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Added 4 mins ago
SM
RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with strong hands-on experience in Oracle PeopleSoft Human Capital Management (HCM), system analysis and design, application upgrades, and…
Added 4 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 4 mins ago
AC
Regulatory Reporting Analyst
Aston Carter
Montreal, QC
- $30 to $33 CAD / hour
- Contract
Support future disclosure reporting requirements to ensure a robust corporate governance structure.
Added 18 mins ago
Y
Technical Support Analyst
YouPotential
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Support Analyst is responsible for providing first-line technical and operational support across internal systems and partner-facing platforms. This role ensures that issues are…
Added 5 hours ago
QW
Technical Support Analyst
Q Wealth Partners
Toronto, ON
- Full-time
The Support Analyst is responsible for providing first-line technical and operational support across internal systems and partner-facing platforms. This role ensures that issues are…
Added 5 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 6 hours ago
J
Senior Analyst, Supply and Demand Planning
Jobgether
Canada
- $79,958 to $104,944.35 CAD / year
- Full-time
As a Senior Analyst, Supply and Demand Planning, you will play a key role in aligning consumer demand forecasts with business priorities and supply chain operations. You will manage a…
Added 6 hours ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 6 hours ago
J
Senior Analyst, Supply and Demand Planning
Jobgether
Canada
- $79,958 to $104,944.35 CAD / year
- Full-time
As a Senior Analyst, Supply and Demand Planning, you will play a key role in aligning consumer demand forecasts with business priorities and supply chain operations. You will manage a…
Added 7 hours ago
SENIOR FINANCIAL ANALYST ACCOUNTING SERVICES
City of Toronto
ON · Toronto, ON
The Division's CFR section is seeking a Senior Financial Analyst:
Added 8 hours ago
FH
Information Security Analyst
Fraser Health
Surrey, BC
- Full-time
BC’s health system is in the process of transformation. As part of the planned changes, certain IM/IT, Finance, and Supply Chain roles are expected to be in scope for transition to a new…
Added 8 hours ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with extensive experience in Oracle PeopleSoft Human Capital Management (HCM), enterprise resource planning (ERP) systems, system analysis and…
Added 8 hours ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with extensive experience in Oracle PeopleSoft Human Capital Management (HCM), enterprise resource planning (ERP) systems, system analysis and…
Added 8 hours ago
SM
RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with strong hands-on experience in Oracle PeopleSoft Human Capital Management (HCM), system analysis and design, application upgrades, and…
Added 8 hours ago
SM
RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with strong hands-on experience in Oracle PeopleSoft Human Capital Management (HCM), system analysis and design, application upgrades, and…
Added 8 hours ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with extensive experience in Oracle PeopleSoft Human Capital Management (HCM), enterprise resource planning (ERP) systems, system analysis and…
Added 8 hours ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 8 hours ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 8 hours ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 8 hours ago
I
Services Technician
Insight
Toronto, ON
- Full-time
The Services Technician reports to the Services Lead. The Services Technician analyst is responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices…
Added 10 hours ago
IH
Physician Compensation Analyst | PIP Superuser
Interior Health Authority
Kelowna, BC
- Full-time
Interior Health is seeking a permanent full-time Physician Compensation Analyst, PIP Superuser who is passionate about systems administration, data analytics, and process improvement. In…
Added 10 hours ago
TC
IT Service Desk Analyst
The Citco Group Limited
Toronto, ON
- Full-time
Provide technical, application or access-related support in line with the analyst's assigned service area.
Added 11 hours ago
B
Systems Analyst II
BGIS
Markham, ON
- Full-time
The System Analyst II will lead the management and maintenance of key data center and network infrastructure to ensure successful realization of operational targets. As someone who has…
Added 11 hours ago
SI
Cyber Security Analyst
Spait Infotech
Canada
- Full-time
Perform vulnerability assessments and support penetration testing activities.
Added 11 hours ago
SS
Growth Product Manager
Smart, Savvy + Associates (Recruitment Agency)
Vancouver, BC
- Contract
In this role, you'll lead growth initiatives that increase participation in BC's regulated safety system, strengthen compliance and generate sustainable revenue in support of public safety.

City of Vernon, BC

IS Business Analyst

BC, Canada
British Columbia, Canada, Canada

$81,131.22 - $95,448.50 · Full-time

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Job details

Pay: $81,131.22 - $95,448.50
Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Organization

City of Vernon

Region

British Columbia

Application Deadline

October 24, 2026

Type

Full-time

Category

Information technology

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Description

Reporting to the Manager, Enterprise Digital Transformation, this position supports the City's digital transformation efforts through the analysis, design, implementation, and continuous improvement of enterprise business solutions. Working closely with stakeholders across the organization, the position translates business needs into effective technology outcomes, driving process optimization and contributing to the administration and enhancement of enterprise applications, including the City's ERP-HCM platform. 

The Specialist will be highly analytical, curious, and able to think critically and solve challenging problems. They will be independently motivated and interested in improving efficiencies and processes within the organization, be excellent team members, and be willing and able to contribute positively to the City.

Duties Include

Deliver digital transformation initiatives by identifying opportunities to modernize business processes, improve service delivery, and optimize organizational effectiveness through technology solutions..
Participate in project planning, implementation, and change management activities to support successful adoption of new technologies, processes, and ways of working. 
Create scripts, perform data analysis, develop integrations, and support information exchange between enterprise applications, databases, and business systems.
Analyze existing workflows, procedures, and technologies to identify inefficiencies, gaps, risks, and opportunities for automation, integration, and improvement.
Act as an escalated support for the City’s ERP-HCM system, troubleshooting and resolving complex issues, including workflow implementations, maintenance, security, and process design.
Respond to enterprise application emergencies, providing support to users, researching and keeping up-to-date on current trends.
Assist the Manager, Enterprise Digital Transformation in ensuring that the digital systems, interfaces, and programs are performing to identified standards. This position includes after hours service patches, system upgrades, and general troubleshooting and repair.
Ensure corporate compliance with Information Services policies and standards.
Develop and deliver training, knowledge transfer, and user support resources to ensure successful adoption and effective utilization of technology solutions.
Document procedures and related resolutions promptly and accurately.
Work with multiple stakeholder groups to develop detailed business requirements and testing scenarios; including incorporation of current state / future state business processes and technologies.
Work with third party consultants and internal project teams to develop functional implementations and software integrations.
Build and maintain collaborative relationships with stakeholders across business units to understand operational challenges, identify roadblocks, and develop technology-enabled solutions that deliver measurable business value.
Identify and describe what the system, process, or products/services must be capable of in order to meet prioritized functional requirements.
Conduct gap analysis in order to adapt current processes, assess requirements, and identify business practices that may or may not be covered in the system implementation process.
Review gaps recommendations, workarounds and issues, ensuring reviewed and actioned appropriately.
May be required to provide hardware and software support within the City's infrastructure.
Performs other duties as required. The above statements are a general description of the principle functions of the job identified and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.
All persons employed by the City of Vernon will be required to assist the City in providing emergency services. Duties assigned during an emergency may differ from regular duties.

Required Education And Experience

Completion of a recognized post-secondary 2-year diploma program in computer science or related discipline.
A minimum of five (5) years of business/systems analysis experience or equivalent, preference for experience in ERP and HCM systems
Extensive development experience in an advanced enterprise environment, enterprise SQL, web applications, and reporting
A combination of related education and experience may be considered

Required Knowledge, Skills And Abilities

Demonstrated ability to review, analyze, document and test business processes
Experience working with relational databases, data analysis tools, SQL development, and system integrations to support business solutions and decision making. 
Demonstrated ability to troubleshoot complex business and technology issues, prioritize competing demands, and effectively respond to critical incidents and operational challenges. 
Excellent understanding of software fundamentals, tools and best practices, preferably solutions commonly used in Municipal Government
Strong communication and presentation skills and ability to communicate technical and business analytics in user friendly terminology
Excellent organizational, writing and editorial skills, attention to detail, accuracy, clarity and quality
Demonstrated ability to work independently with diverse business functional and technical staff at various levels, individually and in groups, to investigate, document and help assess institutional business processes
Ability to elicit requirements from business users including experience facilitating requirements analysis and functional design working sessions
Demonstrated ability to work under pressure, manage multiple priorities and respond to requests in a timely manner
Ability to embrace change, critically analyzing the status quo, and the ability to articulate and justify their methods and reasons
Experience with change management or familiarity with standard change management processes
Able to analyze and summarize quantitative and qualitative data, resulting in information that assists decision making
Works effectively as a team member demonstrating commitment to team success and providing timely and constructive feedback as needed
Demonstrated ability to manage conflict between individuals and across teams

Preferred Education And Experience

Experience with Workday configuration, implementation, or support is considered an asset. 
Experience with business process analysis, requirements gathering, solution design, and digital transformation initiatives.
Experience developing SQL queries, reports, data integrations, or related database solutions. 
Preference given to candidates with BC local government experience

Requirements

Salary & Benefits

$81,131.22 - $95,448.50

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More about this job

Responsibilities

Analyze business processes and requirements, then support the design, implementation, integration, and continuous improvement of enterprise technology solutions, including the City's ERP-HCM platform. Provide escalated application support, troubleshoot incidents, coordinate testing and change management, and develop documentation and training for users and stakeholders.

Requirements

Requires a recognized two-year post-secondary diploma in computer science or a related discipline and at least five years of business or systems analysis experience, with ERP or HCM experience preferred. Candidates should have enterprise development experience, including SQL, web applications, reporting, databases, integrations, requirements facilitation, and strong communication and problem-solving skills.

Skills

Business And Systems Analysis
Business Process Analysis
Requirements Gathering
Functional Design
SQL Development
Relational Databases
Data Analysis
System Integrations
ERP-HCM Support
Workday Configuration
Troubleshooting
Change Management
Project Implementation
Process Optimization
Technical Documentation
Stakeholder Communication

Visa sponsorship

Not detected in the job text

Keywords

Digital Transformation
Enterprise Applications
ERP-HCM
Workday
SQL
Relational Databases
Web Applications
Reporting
Data Analysis
System Integrations
Business Systems Analysis
Business Process Analysis
Requirements Gathering
Functional Design
Gap Analysis
Workflow Implementation
Process Optimization
Change Management
Project Planning
Software Testing
Information Exchange
Security
Incident Response
User Training
Knowledge Transfer
Municipal Government

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