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Added 8 mins ago
WC
Housing Services Coordinator (2026-410-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
Educate tenants about basic and preventative maintenance issues, and their responsibilities in maintaining their apartment as per signed tenancy/occupancy agreement.
Added 53 mins ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Assess protocol compliance, informed consent, source documentation, data quality, safety reporting, investigational product management, and essential document maintenance.
Added 53 mins ago
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Clinical Research Nurse - Occasional Pool
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 53 mins ago
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Clinical Research Coordinator - Regulatory
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Maintenance of the Investigator Study File (ISF),
Added 53 mins ago
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Animal Care Worker - Part-time occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
Performs husbandry duties related to the care and maintenance of animals,
Added 53 mins ago
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Animal Health Technician - Part-time Occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
Performs husbandry and technical duties related to the care and maintenance of animals,
Added 53 mins ago
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Research Associate
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…execution of various activities including expertise in iPSC maintenance, differentiation of iPSCs into various CNS cell types (Oligodendrocytes, Neurons etc), 3D organoids and assembloids.…
Added 1 hour ago
W
(CAN) Maintenance Team Associate
Walmart
Edmonton, AB
- Full-time
To participate in a structured maintenance cleaning program while controlling expenses to ensure a clean and safe shopping and working environment.
Added 1 hour ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Manage vendor relationships and service contracts to ensure ongoing equipment maintenance and support.
Added 1 hour ago
KL
TEACHER - AUTOMOBILE MECHANICS (PROGRAM 5798)
Kativik llisarniliriniq
Kangiqsujuaq, QC
- Contract
Maintenance and mechanical repairs to any part of the motor vehicle
Added 2 hours ago
W
Red Seal Millwright
WIDIA
Belleville, ON
- Full-time
Reporting to the Maintenance Supervisor, the Industrial Maintenance Millwright is a full-time position, responsible for installing, inspecting, adjusting, and repairing equipment while…
Added 2 hours ago
CD
dental assistant
Centre dentaire Deschênes
Rivière-du-Loup, QC
- Full-time
Added 2 hours ago
B
Temporary Full-Time Associate Fleet Technician
BCAA
Burnaby, BC
- Full-time
Added 2 hours ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Ensure appropriate performance and maintenance of anesthesia related equipment
Added 2 hours ago
AI
Specialist, Marketing Technology (12-month contract)
AGF Investments
Toronto, ON
- Contract
Support the administration, configuration and maintenance of AGF's marketing technology platforms.
Added 2 hours ago
AG
Ingénieur mécanique lead – Fiabilité et opérations (Industrie hydroélectrique) / Lead Mechanical Engineer - Fleet Reliability and Operations (Hydroelectric industry)
Alstom Grid
Brossard, QC
- Full-time
Agir à titre de principal point de contact sur site pour les contrats d’exploitation et de maintenance.
Added 3 hours ago
IF
Diesel Apprentice - Technician II
Impact Fulfillment Services
Dartmouth, NS
- Full-time
Under close supervision, the Technician II performs minor to average routine maintenance and repair services on different types of vehicles. Works with the assistance of a T3, T4, TIC, SS…
Added 3 hours ago
TC
Senior Informatica Developer
Tata Consultancy Services
Montreal, QC
- Full-time
· Good knowledge in administration, including installation, configuration, and maintenance
Added 5 hours ago
LC
Marketing Coordinator
Loblaw Companies Limited
Calgary, AB
- Full-time
Administer and oversee the ongoing maintenance of Marketing programs or processes
Added 5 hours ago
HR
Marketing Coordinator
Holt Renfrew
Calgary, AB
- Full-time
Administer and oversee the ongoing maintenance of Marketing programs or processes
Added 6 hours ago
NP
Rental Property Assistant
NANTUCKET POLICE DEPARTMENT
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…Specialist or their designee, the Property Assistant coordinates the maintenance and occupancy of Town-owned and leased housing properties. The Assistant applies professional skills,…
Added 6 hours ago
MB
machine tool operator - metal machining
Metalcor Building Systems
London, ON
- Full-time
Perform routine maintenance on equipment and machinery
Added 6 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Reporting to the a Integrated Director Laboratory Services, is responsible for the implementation, maintenance and improvement of the quality management system and Hospital Point of Care…
Added 6 hours ago
YC
Senior Developer, D365
Yoush Consulting
Toronto, ON
- Full-time
Design and develop Dynamics 365 customizations, maintenance, build custom APIs and Plug-ins
Added 7 hours ago
GA
Overhead Crane Operator
Groupe ADF
Terrebonne, QC
- Full-time

City Wide Facility Solutions

Account Representative / Account Manager / Project Manager

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Relationship-Focused Role

About The Role

We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a must.

This position is not cold sales. Success comes from owning the client experience, ensuring service quality, and acting as the trusted point of contact between clients, service partners, and internal teams.

Key Responsibilities

Serve as the primary point of contact for assigned commercial accounts
Build strong, long-term client relationships through regular communication and site visits
Coordinate and oversee multiple services we provide to our commercial and industrial customers: (janitorial, handyman, maintenance, landscaping, specialty services, etc.)
Manage service performance, quality control, and issue resolution
Conduct routine inspections to ensure work meets contract standards
Proactively identify client needs and recommend additional services or improvements
Collaborate with independent service providers to ensure scheduling, scope, and quality alignment
Track client feedback, follow up on concerns, and ensure timely resolution
Assist with contract renewals, scope adjustments, and account retention efforts
Maintain accurate documentation, reports, and communication logs

What Success Looks Like

Clients feel supported, heard, and confident their facilities are being well managed
Issues are resolved quickly and professionally - often before the client has to ask
Service partners clearly understand expectations and deliver consistent quality
Accounts are retained, strengthened, and expanded over time

Ideal Candidate Profile

Experience in project management, property management, account management, or service operations
Strong organizational and multitasking skills
Comfortable managing multiple client accounts and service providers simultaneously
Excellent communication skills; written, verbal, and face-to-face
Professional, dependable, and solutions-oriented
Comfortable working independently in the field and collaborating with a team
Detail-oriented with strong follow-through

Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.

What We Offer

Competitive base compensation with performance incentives
Ongoing training and support
Clear expectations and structured processes
Opportunity to grow within a stable, relationship-driven organization
A role where your work directly impacts client satisfaction and retention

Why This Role Matters

This position plays a critical role in delivering a seamless experience for our clients. If you enjoy owning relationships, solving problems, and being the person clients trust, this is a role where you can thrive.

Requirements

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule
Valid BC's Driver's License and a vehicle
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + bonuses.

City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 110 territories across Canada and the US. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application.

Benefits

Medical insurance after the probation period.

$300 per month car allowance.

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More about this job

Responsibilities

Manage commercial client accounts as the primary contact, building relationships and coordinating facility services with independent service providers. Monitor service quality, conduct inspections, resolve issues, identify client needs, and support renewals and account retention.

Requirements

Requires at least two years of outside B2B account management experience and a track record in client retention, along with strong communication, organization, follow-through, and CRM and Microsoft Office skills. Candidates must have a valid British Columbia driver's license and a vehicle, be able to travel locally and handle on-call emergencies, and bring technical maintenance and troubleshooting skills.

Skills

B2B Account Management
Client Retention
Project Management
Property Management
Facility Management
Service Coordination
Vendor Management
Quality Control
Problem Resolution
Communication
Planning And Organization
Multitasking
Maintenance And Repair
Troubleshooting
Microsoft Office And CRM

Benefits

Medical Insurance
Car Allowance
Performance Bonuses
Ongoing Training And Support
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Account Retention
Client Relationships
Facility Management
Building Maintenance
Property Management
Project Management
Service Operations
Vendor Coordination
Independent Service Providers
Janitorial Services
Handyman Services
Landscaping
Quality Control
Site Inspections
Contract Renewals
Scope Adjustments
Issue Resolution
Client Feedback
Microsoft Office
CRM Database
Maintenance And Repair
Building Systems
Troubleshooting
On-Call Emergencies
British Columbia Driver's License

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