Jobs in Canada

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Added 6 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Cornwall, ON
- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 6 mins ago
BC
Receptionist, Hospitality Representative (11:30 a.m. - 7:30 p.m.)
Blake, Cassels & Graydon LLP
Toronto, ON
- Full-time
Professional demeanour and strong customer-service skills
Added 6 mins ago
Sales Representative - Facility Services
Cintas
Toronto, ON
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 6 mins ago
SB
Sales Representative - On Premise
Sleeman Breweries Ltd.
ON
- Full-time
Minimum of four days per week spent in the field within the assigned territory
Added 22 mins ago
MF
Senior Analyst, Institutional Client Service
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
The Mackenzie Institutional Sales & Service team is accepting applications for the position Senior Analyst, Institutional Client Service to join our Toronto-based team. This role reports to…
Added 22 mins ago
TC
Heavy Rental Representative
Toromont Cat
Concord, ON
- Full-time
Toromont Cat is looking for a Heavy Rental Representative to join our team! The primary focus for the Rental Specialist is to use technical expertise to respond to our customer’s rental…
Added 22 mins ago
BC
Client Service Representative, Programs
BFL CANADA
Toronto, ON
- Full-time
We are looking for a Client Service Representative within our Program Group to join our team in our Toronto office!
Added 22 mins ago
AP
Pest Technician - We'll Train! (Base Salary, Commission & Bonus included)
Abell Pest Control
Williams Lake, BC
- Full-time
…transferable skills and be equally considered: route sales, route service, field sales, field service, service technician, territory representative, restaurant manager, restaurant server,…
Added 22 mins ago
UR
Sales Development Program Sales Associate
United Rentals
Terrace, BC
- Full-time
Training: must live within reasonable driving distance of assigned branch and report on-site M-F
Added 22 mins ago
R
Outside Sales Representative
REXEL
Kingston, ON
- $50,000 to $70,000 CAD / year
- Full-time
Facilitate industry-leading customer service between project, branch and operational teams
Added 35 mins ago
GC
Temporary Revenue Administrator
Greenwin Corp.
Toronto, ON
- Full-time
Proven customer service experience is essential, with a strong focus on responsiveness and courtesy.
Added 35 mins ago
B
General Manager
Bodycote
Bromont, QC
- Other
Must have the cognitive and mental capacity to perform essential job functions
Added 36 mins ago
BN
General Manager
Bodycote North America
Bromont, QC
- Full-time
· Must have the cognitive and mental capacity to perform essential job functions
Added 51 mins ago
TH
Merchandising 6am-3pm Part Time (Midland)
The Home Depot
Canada
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 51 mins ago
M
Director, Product & Growth
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
…management of an assigned product portfolio. The role translates customer, market and business insight into a focused portfolio strategy, investment roadmap and commercialization plan that…
Added 1 hour ago
TT
Manager, Community and Councillor Relations (13960)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $129,693.2 to $162,089.2 CAD / year
- Full-time
…Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many…
Added 1 hour ago
A
Customer Service Associate
Andrews
Toronto, ON
- Full-time
The role is led by a customer-first mentality and demands strong skills as well as experience in clienteling and customer service excellence. Skills and experience are supported by…
Added 1 hour ago
T
Full Time Sales Representative | Orchard Park
TELUS
Kelowna, BC
- Full-time
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
Added 1 hour ago
Courier
Dynacare
Canada
As a Courier, you play a crucial role for Dynacare and act as a true representative of the company. You are responsible for the pickup and safe delivery of medical samples in a courteous,…
Added 1 hour ago
D
Customer Care Representative
Dynacare
Ottawa, ON · Brampton, ON
- Contract
Are YOU our next Customer Care Representative?
Added 1 hour ago
Customer Care Representative-Terrace, BC
Sonova AG
Fredericton, NB · Terrace, ON
…retail clinic environment? Are you passionate about providing customer service that exceeds…
Added 1 hour ago
SG
Customer Care Representative-Terrace, BC
Sonova Group
Terrace, BC
- Internship
…retail clinic environment? Are you passionate about providing customer service that exceeds…
Added 1 hour ago
A
Customer Service Representative
ADM
Montreal, QC
- Full-time
This position requires on-site presence five days per week at our Mill Street facility in Montreal
Added 1 hour ago
WC
Outside Sales Representative (Cargo) - Calgary, AB
Wurth Canada
Calgary, AB
- Full-time
A day in the life of an outside sales representative:
Added 1 hour ago
M
Director, Product & Growth
Manulife
Toronto, ON
- Full-time
…management of an assigned product portfolio. The role translates customer, market and business insight into a focused portfolio strategy, investment roadmap and commercialization plan that…

City Wide Facility Solutions

Account Representative / Account Manager / Project Manager

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: Apr 23, 2027
Posting language: English
Posted: Oct 25, 2026

Original job description

Relationship-Focused Role

About The Role

We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a must.

This position is not cold sales. Success comes from owning the client experience, ensuring service quality, and acting as the trusted point of contact between clients, service partners, and internal teams.

Key Responsibilities

Serve as the primary point of contact for assigned commercial accounts
Build strong, long-term client relationships through regular communication and site visits
Coordinate and oversee multiple services we provide to our commercial and industrial customers: (janitorial, handyman, maintenance, landscaping, specialty services, etc.)
Manage service performance, quality control, and issue resolution
Conduct routine inspections to ensure work meets contract standards
Proactively identify client needs and recommend additional services or improvements
Collaborate with independent service providers to ensure scheduling, scope, and quality alignment
Track client feedback, follow up on concerns, and ensure timely resolution
Assist with contract renewals, scope adjustments, and account retention efforts
Maintain accurate documentation, reports, and communication logs

What Success Looks Like

Clients feel supported, heard, and confident their facilities are being well managed
Issues are resolved quickly and professionally - often before the client has to ask
Service partners clearly understand expectations and deliver consistent quality
Accounts are retained, strengthened, and expanded over time

Ideal Candidate Profile

Experience in project management, property management, account management, or service operations
Strong organizational and multitasking skills
Comfortable managing multiple client accounts and service providers simultaneously
Excellent communication skills; written, verbal, and face-to-face
Professional, dependable, and solutions-oriented
Comfortable working independently in the field and collaborating with a team
Detail-oriented with strong follow-through

Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.

What We Offer

Competitive base compensation with performance incentives
Ongoing training and support
Clear expectations and structured processes
Opportunity to grow within a stable, relationship-driven organization
A role where your work directly impacts client satisfaction and retention

Why This Role Matters

This position plays a critical role in delivering a seamless experience for our clients. If you enjoy owning relationships, solving problems, and being the person clients trust, this is a role where you can thrive.

Requirements

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule
Valid BC's Driver's License and a vehicle
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + bonuses.

City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 110 territories across Canada and the US. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application.

Benefits

Medical insurance after the probation period.

$300 per month car allowance.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage commercial client accounts as the primary contact, building relationships and coordinating service providers across facility services. Monitor service quality, conduct inspections, resolve issues, identify client needs, and support renewals and account retention.

Requirements

Requires at least two years of outside B2B account management experience and a proven record in client retention, with facilities or building maintenance experience preferred. Candidates need strong communication, organization, follow-through, Microsoft Office and CRM skills, a valid BC driver's license and vehicle, and the ability to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Project Management
Property Management
Facilities Management
Service Coordination
Vendor Management
Quality Control
Problem Resolution
Contract Renewals
Communication
Planning And Organization
Microsoft Office
CRM Database Management
Maintenance And Repair Troubleshooting

Benefits

Medical Insurance
Car Allowance
Performance Bonuses
Ongoing Training And Support
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Account Retention
Facilities Services
Building Maintenance
Facility Management
Property Management
Project Management
Service Operations
Vendor Coordination
Independent Service Providers
Janitorial Services
Handyman Services
Landscaping
Quality Control
Site Inspections
Contract Renewals
Scope Adjustments
Microsoft Office
CRM Database
Maintenance And Repair
Troubleshooting
On-Call Emergencies
Client Feedback
Service Performance

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Work requirements

Jobs in Canada