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Added 2 hours ago
GO
Business Analyst
Government of Yukon
Whitehorse, YT
- Full-time
The Project Management Services unit offers a comprehensive range of services designed to assist Health and Social Services in identifying, planning, and implementing IT-enabled projects…
Added 7 hours ago
TS
Program Manager Temporary
The Salvation Army in Canada
Kelowna, BC
- Full-time
The Temporary Programs Manager provides day-to-day operational oversight of Okanagan Central's Food Reclamation Program and Community Services Warehouse, while supporting the EDS Team Lead…
Added 8 hours ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Participate in the planning and coordination of in-person Network events, taking the lead in advocating for and ensuring the needs and perspectives of public partners and people with…
Added 8 hours ago
PROGRAM MANAGER SERVICE OPERATNL SUPPORT
City of Toronto
ON · Toronto, ON
You will lead and oversee centralized operational support initiatives with a primary focus on advancing and administering asset management for the Division. This role will focus on a range…
Added 12 hours ago
PR
HR Systems Consultant
Peterborough Regional Health Centre
Peterborough, ON
- Full-time
…PRHC has nearly 500 inpatient beds and offers a wide range of services, including specialized programs in renal, stroke, cardiac, cancer care, vascular surgery and mental health &…
Added 12 hours ago
BV
Infrastructure Analyst - Business Analyst II
Bow Valley College
Calgary, AB
- Full-time
…This intermediate-level position blends business analysis, project coordination, and operational support to deliver and sustain college-wide IT infrastructure services. The successful…
Added 12 hours ago
FO
Workday Adaptive Planning Consultant
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
Lead requirements-gathering, process review, and solution-design workshops with business owners, subject matter experts, and project stakeholders.
Added 12 hours ago
Methods Manager / Engineering Manager
Aecon
Hamilton, ON
The successful candidate will also support the planning and design coordination of temporary works during the development phase and provide execution support and supervision as the project…
Added 13 hours ago
TS
Program Manager Temporary
The Salvation Army Canada and Bermuda Territory
Kelowna, BC · Rutland · Okanagan Central Community Church - Rutland
- Full-time
The Temporary Programs Manager provides day-to-day operational oversight of Okanagan Central's Food Reclamation Program and Community Services Warehouse, while supporting the EDS Team Lead…
Added 16 hours ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Participate in the planning and coordination of in-person Network events, taking the lead in advocating for and ensuring the needs and perspectives of public partners and people with…
Added 1 day ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Participate in the planning and coordination of in-person Network events, taking the lead in advocating for and ensuring the needs and perspectives of public partners and people with…
Added 2 days ago
BD
Business Analyst - IT
Black Diamond Group
Calgary, AB
- Full-time
Black Diamond Group owns and operates a portfolio of businesses specializing in modular buildings and remote and temporary workforce housing solutions, along with a digital marketplace for…
Added 2 days ago
T
Senior Applied Machine Learning Scientist, Generative AI Model Validation ATH# 5480
TD
Toronto, ON · Montreal, QC
- Full-time
$156,500 - $90,000 CADThe pay details posted reflect a temporary market premium specific to this role that is reassessed annually.
Added 2 days ago
T
Senior Counsel– Commercial Banking & Lending
TD
Toronto, ON · Montreal, QC
- Full-time
165 000 $/$165,000 - 210 000 $/$210,000 CADThe pay details posted reflect a temporary market premium specific to this role that is reassessed annually.
Added 2 days ago
WI
Well Technician
WSP in Canada
Whitby, ON
- Full-time
The successful candidate will work alongside experienced technicians and project managers and play a key role in supporting internal projects, improving service delivery, and expanding…
Added 2 days ago
A
Associate Director, Commercial Data Operations
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
…with technology teams to deliver governed data products, and lead the response to material data issues. The role spans specialty pharmacy and distribution, patient services, claims,…
Added 2 days ago
DB
Advisor, People & Development
Destination British Columbia
Vancouver, BC
- Temporary
…employees and leaders throughout the organization. You will lead and contribute to a range of people-focused programs, services, and initiatives that align with Destination BC’s People and…
Added 2 days ago
VF
Facilities Maintenance Coordinator (term for a period of up to 1 year)
Vancouver Fraser Port Authority
Vancouver, BC
- Contract
Lead the development, issuance, and administration of procurement documents for goods, services, and projects, including RFPs, RFQs, tenders, and consulting agreements, etc. Ensuring…
Added 2 days ago
Senior Data Analyst
Government of Alberta
AB
Permanent/Temporary/Wage: Temporary until March 31, 2028
Added 2 days ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Participate in the planning and coordination of in-person Network events, taking the lead in advocating for and ensuring the needs and perspectives of public partners and people with…
Added 2 days ago
CI
Sr. Nursing Practice Lead (2026-1195)
Carewest Innovative Healthcare
Calgary, AB
- Full-time
- Temporary
Position Status: Temporary Full Time Term Ends May 02, 2027 Location: Southport, Quality Assurance BW Hours: 77.50 FTE: 1.00 Shift: Days Shift Times: 0800-1615 Union: Non Union Professional…
Added 2 days ago
LH
Research Admin Coordinator (Temporary) - Department of Oncology - LHSCRI
London Health Sciences Centre (LHSC)
London, ON
- $31.52 to $39.4 CAD / hour
- Contract
…the trial life cycle under the direction of the Research Team Lead and Principal…
Added 3 days ago
NR
Indigenous Health Specialist
Niagara Region
ON · Niagara, ON
- Part-time
Full/Part Time : Full-Time Regular/Temporary: : Regular
Added 3 days ago
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PET Technologist, Molecular Imaging and Therapy (PET/CT) - BC Cancer - Vancouver
Sanya’k̓ula
Vancouver, BC
- Temporary
Consult with the Lead PET Technologist, PET physician, and/or other appropriate team members in regards to any technical difficulties and/or concerns which may arise during any part of the…
Added 3 days ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Participate in the planning and coordination of in-person Network events, taking the lead in advocating for and ensuring the needs and perspectives of public partners and people with…

City of Toronto

PROGRAM MANAGER SERVICE OPERATNL SUPPORT

ON, Canada
Toronto, ON, M4Y 0E6, Canada

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Job details

Apply by: Nov 10, 2026
Working hours: 35 hours per week
Posting language: English
Posted: Oct 23, 2026

Original job description

Job ID: 67425
Job Category: Operations & Maintenance
Division & Section: Municipal Licensing & Standards, MLS Finance & Business Services
Work Location: 1530 Markham Road, Scarborough, ON M1B 3G4 and City Hall, 100 Queen St W., Toronto, ON M5H 2N1 *Travel between various work locations may be required*
Job Type & Duration: Full-time, Temporary Vacancy (18 months)
Salary: $105,241.00 - $160,649.00
Shift Information: Monday to Friday, 35 hours per week (Hybrid)
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 26-Oct-2026 to 09-Nov-2026

Program Manager, Service Operational Support (Finance & Business Services)

The Municipal Licensing and Standards (MLS) Division supports the City of Toronto the City of Toronto by contributing to the safety, vibrancy, and maintenance of communities by being a leader in the effective delivery of by-law administration and enforcement services, business licensing and permitting, and animal care services.

The Municipal Licensing and Standards Division is looking for one (1) Program Manager, Service Operational Support to join their team. As the Program Manager, Service Operational Support, you will be reporting to the Manager Finance and Business Services. This role enables the successful delivery of key financial, budget and ad-hoc analysis in support of key deliverables for the Financial & Business Management function within ML&S

You will lead and oversee centralized operational support initiatives with a primary focus on advancing and administering asset management for the Division. This role will focus on a range of strategic projects and initiatives that involve modernizing services and leveraging Fleet Technologies to drive data-driven decision making. You will play a key role in overseeing all divisional assets ensuring maximum utilization of divisional assets, maintaining effective inventory of all assets and on-going review for compliance with corporate policies. You will develop processes to advance these areas and support operations with implementation.

Ensures that the project expenditures are controlled and maintained within approved budget limitations.
Manages service line specific projects and leads change management initiatives, ensuring effective teamwork, communication, and implementation with high standards of work quality and organizational performance and continuous improvement.
Performs analysis and investigation of budget variances including both high level and activity level analysis of expenditures, revenues, complement, and other performance measures; forecasts expenditure and revenue patterns; highlights to management relevant financial issues with strategic and operational impacts; and recommends options towards resolution of issues.
Develops, reviews, and analyzes financial policies/procedures to ensure the integrity of internal controls.
Manages the service area's complaint management system and oversees reporting requirements.
Develops and implements detailed plans and recommends policies/procedures regarding program specific requirements.
Participates in complex organizational and management change initiatives.
Deals with confidential and sensitive information affecting the service/division's staff, operations and resources and the operating divisions supported.
Establishes an effective and collaborative working relationship with the service area management team, divisional management team, project managers, staff from other City divisions and external stakeholders.
Maintains a continuous and thorough knowledge of current corporate and other divisions' issues and initiatives.
Participates on various committees, task forces, project teams, etc. as a divisional representative.

Key Qualifications:

Post-secondary education in Public Administration, Business Administration, Financial Management or a related discipline, or the equivalent combination of education and/or experience. An accounting designation (CPA, CA, CGA or CMA) will be considered as an asset
Considerable experience conducting research and financial analysis. Ability to conceptualize information, develop options and recommend solutions to support decision-making.
Considerable experience in one or more of the following areas: asset management projects, maintaining inventory databases, utilizing Asset Management software, developing and controlling operational budgets, communications, and/or public relations.
Considerable experience using enterprise-wide computer-based and financial systems such as SAP, Excel spreadsheets, and other Microsoft Office Applications (Access, Word, PowerPoint).
Considerable experience in researching, assessing, planning, developing, implementing, and monitoring broad scale policies, programs, processes, and management systems to identify opportunities for improvements to service efficiency and effectiveness and customer service delivery.
Ability to interpret complex language of government regulations and knowledge of relevant by-laws related to business licensing, permitting and enforcement.
Knowledge of municipal licensing & standards related services and operations, especially as it relates to application, issuance renewal and appeal processes in a licensing service, permit and administration environment.
Familiarity with municipal government operations, approval processes and political structure relevant government legislation including the Municipal Freedom of Information Act, Employment Standards Act, Human Rights Act, and the Occupational Health & Safety Act.

Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

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More about this job

Responsibilities

The Program Manager will lead centralized operational support initiatives, focusing on asset management, fleet technologies, and financial analysis to drive data-driven decision-making. They are responsible for managing project budgets, overseeing complaint management systems, and implementing strategic policies to improve service efficiency.

Requirements

Candidates must possess post-secondary education in Public Administration, Business Administration, or Financial Management, with considerable experience in research and financial analysis. Proficiency in enterprise-wide financial systems like SAP and experience in asset management or operational budget control are required.

Skills

Financial analysis
Budget management
Asset management
Project management
Change management
Data-driven decision making
Policy development
Internal controls
SAP
Microsoft Office
Research
Compliance
Inventory management
Public administration
Financial reporting

Visa sponsorship

Not detected in the job text

Keywords

Operations
Maintenance
Municipal Licensing
Finance
Business Services
Asset Management
Fleet Technologies
Budgeting
Financial Analysis
SAP
Change Management
Policy Development
Internal Controls
Data Analysis
Public Administration
Business Administration
CPA
CA
CGA
CMA
Municipal Government
Compliance
Inventory Management
Reporting
Strategic Planning

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