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Added 23 mins ago
Business Analyst - Payments
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$64 to $78 CAD / hour
Contract
Application of a variety of business analysis tools and techniques to solicit requirements and ensure alignment with business and Enterprise Payments' needs and strategies
Added 23 mins ago
Senior Business Analyst and Technology Project Lead
Citi
Mississauga, ON
Full-time
Citi is looking for a Senior Business Analyst & Technology Project Lead to serve as a critical bridge between business stakeholders and technology teams, translating complex business needs…
Added 23 mins ago
Operations Controls Fraud Analyst
Fidelity Canada
Toronto, ON
Full-time
The Fraud Analyst is a function of Operations Controls and Fraud Management as the 1st line of defense to prevent and manage fraud activity. Reporting directly to the Manager, Operations…
Added 53 mins ago
Regulatory Reporting Analyst
Aston Carter
Montreal, QC
$70 to $75 CAD / hour
Contract
Added 54 mins ago
Research Analyst - Slaight Centre Research
CAMH
Toronto, ON
We are seeking a full-time, contract, (one (1) year) Research Analyst who supports clinical, preclinical, and patient-oriented research activities through data collection, participant…
Added 2 hours ago
SAP SuccessFactors Functional Analyst
Pomerleau
Montreal, QC · Quebec, QC · Saint-Georges, QC
Within the Enterprise Solutions department, the SAP SuccessFactors Functional Analyst works closely with HR teams, key users, and technology teams to enhance and maintain the HR solutions…
Added 3 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
4+ years’ experience as a technical business analyst or application specialist preferred.
Added 4 hours ago
Site Reliability Specialist
Co-operators
Calgary, AB · Guelph, ON · Regina, SK
Full-time
…scalable software systems. SRSs proactively manage the Eco system of the applications and services, ensure the application operate smoothly and reliably with excellent user…
Added 4 hours ago
Systems Analyst, Application Development
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
Full-time
To ensure your application is received, submit no later than 11:59pm MST the day prior to the posting end date.
Added 8 hours ago
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 8 hours ago
Sr. Analyst, Investment Accounting & Reporting (14 months)
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
$103,000 to $153,000 CAD / year
Full-time
Reporting to the Senior Manager, Investment Accounting and Reporting, the Senior Analyst, Investment Accounting & Reporting is responsible for the General Ledger and performing accounting…
Added 9 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
4+ years’ experience as a technical business analyst or application specialist preferred.
Added 9 hours ago
Customer Energy Management & Partnerships Analyst
Toronto Hydro
Toronto, ON
The Customer Energy Management & Partnerships Analyst is responsible for analysis and research to support the Customer Energy Management & Partnerships team, including: analysis of customer…
Added 9 hours ago
Asset Investment Analyst - Contract (18 Months)
Toronto Hydro
Toronto, ON
Reporting to the Manager, Engineering, the Asset Investment Analyst provides engineering, analytical, and business planning support to advance the safe, reliable, and cost-effective…
Added 11 hours ago
Associate Director, AI Products Development Lead
Royal Bank of Canada
Halifax, NS
Full-time
…understanding of how AI can enhance detection accuracy and analyst…
Added 11 hours ago
System Analyst (Level 3)
Donna Cona
Ottawa, ON
Full-time
Donna Cona Inc. is currently seeking a Java Developer/Web Application Developer (Level 3), for one of our key government clients.
Added 13 hours ago
Senior Programmer Analyst (24 Month Contract)
Doctors of BC
Vancouver, BC · BC
Full-time
The Senior Programmer Analyst maintains business continuity for existing applications while progressively migrating business processes, data and functionality to sustainable enterprise…
Added 13 hours ago
Senior Technical Analyst
Government of Manitoba
Winnipeg, MB
Full-time
Reporting to the DTS Service Manager, the Technical Analyst supports the implementation, maintenance, and optimization of infrastructure services, including servers, networks, cloud…
Added 14 hours ago
Applications Support Senior Analyst - Asst Vice President
Citi
Mississauga, ON
Full-time
As a Senior Application Support Analyst, Assistant Vice President at Citi, you will take ownership of mission-critical production applications, ensuring the stability, performance, and…
Added 15 hours ago
Associate Director, AI Products Development Lead
RBC
Toronto, ON · Halifax, NS
Full-time
…understanding of how AI can enhance detection accuracy and analyst…
Added 15 hours ago
Full Stack Developer
PwC
Toronto, ON · Ottawa, ON · Calgary, AB
Full-time
Contribute to internal documentation for both technical (DevOps, engineering) and non-technical (analyst, client) audiences.
Added 15 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
4+ years’ experience as a technical business analyst or application specialist preferred.
Added 15 hours ago
Operations Process Analyst 1
FortisBC
Surrey, BC
Working knowledge of the fundamentals of computer systems, software development lifecycle, system and application software, protocols and standards.
Added 15 hours ago
Business Systems Analyst III
TD
Toronto, ON
Full-time
The ARCS pod within the Finance and Risk Platform is looking for a Business Systems Analyst. This role has a focus on delivering technology solutions for the ARCS application & delivery…
Added 15 hours ago
Business Application Analyst III
TD
Toronto, ON
Full-time
Provide feedback and thoughts on possible solutions to issues/risks arising throughout the life cycle of a project, including adherence to enterprise application / data lifecycle practices

City of Windsor

Enterprise Support Analyst

Windsor, ON, N9A 4K7, Canada

Pay: Local 543 Position Status: Temporary Full-Time Job Code: 543407 Grade/Class: 0.19 Number of Positions: 1 Rate of Pay: $40.34 - $47.45 per hour Hours of Work per Week: 37.5 hours Shift Work Required: No
Job type: Temporary
Apply by: Dec 30, 2026
Positions available: 1
Posting language: English
Posted: Oct 1, 2026

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Original job description

Why Windsor?

Forward. Together. - Discover a career that connects purpose with possibility. At the City of Windsor, our employees thrive in a collaborative environment that values organizational excellence, community impact, and offers competitive benefits that supports professional growth. Located in Southwestern Ontario on the banks of the Detroit River and Lake St. Clair, Windsor is just minutes from downtown Detroit, Michigan and the north shores of Lake Erie, which is home to over 25 local wineries, craft breweries and distilleries. Windsor boasts world class entertainment, state-of-the-art facilities, iconic food, temperate climate, magnificent waterfront parks & gardens and an innovative workforce with demonstrated capacity in automotive, advanced manufacturing, transportation, life sciences, education and tourism. With affordable living, a diverse community, and a growing economy, Windsor offers a lifestyle as fulfilling as the work we do. Come join a team that reflects the city it serves.

Job Title: Enterprise Support Analyst
Job Posting Number: 2026-0357
Posting Type: Internal & External
Posting Period: Friday, October 2, 2026 at 8:30 a.m. to Friday, October 16, 2026 at 4:30 p.m.
Department: Information Technology
Union: C.U.P.E. Local 543
Position Status: Temporary Full-Time
Job Code: 543407
Grade/Class: 0.19
Number of Positions: 1
Rate of Pay: $40.34 - $47.45 per hour
Hours of Work per Week: 37.5 hours
Shift Work Required: No

Duties and Responsibilities:

Reporting to the Manager, Corporate & Departmental Business Applications this position is responsible for:

Performing in-depth analysis and support troubleshooting activity for issues related to system processes and interfaces.
Responding to Help Desk inquiries relating to business applications to determine root causes and provide resolutions.
Logging, analyzing testing, documenting and resolving business application issues and provide users with recommended solutions that are consistent with department business processes.
Working in conjunction with third party support as well as internal technical resources, corporate departments and other municipalities to resolve issues, improve processes and achieve best practices.
Facilitating the migration of data/configuration amongst multiple databases.
Assisting in the development, deployment and maintenance of interfaces to aid departments in meeting specific business requirements and achieve best practices.
Configuration and maintenance of role-base security and reporting trees and ensuring confidentiality of Payroll, HR, Financial, Violent/Dangerous People and Animal data.
Flow charting business/system processes, preparing, creating, and maintaining security profiles, setting up workflow for users.
Researching, recommending, coordinating and testing new/existing business application functionality and business processes to Department User Groups.
Managing and assisting with project activities including performing analysis, gathering requirements, and outlining business rules in a timely basis.
Developing, analysing and maintaining design documents, policies and procedures for business applications.
Administering, designing and delivering business application training to end users at all levels of the Corporation.
Working with identified individuals (Super Users) to provide advanced training on specific system processes.
Developing agendas, scheduling, and chairing business application User Group meetings.
Attending business application Governance and Managers meetings to represent department user group initiatives and provide input and recommendations on scheduling projects, upgrades, and applying patches/bundles.
Performing Occupational Health & Safety duties as outlined in the Corporation’s Health and Safety Program.
Performing other related duties as required.

Qualifications:

Must have a four (4) year post-secondary diploma from a Community College in Business Administration or Computer Technology/Science or Ontario Ministry of Education equivalencies;
Must have over three (3) years of direct experience as a primary support resource for an Enterprise Resource Planning (ERP) application (e.g., PeopleSoft, SAP, JD Edwards, Amanda, etc.), including responsibility for system troubleshooting, configuration, workflow/security administration, issue resolution, and coordination with technical teams;
Must have the ability to travel to off-site locations in a timely and expedient manner as required. If method of travel is by vehicle, a current, valid and lawful Driver’s Licence is required in accordance with the Highway Traffic Act and must provide a driver’s abstract as a condition of employment;
Must have extensive knowledge and working experience with personal computers (hardware, software and applications);
Must possess strong problem solving skills;
Must be able to deal calmly and professionally with users;
Must be able to interpret a complicated problem/solution and explain it in non-technical terms;
Must have good written and verbal communication skills;
Must have the ability to train users;
Amanda and or PeopleSoft functional experience is a definite asset;
Technical background and an understanding of relational databases is a definite asset.

Physical Demands:

The physical demands analysis associated with this job indicates a sedentary level of work.

The City of Windsor is an equal opportunity employer committed to fostering a workplace that reflects the diverse community we serve.

Note:

Only those applicants selected for an interview will be acknowledged
We offer a smoke-free and scent-safe office environment
Personal information is collected under the authority of the Municipal Act, c. 25 as amended, and will be used to determine eligibility for employment.

In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, the City of Windsor will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform the City of Windsor Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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More about this job

Responsibilities

The Enterprise Support Analyst is responsible for providing in-depth troubleshooting, support, and configuration for business applications and system processes. They also manage project activities, facilitate data migrations, and deliver training to end users to ensure best practices are met.

Requirements

Candidates must have a four-year post-secondary diploma in Business Administration or Computer Technology/Science. Additionally, they require over three years of direct experience as a primary support resource for an ERP application.

Skills

Enterprise Resource Planning
System troubleshooting
Workflow administration
Security administration
Data migration
Business process analysis
Technical support
Help desk support
Training delivery
Project management
Relational databases
Communication skills
Problem solving
PeopleSoft
Amanda

Benefits

Competitive benefits
Professional growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Resource Planning
ERP
PeopleSoft
SAP
JD Edwards
Amanda
System troubleshooting
Workflow
Security administration
Data migration
Business process
Help desk
Relational databases
Project management
Information Technology
Technical support
Training
Governance
Configuration
Reporting trees
Business rules
Policy development
Occupational Health & Safety
Interface development

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