Jobs in Canada

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Part Time Porter (Everclean)
Kandor
Vancouver, BC
- Part-time
Report any broken doors, glass, or other potential hazards immediately to the operations manager.
Added just now
Porter
Kandor
Abbotsford, BC
Report any broken doors, glass, or other potential hazards immediately to the operations manager.
Added just now
Account Manager, Food Service
EarthFresh
Burlington, ON
Reporting to the Director of Sales, Food Service, the Account Manager, Food Service will manage and grow a portfolio of national foodservice accounts across North America. These include…
Added 15 mins ago
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Principal Mechanical Engineer
Worley
Toronto, ON
- Full-time
…engineering solutions for process plants, mining and metals operations, energy facilities, laboratories, industrial buildings, control rooms, substations and other critical infrastructure…
Added 15 mins ago
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Project Manager - Mining & Metals
Fluor
Vancouver, BC
- Full-time
In the role of Project Manager, you will have full accountability for overall project delivery of medium-sized or large-sized EPCM projects or to manage a significant and complex scope on a…
Added 30 mins ago
GC
IT Support Technician
Game Companies
London, ON
- Full-time
Work under the guidance of the IT Support Manager to maintain efficient studio infrastructure and support operations
Added 30 mins ago
NS
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician participates in the provision of safe, competent, patient or family centered ethical care, ensuring…
Added 30 mins ago
NS
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician participates in the provision of safe, competent, patient or family centered ethical care, ensuring…
Added 45 mins ago
PG
Service Manager
Plan Group Inc.
Vaughan, ON
- Full-time
Manage day-to-day service operations, scheduling, resource planning, and workload distribution.
Added 45 mins ago
MA
IAM RBAC Business Solution Analyst Lead
Marsh Agency
Toronto, ON
- Full-time
…IdentityIQ, SailPoint Identity Security Cloud, Oracle Identity Manager (OIM), or…
Added 45 mins ago
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Environmental Compliance Manager, EU EAP Field
Amazon
SK
- Full-time
…Environmental Leader for Middle Europe. You will work closely with operations leadership and the Workplace Health and Safety organization to embed environmental compliance into daily site…
Added 45 mins ago
MA
Oliver Wyman Actuarial - Senior Manager - Life Practice
Marsh Agency
Toronto, ON
- Full-time
As a Senior Manager, you will work directly with Partners, senior client executives, and industry leaders on high-impact engagements. You will serve as the day-to-day leader on complex…
Added 45 mins ago
Senior Product Manager - Tokenization & Stablecoin Infrastructure
BitGo
Toronto, ON
This role requires being full-time onsite at our Toronto office to support collaborative team dynamics and innovative problem-solving.
Added 59 mins ago
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Product Manager, Referral Management
Lifemark Health Group
Brampton, ON
- $95,000 to $110,000 CAD / year
- Full-time
This is a hybrid position (4 days per week in office from 1 of our office locations below and 1 day remote)
Added 59 mins ago
LH
Product Manager, Referral Management
Lifemark Health Group
Toronto, ON · North York, ON
- $95,000 to $110,000 CAD / year
- Full-time
This is a hybrid position (4 days per week in office from 1 of our office locations below and 1 day remote)
Added 1 hour ago
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(CAN) Directs Store Delivery Associate
Walmart Canada
Prince George, BC
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 1 hour ago
NC
Operations Manager – Distribution Center Operations
NAPA Canada
Toronto, ON
- Full-time
The Distribution Center (DC) Operations Manager is responsible for driving operational excellence and achieving key performance objectives, including gross margin targets, FTE management,…
Added 1 hour ago
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Resident Manager
Townline
Victoria, BC
- Full-time
Reporting to the Property Manager, the Resident Manager is responsible for supporting the day-to-day operations of Townline’s Victoria residential portfolio and serving as a key point of…
Added 1 hour ago
WM
Office Manager
WellOne Medical Centre
Toronto, ON
- Full-time
Role Description The Office Manager is a full-time, on-site role based at WellOne Medical Centre in Toronto, ON. This role oversees day-to-day office operations, including coordinating…
Added 1 hour ago
OP
Associate, Marketing & Communications
Oxford Properties Group
Toronto, ON
- Full-time
Our flexible hybrid work guideline requires teams to come to the office a minimum of 4 days per week
Added 1 hour ago
OP
Administrative Assistant
Oxford Properties Group
Vancouver, BC
- Full-time
The Vancouver Management Office is looking for a Receptionist & Executive Assistant. Reporting to the Vice President, Leasing & Operations, you'll be the first point of contact for everyone…
Added 1 hour ago
NC
Operations Manager – Distribution Center Operations
NAPA Canada
Cambridge, ON
- Full-time
The Distribution Center (DC) Operations Manager is responsible for driving operational excellence and achieving key performance objectives, including gross margin targets, FTE management,…
Added 1 hour ago
OP
Supervisor, Property Operations
Oxford Properties Group
Toronto, ON · Scarborough, ON
- Full-time
Reporting to the Senior Operations Manager at Scarborough Town Centre, the Supervisor, Property Operations leads the day-to-day operation, maintenance and performance of the property’s…
Added 1 hour ago
Associate Manager, New Concepts (Product Development)
HelloFresh
Toronto, ON
This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week
Added 1 hour ago
CC
Assistant Store Manager
Canna Cabana
Ancaster, ON
- $19.5 to $21.5 CAD / hour
- Full-time
Must have proficiency in Microsoft Office

City Wide Facility Solutions

Account Representative / Account Manager / Project Manager

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Relationship-Focused Role

About The Role

We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a must.

This position is not cold sales. Success comes from owning the client experience, ensuring service quality, and acting as the trusted point of contact between clients, service partners, and internal teams.

Key Responsibilities

Serve as the primary point of contact for assigned commercial accounts
Build strong, long-term client relationships through regular communication and site visits
Coordinate and oversee multiple services we provide to our commercial and industrial customers: (janitorial, handyman, maintenance, landscaping, specialty services, etc.)
Manage service performance, quality control, and issue resolution
Conduct routine inspections to ensure work meets contract standards
Proactively identify client needs and recommend additional services or improvements
Collaborate with independent service providers to ensure scheduling, scope, and quality alignment
Track client feedback, follow up on concerns, and ensure timely resolution
Assist with contract renewals, scope adjustments, and account retention efforts
Maintain accurate documentation, reports, and communication logs

What Success Looks Like

Clients feel supported, heard, and confident their facilities are being well managed
Issues are resolved quickly and professionally - often before the client has to ask
Service partners clearly understand expectations and deliver consistent quality
Accounts are retained, strengthened, and expanded over time

Ideal Candidate Profile

Experience in project management, property management, account management, or service operations
Strong organizational and multitasking skills
Comfortable managing multiple client accounts and service providers simultaneously
Excellent communication skills; written, verbal, and face-to-face
Professional, dependable, and solutions-oriented
Comfortable working independently in the field and collaborating with a team
Detail-oriented with strong follow-through

Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.

What We Offer

Competitive base compensation with performance incentives
Ongoing training and support
Clear expectations and structured processes
Opportunity to grow within a stable, relationship-driven organization
A role where your work directly impacts client satisfaction and retention

Why This Role Matters

This position plays a critical role in delivering a seamless experience for our clients. If you enjoy owning relationships, solving problems, and being the person clients trust, this is a role where you can thrive.

Requirements

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule
Valid BC's Driver's License and a vehicle
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + bonuses.

City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 110 territories across Canada and the US. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application.

Benefits

Medical insurance after the probation period.

$300 per month car allowance.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage commercial client accounts as the primary contact, building relationships and coordinating facility services and service providers. Monitor service quality through inspections, resolve issues, identify client needs, and support renewals and account retention.

Requirements

Requires at least two years of outside B2B account management experience and a proven record in client retention, with facilities or building maintenance experience preferred. Candidates need strong communication, organization, follow-through, Microsoft Office and CRM proficiency, a valid BC driver's license and vehicle, and the ability to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Project Management
Property Management
Facilities Management
Service Operations
Vendor Coordination
Quality Control
Problem Resolution
Contract Renewals
Planning And Organization
Written And Verbal Communication
Microsoft Office
CRM Database Management
Maintenance And Repair Troubleshooting

Benefits

Medical Insurance
Car Allowance
Performance Bonuses
Ongoing Training And Support
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Account Retention
Facilities Services
Building Maintenance
Property Management
Project Management
Service Operations
Vendor Coordination
Quality Control
Site Inspections
Contract Renewals
Scope Adjustments
Issue Resolution
Process Improvement
Microsoft Office
CRM Database
Maintenance And Repair
Troubleshooting
Facility Systems
On-Call Emergencies
Client Feedback
Service Scheduling
Commercial Accounts

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Work requirements

Jobs in Canada