Jobs in Canada

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Added 10 mins ago
PS
Journeyperson Electrician - Commercial Service
Paramount Services Ltd.
Winnipeg, MB
- $44 to $48 CAD / hour
- Full-time
Building maintenance and service environments.
Added 10 mins ago
II
electromechanical technician
Imaflex Inc.
Victoriaville, QC
- Full-time
Night shift premium
Added 10 mins ago
LH
Residential Building Attendant
Lookout Housing and Health
Abbotsford, BC
- Part-time
Must have current Occupational First Aid Level 1 Certificate
Added 10 mins ago
TR
Service Coordinator
The Radius Group
Calgary, AB
- Full-time
…Office, playing a crucial role in the seamless installation and maintenance of our systems. This position is essential in creating a WOW experience for both internal and external customers…
Added 10 mins ago
Heavy Duty Cleaner (Everclean)
Kandor
Vancouver, BC
…Technologies. We specialize in delivering professional cleaning and maintenance services across a wide range of industries and…
Added 25 mins ago
PC
Equipment Operator II
Parkland County
AB · Parkland County, AB
- Full-time
Reporting to a Supervisor, Road Maintenance stationed in Stony Plain, Alberta, the Equipment Operator II will operate a variety of trucks and road maintenance equipment. This position will…
Added 25 mins ago
GC
Sr Community Developer - For Honor
Game Companies
Montreal, QC
- Full-time
…communications, game improvements and feedback cycles, and deployment and maintenance of best…
Added 26 mins ago
C
Hourly Amusement Technician - TRR Square One
Cineplex
Mississauga, ON · Square One The Rec Room
- Part-time
The Amusement Technician will conduct preventative maintenance diagnostics to ensure that gaming equipment maintains the highest industry standards. The Amusement Technician is accountable…
Added 40 mins ago
WS
heavy duty mechanic - agricultural
Western Sales (1986) Ltd.
Rosetown, SK
- Full-time
Clean, lubricate and perform other maintenance work
Added 40 mins ago
WB
Senior Events Host
Whistler Blackcomb
Whistler, BC
- Temporary
…discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the…
Added 40 mins ago
WC
(CAN) Préposé au stockage et aux chariots
Walmart Canada
Alma, QC
- Full-time
…on safety, this role supports smooth store operations while building valuable skills in retail, teamwork, and customer…
Added 40 mins ago
WC
Stockperson/Cartpusher
Walmart Canada
Hawkesbury, ON
- Contract
…on safety, this role supports smooth store operations while building valuable skills in retail, teamwork, and customer…
Added 40 mins ago
HR
Apprentice 310T Mechanic
Herc Rentals
Toronto, ON · Etobicoke, ON
- Full-time
Herc Rentals is seeking a hands-on Fleet Mechanic to support the maintenance and repair of a diverse truck fleet operating from our Finch location. This is a shop-based role (100%),…
Added 40 mins ago
WC
(CAN) Shunt Driver (Sunday - Tuesday 10:00 pm to 8:30 am) 6 Months Contract
Walmart Canada
Surrey, BC
- Full-time
Building LCV trailer and B-Train trailer combinations. Moving oversize trailers within the yard (LCV or 60' Trailers)
Added 40 mins ago
HR
Yard Worker
Herc Rentals
Toronto, ON · Etobicoke, ON
- Full-time
Stage equipment for maintenance and repair activity
Added 40 mins ago
G
WPG - General Manager (WMS)
Gardewine
Winnipeg, MB
- Full-time
Oversee facility and vehicle maintenance as needed and required
Added 40 mins ago
CR
Maintenance Manager
COGIR Real Estate
Vancouver, BC
- Full-time
Must have or be enrolled in a certified facility management professional technical program or have a trades license;
Added 55 mins ago
CF
Personal Trainer
Crunch Fitness Canada
Welland, ON
- $25 to $40 CAD / hour
- Full-time
…manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts), and…
Added 1 hour ago
FA
Maintenance Control Supervisor
Flair Airlines
Toronto, ON
- Full-time
Join Flair’s Maintenance team, where real-time technical oversight supports aircraft safety, availability, and operational reliability. Reporting to the Manager, Maintenance Control, the…
Added 1 hour ago
I
Software Dev 2
IGT
Moncton, NB
- Full-time
At IGT, we're building a culture where people Innovate with Purpose, Compete Intensely & Win, Lead with Heart, Make It Matter, and Create Value. Grow your career while helping shape what's…
Added 1 hour ago
FR
Weekend Light Duty Cleaner
FirstService Residential Canada
Toronto, ON
- Full-time
May perform ground maintenance including removal of snow from front entrances, salting front entrances.
Added 1 hour ago
PE
Intermediate Field Technician
PRI Engineering
Peterborough, ON
- Full-time
…Nova Scotia. We are an equal-opportunity employer committed to building a diverse and inclusive team. We welcome applications from all qualified candidates, and we particularly encourage…
Added 1 hour ago
B
Cleaner
BGIS
London, ON
- Part-time
Must have a valid Class G license (may be required)
Added 1 hour ago
TN
Facilities Maintenance Worker
Tŝilhqot’in National Government
Williams Lake, BC
- Full-time
The Facilities Maintenance Worker position plays an important role in ensuring the proper functioning and upkeep of our facilities. This role requires a high degree of organization,…
Added 1 hour ago
NS
Group Services Lead Hand
Northern Strands Group of Companies
Saskatoon, SK
- Full-time
Collaborate with other departments to facilitate project needs, including shipping, receiving, and maintenance tasks

City Wide Facility Solutions

Account Representative / Account Manager / Project Manager

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: Apr 23, 2027
Posting language: English
Posted: Oct 25, 2026

Original job description

Relationship-Focused Role

About The Role

We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a must.

This position is not cold sales. Success comes from owning the client experience, ensuring service quality, and acting as the trusted point of contact between clients, service partners, and internal teams.

Key Responsibilities

Serve as the primary point of contact for assigned commercial accounts
Build strong, long-term client relationships through regular communication and site visits
Coordinate and oversee multiple services we provide to our commercial and industrial customers: (janitorial, handyman, maintenance, landscaping, specialty services, etc.)
Manage service performance, quality control, and issue resolution
Conduct routine inspections to ensure work meets contract standards
Proactively identify client needs and recommend additional services or improvements
Collaborate with independent service providers to ensure scheduling, scope, and quality alignment
Track client feedback, follow up on concerns, and ensure timely resolution
Assist with contract renewals, scope adjustments, and account retention efforts
Maintain accurate documentation, reports, and communication logs

What Success Looks Like

Clients feel supported, heard, and confident their facilities are being well managed
Issues are resolved quickly and professionally - often before the client has to ask
Service partners clearly understand expectations and deliver consistent quality
Accounts are retained, strengthened, and expanded over time

Ideal Candidate Profile

Experience in project management, property management, account management, or service operations
Strong organizational and multitasking skills
Comfortable managing multiple client accounts and service providers simultaneously
Excellent communication skills; written, verbal, and face-to-face
Professional, dependable, and solutions-oriented
Comfortable working independently in the field and collaborating with a team
Detail-oriented with strong follow-through

Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.

What We Offer

Competitive base compensation with performance incentives
Ongoing training and support
Clear expectations and structured processes
Opportunity to grow within a stable, relationship-driven organization
A role where your work directly impacts client satisfaction and retention

Why This Role Matters

This position plays a critical role in delivering a seamless experience for our clients. If you enjoy owning relationships, solving problems, and being the person clients trust, this is a role where you can thrive.

Requirements

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule
Valid BC's Driver's License and a vehicle
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + bonuses.

City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 110 territories across Canada and the US. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application.

Benefits

Medical insurance after the probation period.

$300 per month car allowance.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage commercial client accounts as the primary contact, building relationships and coordinating service providers across facility services. Monitor service quality, conduct inspections, resolve issues, identify client needs, and support renewals and account retention.

Requirements

Requires at least two years of outside B2B account management experience and a proven record in client retention, with facilities or building maintenance experience preferred. Candidates need strong communication, organization, follow-through, Microsoft Office and CRM skills, a valid BC driver's license and vehicle, and the ability to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Project Management
Property Management
Facilities Management
Service Coordination
Vendor Management
Quality Control
Problem Resolution
Contract Renewals
Communication
Planning And Organization
Microsoft Office
CRM Database Management
Maintenance And Repair Troubleshooting

Benefits

Medical Insurance
Car Allowance
Performance Bonuses
Ongoing Training And Support
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Account Retention
Facilities Services
Building Maintenance
Facility Management
Property Management
Project Management
Service Operations
Vendor Coordination
Independent Service Providers
Janitorial Services
Handyman Services
Landscaping
Quality Control
Site Inspections
Contract Renewals
Scope Adjustments
Microsoft Office
CRM Database
Maintenance And Repair
Troubleshooting
On-Call Emergencies
Client Feedback
Service Performance

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Work requirements

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