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Added 8 mins ago
AC
Manager, Project Development - Mining and Metals Saskatoon
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- Full-time
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Added 8 mins ago
CC
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Added 22 mins ago
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- Full-time
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Added 22 mins ago
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Added 22 mins ago
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Added 23 mins ago
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Added 23 mins ago
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- Full-time
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Added 38 mins ago
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Added 38 mins ago
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Added 38 mins ago
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Added 1 hour ago
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Added 1 hour ago
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City of Toronto

PROGRAM COORDINATOR TECHNOLOGY SERVICES

Toronto, ON, M5V 3C6, Canada

Salary Range: $74,781.00 - $109,815.00

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Job details

Pay: Salary Range: $74,781.00 - $109,815.00
Apply by: Oct 23, 2026
Working hours: 35 hours per week
Posting language: English
Posted: Oct 7, 2026

Original job description

Job ID: 67419
Job Category: Administrative
Division & Section: Technology Services, Enterprise Services and Operations - Office of the Deputy Chief Technology Officer
Work Location: Metro Hall, 55 John St., Toronto, ON
Job Type & Duration: Full-time, Permanent Vacancy
Salary Range: $74,781.00 - $109,815.00
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 07-Oct-2026 to 22-Oct-2026

Job Description

As a Program Coordinator, Technology Services, in the Office of the Deputy Chief Technology Officer (DCTO), you will coordinate and support executive priorities, strategic initiatives and division-wide activities across Enterprise Services and Operations and the broader Technology Services Division. You will conduct research and analysis, identify and monitor emerging issues, coordinate projects and cross-functional activities, and prepare briefing materials and recommended courses of action for senior management.

Working closely with the DCTO, Program Manager, Directors, managers, project teams and corporate partners, you will help translate priorities into coordinated action by tracking commitments, facilitating stakeholder input, identifying issues requiring attention and ensuring timely follow-through. You will also support the effective administration of the DCTO Office, requiring sound judgement, discretion, strong organization and attention to detail.

What will you do?

Coordinate DCTO office priorities, work plans and strategic initiatives, including timelines, milestones, dependencies, risks, decisions, action items and follow-up.
Lead and coordinate assigned projects and initiatives, including planning, stakeholder coordination, monitoring progress, identifying issues and reporting on outcomes.
Conduct research and analysis on assigned topics, taking into account developments in the field, corporate policies and practices, legislation and initiatives from other levels of government.
Support issues management by gathering and analyzing information, identifying gaps, coordinating responses and escalating urgent or sensitive matters for management attention.
Prepare and coordinate briefing notes, presentations, dashboards, correspondence, speaking notes, meeting materials and other executive-level materials.
Compile and analyze information to support executive reporting, performance tracking, service improvement and decision-making.
Coordinate leadership, governance and stakeholder meetings, including agendas, materials, decisions, action items and follow-up.
Act as a central point of contact for assigned requests and initiatives, coordinating input across Technology Services, City divisions and other partners.
Coordinate consultation and engagement activities and represent the DCTO Office at meetings, workshops and events, as assigned.
Support budget and expenditure tracking for assigned programs or initiatives and maintain accurate, secure records and centralized resources.
Handle confidential and sensitive information with discretion and support the effective administration of the DCTO Office.
Identify process gaps, recommend practical improvements and support the implementation of approved procedures and administrative standards.
Ensure work is undertaken in a manner that complies with and supports City compliance with the Ontario Occupational Health and Safety Act, other relevant codes and regulations, and City policies.

Key Qualifications:

Post-secondary education in public administration, business administration, communications, public policy, project management, information technology or a related discipline, or an equivalent combination of education and experience.
Considerable experience coordinating programs, projects, initiatives or operational activities in a complex, multi-stakeholder environment, including supporting planning, implementation, monitoring and follow-up.
Considerable experience preparing, editing and proofreading briefing materials, reports, presentations, correspondence and other communications for senior leaders and varied audiences.
Experience conducting research and analyzing information to support issues management, policy, program, operational or service-improvement initiatives.
Experience providing coordination and advisory support to senior management, including governance activities, stakeholder coordination, executive reporting and/or divisional initiatives.
Strong organizational and time-management skills, with the ability to manage multiple priorities, track commitments, meet deadlines and maintain accuracy and attention to detail.
Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.
Excellent interpersonal and collaboration skills, with the ability to work effectively with senior management, staff, City divisions, corporate partners and external stakeholders.
Demonstrated sound judgement, initiative, professionalism and discretion, with the ability to identify issues, determine appropriate next steps, coordinate follow-up and escalate matters requiring management attention.
Proficiency using Microsoft Word, Excel, PowerPoint, Outlook, Teams and SharePoint, as well as trackers, dashboards or comparable collaboration and reporting tools.
Ability to work independently and adapt to changing priorities in a fast-paced executive-office environment.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

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More about this job

Responsibilities

The Program Coordinator supports the Office of the Deputy Chief Technology Officer by managing strategic initiatives, coordinating cross-functional projects, and tracking executive priorities. They are responsible for conducting research, preparing briefing materials, and facilitating stakeholder engagement to ensure timely follow-through on divisional commitments.

Requirements

Candidates must possess post-secondary education in a relevant field such as public administration, business, or technology, along with considerable experience in program or project coordination. Strong communication, analytical, and organizational skills are required to support senior management in a complex, multi-stakeholder environment.

Skills

Program coordination
Project management
Research and analysis
Issues management
Stakeholder engagement
Briefing note preparation
Executive reporting
Strategic planning
Time management
Communication skills
Microsoft Office Suite
SharePoint
Data analysis
Policy analysis
Governance
Attention to detail

Visa sponsorship

Not detected in the job text

Keywords

Technology Services
Program Coordinator
Enterprise Services
Strategic Initiatives
Project Management
Issues Management
Briefing Notes
Governance
Stakeholder Coordination
Performance Tracking
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Microsoft Teams
SharePoint
Public Administration
Business Administration
Policy Analysis
Executive Support
Budget Tracking
Occupational Health and Safety Act
Data Analysis
Reporting
Administrative Standards
Decision Support
Cross-functional Collaboration
Compliance
Research
Documentation

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