Jobs in Canada

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Retail Media Manager - US, Canada or UK
StarTech.com
Canada
- Full-time
…for Amazon Business and business buyers, identifying priority customer segments and purchasing needs, and tailoring targeting, messaging and customer journeys accordingly. Your plans will…
Added just now
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Pharmacy Assistant, Hourly Part Time Evening
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 15 mins ago
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Customer Service Associate
Dollar Tree Stores
Sudbury, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 15 mins ago
DT
Customer Service Associate
Dollar Tree Stores
Aurora, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 15 mins ago
DT
Customer Service Associate
Dollar Tree Stores
Richmond Hill, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 15 mins ago
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Part Time Porter (Everclean)
Kandor
Vancouver, BC
- Part-time
…Security and Kendrix Technologies. We specialize in delivering professional cleaning and maintenance services across a wide range of industries and…
Added 15 mins ago
Porter
Kandor
Abbotsford, BC
…Security and Kendrix Technologies. We specialize in delivering professional cleaning and maintenance services across a wide range of industries and…
Added 15 mins ago
CM
Shop Helper - Winter Season
Clintar Markham, ON
Toronto, ON · Scarborough, ON
- $20 to $24 CAD / hour
- Full-time
Positive attitude and professional manner when dealing with company personnel
Added 29 mins ago
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Principal Mechanical Engineer
Worley
Toronto, ON
- Full-time
Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets.…
Added 45 mins ago
FC
Seasonal Courier
FedEx Canada
Debert, NS
- Part-time
…Federal Express Canada features of service; to provide related customer service…
Added 45 mins ago
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Certified Snowboard Instructor - Winter - Full/Part-Time (Friday, Saturday, and Sunday)
Blue Mountain Resort
The Blue Mountains, ON
- Part-time
Must hold a minimum level 1 C.A.S.I
Added 45 mins ago
SF
Business Development Representative
SESSI Fire Protection Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Provide professional customer service and resolve concerns quickly
Added 45 mins ago
EC
Sales And Marketing Specialist
ENGUR CONSTRUCTION
Ottawa, ON
- Part-time
…prospective clients. Day-to-day responsibilities include managing customer relationships, responding to client questions, preparing quotes and proposals, and maintaining accurate records in…
Added 45 mins ago
AC
HVAC/R Technician
Align Climate Solutions Inc.
Bowen Island, BC
- Full-time
…high-efficiency heating and cooling technologies with a strong focus on customer service and environmental responsibility. The company was founded to provide exceptional value to clients…
Added 45 mins ago
LM
Dual Lab Patient Technician & Mobile Lab Patient Technician
LifeLabs Medical Laboratory Services
Fort Frances, ON
- Part-time
…commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity,…
Added 45 mins ago
CR
Executive Director- Retirement Operations
COGIR Real Estate
Burlington, ON
- Full-time
Is operations and sales your passion? Are you ready to inspire and motivate a team? Does delivering superior customer service excite you?
Added 45 mins ago
FC
Seasonal Courier-3
FedEx Canada
Toronto, ON
- Part-time
…Federal Express Canada features of service; to provide related customer service…
Added 45 mins ago
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Manager, Exploration
Vale
Canada
- Full-time
We are currently seeking a Manager, Exploration to join our Exploration team in Voisey’s Bay, Labrador, a fly-in fly-out operation · Professional Geoscientist (P.Geo.) designation or eligibility for registration is required
Added 45 mins ago
I
Responsable des solutions clients
Insight
Montreal, QC
- Full-time
…faits et des circonstances propres à chaque cas, notamment de l'expérience et du lieu de travail. Nous pourrons également envisager des candidatures dont la rémunération se situe hors de…
Added 45 mins ago
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Representative - Inside Sales
Wesco
Lethbridge, AB
- Full-time
…services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to…
Added 1 hour ago
OT
Technicien(ne) de tests / Test Technician
OPAL-RT TECHNOLOGIES India Pvt. Ltd.
Montreal, QC
- Other
Le poste est en présentiel, 5 jours par semaine
Added 1 hour ago
B
Soybean Processing Plant - Mill Operator
Bartlett
Roland, MB
- Full-time
Experience in a processing plant, refinery, mill, or elevator is preferred
Added 1 hour ago
MC
Account Executive - IT Solutions
MSP Corp
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
…performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind - to ensure that we can deliver…
Added 1 hour ago
MA
Senior Investment Technical Products Sales
Marsh Agency
Toronto, ON
- Contract
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
TL
Ambassador
T2722 Luxury Barista Experience
Calgary, AB
- Full-time
T2722 is a luxury tea and coffee experience in Calgary's Inglewood neighbourhood. There are no menus and no limits. Every visit is a bespoke tasting shaped around the guest's palate,…

City Wide Facility Solutions

Account Representative / Account Manager / Project Manager

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Relationship-Focused Role

About The Role

We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a must.

This position is not cold sales. Success comes from owning the client experience, ensuring service quality, and acting as the trusted point of contact between clients, service partners, and internal teams.

Key Responsibilities

Serve as the primary point of contact for assigned commercial accounts
Build strong, long-term client relationships through regular communication and site visits
Coordinate and oversee multiple services we provide to our commercial and industrial customers: (janitorial, handyman, maintenance, landscaping, specialty services, etc.)
Manage service performance, quality control, and issue resolution
Conduct routine inspections to ensure work meets contract standards
Proactively identify client needs and recommend additional services or improvements
Collaborate with independent service providers to ensure scheduling, scope, and quality alignment
Track client feedback, follow up on concerns, and ensure timely resolution
Assist with contract renewals, scope adjustments, and account retention efforts
Maintain accurate documentation, reports, and communication logs

What Success Looks Like

Clients feel supported, heard, and confident their facilities are being well managed
Issues are resolved quickly and professionally - often before the client has to ask
Service partners clearly understand expectations and deliver consistent quality
Accounts are retained, strengthened, and expanded over time

Ideal Candidate Profile

Experience in project management, property management, account management, or service operations
Strong organizational and multitasking skills
Comfortable managing multiple client accounts and service providers simultaneously
Excellent communication skills; written, verbal, and face-to-face
Professional, dependable, and solutions-oriented
Comfortable working independently in the field and collaborating with a team
Detail-oriented with strong follow-through

Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.

What We Offer

Competitive base compensation with performance incentives
Ongoing training and support
Clear expectations and structured processes
Opportunity to grow within a stable, relationship-driven organization
A role where your work directly impacts client satisfaction and retention

Why This Role Matters

This position plays a critical role in delivering a seamless experience for our clients. If you enjoy owning relationships, solving problems, and being the person clients trust, this is a role where you can thrive.

Requirements

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule
Valid BC's Driver's License and a vehicle
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + bonuses.

City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 110 territories across Canada and the US. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application.

Benefits

Medical insurance after the probation period.

$300 per month car allowance.

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More about this job

Responsibilities

Manage commercial client accounts as the primary point of contact, building relationships and coordinating facility services with service providers. Monitor service quality, conduct inspections, resolve issues, document account activity, and support renewals and account growth.

Requirements

Requires at least two years of outside B2B account management experience and a proven record in client retention, with strong organization, communication, follow-through, and relationship-building skills. Candidates must be proficient with Microsoft Office and CRM databases, able to travel to local client sites, hold a valid BC driver's license and vehicle, handle on-call emergencies, and bring maintenance and facilities troubleshooting skills.

Skills

B2B Account Management
Client Retention
Project Management
Property Management
Facilities Management
Service Coordination
Vendor Management
Quality Control
Problem Resolution
Contract Renewals
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Proficiency
Maintenance and Repair Troubleshooting

Benefits

Performance Bonuses
Ongoing Training and Support
Medical Insurance After Probation
Monthly Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facilities Services
Building Maintenance
Facility Management
Property Management
Project Management
Service Operations
Commercial Accounts
Industrial Customers
Vendor Coordination
Independent Service Providers
Janitorial Services
Handyman Services
Landscaping
Quality Control
Site Inspections
Contract Renewals
Account Retention
Microsoft Office
CRM Database
Maintenance and Repair
Troubleshooting
Building Systems
On-Call Emergencies
BC Driver's License

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Jobs in Canada