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Added 2 hours ago
DH
Business Intelligence Analyst
Designer Health Centers
Winnipeg, MB
- Full-time
…leadership team and company owners. The Business Intelligence Analyst is responsible for researching, validating, analyzing, and organizing information that supports strategic business…
Added 4 hours ago
FN
Policy Analyst, Benefits Management
First Nations Health Authority
Vancouver, BC · Metro Vancouver A, BC
- Full-time
As the Policy Analyst, Benefits Management you will lead policy analysis, research, program evaluation, and strategic planning activities to support the development, modernization, and…
Added 6 hours ago
AT
Dock Quality Analyst
Armour Transportation Systems
Moncton, NB
- Full-time
The Dock Quality Analyst is responsible for monitoring, analyzing, and improving key operational quality measures within the warehouse and dock environment. This role supports consistent…
Added 7 hours ago
MJ
Financial Analyst - Mental Health & Addictions
Manufacturing Job Site
Thunder Bay, ON
- Full-time
Reporting to the Manager – Financial Services, the Financial Analyst – Mental Health & Addictions (MH&A) is responsible for supporting the MH&A portfolio through statistical data analysis,…
Added 9 hours ago
T
Senior Business Analyst (Toronto, ON)
TRAFFIX
Toronto, ON
- Full-time
TRAFFIX is seeking a Senior Business Analyst to bridge the gap between business stakeholders and our Data Platform team. In this role, you will gather and translate business requirements…
Added 10 hours ago
IG
Supply Chain Replenishment Analyst
Insight Global
Kitchener, ON
- Contract
Insight Global is seeking a Supply Chain Replenishment Analyst to join a leading Canadian retailer’s dynamic supply chain team on a 6-month contract. This role is essential for managing…
Added 10 hours ago
A
Commercial Transactions Analyst
Airswift
Calgary, AB
- Contract
…midstream, and downstream operations. As a Commodity Transactions Analyst, you will support the actualization, pricing, settlement, and reporting of Crude Oil and NGL transactions while…
Added 11 hours ago
GC
Senior Analyst SAP Sales & Distribution
Glencore Canada
Laval, QC
- Full-time
Strong background in SAP Sales & Distribution. Integration with other transportation management solutions is desirable (ideally Transporeon but not restricted to that);
Added 12 hours ago
AC
Senior ServiceNow SPM Consultant
Apetan Consulting LLC
Montreal, QC
- Contract
…and optimization project within a large organization in the transportation…
Added 12 hours ago
LC
Senior Analyst, Transport Systems & Processes
Loblaw Companies Limited
Brampton, ON
- Full-time
The Senior Analyst, Transport Systems & Processes will play a key role in implementing and supporting Transportation Management Systems (TMS) and Transport Offshore applications used to…
Added 12 hours ago
B
Commercial Transactions Analyst
Brunel
Calgary, AB · Greater Calgary Metropolitan Area
- $72 to $88 CAD / hour
- Contract
Our client is seeking a Commercial Transactions Analyst to join their Commodity Transactions team supporting the Crude Oil and NGL portfolio. This role is responsible for the accurate…
Added 12 hours ago
AC
Modern Workplace and Platform Services Analyst - Software Asset and Application Lifecycle Management
Air Canada
Toronto, ON · Dorval, QC
- Full-time
We are looking for a dependable, curious, and collaborative analyst who enjoys solving practical problems, takes pride in accurate work, and is eager to learn. You do not need to be an…
Added 12 hours ago
LE
Revenue Analyst/Salesforce Administrator
Loomis Express
Brampton, ON
- Full-time
We are seeking a highly analytical and detail-oriented Revenue Analyst/Salesforce Administrator to join our team. In this hybrid role, you will support revenue optimization initiatives…
Added 12 hours ago
AE
Analyst, Information Technology
Agnico Eagle Mines Limited
Baker Lake, NU
- Full-time
Reporting to the IT Supervisor, as the IT Analyst, you will be part of the Technology & BI Department and collaborates with other departments of mine. You will ensure that the goals and…
Added 12 hours ago
Sr. Technical Training Specialist
Aecon
Oshawa, ON
Aecon delivers some of the most complex and impactful infrastructure projects - from transformative transportation networks to critical energy, industrial and nuclear programs. The projects…
Added 13 hours ago
B
Analyst Sr, Sales Skyline Management
Bombardier
Montreal, QC
- Full-time
Strategic data and business analyst supporting executive decision-making across aircraft sales, availability, and commercial performance. Partners with Sales, Programs, and Finance teams to…
Added 13 hours ago
CL
Senior Office Administrator
Charger Logistics Inc.
Brampton, ON
- Full-time
2+ years of experience in an administrative, coordination, operations, or analyst-support role.
Added 14 hours ago
B
Governance Analyst
Bombardier
Dorval, QC
- Full-time
Added 14 hours ago
B
Analyst Sr, Marketing & Sales
Bombardier
Dorval, QC
- Full-time
As our ideal candidate, you are a commercially minded analyst who combines business judgment, data discipline, and strong stakeholder management to support timely decisions in a…
Added 14 hours ago
MM
Business Data Analyst
Mohebi Martin Brower Logistics LLC
Mississauga, ON
- Full-time
As a Business Data Analyst, you will play a key role in analyzing and interpreting data from multiple sources, leverage data driven insights and automation solutions to guide strategic…
Added 15 hours ago
G
Logistics Analyst
Greenhouse
Mississauga, ON
- $55,000 to $65,000 CAD / year
- Full-time
Greenhouse is seeking a detail-oriented and analytical Logistics Analyst to support our logistics operations team. This role will assist with day-to-day coordination of inbound and outbound…
Added 15 hours ago
M
Senior Rail Corridor Planning Officer - 6 Month Contract
Metrolinx
Canada
- Full-time
Reporting to the Manager, the Senior Access Planning Analyst is responsible for developing and tracking Key Performance Indictors (KPI) against negative trend reporting. Reporting resources…
Added 16 hours ago
A
Customer Service Analyst (12-Month Contract)
AbbVie
Montreal, QC
- Full-time
Reporting to the Customer Service Lead or Supervisor, the Customer Service Analyst will:
Added 17 hours ago
CC
Information Technology Application Analyst
Canada Cartage
Calgary, AB
- Full-time
Sound Analytical skills developed over 5+ years working in the capacity of an Application Support Analyst, Business Analyst or related roles.
Added 17 hours ago
Asset Planning Analyst
Lyft
Montreal, QC
Lyft's team in Montreal is growing, and we are seeking an Asset Planning Analyst to support spare parts planning and allocation for every micromobility market Lyft operates. You will make…

City of Windsor

Enterprise Support Analyst

Windsor, ON, N9A 4K7, Canada

Local 543 Position Status: Temporary Full-Time Job Code: 543407 Grade/Class: 0.19 Number of Positions: 1 Rate of Pay: $40.34 - $47.45 per hour Hours of Work per Week: 37.5 hours Shift Work Required: No · Temporary

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Job details

Pay: Local 543 Position Status: Temporary Full-Time Job Code: 543407 Grade/Class: 0.19 Number of Positions: 1 Rate of Pay: $40.34 - $47.45 per hour Hours of Work per Week: 37.5 hours Shift Work Required: No
Job type: Temporary
Apply by: Dec 30, 2026
Positions available: 1
Posting language: English
Posted: Oct 1, 2026

Original job description

Why Windsor?

Forward. Together. - Discover a career that connects purpose with possibility. At the City of Windsor, our employees thrive in a collaborative environment that values organizational excellence, community impact, and offers competitive benefits that supports professional growth. Located in Southwestern Ontario on the banks of the Detroit River and Lake St. Clair, Windsor is just minutes from downtown Detroit, Michigan and the north shores of Lake Erie, which is home to over 25 local wineries, craft breweries and distilleries. Windsor boasts world class entertainment, state-of-the-art facilities, iconic food, temperate climate, magnificent waterfront parks & gardens and an innovative workforce with demonstrated capacity in automotive, advanced manufacturing, transportation, life sciences, education and tourism. With affordable living, a diverse community, and a growing economy, Windsor offers a lifestyle as fulfilling as the work we do. Come join a team that reflects the city it serves.

Job Title: Enterprise Support Analyst
Job Posting Number: 2026-0357
Posting Type: Internal & External
Posting Period: Friday, October 2, 2026 at 8:30 a.m. to Friday, October 16, 2026 at 4:30 p.m.
Department: Information Technology
Union: C.U.P.E. Local 543
Position Status: Temporary Full-Time
Job Code: 543407
Grade/Class: 0.19
Number of Positions: 1
Rate of Pay: $40.34 - $47.45 per hour
Hours of Work per Week: 37.5 hours
Shift Work Required: No

Duties and Responsibilities:

Reporting to the Manager, Corporate & Departmental Business Applications this position is responsible for:

Performing in-depth analysis and support troubleshooting activity for issues related to system processes and interfaces.
Responding to Help Desk inquiries relating to business applications to determine root causes and provide resolutions.
Logging, analyzing testing, documenting and resolving business application issues and provide users with recommended solutions that are consistent with department business processes.
Working in conjunction with third party support as well as internal technical resources, corporate departments and other municipalities to resolve issues, improve processes and achieve best practices.
Facilitating the migration of data/configuration amongst multiple databases.
Assisting in the development, deployment and maintenance of interfaces to aid departments in meeting specific business requirements and achieve best practices.
Configuration and maintenance of role-base security and reporting trees and ensuring confidentiality of Payroll, HR, Financial, Violent/Dangerous People and Animal data.
Flow charting business/system processes, preparing, creating, and maintaining security profiles, setting up workflow for users.
Researching, recommending, coordinating and testing new/existing business application functionality and business processes to Department User Groups.
Managing and assisting with project activities including performing analysis, gathering requirements, and outlining business rules in a timely basis.
Developing, analysing and maintaining design documents, policies and procedures for business applications.
Administering, designing and delivering business application training to end users at all levels of the Corporation.
Working with identified individuals (Super Users) to provide advanced training on specific system processes.
Developing agendas, scheduling, and chairing business application User Group meetings.
Attending business application Governance and Managers meetings to represent department user group initiatives and provide input and recommendations on scheduling projects, upgrades, and applying patches/bundles.
Performing Occupational Health & Safety duties as outlined in the Corporation’s Health and Safety Program.
Performing other related duties as required.

Qualifications:

Must have a four (4) year post-secondary diploma from a Community College in Business Administration or Computer Technology/Science or Ontario Ministry of Education equivalencies;
Must have over three (3) years of direct experience as a primary support resource for an Enterprise Resource Planning (ERP) application (e.g., PeopleSoft, SAP, JD Edwards, Amanda, etc.), including responsibility for system troubleshooting, configuration, workflow/security administration, issue resolution, and coordination with technical teams;
Must have the ability to travel to off-site locations in a timely and expedient manner as required. If method of travel is by vehicle, a current, valid and lawful Driver’s Licence is required in accordance with the Highway Traffic Act and must provide a driver’s abstract as a condition of employment;
Must have extensive knowledge and working experience with personal computers (hardware, software and applications);
Must possess strong problem solving skills;
Must be able to deal calmly and professionally with users;
Must be able to interpret a complicated problem/solution and explain it in non-technical terms;
Must have good written and verbal communication skills;
Must have the ability to train users;
Amanda and or PeopleSoft functional experience is a definite asset;
Technical background and an understanding of relational databases is a definite asset.

Physical Demands:

The physical demands analysis associated with this job indicates a sedentary level of work.

The City of Windsor is an equal opportunity employer committed to fostering a workplace that reflects the diverse community we serve.

Note:

Only those applicants selected for an interview will be acknowledged
We offer a smoke-free and scent-safe office environment
Personal information is collected under the authority of the Municipal Act, c. 25 as amended, and will be used to determine eligibility for employment.

In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, the City of Windsor will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform the City of Windsor Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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More about this job

Responsibilities

The Enterprise Support Analyst is responsible for providing in-depth troubleshooting, support, and configuration for business applications and system processes. They also manage project activities, facilitate data migrations, and deliver training to end users to ensure best practices are met.

Requirements

Candidates must have a four-year post-secondary diploma in Business Administration or Computer Technology/Science. Additionally, they require over three years of direct experience as a primary support resource for an ERP application.

Skills

Enterprise Resource Planning
System troubleshooting
Workflow administration
Security administration
Data migration
Business process analysis
Technical support
Help desk support
Training delivery
Project management
Relational databases
Communication skills
Problem solving
PeopleSoft
Amanda

Benefits

Competitive benefits
Professional growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Resource Planning
ERP
PeopleSoft
SAP
JD Edwards
Amanda
System troubleshooting
Workflow
Security administration
Data migration
Business process
Help desk
Relational databases
Project management
Information Technology
Technical support
Training
Governance
Configuration
Reporting trees
Business rules
Policy development
Occupational Health & Safety
Interface development

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