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Added 1 min ago
AU
Représentant Livreur / Route Sales Representative
Alsco Uniforms
Montreal, QC
- Full-time
…Performs other duties as required. Reports to the District…
Added 1 min ago
People Advisor
GHD Group Pty Ltd
Montreal, QC
…Quebec. This role will provide day-to-day coordination and support across key people processes and employee activities, helping deliver a consistent and positive employee experience. We are…
Added 1 min ago
BH
AI Customer Growth Manager
Bask Health
Remote, Canada
- Full-time
- Remote
We're looking for an AI Customer Growth Manager who combines commercial experience, an entrepreneurial mindset, and hands-on AI proficiency to identify new revenue opportunities and drive…
Added 1 min ago
TH
Property Manager/Property Coordinator
The HR Pro
ON · Waterloo South, Ontario
- Full-time
Title Senior Property Manager / Property Coordinator
Added 1 min ago
Account Coordinator
Berlin Packaging Canada Corporation
Mississauga, ON
Serve as project manager for new customer launches; manage multiple SKUs, and coordinate with sales and supply chain to ensure products are delivered on time and within specification.
Added 1 min ago
A
Performance Manager
AutoTrader.ca
Toronto, ON · Etobicoke, ON
- Full-time
…adopt, and maximize the value of the platform. As a Performance Manager, you’ll work closely with dealers and internal stakeholders to ensure program compliance, support operational…
Added 1 min ago
M
Sales Development Representative - Oshawa
MEDFAR
Oshawa, ON
- Full-time
As a Sales Development Representative (Province of Ontario), you will be involved in MEDFAR's sales activities. The incumbent will be involved in the business development and sale of MYLE,…
Added 1 min ago
EE
Technical Sales Manager
Eclipse E-Line Services Inc.
Calgary, AB
- Full-time
Eclipse E-Line Services Inc. is seeking a Technical Sales Manager with strong cased-hole wireline knowledge and the ability to lead, develop, and hold a sales team accountable.
Added 1 min ago
SC
Account Manager- Packaging
Spicers Canada
Richmond, BC
- $60,000 to $85,000 CAD / year
- Full-time
We are currently looking for a full-time Account Manager, Packaging and Facility Solutions located in Richmond, British Columbia, reporting to the Sales Director Packaging & Facility…
Added 1 min ago
GM
bakery manager - retail
Grey Matlock Bakery
Mississauga, ON
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 1 min ago
LG
Assistant Store Manager - Full Time - Pacific Centre
L'OCCITANE Group (B Corp)
Vancouver, BC
- Full-time
As an Assistant Store Manager at L’Occitane Pacific Centre, your mission is to create an environment that offers a peaceful respite from the hustle and bustle of daily life. Working closely…
Added 1 min ago
QM
E-commerce & Digital Marketing Manager
Quantum Management Services Ltd.
Toronto, ON
- $85,000 to $105,000 CAD / year
- Full-time
Position: E-commerce & Digital Marketing Manager
Added 1 min ago
TI
Account Manager, Digital Marketing
The Influence Agency
Toronto, ON
- Full-time
We’re looking for a strategic, results-driven, and relationship-focused Account Manager to join our team! At our agency, this role is referred to as Client Success Manager, and it’s…
Added 17 mins ago
Performance Manager
AutoTrader.ca
Toronto, ON
…adopt, and maximize the value of the platform. As a Performance Manager, you’ll work closely with dealers and internal stakeholders to ensure program compliance, support operational…
Added 17 mins ago
NC
Member Advisor 2
Northern Credit Union
Kenora, ON
- Full-time
Reporting to the Branch Manager, the Member Advisor 2 will be responsible for marketing the organization’s products and services within clearly defined policies and procedures. This key…
Added 17 mins ago
S
Director, Solutions Engineering
Solink
Remote, Canada
- $279,504 to $349,380 CAD / year
- Full-time
- Remote
SE teams consistently deliver high-quality technical discovery, demos, solution designs, pilots, and handoffs that support strong sales outcomes and predictable deployment.
Added 17 mins ago
LI
Account Executive, SMB
Loopio Inc.
Remote, Canada
- $70,000 to $90,000 CAD / year
- Full-time
- Remote
…hard-working and self-motivated individual who is passionate about sales and wants to grow their career in our fast-paced organization! The ideal candidate has a strong blend of strategic…
Added 31 mins ago
Procurement Manager
PagerDuty
Toronto, ON
…hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations…
Added 31 mins ago
Traffic Coordinator
Corus Entertainment
Toronto, ON
Corus has an exciting opportunity as an Inventory Management Coordinator in our Toronto office. Reporting to the Manager, Inventory Management on our Traffic team, you will be responsible…
Added 31 mins ago
ASSISTANT.E GÉRANT.E INTERIM
Boutique La Vie En Rose
Rouyn-Noranda, QC
Performance bonuses (in-store sales or management position);
Added 31 mins ago
XI
Field Sales & Marketing Representative
Xplore Inc.
Canada
- Full-time
We are looking for Field Sales & Marketing Representatives to join our team in this exciting new area of business. Working in a hybrid work environment and reporting into a Team Manager,…
Added 31 mins ago
XI
Field Sales & Marketing Representative
Xplore Inc.
Canada
- Full-time
We are looking for Field Sales & Marketing Representatives to join our team in this exciting new area of business. Working in a hybrid work environment and reporting into a Team Manager,…
Added 31 mins ago
BO
Sr. Relationship Manager, Corporate Banking
Bank of China (Canada)
Calgary, AB
- Full-time
Job Title: Senior Relationship Manager, Corporate Banking
Added 31 mins ago
A
Manager, Sales Compensation
Aviso
Toronto, ON
- $110,000 to $135,000 CAD / year
- Full-time
Reporting to the Director, Strategic HRBP, the Manager, Sales Compensation is responsible for the design, governance, administration, and continuous enhancement of Aviso's sales…
Added 32 mins ago
TT
GTM (Go-To-Market) Manager
Tundra Technical Solutions
Ottawa, ON
- Full-time
Continued Professional Development – tailored GTM and Leadership development courses to support your career growth here at Tundra.

City Wide Facility Solutions

Account Representative / Account Manager / Project Manager

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Relationship-Focused Role

About The Role

We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a must.

This position is not cold sales. Success comes from owning the client experience, ensuring service quality, and acting as the trusted point of contact between clients, service partners, and internal teams.

Key Responsibilities

Serve as the primary point of contact for assigned commercial accounts
Build strong, long-term client relationships through regular communication and site visits
Coordinate and oversee multiple services we provide to our commercial and industrial customers: (janitorial, handyman, maintenance, landscaping, specialty services, etc.)
Manage service performance, quality control, and issue resolution
Conduct routine inspections to ensure work meets contract standards
Proactively identify client needs and recommend additional services or improvements
Collaborate with independent service providers to ensure scheduling, scope, and quality alignment
Track client feedback, follow up on concerns, and ensure timely resolution
Assist with contract renewals, scope adjustments, and account retention efforts
Maintain accurate documentation, reports, and communication logs

What Success Looks Like

Clients feel supported, heard, and confident their facilities are being well managed
Issues are resolved quickly and professionally - often before the client has to ask
Service partners clearly understand expectations and deliver consistent quality
Accounts are retained, strengthened, and expanded over time

Ideal Candidate Profile

Experience in project management, property management, account management, or service operations
Strong organizational and multitasking skills
Comfortable managing multiple client accounts and service providers simultaneously
Excellent communication skills; written, verbal, and face-to-face
Professional, dependable, and solutions-oriented
Comfortable working independently in the field and collaborating with a team
Detail-oriented with strong follow-through

Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.

What We Offer

Competitive base compensation with performance incentives
Ongoing training and support
Clear expectations and structured processes
Opportunity to grow within a stable, relationship-driven organization
A role where your work directly impacts client satisfaction and retention

Why This Role Matters

This position plays a critical role in delivering a seamless experience for our clients. If you enjoy owning relationships, solving problems, and being the person clients trust, this is a role where you can thrive.

Requirements

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule
Valid BC's Driver's License and a vehicle
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + bonuses.

City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 110 territories across Canada and the US. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application.

Benefits

Medical insurance after the probation period.

$300 per month car allowance.

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More about this job

Responsibilities

Manage commercial client accounts as the primary point of contact, building relationships and coordinating facility services with service providers. Monitor service quality, conduct inspections, resolve issues, document account activity, and support renewals and account growth.

Requirements

Requires at least two years of outside B2B account management experience and a proven record in client retention, with strong organization, communication, follow-through, and relationship-building skills. Candidates must be proficient with Microsoft Office and CRM databases, able to travel to local client sites, hold a valid BC driver's license and vehicle, handle on-call emergencies, and bring maintenance and facilities troubleshooting skills.

Skills

B2B Account Management
Client Retention
Project Management
Property Management
Facilities Management
Service Coordination
Vendor Management
Quality Control
Problem Resolution
Contract Renewals
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Proficiency
Maintenance and Repair Troubleshooting

Benefits

Performance Bonuses
Ongoing Training and Support
Medical Insurance After Probation
Monthly Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facilities Services
Building Maintenance
Facility Management
Property Management
Project Management
Service Operations
Commercial Accounts
Industrial Customers
Vendor Coordination
Independent Service Providers
Janitorial Services
Handyman Services
Landscaping
Quality Control
Site Inspections
Contract Renewals
Account Retention
Microsoft Office
CRM Database
Maintenance and Repair
Troubleshooting
Building Systems
On-Call Emergencies
BC Driver's License

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