Find work in Canada.

487,793 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
JI
Outside Parts Sales Representative
J.D. Irving, Limited
Saint John, NB
- Full-time
We currently have an opening for an Outside Parts Sales Representative for our Dieppe location. The successful candidate will need to be an enthusiastic, highly motivated individual who is…
Added 11 mins ago
RS
Operations Management Trainee
Ryder Supply Chain Solutions
Toronto, ON · CAN - Etobicoke ON Kipling Ave
- Full-time
1 year or more in customer service with issues resolution experience, Preferred.
Added 27 mins ago
IA
Aero-Mechanical Technologist
IMP Aerospace & Defence
Halifax, NS
- Full-time
…defence and aviation safety.? This position offers hands-on experience in aircraft repair, modification design, structural analysis, data analysis, and aircraft maintenance. You will…
Added 27 mins ago
LA
Director of Operations
LISI AEROSPACE NORTH AMERICA
Dorval, QC
- $150,000 to $180,000 CAD / year
- Full-time
Serves as a liaison between Engineering, Customer Service, and Operations.
Added 27 mins ago
Assistant Manager
Circle K
St. John's, NL
…applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who…
Added 27 mins ago
Customer Service Representative
Circle K
Antigonish, NS
As a Customer Service Representative, you will enjoy:
Added 27 mins ago
M
Business Intelligence Analyst
Manulife
Waterloo, ON
- Full-time
2–4 years of experience in business intelligence, reporting, or data visualization.
Added 27 mins ago
Winter Equipment Operators (Colchester County)
The Government of Nova Scotia
NS
…Following training, you will complete 45 hours of paid plowing experience under the guidance of an experienced Operator. Candidates must also successfully complete a driving assessment…
Added 1 hour ago
Lead Customer Service Representative
Circle K
Bible Hill, NS
As a Lead Customer Service Representative, you will enjoy:
Added 1 hour ago
GO
Deputy Director
Government of Manitoba
Winnipeg, MB
- Full-time
Experience leading teams and managing operations in a complex, high-volume provincial registry or comparable regulatory environment.
Added 1 hour ago
HE
Customer Service Executive
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
…marketing, events, and brand experiences. We’re looking for a Customer Service Representative who enjoys working with people, learning new skills, and being part of a…
Added 2 hours ago
NB
Banking Advisor D
National Bank of Canada
Montreal, QC
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…
Added 2 hours ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…
Added 3 hours ago
C
Business Development Manager
CYGNVS
Toronto, ON
- Full-time
We're building our inaugural Business Development Representative (BDR) team - four BDRs and this Manager role. This is a founding-team opportunity: you won't be inheriting an existing…
Added 3 hours ago
C
Business Development Representative
CYGNVS
Toronto, ON
- Full-time
We're hiring our inaugural Business Development Representative (BDR) team - four BDRs plus a BDR Manager. This is a founding team opportunity: you'll help define how the function runs, not…
Added 3 hours ago
AC
Sales Representative - Scarborough, North York, ON
Axcellent Communications Inc.
Toronto, ON · North York, ON
- Full-time
…technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for…
Added 5 hours ago
CS
Language Assessor /Educational Counsellor (CF) - LVA
Catholic Social Services Alberta
AB · Edmonton, AB
- Full-time
The Annual salary for this position starts at $60,635.52, (based on 40 hours/week) depending on qualifications and experience.
Added 6 hours ago
H&
Client Ambassador - Oshawa (PT)
Hillberg & Berk
Oshawa, ON
- Part-time
…for an individual with a passion for providing exceptional customer service for our customers. If you have a passion for sales, merchandising, promoting brand initiatives and supporting…
Added 6 hours ago
HE
Customer Service Representative
Hype Events
Toronto, ON
- Full-time
…sales, marketing, and leadership - with full support, hands-on experience, and access to some of the biggest brands in the…
Added 7 hours ago
HE
Customer Service Representative
Hype Events
Toronto, ON
- Full-time
Hype Events is inviting applications for our Sales and Marketing Representative role, designed to accelerate the professional development of ambitious graduates and prepare them for future…
Added 7 hours ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 7 hours ago
IA
Chemical Sales Representative
iA American Warranty Group
Winnipeg, MB
- Full-time
…confident and secure about their future? As a Chemical Sales Representative, you will play a key role in delivering products, promoting, and securing sales of our detailing program to…
Added 8 hours ago
MU
Audiovisual Assistant B (CIRMMT)
McGill University
Magog, QC
- Part-time
The list of functions outlined above is representative and not a complete and detailed list of tasks which may be performed by an incumbent. For example, incumbents may be asked to perform…
Added 8 hours ago
SC
Financial Services Representative
Souris Credit Union Limited
Souris, PE
- Full-time
Education & Experience: A High School Diploma combined with at least 2 years of customer service experience (or an equivalent combination of education and experience).
Added 8 hours ago
PROGRAM MANAGER SERVICE OPERATNL SUPPORT
City of Toronto
ON · Toronto, ON
Considerable experience in researching, assessing, planning, developing, implementing, and monitoring broad scale policies, programs, processes, and management systems to identify…

City of Toronto

PROGRAM MANAGER SERVICE OPERATNL SUPPORT

ON, Canada
Toronto, ON, M4Y 0E6, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 10, 2026
Working hours: 35 hours per week
Posting language: English
Posted: Oct 23, 2026

Original job description

Job ID: 67425
Job Category: Operations & Maintenance
Division & Section: Municipal Licensing & Standards, MLS Finance & Business Services
Work Location: 1530 Markham Road, Scarborough, ON M1B 3G4 and City Hall, 100 Queen St W., Toronto, ON M5H 2N1 *Travel between various work locations may be required*
Job Type & Duration: Full-time, Temporary Vacancy (18 months)
Salary: $105,241.00 - $160,649.00
Shift Information: Monday to Friday, 35 hours per week (Hybrid)
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 26-Oct-2026 to 09-Nov-2026

Program Manager, Service Operational Support (Finance & Business Services)

The Municipal Licensing and Standards (MLS) Division supports the City of Toronto the City of Toronto by contributing to the safety, vibrancy, and maintenance of communities by being a leader in the effective delivery of by-law administration and enforcement services, business licensing and permitting, and animal care services.

The Municipal Licensing and Standards Division is looking for one (1) Program Manager, Service Operational Support to join their team. As the Program Manager, Service Operational Support, you will be reporting to the Manager Finance and Business Services. This role enables the successful delivery of key financial, budget and ad-hoc analysis in support of key deliverables for the Financial & Business Management function within ML&S

You will lead and oversee centralized operational support initiatives with a primary focus on advancing and administering asset management for the Division. This role will focus on a range of strategic projects and initiatives that involve modernizing services and leveraging Fleet Technologies to drive data-driven decision making. You will play a key role in overseeing all divisional assets ensuring maximum utilization of divisional assets, maintaining effective inventory of all assets and on-going review for compliance with corporate policies. You will develop processes to advance these areas and support operations with implementation.

Ensures that the project expenditures are controlled and maintained within approved budget limitations.
Manages service line specific projects and leads change management initiatives, ensuring effective teamwork, communication, and implementation with high standards of work quality and organizational performance and continuous improvement.
Performs analysis and investigation of budget variances including both high level and activity level analysis of expenditures, revenues, complement, and other performance measures; forecasts expenditure and revenue patterns; highlights to management relevant financial issues with strategic and operational impacts; and recommends options towards resolution of issues.
Develops, reviews, and analyzes financial policies/procedures to ensure the integrity of internal controls.
Manages the service area's complaint management system and oversees reporting requirements.
Develops and implements detailed plans and recommends policies/procedures regarding program specific requirements.
Participates in complex organizational and management change initiatives.
Deals with confidential and sensitive information affecting the service/division's staff, operations and resources and the operating divisions supported.
Establishes an effective and collaborative working relationship with the service area management team, divisional management team, project managers, staff from other City divisions and external stakeholders.
Maintains a continuous and thorough knowledge of current corporate and other divisions' issues and initiatives.
Participates on various committees, task forces, project teams, etc. as a divisional representative.

Key Qualifications:

Post-secondary education in Public Administration, Business Administration, Financial Management or a related discipline, or the equivalent combination of education and/or experience. An accounting designation (CPA, CA, CGA or CMA) will be considered as an asset
Considerable experience conducting research and financial analysis. Ability to conceptualize information, develop options and recommend solutions to support decision-making.
Considerable experience in one or more of the following areas: asset management projects, maintaining inventory databases, utilizing Asset Management software, developing and controlling operational budgets, communications, and/or public relations.
Considerable experience using enterprise-wide computer-based and financial systems such as SAP, Excel spreadsheets, and other Microsoft Office Applications (Access, Word, PowerPoint).
Considerable experience in researching, assessing, planning, developing, implementing, and monitoring broad scale policies, programs, processes, and management systems to identify opportunities for improvements to service efficiency and effectiveness and customer service delivery.
Ability to interpret complex language of government regulations and knowledge of relevant by-laws related to business licensing, permitting and enforcement.
Knowledge of municipal licensing & standards related services and operations, especially as it relates to application, issuance renewal and appeal processes in a licensing service, permit and administration environment.
Familiarity with municipal government operations, approval processes and political structure relevant government legislation including the Municipal Freedom of Information Act, Employment Standards Act, Human Rights Act, and the Occupational Health & Safety Act.

Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

Apply About employer

More about this job

Responsibilities

The Program Manager will lead centralized operational support initiatives, focusing on asset management, fleet technologies, and financial analysis to drive data-driven decision-making. They are responsible for managing project budgets, overseeing complaint management systems, and implementing strategic policies to improve service efficiency.

Requirements

Candidates must possess post-secondary education in Public Administration, Business Administration, or Financial Management, with considerable experience in research and financial analysis. Proficiency in enterprise-wide financial systems like SAP and experience in asset management or operational budget control are required.

Skills

Financial analysis
Budget management
Asset management
Project management
Change management
Data-driven decision making
Policy development
Internal controls
SAP
Microsoft Office
Research
Compliance
Inventory management
Public administration
Financial reporting

Visa sponsorship

Not detected in the job text

Keywords

Operations
Maintenance
Municipal Licensing
Finance
Business Services
Asset Management
Fleet Technologies
Budgeting
Financial Analysis
SAP
Change Management
Policy Development
Internal Controls
Data Analysis
Public Administration
Business Administration
CPA
CA
CGA
CMA
Municipal Government
Compliance
Inventory Management
Reporting
Strategic Planning

Report this job