Jobs in Canada

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Added 19 mins ago
KE
RMA Coordinator
Kontron Europe
Boisbriand, QC
- Full-time
…collaboration with the shop floor, quality, engineering, and customer service teams to meet repair turnaround times (TAT) and ensure an optimized…
Added 34 mins ago
J
Outside Sales Representative
JobsMedia.io
Laval, QC
- Full-time
Collaborate with internal teams (technical service, logistics, etc.) to ensure a seamless customer experience
Added 34 mins ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
Post-Secondary education or skilled trade certification required · Must have the right to work in the United States (citizenship or green card)
Added 34 mins ago
AR
Project Manager
Aciers Richelieu - Usinage St-Laurent
Sorel-Tracy, QC
- Full-time
▪ Follow up and respond to customer requests.
Added 34 mins ago
PC
Mechanical Engineering Co-op Student - May 2027 (8-Month Term)
Parkland Corporation
Burnaby, BC
- Other
As a member of the Technical Services team supporting the Refinery, you will work to maintain safe, reliable, and profitable operation of the refinery. This will include support for repair,…
Added 48 mins ago
A
Journeyman Automotive Technician - Dodge City
AutoCanada
Saskatoon, SK
- $45 to $50 CAD / hour
- Other
Must possess a valid driver's license and a safe driving history
Added 48 mins ago
L
Part time Temporary Educator - (sale associate) | Zurich
lululemon
Zurich, ON
- Part-time
Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) · Must have the ability to travel to assigned store with own transportation methods
Added 48 mins ago
C
General Maintainer
CBRE
Toronto, ON
- Full-time
Customer service skills to ensure client requests are responded to professionally;
Added 48 mins ago
TH
Dietary Aide
The Hospital for Sick Children
Toronto, ON
- Part-time
Must have valid Food Handlers Certificate
Added 1 hour ago
C
RDL Network Administrator
Celestica
Toronto, ON
- Full-time
Remote Session Administration: Administer daily customer connections using CyberArk vPAM (Virtual Privileged Access Management) and internal user access using Zscaler ZTNA/Zscaler App…
Added 1 hour ago
AS
Senior Data Scientist, AWS Analytics Engineering
Amazon Science
Vancouver, BC
- Full-time
…teams interact with and derive insights from their product and customer data. Our vision is to use data science methods to enable AWS product teams and business leaders to drive product and…
Added 1 hour ago
ET
General Manager
Executive Table Group
Vancouver, BC
- $75,000 CAD / year
- Full-time
Service Resolution: Manage customer feedback and resolve service exceptions efficiently, preserving brand loyalty.
Added 1 hour ago
S
(fluent English & French) Customer Support Consultant (Remote)
SupportYourApp
Remote, Canada
- Contract
- Remote
SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to…
Added 1 hour ago
C
Coordinateur de Programme, Bilingue - Program Coordinator
Cencora
Quebec, QC
- Full-time
Technical vocational training or equivalent combination of experience and education
Added 1 hour ago
E
Senior Water Wastewater Engineer
Englobe
Lethbridge, AB
- Full-time
Oversee technical reports, proposals, and engineering documentation.
Added 1 hour ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
MUST HAVE Alberta Server Pro Serve · Availability to work Thursday through Sunday night shifts is required
Added 2 hours ago
B
Customer Success Manager (Hybrid Vancouver)
Boomi
Vancouver, BC
- Full-time
Manage the overall post-sales account success (technical, commercial) with the support of the Boomi teams (Product, Services, Support)
Added 2 hours ago
WS
Senior Millwright
Wolf Steel Ltd
Barrie, ON
- Full-time
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a…
Added 2 hours ago
WS
Senior Millwright
Wolf Steel Ltd
Barrie, ON
- Full-time
Shift: Day Shift - 7:00am to 3:30pm
Added 3 hours ago
RG
user support technician
Retreat Guru
Nelson, BC
- Full-time
Consult user guides, technical manuals and other documents to research and implement solutions
Added 3 hours ago
Desktop Support Analyst
Simon Fraser University
Burnaby, BC
Excellent customer service and interpersonal skills, with the ability to provide direct technical support to users with varying levels of technical expertise.
Added 3 hours ago
CF
Sr. Principal Program Lead, Digital Transformation & Technology
Chick-fil-A Frederick North
Mississauga, ON
- Full-time
Leads the definition, implementation, and ongoing improvement of IT service levels to deliver excellent support experiences for application end users. Establish and lead the support…
Added 3 hours ago
RB
Senior Technical Systems Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
Business Continuity and Disaster Recovery (BCDR), Customer Service, Decision Making, Group Problem Solving, Hardware Infrastructure, Interpersonal Relationships, IT Systems Management, Long…
Added 3 hours ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory
Added 3 hours ago
CG
Dispatcher
Canadoor Garage Doors
Barrie, ON
- Full-time
The Dispatcher is the operational heartbeat of our service department. You keep technicians moving, customers informed, and the schedule running efficiently. Your work directly supports our…

City Wide Facility Solutions

Account Representative / Account Manager / Project Manager

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 6, 2027
Posting language: English
Posted: Nov 7, 2026

Original job description

Relationship-Focused Role

About The Role

We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a must.

This position is not cold sales. Success comes from owning the client experience, ensuring service quality, and acting as the trusted point of contact between clients, service partners, and internal teams.

Key Responsibilities

Serve as the primary point of contact for assigned commercial accounts
Build strong, long-term client relationships through regular communication and site visits
Coordinate and oversee multiple services we provide to our commercial and industrial customers: (janitorial, handyman, maintenance, landscaping, specialty services, etc.)
Manage service performance, quality control, and issue resolution
Conduct routine inspections to ensure work meets contract standards
Proactively identify client needs and recommend additional services or improvements
Collaborate with independent service providers to ensure scheduling, scope, and quality alignment
Track client feedback, follow up on concerns, and ensure timely resolution
Assist with contract renewals, scope adjustments, and account retention efforts
Maintain accurate documentation, reports, and communication logs

What Success Looks Like

Clients feel supported, heard, and confident their facilities are being well managed
Issues are resolved quickly and professionally - often before the client has to ask
Service partners clearly understand expectations and deliver consistent quality
Accounts are retained, strengthened, and expanded over time

Ideal Candidate Profile

Experience in project management, property management, account management, or service operations
Strong organizational and multitasking skills
Comfortable managing multiple client accounts and service providers simultaneously
Excellent communication skills; written, verbal, and face-to-face
Professional, dependable, and solutions-oriented
Comfortable working independently in the field and collaborating with a team
Detail-oriented with strong follow-through

Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.

What We Offer

Competitive base compensation with performance incentives
Ongoing training and support
Clear expectations and structured processes
Opportunity to grow within a stable, relationship-driven organization
A role where your work directly impacts client satisfaction and retention

Why This Role Matters

This position plays a critical role in delivering a seamless experience for our clients. If you enjoy owning relationships, solving problems, and being the person clients trust, this is a role where you can thrive.

Requirements

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule
Valid BC's Driver's License and a vehicle
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + bonuses.

City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 110 territories across Canada and the US. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application.

Benefits

Medical insurance after the probation period.

$300 per month car allowance.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage commercial client accounts as the primary contact, building relationships and overseeing service providers, schedules, service quality, and issue resolution. Conduct site inspections, identify opportunities to improve or expand services, support renewals and retention, and maintain accurate account documentation.

Requirements

Requires at least two years of outside B2B account management experience and a track record in client retention, along with strong communication, organization, follow-through, and relationship-building skills. Candidates must be proficient with Microsoft Office and CRM databases, able to travel locally and handle on-call emergencies, and have a valid BC driver's license and vehicle; maintenance and facilities troubleshooting skills are also required.

Skills

B2B Account Management
Client Retention
Project Management
Property Management
Facilities Management
Service Coordination
Vendor Management
Quality Control
Problem Resolution
Contract Renewals
Communication
Planning And Organization
Microsoft Office
CRM Database Proficiency
Maintenance And Troubleshooting

Benefits

Medical Insurance
Car Allowance
Performance Bonuses
Ongoing Training And Support
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facilities Services
Building Maintenance
Facility Management
Property Management
Project Management
Service Operations
Vendor Coordination
Independent Service Providers
Quality Control
Site Inspections
Contract Renewals
Account Retention
Service Scheduling
Scope Management
Issue Resolution
Client Feedback
Microsoft Office
CRM Database
Maintenance And Repair
Diagnostics
Troubleshooting
Building Systems
Facilities Systems
On-Call Emergencies
Janitorial Services
Landscaping
Handyman Services

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Work requirements

Jobs in Canada