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Assistant Store Manager
Pandora
Newmarket, ON
- Part-time
You can demonstrate you’re a results-oriented leader with at least 2 years of experience in a high-performance selling environment.
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WC
(CAN) Leader des ressources humaines en magasin
Walmart Canada
MB · Saint-Laurent, MB
- Contract
Added 1 hour ago
WC
Gérant de rayon leader, aliments
Walmart Canada
Alma, QC
- Full-time
Position Summary...The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient…
Added 1 hour ago
WC
(CAN) Leader d'équipe, stockage 2
Walmart Canada
Valleyfield, PE
- Full-time
Added 1 hour ago
AA
Responsable des têtes de versions avion / Version Manager (CPD VM)
Airbus Aircraft
Montreal, QC
- Full-time
Vous avez des qualités de leader et démontrez un haut niveau d’influence ;
Added 1 hour ago
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National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Data-Informed Delivery Leader: You utilize sales and operational metrics, conversion trends, and pipeline volumes to consistently optimize resource allocation and performance tracking.
Added 1 hour ago
NF
Front End Assistant Department Manager Part Time Day
No Frills
Calgary, AB
- Part-time
Added 1 hour ago
TT
Operations Geologist - NAm Well Operations
Tetra Tech
Calgary, AB
- Full-time
We are seeking an Operations Geologist - NAm Well Operations for a temporary part-time role based in the Calgary office. Candidate must be highly motivated, customer focused and work well…
Added 1 hour ago
MR
Broker of Record
MoveSmart Rentals
Vaughan, ON
- Up to $130,000 CAD / year
- Full-time
Work with product, engineering, and operations teams to build brokerage requirements into proprietary technology.
Added 1 hour ago
TA
Inventory and Component Repair Sr. Manager
Top Aces
Saguenay, QC
- Full-time
…training, Top Aces has since established itself as the world leader in contracted adversary air (ADAIR) services and joint terminal attack controller (JTAC)…
Added 1 hour ago
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Quality Assurance Manager
Prysmian
Johnstown, ON
- $87,000 to $117,000 CAD / year
- Full-time
Prysmian is the world leader in the energy and telecom cable systems industry. Each year Prysmian manufacturers thousands of miles of underground and submarine cables and systems for power…
Added 1 hour ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
Success in this role will require a leader who can influence, build trust across diverse stakeholder groups, navigate competing priorities, and create shared accountability for safety…
Added 1 hour ago
CG
General Manager Sure Stay Plus
Canalta Group
Drumheller, AB
- Full-time
…care. We're searching for a dynamic, passionate and innovative leader who embodies our vibrant spirit and is excited to shape the future of our hotel. If you are a forward-thinking…
Added 1 hour ago
SM
Experienced Underground Diamond Driller
Swick Mining Services
Calgary, AB
- Full-time
Swick Mining Services is seeking experienced Underground Diamond Drillers to join our growing North American operations. This is an opportunity to earn strong annual income, work with…
Added 1 hour ago
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(CAN) Leader d'équipe, stockage 2
Walmart
Salaberry-de-Valleyfield, QC
- Full-time
Added 1 hour ago
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(CAN) Leader d’équipe, alimentation et produits consommables
Walmart
Salaberry-de-Valleyfield, QC
- Full-time
Added 1 hour ago
W
Gérant de rayon leader, aliments
Walmart
Alma, QC
- Full-time
The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient daily execution. This…
Added 2 hours ago
E
Scientific Specialist - Eurofins Experchem Laboratories, Inc.
Eurofins
Toronto, ON
- Full-time
…and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of…
Added 2 hours ago
C
Manager, Activations and Programming
CBRE
Calgary, AB
- Full-time
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and…
Added 2 hours ago
AC
Driver
Applus+ Canada
Burlington, ON
- Full-time
Applus+ is a global leader in the Testing, Inspection and Certification sector delivering non-destructive testing, inspection, engineering, and manpower services to the aerospace, power,…
Added 2 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…
Added 2 hours ago
UO
AMR Centre Manager, Cumming School of Medicine
University of Calgary
Calgary, AB
- Full-time
…expertise and expectations. The incumbent will oversee the operations of the AMR Centre and collaborate with grant applicants, partnering institutions, collaborators and industry partners…
Added 2 hours ago
TS
LC Associate CONV - Associé(e), centre logistique (LC)
TD SYNNEX North America
Richmond, BC
- $18 CAD / hour
- Full-time
…établies par le service. Aide également dans d'autres secteurs des opérations logistiques, selon les besoins et les directives du chef d'équipe, du superviseur ou du gestionnaire, afin…
Added 2 hours ago
BC
Conseiller.ère, Service à la clientèle - Lebeau (temporaire)
Belron Canada inc
Trois-Rivières, QC · Cap-de-la-Madeleine, QC
- Full-time
Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone
Added 2 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
…materials by running/programming machines to perform the proper operations and by reading and interpreting…

City Wide Facility Solutions

Account Representative / Account Manager / Project Manager

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 2, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

Relationship-Focused Role

About The Role

We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a must.

This position is not cold sales. Success comes from owning the client experience, ensuring service quality, and acting as the trusted point of contact between clients, service partners, and internal teams.

Key Responsibilities

Serve as the primary point of contact for assigned commercial accounts
Build strong, long-term client relationships through regular communication and site visits
Coordinate and oversee multiple services we provide to our commercial and industrial customers: (janitorial, handyman, maintenance, landscaping, specialty services, etc.)
Manage service performance, quality control, and issue resolution
Conduct routine inspections to ensure work meets contract standards
Proactively identify client needs and recommend additional services or improvements
Collaborate with independent service providers to ensure scheduling, scope, and quality alignment
Track client feedback, follow up on concerns, and ensure timely resolution
Assist with contract renewals, scope adjustments, and account retention efforts
Maintain accurate documentation, reports, and communication logs

What Success Looks Like

Clients feel supported, heard, and confident their facilities are being well managed
Issues are resolved quickly and professionally - often before the client has to ask
Service partners clearly understand expectations and deliver consistent quality
Accounts are retained, strengthened, and expanded over time

Ideal Candidate Profile

Experience in project management, property management, account management, or service operations
Strong organizational and multitasking skills
Comfortable managing multiple client accounts and service providers simultaneously
Excellent communication skills; written, verbal, and face-to-face
Professional, dependable, and solutions-oriented
Comfortable working independently in the field and collaborating with a team
Detail-oriented with strong follow-through

Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.

What We Offer

Competitive base compensation with performance incentives
Ongoing training and support
Clear expectations and structured processes
Opportunity to grow within a stable, relationship-driven organization
A role where your work directly impacts client satisfaction and retention

Why This Role Matters

This position plays a critical role in delivering a seamless experience for our clients. If you enjoy owning relationships, solving problems, and being the person clients trust, this is a role where you can thrive.

Requirements

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule
Valid BC's Driver's License and a vehicle
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + bonuses.

City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 110 territories across Canada and the US. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application.

Benefits

Medical insurance after the probation period.

$300 per month car allowance.

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More about this job

Responsibilities

Manage commercial client accounts as the primary contact, building relationships and coordinating facility services and independent service providers. Monitor service quality, conduct inspections, resolve issues, identify client needs, and support renewals and account retention.

Requirements

Requires at least two years of outside B2B account management experience and a track record in client retention, with facility or building maintenance experience preferred. Candidates need strong communication, organization, follow-through, Microsoft Office and CRM proficiency, a valid BC driver's license and vehicle, and the ability to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Project Management
Property Management
Facility Management
Service Coordination
Vendor Management
Quality Control
Problem Resolution
Contract Renewals
Planning and Organization
Communication
Microsoft Office
CRM Database Use
Maintenance and Repair Troubleshooting

Benefits

Medical Insurance
Car Allowance
Performance Bonuses
Ongoing Training and Support

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Account Retention
Facility Management
Building Maintenance
Commercial Accounts
Client Relationships
Project Management
Property Management
Service Operations
Janitorial Services
Handyman Services
Landscaping
Vendor Coordination
Independent Service Providers
Quality Control
Site Inspections
Contract Renewals
Scope Adjustments
Microsoft Office
CRM Database
Maintenance and Repair
Troubleshooting
Facilities Systems
On-Call Emergencies
BC Driver's License

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