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Clerk B - Licensing

  • Winnipeg, MB, Canada

Salary: $1,798.30 - $2,105.55 biweekly as per the Clerk B classification · Full-time

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Job details

Pay
Salary: $1,798.30 - $2,105.55 biweekly as per the Clerk B classification
Job type
Full-time
Listed closing date
Experience
Experience (1 year) working in a clerical role providing customer service to a variety of individuals such as internal and external stakeholders/customers/clients.
Working hours
35 hours per week
Posting language
English
Posted

Original job description

Recruitment Details

Clerk B - Licensing

Department: Winnipeg Parking Authority

Designated Work Location: 495 Portage Avenue, Hybrid with designated work location

Position Type: Permanent Full-time , 35 hours per week

Hours of Work: 8:30 a.m. to 4:30 p.m., Monday to Friday

Salary: $1,798.30 - $2,105.55 biweekly as per the Clerk B classification

Employee Group: C.U.P.E.

Posting No.: 127439

Closing Date: October 13, 2026

Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.

Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits . We take pride in fostering a , diverse , safe, and healthy workplace where our employees can thrive and achieve their full potential.

Flexible work arrangements, which may include flexible hours, remote work, or a hybrid of remote work may be available; subject to review and approval. Please note that Employees who are approved to work remotely are responsible for and must demonstrate that they are available to return to their Designated Work Location and/or other work location to attend meetings or attend other tasks that occur in person.

The City is committed to attracting and retaining a diverse skilled workforce that is representative and reflective of the community we serve. Applicants from equity groups that have been and continue to be underrepresented at the City are encouraged to apply. Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples, and Newcomers are encouraged to self-declare in the online application.

Requests for Reasonable Accommodation will be accepted during the hiring process.

Preference to internal applicants may be applied.

Job Profile

Under general supervision of the Coordinator of Licensing Vehicles for Hire, the Clerk B - Licensing assists in receiving and processing applications for licenses, coordinates approvals, issues approved licenses and provides related general information on the Vehicles for Hire by-law. This position also communicates interpretations of related sections of the by-law, and associated legislations.

As The Clerk B - Licensing, You Will

  • Provide customer service with respect to the Vehicle for Hire By-law and process applications for licenses and license renewals and maintain records on the system.
  • Review applications and request outstanding information required to process the application.
  • Verify value, collect appropriate fees, issue approved license and answer related questions.
  • Provide Vehicle for Hire license information and license renewal services to customers.
  • Maintain records related to license applications, generate reports and provide clerical support to the division.
  • Assist in developing standard letters on license applications, approvals, denials, etc.

Your Education And Qualifications Include

  • Grade 12 Diploma or an equivalent combination of education, training and experience.
  • Experience (1 year) working in a clerical role providing customer service to a variety of individuals such as internal and external stakeholders/customers/clients.
  • Experience and proficiency in using Microsoft Office software including Word, Excel, and Outlook.
  • Excellent interpersonal skills with the ability to develop and maintain effective working relationships, interact effectively with co-workers, managers, and the public with tact and diplomacy, including in highly stressful and/or confrontational situations.
  • Excellent verbal communication skills with the ability to articulate in a clear and effective manner.
  • Excellent customer service skills with the ability to meet operational expectations while providing effective service.
  • Excellent written communication skills with the ability to draft correspondence in a clear and effective manner.
  • Superior organizational and time management skills, including the ability to manage multiple priorities and competing demands in a fast-paced environment.
  • Ability to interpret various guiding documents and exercise sound judgement to make decisions on behalf of Vehicles for Hire.
  • Ability to reconcile sales, including ability to identify errors and resolve them.
  • Ability to work independently with minimal supervision.
  • IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://canalliance.org/en/ at application.

Conditions Of Employment

  • The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
  • A Police Information Check satisfactory to the employer will be required from the successful candidate(s), at their expense. To obtain Police Information Check please visit www.winnipeg.ca/police.

How To Apply

APPLY ONLINE, including all documentation listed below:

  • Current resume (Required).
  • Applications submitted without REQUIRED documentation will not be considered.
  • Your application documents must clearly indicate how you meet the qualifications of the position.*

Notes

Online applications can be submitted at http://www.winnipeg.ca/hr/ . For instructions on how to apply and how to attach required documents please refer to our FAQ's or contact 311 .

Position Reports To: Coordinator, Licensing - Vehicles for Hire

Only candidates selected for interviews will be contacted.
More about this job

Responsibilities

Processes and reviews vehicle-for-hire license applications and renewals, requests missing information, collects fees, issues approved licenses, and answers customer questions about the applicable bylaw. Maintains licensing records, generates reports, provides clerical support, and assists with drafting standard correspondence.

Requirements

Requires a Grade 12 diploma or an equivalent combination of education, training, and experience, plus at least one year of clerical customer-service experience. Candidates need proficiency with Microsoft Word, Excel, and Outlook, strong communication and organizational skills, sound judgment, and the ability to reconcile sales and work independently.

Skills

  • Customer Service
  • License Application Processing
  • Records Management
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Written Communication
  • Verbal Communication
  • Interpersonal Skills
  • Organization
  • Time Management
  • Judgment and Decision-Making
  • Bylaw Interpretation
  • Fee Collection
  • Sales Reconciliation
  • Conflict Resolution

Benefits

  • Employer-Paid Benefits
  • Dental Care
  • Vision Care
  • Pension Plan
  • Maternity and Parental Leave
  • Education and Training Opportunities
  • Staff Development Opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Administrative
  • Government & Public Sector
  • Customer Service & Support

Keywords

  • Vehicles for Hire
  • Licensing
  • License Applications
  • License Renewals
  • Customer Service
  • Clerical Support
  • Records Management
  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Vehicle for Hire Bylaw
  • Bylaw Interpretation
  • Fee Collection
  • Sales Reconciliation
  • Report Generation
  • Standard Correspondence
  • Application Review
  • Stakeholder Relations
  • Conflict Resolution
  • Time Management
  • Judgment
  • Winnipeg Parking Authority

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