong analytical skills and a comprehensive understanding of employment legislation and collective agreements.

Skills

Payroll administration
SAP
Quatro
SuccessFactors
Attendance management
Collective agreement interpretation
Data reconciliation
Variance reporting
Employee onboarding
Microsoft Office Suite
Analytical skills
Problem-solving
Customer service
Record maintenance
Communication skills

Visa sponsorship

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Keywords

Payroll
SAP
Quatro
SuccessFactors
Time entry
Collective agreements
Attendance management
Variance reporting
Employee onboarding
Employment standards
WSIB
CRA
CPP
EI
Data integrity
Position management
Administrative support
Financial reporting
Compliance
Human resources
Microsoft Excel
Microsoft Word
Microsoft Outlook
Record keeping
Operational staffing
Payroll processing
Workforce administration
Confidentiality
Analytical research
Stakeholder management

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