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Added 42 mins ago
G
Executive Assistant
GRADIENT
Montreal, QC
- Full-time
…support event and course logistics, and assist with office operations to keep day-to-day activities running smoothly. This role requires a proactive, detail-oriented professional who can…
Added 42 mins ago
AL
Diabetes Sales Specialist
Abbott Laboratories
ON
- $68,250 to $101,100 CAD / year
- Full-time
In this position the Diabetes Sales Specialist performs duties and activities within established company policies and procedures in a professional and ethical manner for quality performance…
Added 42 mins ago
SD
Merchandiser, Hourly Part Time Evening
Shoppers Drug Mart
Port Elgin, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 58 mins ago
EL
Assistant Manager Assistant Store Manager MAC RICHMOND
Estée Lauder Companies
Richmond, BC
- Full-time
We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our…
Added 1 hour ago
DC
PRODUCTION & FACILITIES MANAGER
D. Crupi & Sons Limited
ON · Ontario, Canada
- Full-time
Reporting to the General Manager, the Production and Facilities Manager is responsible for managing and planning all aggregate operations activities of various site locations.
Added 1 hour ago
TT
Manufacturing Operations Manager
Tallman Technologies Inc.
Burlington, ON
- Full-time
We are looking for an experienced Manufacturing Operations Manager to take ownership of our day-to-day production operations and help us improve how our manufacturing business runs.
Added 1 hour ago
P
GTM Strategy & Operations Manager
Pakfactory
ON · Markham, Ontario
- Full-time
We're looking for a Revenue Strategy & Operations Manager to architect and run the commercial engine behind our sales and operations teams. Reporting directly to the CEO and working in…
Added 1 hour ago
Regional Support Manager - Western Canada
Hollywood Bowl Group
Calgary, AB
We’re looking for a Regional Support Manager to join our team and provide hands-on leadership to Centre Managers and their teams.
Added 1 hour ago
General Manager
Hollywood Bowl Group
Toronto, ON
Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business?
Added 1 hour ago
General Manager
Hollywood Bowl Group
Waterloo, ON
Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business?
Added 1 hour ago
TW
Area Manager, Agriculture
Thrive Wealth Management
Moose Jaw, SK · Regina, SK
- Full-time
We’re looking for an engaging, growth-oriented leader with a member-first approach to come on board as our Area Manager, Agriculture in Regina or Moose Jaw, Saskatchewan. As the Area…
Added 1 hour ago
TW
Branch Manager
Thrive Wealth Management
Saskatoon, SK
- Full-time
We’re looking for a dynamic and business-minded individual to come on board as our Branch Manager to support our 8th Street location in Saskatoon. Your strong interpersonal skills and…
Added 1 hour ago
CC
Regional Retail Marketing Manager
Compass Canada
Toronto, ON
- Full-time
As a Regional Retail Marketing Manager, you will be a hands-on field leader responsible for driving Same Store Sales (SSS) growth across a portfolio of key accounts within Food Service and…
Added 1 hour ago
CC
Manager, Financial Planning and Analysis
Compass Canada
ON · Mississauga, ON
- Full-time
Reporting to the Director of Finance, FP&A, the Manager, FP&A will be a key finance partner for the sector, providing leaders with clear financial insight, disciplined performance analysis…
Added 2 hours ago
C
Sales Associate - Claire's Kildonan Place
Claire's
MB · Manitoba, Canada
- $16 to $17 USD / hour
- Part-time
As a Sales Associate, you are both a brand ambassador and a certified Piercing Specialist, delivering safe, professional piercing services while creating welcoming, energetic, and…
Added 3 hours ago
A
Third Key Holder
Ardene
Winnipeg, MB
- Part-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…
Added 3 hours ago
C
Sales Associate - Claire's Intercity Shopping Centre
Claire's
Thunder Bay, ON
- $17 to $18 USD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 3 hours ago
C
Part-Time Manager
Claire's
Mississauga, ON
- $18 USD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 3 hours ago
C
Part-Time Key Holder - Claire's St.Vitall Mall
Claire's
Winnipeg, MB
- $17 USD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 3 hours ago
C
2673 - Store Manager
Claire's
Timmins, ON
- $25 to $26 USD / hour
- Full-time
You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations.
Added 3 hours ago
LC
Beauty Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Barrie, ON
- Full-time
To manage resources of the Beauty department in order to maximize and achieve sales targets.
Added 3 hours ago
C
Part-Time Manager
Claire's
Hamilton, ON
- $18 USD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 3 hours ago
C
Sales Associate
Claire's
Rocky View No 44, AB · Rocky View County, AB
- $16 USD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 3 hours ago
C
Assistant Store Manager
Claire's
Calgary, AB
- $21 to $24 USD / hour
- Full-time
Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service.
Added 4 hours ago
Assistant Manager Assistant Store Manager MAC RICHMOND
ELC Beauty LLC
Richmond, BC
We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our…

City Wide Facility Solutions

Account Representative / Account Manager / Project Manager

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: Apr 23, 2027
Posting language: English
Posted: Oct 25, 2026

Original job description

Relationship-Focused Role

About The Role

We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a must.

This position is not cold sales. Success comes from owning the client experience, ensuring service quality, and acting as the trusted point of contact between clients, service partners, and internal teams.

Key Responsibilities

Serve as the primary point of contact for assigned commercial accounts
Build strong, long-term client relationships through regular communication and site visits
Coordinate and oversee multiple services we provide to our commercial and industrial customers: (janitorial, handyman, maintenance, landscaping, specialty services, etc.)
Manage service performance, quality control, and issue resolution
Conduct routine inspections to ensure work meets contract standards
Proactively identify client needs and recommend additional services or improvements
Collaborate with independent service providers to ensure scheduling, scope, and quality alignment
Track client feedback, follow up on concerns, and ensure timely resolution
Assist with contract renewals, scope adjustments, and account retention efforts
Maintain accurate documentation, reports, and communication logs

What Success Looks Like

Clients feel supported, heard, and confident their facilities are being well managed
Issues are resolved quickly and professionally - often before the client has to ask
Service partners clearly understand expectations and deliver consistent quality
Accounts are retained, strengthened, and expanded over time

Ideal Candidate Profile

Experience in project management, property management, account management, or service operations
Strong organizational and multitasking skills
Comfortable managing multiple client accounts and service providers simultaneously
Excellent communication skills; written, verbal, and face-to-face
Professional, dependable, and solutions-oriented
Comfortable working independently in the field and collaborating with a team
Detail-oriented with strong follow-through

Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.

What We Offer

Competitive base compensation with performance incentives
Ongoing training and support
Clear expectations and structured processes
Opportunity to grow within a stable, relationship-driven organization
A role where your work directly impacts client satisfaction and retention

Why This Role Matters

This position plays a critical role in delivering a seamless experience for our clients. If you enjoy owning relationships, solving problems, and being the person clients trust, this is a role where you can thrive.

Requirements

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule
Valid BC's Driver's License and a vehicle
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + bonuses.

City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 110 territories across Canada and the US. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application.

Benefits

Medical insurance after the probation period.

$300 per month car allowance.

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More about this job

Responsibilities

Manage commercial client accounts as the primary contact, building relationships and coordinating service providers across facility services. Monitor service quality, conduct inspections, resolve issues, identify client needs, and support renewals and account retention.

Requirements

Requires at least two years of outside B2B account management experience and a proven record in client retention, with facilities or building maintenance experience preferred. Candidates need strong communication, organization, follow-through, Microsoft Office and CRM skills, a valid BC driver's license and vehicle, and the ability to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Project Management
Property Management
Facilities Management
Service Coordination
Vendor Management
Quality Control
Problem Resolution
Contract Renewals
Communication
Planning And Organization
Microsoft Office
CRM Database Management
Maintenance And Repair Troubleshooting

Benefits

Medical Insurance
Car Allowance
Performance Bonuses
Ongoing Training And Support
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Account Retention
Facilities Services
Building Maintenance
Facility Management
Property Management
Project Management
Service Operations
Vendor Coordination
Independent Service Providers
Janitorial Services
Handyman Services
Landscaping
Quality Control
Site Inspections
Contract Renewals
Scope Adjustments
Microsoft Office
CRM Database
Maintenance And Repair
Troubleshooting
On-Call Emergencies
Client Feedback
Service Performance

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