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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Support the end-to-end technology delivery of the MPW Replatform project, translating project priorities into executable plans, milestones, dependencies, and measurable outcomes.
Added 8 mins ago
OT
Field Service Engineer / Calibration Specialist
O'Hara Technologies Inc.
Toronto, ON
- Full-time
…environments where precision and traceability are non-negotiable. Our field service team is how customers experience O’Hara after the…
Added 8 mins ago
VP
Intermediate Piping Materials Engineer
Vista Projects Limited
Calgary, AB
- Full-time
Respond to technical queries, field change requests, and engineering clarifications
Added 8 mins ago
VP
Lead / Senior Piping Materials Engineer
Vista Projects Limited
Calgary, AB
- Full-time
Support modularization strategies, field execution planning, and engineering support through fabrication, commissioning, and start-up
Added 8 mins ago
VP
Lead/Senior Piping Stress Engineer
Vista Projects Limited
Calgary, AB
- Full-time
Help grow the SAGD pipeline business: support proposals, develop technical solutions, and present to clients
Added 8 mins ago
VP
Junior Piping Stress Engineer (EIT)
Vista Projects Limited
Calgary, AB
- Full-time
…analyze facility piping systems, select pipe supports, and support local stress checks, all under the guidance of experienced senior and lead stress engineers. You will contribute to FEED…
Added 8 mins ago
VP
Intermediate Piping Stress Engineer
Vista Projects Limited
Calgary, AB
- Full-time
Support fabrication and construction, including resolution of field issues related to piping stress
Added 8 mins ago
VP
Junior / E.I.T. Piping Materials Engineer
Vista Projects Limited
Calgary, AB
- Full-time
…mentorship. As a Junior / E.I.T. Piping Materials Engineer, you will support piping materials and engineering work on EPC projects and MOC programs for SAGD, oil sands, and gas processing…
Added 8 mins ago
DELIVERY MANAGER, CRM & ERP SOLUTIONS
Green Shield Canada
Toronto, ON
8+ years in enterprise application support or technical leadership roles.
Added 8 mins ago
MD
Developer, AI & Automation - IAF
MaRS Discovery District
Toronto, ON
- Full-time
Post-secondary education in a technical field or equivalent practical experience developing software.
Added 8 mins ago
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Bid Lead, Engineering and Field Services
AtkinsRéalis
Mississauga, ON
- Full-time
Reporting to the Bid Manager - Engineering and Field Services, the Bid Lead is responsible for preparing proposals on behalf of the Nuclear Canada Business Unit. In this capacity, the Bid…
Added 8 mins ago
R
Senior Optical System Architect
Ranovus
Ottawa, ON
- Full-time
Work closely with PIC and Laser teams to define Technical Engineering Requirements (TERs) for the optical architecture.
Added 8 mins ago
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Senior System Architect Engineer
Ranovus
Ottawa, ON
- Full-time
…requirements with the block level owners from the contributing technical domains. You will define the system partitioning and power-performance-cost-yield-manufacturability trade-offs for…
Added 8 mins ago
HS
Rigger Technician
Hercules SLR
Winnipeg, MB
- Full-time
…provide specialized industrial products, certified inspections, technical training, and reliable field services that help customers operate safely and…
Added 23 mins ago
AS
Automation Control Engineer, Intermediate
Arbutus Search Group
Vancouver, BC · Greater Vancouver Metropolitan Area
- $85,000 to $110,000 CAD / year
- Full-time
…diverse sectors. With over 1,000 completed projects, their technical team typically follows designs into the field, taking on integration and commissioning roles that foster valuable…
Added 23 mins ago
TH
IT Intern (8-month fixed term)
Tricon Homes
Toronto, ON
- Full-time
The IT Intern provides technical assistance and support to end-users across the organization. They work closely with the IT team, assisting with troubleshooting, maintenance, and support…
Added 23 mins ago
HR
Heavy Duty Field Service Mechanic
Herc Rentals
Hinton, AB
- Full-time
As a Field Heavy Duty Equipment Mechanic, you are a master technician and will assume a leadership role in product knowledge and standards of quality in the field. The primary focus of a…
Added 23 mins ago
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Field Service Supervisor
Epiroc
Thunder Bay, ON
- Full-time
Provide support and coverage for the field planner when required.
Added 23 mins ago
SS
HVAC Service Technician
Summit Search Group
Halifax, NS · Greater Halifax Metropolitan Area
- Full-time
…carrying out necessary repairs and adjustments, and interpreting technical drawings and wiring diagrams to support service activities. They will work closely with contractors, project…
Added 23 mins ago
MS
Senior Project Manager
MacDonald Search Group
Richmond Hill, ON
- $80,000 to $100,000 CAD / year
- Full-time
Review, read, and accurately interpret CAD drawings, layouts, construction plans, and technical specifications; understand how design details affect manufacturing and field installation.
Added 23 mins ago
KG
Senior Analyst - Growth and Pipeline Studies
Kinross Gold Corporation
Toronto, ON
- Full-time
…with our studies, projects and/or operations teams to progress technical, financial and/or capital project studies. The role provides insights and recommendations to inform key…
Added 23 mins ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Comfortable working independently in the field and collaborating with a team
Added 23 mins ago
OS
Web Developer
OneRiver Software
Hamilton, ON
- $84,365 CAD / year
- Full-time
Website Maintenance & Technical Integrations: Maintain, troubleshoot and optimize production websites, including plugin functionality, third-party integrations, forms, CRM connections,…
Added 23 mins ago
MC
Psychometrician
Medical Council of Canada
Ottawa, ON
- $98,500 to $112,000 CAD / year
- Full-time
…team that ensures that physicians have the competencies to support safe, accessible health care in…
Added 23 mins ago
SC
Customs Compliance Consultant
Stoakley-Stewart Consultants Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This is an organization with the scale, systems, and service depth to support complex supply chains across multiple modes of transportation. At the same time, its Canadian operations remain…
Added 23 mins ago
H
Talent Acquisition Partner - Holman Canada
Holman
Mississauga, ON
- $60,080 to $85,610 CAD / year
- Full-time
Establish and maintain active working relationships with colleges, universities, and technical schools to proactively recruit and build a pipeline of qualified talent.

City Wide Facility Solutions

Account Representative / Account Manager / Project Manager

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Relationship-Focused Role

About The Role

We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a must.

This position is not cold sales. Success comes from owning the client experience, ensuring service quality, and acting as the trusted point of contact between clients, service partners, and internal teams.

Key Responsibilities

Serve as the primary point of contact for assigned commercial accounts
Build strong, long-term client relationships through regular communication and site visits
Coordinate and oversee multiple services we provide to our commercial and industrial customers: (janitorial, handyman, maintenance, landscaping, specialty services, etc.)
Manage service performance, quality control, and issue resolution
Conduct routine inspections to ensure work meets contract standards
Proactively identify client needs and recommend additional services or improvements
Collaborate with independent service providers to ensure scheduling, scope, and quality alignment
Track client feedback, follow up on concerns, and ensure timely resolution
Assist with contract renewals, scope adjustments, and account retention efforts
Maintain accurate documentation, reports, and communication logs

What Success Looks Like

Clients feel supported, heard, and confident their facilities are being well managed
Issues are resolved quickly and professionally - often before the client has to ask
Service partners clearly understand expectations and deliver consistent quality
Accounts are retained, strengthened, and expanded over time

Ideal Candidate Profile

Experience in project management, property management, account management, or service operations
Strong organizational and multitasking skills
Comfortable managing multiple client accounts and service providers simultaneously
Excellent communication skills; written, verbal, and face-to-face
Professional, dependable, and solutions-oriented
Comfortable working independently in the field and collaborating with a team
Detail-oriented with strong follow-through

Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.

What We Offer

Competitive base compensation with performance incentives
Ongoing training and support
Clear expectations and structured processes
Opportunity to grow within a stable, relationship-driven organization
A role where your work directly impacts client satisfaction and retention

Why This Role Matters

This position plays a critical role in delivering a seamless experience for our clients. If you enjoy owning relationships, solving problems, and being the person clients trust, this is a role where you can thrive.

Requirements

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule
Valid BC's Driver's License and a vehicle
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + bonuses.

City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 110 territories across Canada and the US. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application.

Benefits

Medical insurance after the probation period.

$300 per month car allowance.

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More about this job

Responsibilities

Manage commercial client accounts as the primary contact, building relationships and coordinating facility services and service providers. Monitor service quality through inspections, resolve issues, identify client needs, and support renewals and account retention.

Requirements

Requires at least two years of outside B2B account management experience and a proven record in client retention, with facilities or building maintenance experience preferred. Candidates need strong communication, organization, follow-through, Microsoft Office and CRM proficiency, a valid BC driver's license and vehicle, and the ability to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Project Management
Property Management
Facilities Management
Service Operations
Vendor Coordination
Quality Control
Problem Resolution
Contract Renewals
Planning And Organization
Written And Verbal Communication
Microsoft Office
CRM Database Management
Maintenance And Repair Troubleshooting

Benefits

Medical Insurance
Car Allowance
Performance Bonuses
Ongoing Training And Support
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Account Retention
Facilities Services
Building Maintenance
Property Management
Project Management
Service Operations
Vendor Coordination
Quality Control
Site Inspections
Contract Renewals
Scope Adjustments
Issue Resolution
Process Improvement
Microsoft Office
CRM Database
Maintenance And Repair
Troubleshooting
Facility Systems
On-Call Emergencies
Client Feedback
Service Scheduling
Commercial Accounts

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