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Added 9 mins ago
Payroll Analyst - Functional (Payroll Analyst)
York Region (The Regional Municipality of York)
Newmarket, ON
Contract
Inclusive and Diverse Workforce - We’re committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential,…
Added 1 hour ago
Senior Insurance Coordinator
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and…
Added 3 hours ago
Analyst, Business Systems
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Full-time
…and innovation? Fraser Health is seeking a Business Systems Analyst to join the Enablement, Readiness and Activation (ERA) team within Clinical Informatics and Digital Health (CIDH),…
Added 3 hours ago
Application & Integration Technical Analyst
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Saint John, NB
Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 6 hours ago
Senior Insurance Coordinator
University of British Columbia
Vancouver, BC · UBCV | Donald Rix Building (RIX)
$7,158.42 to $10,292.25 CAD / month
Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and…
Added 7 hours ago
Financial Analyst
The University of British Columbia
Kelowna, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff, and…
Added 8 hours ago
Data Analyst, Go-To-Market Sales Insights
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Full-time
Data is at the heart of Lyft Business's products and decision-making. We're looking to hire a Data Analyst to build the tools and analytics that drive revenue for the sales organization…
Added 8 hours ago
Financial Analyst
University of British Columbia
Kelowna, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
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Added 9 hours ago
Procurement Analyst (Bilingual)
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…stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and…
Added 10 hours ago
Senior Research Analyst, Institutional Research & Integrated Planning
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The Senior Research Analyst collects, develops, analyzes, and communicates institutional data and other information to constituents throughout the university, to support and enhance…
Added 10 hours ago
Manager, Engagement & Change Enablement, BC Health Workday
Provincial Health Services Authority
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Operations Support Analyst, eHealth -Internal Only
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Vancouver, BC · Metro Vancouver A, BC
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The First Nations Health Authority is committed to respecting diversity within our workforce; preference will be given to individuals who identify as First Nations, Inuit, or Métis. All…
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Financial Reporting Analyst
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Promote a fair, positive, and inclusive work environment that supports a diverse workforce.
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Added 11 hours ago
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The Financial Analyst supports Michels Canada operations by delivering financial reporting, forecasting, budgeting, and performance analysis that drive informed business decisions. This…
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Data Analyst, Principal
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Senior Financial Analyst
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…dynamic team of Finance professionals, the Senior Financial Analyst will assist in furthering the financial planning and analysis agenda with a strong focus on consolidation, detailed…
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Our company values and recognizes the diversity of the workforce and encourages individuals with the equivalent combination of education and work experience. The ideal candidate will have:
Added 11 hours ago
Senior AI Business Analyst
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Added 12 hours ago
Senior Policy Planning and Research Analyst "Employment Opportunity for Persons with Disabilities" (Opening Doors)
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St. John's, NL
$39.95 to $44.7 CAD / hour
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Reporting to the Manager of Strategic Initiatives in the Workforce Development Secretariat, this Senior Policy, Planning and Research Analyst position provides critical advice and subject…
Added 12 hours ago
Enterprise Support Analyst
City of Windsor
Windsor, ON
Temporary
…climate, magnificent waterfront parks & gardens and an innovative workforce with demonstrated capacity in automotive, advanced manufacturing, transportation, life sciences, education and…
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City of Windsor

Enterprise Support Analyst

Windsor, ON, N9A 4K7, Canada

Pay: Local 543 Position Status: Temporary Full-Time Job Code: 543407 Grade/Class: 0.19 Number of Positions: 1 Rate of Pay: $40.34 - $47.45 per hour Hours of Work per Week: 37.5 hours Shift Work Required: No
Job type: Temporary
Apply by: Dec 30, 2026
Positions available: 1
Posting language: English
Posted: Oct 1, 2026

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Original job description

Why Windsor?

Forward. Together. - Discover a career that connects purpose with possibility. At the City of Windsor, our employees thrive in a collaborative environment that values organizational excellence, community impact, and offers competitive benefits that supports professional growth. Located in Southwestern Ontario on the banks of the Detroit River and Lake St. Clair, Windsor is just minutes from downtown Detroit, Michigan and the north shores of Lake Erie, which is home to over 25 local wineries, craft breweries and distilleries. Windsor boasts world class entertainment, state-of-the-art facilities, iconic food, temperate climate, magnificent waterfront parks & gardens and an innovative workforce with demonstrated capacity in automotive, advanced manufacturing, transportation, life sciences, education and tourism. With affordable living, a diverse community, and a growing economy, Windsor offers a lifestyle as fulfilling as the work we do. Come join a team that reflects the city it serves.

Job Title: Enterprise Support Analyst
Job Posting Number: 2026-0357
Posting Type: Internal & External
Posting Period: Friday, October 2, 2026 at 8:30 a.m. to Friday, October 16, 2026 at 4:30 p.m.
Department: Information Technology
Union: C.U.P.E. Local 543
Position Status: Temporary Full-Time
Job Code: 543407
Grade/Class: 0.19
Number of Positions: 1
Rate of Pay: $40.34 - $47.45 per hour
Hours of Work per Week: 37.5 hours
Shift Work Required: No

Duties and Responsibilities:

Reporting to the Manager, Corporate & Departmental Business Applications this position is responsible for:

Performing in-depth analysis and support troubleshooting activity for issues related to system processes and interfaces.
Responding to Help Desk inquiries relating to business applications to determine root causes and provide resolutions.
Logging, analyzing testing, documenting and resolving business application issues and provide users with recommended solutions that are consistent with department business processes.
Working in conjunction with third party support as well as internal technical resources, corporate departments and other municipalities to resolve issues, improve processes and achieve best practices.
Facilitating the migration of data/configuration amongst multiple databases.
Assisting in the development, deployment and maintenance of interfaces to aid departments in meeting specific business requirements and achieve best practices.
Configuration and maintenance of role-base security and reporting trees and ensuring confidentiality of Payroll, HR, Financial, Violent/Dangerous People and Animal data.
Flow charting business/system processes, preparing, creating, and maintaining security profiles, setting up workflow for users.
Researching, recommending, coordinating and testing new/existing business application functionality and business processes to Department User Groups.
Managing and assisting with project activities including performing analysis, gathering requirements, and outlining business rules in a timely basis.
Developing, analysing and maintaining design documents, policies and procedures for business applications.
Administering, designing and delivering business application training to end users at all levels of the Corporation.
Working with identified individuals (Super Users) to provide advanced training on specific system processes.
Developing agendas, scheduling, and chairing business application User Group meetings.
Attending business application Governance and Managers meetings to represent department user group initiatives and provide input and recommendations on scheduling projects, upgrades, and applying patches/bundles.
Performing Occupational Health & Safety duties as outlined in the Corporation’s Health and Safety Program.
Performing other related duties as required.

Qualifications:

Must have a four (4) year post-secondary diploma from a Community College in Business Administration or Computer Technology/Science or Ontario Ministry of Education equivalencies;
Must have over three (3) years of direct experience as a primary support resource for an Enterprise Resource Planning (ERP) application (e.g., PeopleSoft, SAP, JD Edwards, Amanda, etc.), including responsibility for system troubleshooting, configuration, workflow/security administration, issue resolution, and coordination with technical teams;
Must have the ability to travel to off-site locations in a timely and expedient manner as required. If method of travel is by vehicle, a current, valid and lawful Driver’s Licence is required in accordance with the Highway Traffic Act and must provide a driver’s abstract as a condition of employment;
Must have extensive knowledge and working experience with personal computers (hardware, software and applications);
Must possess strong problem solving skills;
Must be able to deal calmly and professionally with users;
Must be able to interpret a complicated problem/solution and explain it in non-technical terms;
Must have good written and verbal communication skills;
Must have the ability to train users;
Amanda and or PeopleSoft functional experience is a definite asset;
Technical background and an understanding of relational databases is a definite asset.

Physical Demands:

The physical demands analysis associated with this job indicates a sedentary level of work.

The City of Windsor is an equal opportunity employer committed to fostering a workplace that reflects the diverse community we serve.

Note:

Only those applicants selected for an interview will be acknowledged
We offer a smoke-free and scent-safe office environment
Personal information is collected under the authority of the Municipal Act, c. 25 as amended, and will be used to determine eligibility for employment.

In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, the City of Windsor will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform the City of Windsor Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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More about this job

Responsibilities

The Enterprise Support Analyst is responsible for providing in-depth troubleshooting, support, and configuration for business applications and system processes. They also manage project activities, facilitate data migrations, and deliver training to end users to ensure best practices are met.

Requirements

Candidates must have a four-year post-secondary diploma in Business Administration or Computer Technology/Science. Additionally, they require over three years of direct experience as a primary support resource for an ERP application.

Skills

Enterprise Resource Planning
System troubleshooting
Workflow administration
Security administration
Data migration
Business process analysis
Technical support
Help desk support
Training delivery
Project management
Relational databases
Communication skills
Problem solving
PeopleSoft
Amanda

Benefits

Competitive benefits
Professional growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Resource Planning
ERP
PeopleSoft
SAP
JD Edwards
Amanda
System troubleshooting
Workflow
Security administration
Data migration
Business process
Help desk
Relational databases
Project management
Information Technology
Technical support
Training
Governance
Configuration
Reporting trees
Business rules
Policy development
Occupational Health & Safety
Interface development

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