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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field, or equivalent practical experience.
Added 10 mins ago
OT
Field Service Engineer / Calibration Specialist
O'Hara Technologies Inc.
Toronto, ON
- Full-time
…environments where precision and traceability are non-negotiable. Our field service team is how customers experience O’Hara after the…
Added 10 mins ago
DELIVERY MANAGER, CRM & ERP SOLUTIONS
Green Shield Canada
Toronto, ON
We’re looking for a Delivery Manager, CRM & Enterprise Applications to lead the operational delivery, stabilization, and continuous improvement of critical platforms supporting…
Added 10 mins ago
A
Marketing Manager (Brilliant Harvest)
AltaML
Calgary, AB
- Full-time
As the Marketing Manager, you are the voice of our brand and the engine driving our market presence. You bring a deep understanding of B2B equipment dealership marketing, community…
Added 10 mins ago
A
Bid Lead, Engineering and Field Services
AtkinsRéalis
Mississauga, ON
- Full-time
Reporting to the Bid Manager - Engineering and Field Services, the Bid Lead is responsible for preparing proposals on behalf of the Nuclear Canada Business Unit. In this capacity, the Bid…
Added 10 mins ago
SB
Field Marketing Coordinator Intern - Edmonton
Stanley Black & Decker, Inc.
AB
- Full-time
As a Field Marketing Coordinator (FMC) Intern (May to August 2027), you will be part of a dedicated team based in the Edmonton region and reporting directly to the Field Marketing Manager.…
Added 10 mins ago
SB
Field Marketing Coordinator - Saskatoon
Stanley Black & Decker, Inc.
Saskatoon, SK · ON
- Full-time
As a Field Marketing Coordinator (FMC) Intern (May to August 2027), you will be part of a dedicated team based in the Saskatoon region and reporting directly to the Field Marketing Manager.…
Added 10 mins ago
SB
Field Marketing Coordinator Intern - Calgary
Stanley Black & Decker, Inc.
Calgary, AB · AB
- Full-time
As a Field Marketing Coordinator (FMC) Intern (May to August 2027), you will be part of a dedicated team based in the Calgary region and reporting directly to the Field Marketing Manager.…
Added 10 mins ago
SB
Field Marketing Coordinator Intern - Winnipeg
Stanley Black & Decker, Inc.
Winnipeg, MB · ON
- Full-time
As a Field Marketing Coordinator (FMC) Intern (May to August 2027), you will be part of a dedicated team based in the Winnipeg region and reporting directly to the Field Marketing Manager.…
Added 10 mins ago
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Addictions Counsellor Diploma
HealthCareersInSask.ca
Regina, SK
- Part-time
Job Description: As a member of the Adult services team and under the general direction of the Manager, the primary goal will be to restore, maintain and enhance the recovery of people…
Added 24 mins ago
SA
Human Resource Business Partner
SAMSIC Assistance Canada Inc
Dorval, QC
- $75,000 CAD / year
- Full-time
…collaboration with our administrative teams in the stations and the HR Manager, Wellness, Employee Experience and…
Added 25 mins ago
E
Field Service Supervisor
Epiroc
Thunder Bay, ON
- Full-time
The Field Supervisor will work within the Field Service department to assist the Service Manager with supervision duties in the field.
Added 25 mins ago
BH
BSW or Mental Health Counsellor – Bachelor’s (MHC-B) – Outpatient Mental Health #590-26
Brightshores Health System
Owen Sound, ON
- Full-time
Reporting to the Manager, Outpatient Mental Health Services, the BSW/MHC-B provides a range of outpatient mental health services to clients who have the most serious mental illness, have…
Added 25 mins ago
D
Nature & Social Impact Manager - Danone Canada
Danone
Toronto, ON
- $75,000 to $90,000 CAD / year
- Full-time
Want to make a tangible impact on sustainability at Danone Canada? As our Nature & Social Impact Manager, you’ll play a key role in bringing our sustainability ambitions to life. Working…
Added 25 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 25 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 25 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 25 mins ago
FC
Engineering Specialist V
FedEx Canada
Brampton, ON
- Full-time
The transportation industry in a relevant operations management role OR, Industrial Engineering experience in any field.
Added 25 mins ago
D
Nature & Social Impact Manager - Danone Canada
Danone
Boucherville, QC
- $75,000 to $90,000 CAD / year
- Full-time
Want to make a tangible impact on sustainability at Danone Canada? As our Nature & Social Impact Manager, you’ll play a key role in bringing our sustainability ambitions to life. Working…
Added 25 mins ago
MS
Senior Project Manager
MacDonald Search Group
Richmond Hill, ON
- $80,000 to $100,000 CAD / year
- Full-time
Company is seeking a hands-on Senior Project Manager to lead multiple concurrent healthcare equipment and installation projects from initial planning and implementation through execution,…
Added 25 mins ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 25 mins ago
HF
Fund Development Manager
Habitat for Humanity Nova Scotia
Dartmouth, NS
- Full-time
Reporting to the Director of Fund Development & Communications, the Manager, Fund Development plays a key role in advancing Habitat for Humanity Nova Scotia’s fundraising objectives through…
Added 25 mins ago
MC
Psychometrician
Medical Council of Canada
Ottawa, ON
- $98,500 to $112,000 CAD / year
- Full-time
…statistical analysts and psychometricians. Reporting to the Manager, Psychometrics and Data Science, you’ll be at the heart of our Program of Assessments, playing a key role in both daily…
Added 25 mins ago
NF
Manager, Partnerships & Corporate Accounts (GTA)
Noble First Aid
Toronto, ON
- Full-time
We are seeking a results-driven Manager, Partnerships & Corporate Accounts to drive B2B business development, establish institutional partnerships, and grow corporate training revenue…
Added 25 mins ago
MF
Grants Administrative Assistant
Muslim Food Bank and Community Services
Richmond, BC
- Part-time
We are looking for an organized and detail-oriented Grants Administrative Assistant to support our Grants and Funding Manager. This is a hands-on opportunity to gain real-world experience…
Added 25 mins ago
H
Talent Acquisition Partner - Holman Canada
Holman
Mississauga, ON
- $60,080 to $85,610 CAD / year
- Full-time
Bachelor’s Degree in Business Administration, Human Resources, or other related field (or equivalent related work experience) required; PHR/SPHR preferred

City Wide Facility Solutions

Account Representative / Account Manager / Project Manager

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Relationship-Focused Role

About The Role

We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a must.

This position is not cold sales. Success comes from owning the client experience, ensuring service quality, and acting as the trusted point of contact between clients, service partners, and internal teams.

Key Responsibilities

Serve as the primary point of contact for assigned commercial accounts
Build strong, long-term client relationships through regular communication and site visits
Coordinate and oversee multiple services we provide to our commercial and industrial customers: (janitorial, handyman, maintenance, landscaping, specialty services, etc.)
Manage service performance, quality control, and issue resolution
Conduct routine inspections to ensure work meets contract standards
Proactively identify client needs and recommend additional services or improvements
Collaborate with independent service providers to ensure scheduling, scope, and quality alignment
Track client feedback, follow up on concerns, and ensure timely resolution
Assist with contract renewals, scope adjustments, and account retention efforts
Maintain accurate documentation, reports, and communication logs

What Success Looks Like

Clients feel supported, heard, and confident their facilities are being well managed
Issues are resolved quickly and professionally - often before the client has to ask
Service partners clearly understand expectations and deliver consistent quality
Accounts are retained, strengthened, and expanded over time

Ideal Candidate Profile

Experience in project management, property management, account management, or service operations
Strong organizational and multitasking skills
Comfortable managing multiple client accounts and service providers simultaneously
Excellent communication skills; written, verbal, and face-to-face
Professional, dependable, and solutions-oriented
Comfortable working independently in the field and collaborating with a team
Detail-oriented with strong follow-through

Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.

What We Offer

Competitive base compensation with performance incentives
Ongoing training and support
Clear expectations and structured processes
Opportunity to grow within a stable, relationship-driven organization
A role where your work directly impacts client satisfaction and retention

Why This Role Matters

This position plays a critical role in delivering a seamless experience for our clients. If you enjoy owning relationships, solving problems, and being the person clients trust, this is a role where you can thrive.

Requirements

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule
Valid BC's Driver's License and a vehicle
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + bonuses.

City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 110 territories across Canada and the US. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application.

Benefits

Medical insurance after the probation period.

$300 per month car allowance.

Apply About employer

More about this job

Responsibilities

Manage commercial client accounts as the primary contact, building relationships and coordinating facility services and service providers. Monitor service quality through inspections, resolve issues, identify client needs, and support renewals and account retention.

Requirements

Requires at least two years of outside B2B account management experience and a proven record in client retention, with facilities or building maintenance experience preferred. Candidates need strong communication, organization, follow-through, Microsoft Office and CRM proficiency, a valid BC driver's license and vehicle, and the ability to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Project Management
Property Management
Facilities Management
Service Operations
Vendor Coordination
Quality Control
Problem Resolution
Contract Renewals
Planning And Organization
Written And Verbal Communication
Microsoft Office
CRM Database Management
Maintenance And Repair Troubleshooting

Benefits

Medical Insurance
Car Allowance
Performance Bonuses
Ongoing Training And Support
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Account Retention
Facilities Services
Building Maintenance
Property Management
Project Management
Service Operations
Vendor Coordination
Quality Control
Site Inspections
Contract Renewals
Scope Adjustments
Issue Resolution
Process Improvement
Microsoft Office
CRM Database
Maintenance And Repair
Troubleshooting
Facility Systems
On-Call Emergencies
Client Feedback
Service Scheduling
Commercial Accounts

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