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Added 2 mins ago
Senior Manager, Pricing Data & AI Enablement (6 Month Contract)
Dentons
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Edmonton, AB · Calgary, AB
Partner closely with Pricing & Legal Project Management to translate pricing requirements into usable data structures.
Added 2 mins ago
Forward Deployed Engineer (FDE) - GenAI / Agentic AI
Tiger Analytics Inc.
Toronto, ON
Full-time
We're looking for a Forward Deployed Engineer who thrives at the intersection of client problem-solving and hands-on AI engineering. You'll partner directly with clients and engineering…
Added 2 mins ago
Manager, Enterprise
BrainStation
Toronto, ON
This is transformation work, and you will be accountable for it. You will lead engagements end to end, own the client relationship day to day, set the strategic direction of the work, and…
Added 2 mins ago
Platform Reliability Engineer
Appnovation Technologies
Toronto, ON · Montreal, QC
Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact…
Added 2 mins ago
AWS Cloud Platform Engineer
Appnovation Technologies
Toronto, ON · Montreal, QC
Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact…
Added 2 mins ago
Business Reliability Analyst
SearchLabs
Markham, ON
Full-time
Our client has an exciting hybrid (GTA) Technical Support Analyst role with a salary band of $85,000 - $105,000.
Added 2 mins ago
AgentCore Platform Engineer
Appnovation Technologies
Toronto, ON · Montreal, QC
Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact…
Added 2 mins ago
Account Executive - Majors, Toronto
Zscaler
ON
Act as a trusted advisor by understanding client businesses and aligning technical solutions with their strategic goals
Added 17 mins ago
Senior Electrical Engineer, Data Centers
AECOM
Markham, ON
$125,000 to $175,000 CAD / year
Full-time
Experience leading multidisciplinary design coordination and client-facing technical delivery.
Added 31 mins ago
Senior Business Data Analyst
Infotek Consulting Inc.
Toronto, ON
Contract
Our client is seeking a Senior Business Data Analyst to support an Investments Data Team. This role requires a strong combination of investment-domain knowledge, business analysis, and…
Added 31 mins ago
Head of sales / partnerships
PADS Financial
Montreal, QC
Full-time
Pads is shaking up the lending space in Canada with excellent, honest client service, advanced technology and a 100% online application process.
Added 31 mins ago
Data Analyst
Computershare Canada
Montreal, QC
Full-time
…Computershare at the forefront of the industry. As the perfect partner for organizations seeking consolidated tailored solutions and superior service, we constantly strive to widen the gap…
Added 31 mins ago
Client Retention Rep
GroupHEALTH Benefit Solutions
Winnipeg, MB
Full-time
As a Client Retention Representative, you will be the voice that keeps our client relationships strong. You'll connect with existing GroupHEALTH clients to understand how they're feeling…
Added 31 mins ago
Interim Controller
Clarity Recruitment
Oakville, ON
$100 to $110 CAD / hour
Contract
Our client is a PE-backed franchised commercial services organization with a multi-entity footprint across Canada and the U.S. This Interim Controller role reports to the VP, Finance and is…
Added 31 mins ago
Accounting Manager - Contract
Elby Professional Recruitment
Mississauga, ON
$65 to $80 CAD / hour
Contract
Our client, a prominent transportation company, is seeking an experienced Accounting Manager to join their team on a 9-month contract, with strong potential for the role to become permanent.
Added 31 mins ago
Media Operations Specialist (Ad Tagging & Tracking)
Stacktics
Toronto, ON
Full-time
Maintain and exceed client satisfaction with Stacktics' deliverables, day-to-day work, and overall value as a partner
Added 31 mins ago
Product Manager
Raise
Brampton, ON
Full-time
Partner with client(s), strategists, experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative…
Added 32 mins ago
Recruiter - Full Time (Guardteck)
Kandor
Burnaby, BC
Full-time
Partner with HR and operations to ensure every new Guardteck team member - hourly and salaried alike - experiences a warm, organized, and culture-connected start
Added 32 mins ago
Senior Project Manager
BGBx
ON
…breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives,…
Added 47 mins ago
Construction Project Manager – Workforce & Trades
The Byng Group
Ottawa, ON
Full-time
…in place to meet project timelines, quality standards, and client…
Added 47 mins ago
Desktop Publishing Specialist (DTP)
Apertera
Remote, Canada
Full-time · Remote
Apertera is leading the evolution of language solutions for high-stakes content. We partner with enterprises as an extension of their teams, combining professional expertise with Adaptive…
Added 1 hour ago
Paralegal (12months)
Legal Aid Ontario
Toronto, ON
Contract
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives…
Added 1 hour ago
Paralegal (18 months)
Legal Aid Ontario
Toronto, ON
Contract
As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives…
Added 1 hour ago
Business Solutions Manager, Occupational Health & Specialty
Lifemark Health Group
Brampton, ON
$100,000 to $120,000 CAD / year
Full-time
The Business Solutions Manager serves as the primary strategic partner between Occupational Health and Specialty Programs and the Technology and Analytics organization. Reporting to the…
Added 1 hour ago
Business Solutions Manager, Occupational Health & Specialty
Lifemark Health Group
Toronto, ON · North York, ON
$100,000 to $120,000 CAD / year
Full-time
The Business Solutions Manager serves as the primary strategic partner between Occupational Health and Specialty Programs and the Technology and Analytics organization. Reporting to the…

City of Vancouver

Decision Support Analyst

Vancouver, BC, V6A 4K6, Canada

Pay: Salary Information: Pay range 080: $102,960 to $128,691 per annum
Job type: Full-time
Apply by: Oct 10, 2026
Posting language: English
Posted: Jul 31, 2026

Apply About employer

Applications open in a new tab.

Original job description

Requisition ID: 46744

Organization

Vancouver is consistently ranked as one of the world’s most liveable and environmentally sustainable cities. Recognized among BC’s Top Employers and Canada’s Greenest Employers, the City of Vancouver is seeking colleagues who can help advance our core commitments to exceptional public service, sustainability, equity, and an outstanding quality of life for all residents.

With a strong commitment to being a City of Reconciliation, we invite you to join our dedicated team and become part of an innovative, inclusive, and engaging workplace. A career with the City of Vancouver and within the broader public service, offers meaningful work where you play a key role in ensuring equitable access to services, upholding ethical governance, and supporting the needs of citizens with integrity and dedication.

Main Purpose and Function

The Decision Support Analyst is part of the City’s Centre of Expertise for Performance Measurement and Decision Support, within the Strategy and Project Support Office (SPSO). The role supports evidence-informed decision-making across the City by helping leaders understand service performance, assess options, evaluate outcomes, and identify opportunities to improve accountability, transparency and value for money.

The role combines performance measurement, service evaluation, business analysis and business intelligence to help leaders make sound strategic, operational and service-delivery decisions. A core part of the team’s mandate is enabling the delivery of an enterprise-wide corporate planning process and the evaluation of City services, ensuring decisions are grounded in consistent, comparable evidence.

The analysis considers operational, financial, resource and service-delivery implications and supports recommendations to managers and senior leaders.

The Decision Support Analyst partners closely with corporate and departmental teams to build a culture of data-informed decision-making across the City. This includes increasing data literacy, enabling data exploration, supporting adoption of business intelligence tools, and translating complex analysis into clear, decision-ready insight.

Specific Duties/Responsibilities

Performance Measurement and Corporate Planning
Supports performance measurement reporting by linking City services and service plans to performance metrics, departmental work plans and the corporate plan.
Supports the design and delivery of the City’s enterprise-wide corporate planning process, helping connect service plans, performance measures and corporate priorities.
Supports corporate, capital and service-planning processes by connecting service plans and performance information to operating requirements, costs and resource implications.
Develops, monitors and analyzes performance metrics and benchmarks to assess the efficiency, effectiveness and outcomes of City services.
Helps identify short-term and long-term measures that support continuous improvement, service planning and corporate accountability.
Reviews and analyzes how major City decisions may affect service plans, performance measures and service-delivery outcomes.

Service Evaluation and Decision Support

Contributes to the evaluation of City services by helping define evaluation questions, identify measures of success, gather evidence, analyze outcomes and summarize findings.
Synthesizes quantitative and qualitative evidence into clear findings, implications and options for decision-makers.
Provides analytical decision support, including business analysis, options analysis, scenario modelling and business case development, and develops findings and recommendations for managers and senior leaders.
Analyzes and develops service proposals and business cases, including their operating, financial, resource, risk, benefit and performance implications.
Assists client departments in identifying opportunities to improve service outcomes, strengthen accountability, increase transparency and support value-for-money decision-making.
Applies structured problem-solving approaches to complex business, operational and service-delivery questions.

Analytics, Reporting and Data Quality

Develops and maintains datasets, reports, dashboards and analytical models using tools such as Power BI, Excel, SQL and other business intelligence platforms.
Supports the development of user-friendly reporting products that help leaders and service owners understand performance, trends, risks and opportunities.
Works with client departments to identify and remediate data quality issues that affect reporting, analysis and decision-making.
Supports the team’s use of modern analytics platforms, including Microsoft Fabric, Databricks or similar tools, as required.
Contributes to the development of consistent reporting methods, data definitions and analytical approaches across the City.

Stakeholder Support and BI Adoption

Works with client departments to understand business needs, clarify decision questions and translate those needs into useful analytical products.
Supports adoption of business intelligence tools by developing guidance materials, providing training or coaching, and helping users interpret and apply performance information.
Builds effective working relationships with technical, professional and operational staff across the City.
Presents analysis clearly and appropriately for different audiences, including operational teams, managers and senior leaders.
Supports a culture of data-informed decision-making by helping departments use evidence to understand performance, improve services and make better decisions.
Other duties as assigned.

Minimum Qualification Requirements

Education and Experience:

A relevant master’s degree, such as Business Analytics, Commerce, Economics, Statistics, Public Policy, Public Administration or an MBA, or a professional designation, or an equivalent combination of education, training and experience. Examples include a CPA.
Minimum 4–5 years of experience in performance measurement, data analytics, service or program evaluation, business analysis, business intelligence or a related field, ideally in a large, complex organization.

Knowledge, Skills and Abilities:

Considerable knowledge of performance metrics, benchmarking and service evaluation, with the ability to link operational and financial measures to service outcomes.
Considerable knowledge of business intelligence, analytics and automation tools to transform data into reliable, user-friendly reporting and decision-support products.
Considerable knowledge of business intelligence and analytics tools such as Power BI, Excel, SQL and data modelling approaches.
Considerable knowledge of designing performance measures, indicators or evaluation approaches that inform strategic, operational or service-delivery decisions.
Ability to support corporate planning, service planning, business planning or enterprise reporting processes.
Ability to systematically frame and breakdown complex issues, opportunities or service questions, and reaches conclusions supported by evidence and sound judgment.
Ability to work with structured data, analytical models, data quality issues and modern BI platforms, with the ability to partner effectively with technical teams.
Ability to turn quantitative and qualitative information into clear findings, implications and recommendations.
Ability to present complex analysis simply and compellingly in writing, verbally and through reports, dashboards and presentations.
Experience supporting multi-stakeholder initiatives and presenting analysis to a range of audiences, including managers and senior leaders.
Ability to focus on accuracy, definitions and analytical detail without losing sight of the broader business or service context.
Ability to approach problem-solving with professional judgment, confidentiality, tact and diplomacy.
Collaborative. Builds effective working relationships with technical, professional, operational and senior management staff across the City.
Ability to manage multiple priorities, projects and deadlines in a fast-paced and dynamic environment.
Knowledge of Python, Microsoft Fabric, Databricks, Power Automate or similar analytics, automation or cloud data platforms is an asset

Business Unit/Department: City Manager's Office

Affiliation: Exempt

Employment Type: Regular Full Time

Salary Information: Pay range 080: $102,960 to $128,691 per annum

Application Close: October 9, 2026

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.

The City of Vancouver acknowledges that it is situated on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam Indian Band), Sḵwx̱wú7mesh Úxwumixw (Squamish Nation), and səlilwətaɬ (Tsleil-Waututh Nation).More about unceded traditional territories

Before you click Apply now

Once you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date.

In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.

Apply About employer

More about this job

Responsibilities

The Decision Support Analyst provides evidence-informed decision support by analyzing service performance, evaluating outcomes, and developing business cases for senior leadership. They also manage performance metrics, dashboards, and reporting tools to foster a culture of data-informed decision-making across the organization.

Requirements

Candidates must possess a relevant master's degree or professional designation such as a CPA, along with 4–5 years of experience in performance measurement, data analytics, or business intelligence. Strong proficiency in BI tools like Power BI, SQL, and Excel is required, alongside the ability to translate complex data into actionable insights for diverse stakeholders.

Skills

Performance measurement
Data analytics
Business intelligence
Service evaluation
Business analysis
Power BI
SQL
Excel
Corporate planning
Data modeling
Strategic decision support
Scenario modelling
Business case development
Data literacy
Reporting
Benchmarking

Visa sponsorship

Not detected in the job text

Keywords

Performance Measurement
Data Analytics
Business Intelligence
Service Evaluation
Business Analysis
Power BI
SQL
Excel
Corporate Planning
Data Modeling
Scenario Modelling
Business Case Development
Data Literacy
Reporting
Benchmarking
Microsoft Fabric
Databricks
Python
Power Automate
Public Policy
Economics
Statistics
Commerce
CPA
Strategic Planning
Accountability
Transparency
Evidence-informed Decision Making
Operational Analysis
Financial Analysis

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